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Razer Support

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  • 38,590 Threads
  • 56,045 Replies

38590 Threads

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Fabian122003
posted in Razer Support

Razer Nira Ultimate

By chance does anyone know how to connect mic to warzone ? I’ve been trying but can’t seem to figure how to turn mic on

1
Razer.Zionzedd
1 year ago
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SpartanMT
posted in Razer Support

Razer Nari Ultimate Headphones PLEASE HELP

so this headphone literally just arrived, i was so excited because i can finally play games with my friends, but nevermind. I spent 5 hours fixing the connections, it still didnt work. I tried charging, reinstalling, replug EVERY SINGLE WIRE, the microphone works surprisingly, but there was no audio at all, i installed the software where you use it to connect stuff about this headphone, but the device still didnt show up in razer synapse which by the way i installed it for like 20 times. The device was showed in device and sounds settings, but it never works, Im honestly so tired of razer products. If this is not fixed at the end, Im never gonna buy another razer product for the rest of my life.

1
Razer.Zionzedd
1 year ago
O
oOXVenomXOo
posted in Razer Support

Razer Synapse interface not opening

I reinstalled Synapse 3 due to Nari mic issues but now when I try to open Synapse, nothing happens. I can't even uninstall it because it just infinitely loads and never opens so I am stuck with a broken synapse on my pc. Has anyone else had this issue and been able to fix it? Razer Synapse 3 is also not appearing in my system tray but the processes are running on task manager.

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O
1 year ago
A
armored_rifleman
posted in Razer Support

wireless issues with the razer nari.

When I'm using my headset, it will frequently get very staticky, then disconnect and it will repeat this a few times. I have tried updating the headset drivers (it only started happening after I updated the drivers), using a different USB port on my pc, entirely deleting the drivers and restarting my pc, and also updating synapse.

1
Razer.Speedcr0ss
1 year ago
L
legomen89
posted in Razer Support

Razer Naga

I have wired Naga and for whatever reason ever while using it, it will change what the buttons do. When it happens left click opens thing in new page, the scroll wheel zooms in and out. This also happens with my keyboard. It acts like it is in Gaming mode but it is not. To fix I have to unplug them and plug them back in. This has got to stop it happens to often.

1
Razer.Zionzedd
1 year ago
D
dolceESP
posted in Razer Support

1 Button dont show the Color as the other ones

Hello i got a problem with my keyboard Razer Black Widow. 1 Button didnt had the color of the others, tried all of your advices, but nothing works out for me.

1
Razer.Zionzedd
1 year ago
M
M0n7e
posted in Razer Support

Razer Hanbo 240mm

Oi Sou fã da Razer e pela primeira vez me deparo com um problema depois de tantos anos e tantos produtos. O Razer hanbo funciona mas não emite luz ou é reconhecido pelo Razer Synapse. Minha placa mãe é Razer b550. Ajuda por favor, já estou desesperado!!

1
Razer.Zionzedd
1 year ago
S
squishipotato
posted in Razer Support

Sharing of 7.1 Surround Sound

Hello. I'm unsure if this applies as a technical issue, but here goes. Suppose I want to lend my Razer headset to a relative or a friend, and they'd like to use 7.1 Surround Sound separately along with it. Meaning, they'd like to make their own Razer IDs and register my headset so they can use said program. My question is: is this possible, or is the activation code on my product one-time-use only and I'm better off just sharing my credentials? The idea of sharing with a relative is fine if the latter is the case, but I'm kind of touchy about doing so with a friend, for obvious reasons. Any help would be much appreciated. Thanks in advance.

1
Razer.Zionzedd
1 year ago
N
nnaku1209
posted in Razer Support

How long will it take?

I just bought two pins of league of legends one of 80 and another of 10 the one of 10 arrived instantly the one of 80 has not arrived yet, how long will it take the one of 80?

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1 year ago
I
Igor9099
posted in Razer Support

Razer 7.1 Surround PN code

Hello, I'm just curious if I use razer 7.1 pn code on one account and then switch to another headset and if I give away to my friend my old headset can he use the same code on his account or he must use my account for 7.1?

2
I
1 year ago
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geoSHELLHonoluluBlue187
posted in Razer Support

Kaira pro switching from Android to Xbox one

If I connect my kaira to my android phone and then try to connect it to my Xbox one the paired lights stays blue when connected to the Xbox. Before I ever connected the kaira to my phone the light would be green when connected to xbox.any help please?

0
G
1 year ago
F
Furkann.
posted in Razer Support

Razer Blackshark V2 X

the power key on and off the microphone located on the back of the razer blackshark v2 x headset that I just bought does not work.

1
T
1 year ago
A
autonetworkMayaBlue480
posted in Razer Support

Razer thresher ps4 headset headphone bearing

I went out for a day and my roommate damaged the earphone and two small pieces of metal came out anybody know what order they go back in? (It's a half washer peice and a little block with an offshoot)

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A
1 year ago
F
frontYellowRose740
posted in Razer Support

Razer Deathadder changing DPI when going in game

Hello guys i barely use Razer Synapse but i wanted to try out some stuff and installed it yesterday. Now, whenever i go into a league of legends game my mouse DPI goes up, when i close the game it goes back down. Ive read throughout google that it is a problem with a Razer Synapse file. So i uninstalled Razer Synapse and everything with it completely, but its still there. Never had such a problem before, using the Deathadder family for over 10 years now.. Hope someone can help me fix this, its rly annoying long term Thank you Razer Community!

