Razer Support | Razer Insider

Razer Support

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  • 38,893 Threads
  • 56,438 Replies

38893 Threads

K
kyrioskova
posted in Razer Support

can send for RMA?

If have this kind of issue. can issue warranty? :frown_:

1
R
2 years ago
D
DIVOS95
posted in Razer Support

HELLO

Hello i'm new here

1
Sye_The-Vie
Vanguard
2 years ago
R
radioTartOrangeGARNET793
posted in Razer Support

Razor Core Chroma - gtx980 Ti not recognised

Hey there, ich tried to connect my Razor Core Chroma mit gtx980 Ti to my Lenovo x1 Carbon 5th, installed the software, enclosure ist recognised, thundbolt connection is working, so it seems, but now i am stuck, i tried to install nvidia driver for the card, but the installer fails cause it does not seem to recognise the card any ideas what i can try? thx

0
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2 years ago
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storyGingereasy144
posted in Razer Support

Over-scratched Surround Sound Code

I recently got a Razer Blackshark v2 x, but I over-scratched the code, rendering it unreadable, with some of the paper peeling off. Is there anything that I can do to get another code for my product?

1
Sye_The-Vie
Vanguard
2 years ago
B
bitLimeColorWheelcity523
posted in Razer Support

Sem acesso ao e-mail

Não tenho mais acesso ao e-mail que está cadastrado na minha conta e preciso resgatar meus diamantes para o Free Fire

0
B
2 years ago
J
jeydee05
posted in Razer Support

My phone number is unavailable.

I cannot receive an Authorization code and i don't remember my back up code . How may i replace my number and get a Authorization code

0
J
2 years ago
0
01768804479
posted in Razer Support

Razer Silver

#What Is Razer Silver And Gold

1
Razer.Speedcr0ss
2 years ago
E
Eliton9steel
posted in Razer Support

GENSHIN IMPACT PASSE DE BATALHA COM RAZER GOLD

Olá galera gostaria de saber se alguém já conseguiu comprar passe de batalha do Genshin Impact com Razer Gold.

0
E
2 years ago
O
OldGoldLARIMARgeo460
posted in Razer Support

i didnt get a activation code with my barracuda x's

no code came with my barracuda x headset that i just bought from best buy today

1
Sye_The-Vie
Vanguard
2 years ago
G
Gabryel305
posted in Razer Support

Perdi os meus códigos de backup.

Como eu consigo meus códigos de backup de volta?

0
G
2 years ago
G
gasleavitt
posted in Razer Support

Blackwidow 2014 CTRL Key Inconsistent

My CTRL key, when pushed and wiggled, will flicker between being registered and not. I've tried blowing compressed air into the keycap, and tried cleaning my whole keyboard. This has been an amazing keyboard to me and I don't want to replace it. I'd love to fix it. I have some hardware knowledge, and repair game systems and controllers for my job.

0
G
2 years ago
E
Enak30Insider Mini
posted in Razer Support

Macros no longer working?

after looking I couldn't find a similar thread. I can not work out for the life of me why my macros no longer work yes, I am completely up to date, and I have watched razer's own YT videos and still have no idea. any help would be appreciated

1
FiszPL
Vanguard
2 years ago
A
AMBERMysticpulse935
posted in Razer Support

Scratched Activation Code for 7.1 Surround Sound

Hi, This Afternoon I have received a gift of Razer Black Shark X Headset. I wanted to activate my 7.1 surround and accidently over scratched my activation code Help would be much appreciated Thank you :)

2
R
2 years ago
I
IPoisoN
posted in Razer Support

Nari USB dongle broke

My usb dongle for my nari headset broke. I cant find any replacements any where and on the website its sold out pls help im stuck.

0
I
2 years ago
A
awesomeinsiderXanadu482
posted in Razer Support

Question

I have the Razer Phone 2, and if I add a 1 TB storage extension will the phone still be slow or will the phone be much faster?

0
A
2 years ago
S
SergeantflipperInsider Mini
posted in Razer Support

I need help with the Razer Blade 2017's touchscreen

Hi, I've owned my Razer Blade 4k 2017 for about two months now and since I got it I've noticed that its touchscreen sometimes spontaneously doesn't work from startup until the laptop has been restarted multiple times. I decided to look up solutions to this and found that, when not working, my touchscreen is shown as a hidden, greyed-out device in device manager rather than a regular one, its name in the device manager is "hid-compliant touchscreen". Because of this, I can't do much with it other than uninstall it when it doesn't work, so I looked up what to do when the device is greyed out and found out that apparently I should just uninstall it and then it would automatically be reinstalled upon the next restart. I tried that, it didn't work, the driver remained uninstalled until it spontaneously reinstalled itself later on while using the laptop. I've created system restore points for those time it did work so I can go back to them when it doesn't work but it keeps repeating every on

0
S
2 years ago
ErTrucido
ErTrucidoInsider Mini
posted in Razer Support

cortex game offer wall

hi, got a problem with the silver rewards from offer wall games in cortexgames i completed the task to earn my reward but the silvers aren't added to my wallet. what do i have to do?

2
R
2 years ago
K
Kathannas
posted in Razer Support

Code not working.

Hello, I purchased a razer kraken headset, and when i tried to use my code to have access to the thx spatial sound it did not work, it said that code is incorrect or unavailable something like that. What can I do ?

1
R
2 years ago
O
Oshanna11
posted in Razer Support

Scratched the product code for my Kraken X

I scratched some letters of the product code by accident for my kraken x surround sound 7.1 and it became unreadable, is there anyway I can still redeem the product code or receive a new one?

2
O
2 years ago
R
RiFawkes
posted in Razer Support

Processor over 180% maximum frequency

Hi ! I am concerned about my laptop processor... According to the Ressource monitor, my processors is constantly above 100% of its max frequency. This is not only when I'm gaming, and it ranges from 120% up to 230% of maximum frequency depending on what I'm doing. I have the 2020 Razerblade Advanced model with the 2080 Super. The processor is marketed to be going from 2.3GHz to 5.1GHz and mine stays inside that range according to the Task monitor. So I'm confused : is it normal for it to stay inside its official frequency range while the ressource monitor displaying 180% of max frequency ? Thanks for your help !

1
R
2 years ago
S
snarprans
posted in Razer Support

7.1 Surround Sound not working

Hello, so today Halo Infinite didnt boot up so i decided to utilize windows' clean boot feature, and i am not sure what i did but i think i might have shut down some sort of process for the surround sound to work to work. Anyway, the Razer Kraken X device works, but the 7.1 surround sound application just straight up wont detect it. Any idea what this is?

1
S
2 years ago
T
Thongjy
posted in Razer Support

Kraken HyperSense colour lighting always revert to spectrum

I have a Kraken HyperSense headset with the logo always reverting to default spectrum mode when ever my pc is start up without Synapse running as I do not like to run anything in background. Anyone have the same issue?

0
T
2 years ago
F
firstVioletWebLARIMAR128
posted in Razer Support

WIndows 11 launch

Hello, since few days, when i start my PC, Synapse open too. Even if i ask to start minimized. Any solution?

1
Razer.Speedcr0ss
2 years ago
O
Oliviabond
posted in Razer Support

Warning to potential Razer Customers

Do not buy Razer laptop products. They fail due to poor product quality/QC, and once you send them for repair under warranty, Razer customer service provide generic, unhelpful and misleading updates in rude patronising responses without ever resolving cases. In the past 20 months I have had two razer blades fail while under warranty with the same fault due to poor product quality/design. Avoid like the plague.

0
O
2 years ago
V
V3lda
posted in Razer Support

Scratched Key Code

Hello, i just bought this razer x kraken today but with to get the activation key I accidentally scratched through the numbers. Is there any way I can get another code or get help to figure out this code as i can see some of it not all

3
R
2 years ago

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