1
Razer.Zionzedd
1 year ago
J
JASPERrushWenge813
posted in Razer Support

Ripsaw hd

I've purchased a Ripsaw HD to capture my game play for streaming. I've installed it from an Xbox series X to a laptop and a Sony Bravia TV. I have used Streamlabs obs and OBS Studio but none of these have shown a menu page from the Xbox. I then tried a hdmi splitter but this has no effect. I swapped the cables around but still no image from Xbox on.

1
Razer.Zionzedd
1 year ago
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HeatWavePERIDOTfresh604
posted in Razer Support

Surround sound installation prob

i accidentally moved a file but when i tried reinstalling the surround sound but it says "unable to find locale data files. please reinstall" (as shown in the uploaded photo) any help how to fix it? thank you very much

1
Razer.Zionzedd
1 year ago
M
Mr.Hosein
posted in Razer Support

Activation code

Hi recently i got a kraken v3 hypersense as you guys said on support pages i had to register the device to recieve the actiavtion code for 7.1 sorround sound. i did register the device but i didnt recieve any code i have checked my spam folder too. can u guys please help with this situation? ty.

1
Razer.Speedcr0ss
1 year ago
C
cofy.
posted in Razer Support

7.1 activation code

Hi, I recently bought a Kraken X headset, and when I went to install the 7.1 software, I scratched the code because it was to hard to reveal, can you help with this by any chance?

5
Razer.Speedcr0ss
1 year ago
A
arknote
posted in Razer Support

WD Blue SATA SSD with B + M Slot not getting detected by addition open slot of Blade 17 (2022)

Hi All, I recently bought a Blade 17 (2022) and so far I am in love with this machine. Now, I wanted to increase the storage and was looking to add an additional SSD in the open slot. Now, the specs mention that both PCIe and SATA SSDs are supported but, I added the following SSD to the slot but Windows 11 failed to detect it. I have attached the snapshot of the SSD and it is a B + M Slot SSD. Let me know if there are specific requirements of the slot. Maybe I am lacking proper knowledge of the SSD formats and so am looking for someone to help with it. My SSD is already formatted to NTFS and has data on it from when I used it as an additional SSD on my previous machine.

1
Razer.Zionzedd
1 year ago
B
BurgundydirectEMERALD487
posted in Razer Support

Why is no sound coming through my Razer kitty USB headset from my PlayStation 5?

Why is no sound coming through my Razer kitty USB headset from my PlayStation 5? Please help, I have tried looking on YouTube and Google for answers but I can’t find any anywhere.

1
Razer.Zionzedd
1 year ago
homepolyPlumpPurple698
homepolyPlumpPurple698Insider Mini
posted in Razer Support

Camera and Mic Not detected

Dear Razer, I have a problem with my laptop's camera and microphone not working, It has been 6 months. i have tried the troubleshooting that you advise on your website, but it still does not work, so I decided to use an external camera and mic, but I have new trouble, the razer logo is off. I think many people have the same problem as me, but I can't see any troubleshooting on your website that is working for us. Please give us the best way to solve this problem.

1
Razer.Speedcr0ss
1 year ago
M
mattissleepii
posted in Razer Support

Huntsman V3 Mini Stabalizers

Hello, is it possible to order replacement stabilizers for this board? I moved recently and the movers were not gentle and i cant find a few of them for my delete and shift keys.

1
Razer.Speedcr0ss
1 year ago
L
lukutu
posted in Razer Support

Razer phone screen not working

Recently, I found my razer phone 2, which i had not used for about a month. However, when i tried to enter in my pin, the touch was all messed up. 1s were 4s, 2s would go to the emergency call screen, and 3s were 7s. As my pin contains 1s and 2s, I couldnt unlock my phone. Eventually, I changed the keyboard size so I could enter my pin. Now, i can't click apps without clicking on the wrong one, i cant type without being led to the themes page, and i cant use dictation without typing some jumble of words. Its really annoying. I think the issue is with vibrate on tap, sometimes the phone will buzz and it will work normally for a few seconds(and will vibrate on tap) and then go back to being messed up. I tried turning the vibrate options on and off, and nothings worked. I have already restarted the phone a few times, and its not working at all. Is there anything I can do about it?

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1 year ago
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SkyBluequickzone666
posted in Razer Support

Activation code not working

I have key ( activation key ) missing number

1
Razer.Zionzedd
1 year ago
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Trinfin7
posted in Razer Support

Razor Kishi won’t launch

Just bought a new Razor Kishi for my son plugged it into my IPhone 11 phone and nothing happens. The screen shows that it is connected but it will not launch…what am I doing wrong?

1
Razer.Zionzedd
1 year ago

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