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Razer Support

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  • 38,734 Threads
  • 56,266 Replies

38734 Threads

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leetYellowtoday745
posted in Razer Support

Activation code scratched off

I accidentally scratched off the activation code too hard and am missing some numbers. Is there any way to get a new one, I have proof of purchase along with the original activation code slip.

4
FiszPL
Vanguard
2 years ago
S
Stich2D
posted in Razer Support

Code 7.1 for Kraken x usb

Hi, i registered my product on his page, beacause I lost my code and i needed pls. I don't know how to get it. pls help me

1
Razer.Speedcr0ss
2 years ago
A
A_BigPancake
posted in Razer Support

My 7.1 surround sound scratch was too strong

I tried scratching it away and it didn't work. Tried scratching again harder and the paper came off and now I can't read the code because letters are gone

2
Razer.Speedcr0ss
2 years ago
H
Havertz22
posted in Razer Support

OTP Issue

Hi All, I would like to purchase razer gold /sliver,but OTP no responding on my mobile.please assist

1
R
2 years ago
S
smartDarkPowderBlue559
posted in Razer Support

Activation code fade out

I had buy blackshark v2x, but then i try to scratch the activation. after that, the code fade out. I need help is there something i can do get my activation code. I need help ASAP

2
R
2 years ago
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bizAzureishWhitepark946
posted in Razer Support

Register product

I’m putting in the code for my new controller but it will not except it? Anyone wanting to share info on how to do it? # needhelp

1
Razer.Speedcr0ss
2 years ago
M
Mypib
posted in Razer Support

One USB port on Stealth stopped working

First time posting here since this is the first issues I've had with my Blade Stealth. My one USB port on the right side of my Stealth suddenly stopped working. The other USB port on the left side is working perfectly. I updated all drives and it didn't fix the issue. I uninstalled the USB root hub and reinstalled and it still isn't working. Then uninstalled the host controller and had the computer scan for changes still the right USB does not work or recognize anything put into the port. Windows 11 is all current with no additional updates available. Any other suggestions to fix this issue?? Thanks Pib

1
R
2 years ago
R
rafael.s.santos
posted in Razer Support

Kraken tournament edition mic failing

I was playing normally one day and I decided to eat while playing, was eating noodles. I accidentally dipped the microphone in the food, at first the sound was muffled and almost impossible to hear, I thought it was something normal and would pass because there was probably just some debris there. After a while the microphone simply stopped working and gave no more sign of life. The next day (today) it started working again, but it is very low and muffled. Can anyone help me?

1
R
2 years ago
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lionbacker24
posted in Razer Support

What Specs am I looking for?

Hello, I haven't purchased a gaming system in a very long time. In searching for the best gaming laptop, Razer kept coming up. My plan is to alternate between a desktop for editing and a laptop for gaming, using the monitor I already have. Using a Samsung Ultrawide Odyssey G9. What are the specs I'm looking for plugging this into the laptop to have a smooth, great looking gaming experience?

0
L
2 years ago
T
Tedgeman
posted in Razer Support

Volume and speech are horible on calls to different recipients.any suggestions on how to improve it

I have updated the phone still horrible, as no one can hear me on speaker as it's jumbled and if I take them off speaker I can barely hear them.

0
T
2 years ago
B
bookVividAuburndirect909
posted in Razer Support

I scratch my activation code too hard

I scratch my activation code too hard now I cannot activate it I just bought 7.1 surround sound help me please, thank you

2
B
2 years ago
D
DrSouHou
posted in Razer Support

ACTIVATION CODE

Hello everyone , I just bought a new headset the barracuda x from a market and when I try to register it so I can get the activation code it says this product is already registered to a user , I have all the purchase documents etc...

0
D
2 years ago
S
SaRapp09
posted in Razer Support

i forgot to my back up code

how i forgot my code what should i do?

0
S
2 years ago
M
MaximumBluegreattrend380
posted in Razer Support

2 step authentication

I didn't receive the code in text message for 2 step authentication

0
M
2 years ago
G
greatguideCerulean481
posted in Razer Support

When will Razer Extended Warranty arrive at Singapore?

As we all know, 1 year of warranty for a laptop is insanely short and the fact that there isn't an option to extend its warranty and buy the laptop a new 'insurance' isn't nice (or am I missing out?) in Singapore. My big question is when will Extended Warranty ever come to Singapore or does anyone have an idea how to buy another type of insurance? I bought a razer blade 2020 off a clearance sale, but I can say that the laptop has been awesome for the past 1 month, so I plan to use it for work-play purposes. My problem is that I have a fear that the battery might die out quickly and an additional 1-year battery warranty is not applicable for models before 2022.

0
G
2 years ago
1
12541278
posted in Razer Support

Merhabalar elimdeki razer gold pinlerini kullanamıyorum

kodlarımı kullanamıyorum lütfen yardım eder misiniz.

0
1
2 years ago
D
Dead5lLy666
posted in Razer Support

Lost my razer surround activation code

I already created this thread but i didnt get any reply. I lost my activation code. Is there any way to get a new code? Razer kraken pro

0
D
2 years ago
E
ElektraB
posted in Razer Support

I need recovery files

I need recovery files for my Razer 2020 base model, my laptop wont reset I keep getting an error

1
Razer.Speedcr0ss
2 years ago
N
nerdgurl8
posted in Razer Support

Razer Blade 15 Battery Bloated

My Razer Blade 15's battery is bloating, and I don't see any way to purchase a new battery. The touch pad stopped clicking and I'm also a bit worried if it'll be safe to use. Any help would be appreciated. Thanks, (*Omitted)

1
Razer.Speedcr0ss
2 years ago
I
IO2152F62001636
posted in Razer Support

Keyboard connect issue

The pro type ultra keyboard connect to iMac (2019, macOS Monterey 12.3.1), power on password can not been recognized, how to solve this problem, thanks.

0
I
2 years ago
F
frontSepiacafe818
posted in Razer Support

Surround sound Galaxy S9

Hello everyone The surround sound is reversed while I am playing Pubg mobile Call of Duty mobile or some other games. How to fix it? Playing with galaxy s9

0
F
2 years ago
R
rosses_are_rosie
posted in Razer Support

Razer Blade 15 Advanced Model Power Issue(2018)

The power gets turned off once I pull of the cable. Should I buy the replacement parts for the battery?

1
R
2 years ago
R
Relem
posted in Razer Support

What am I doing wrong?

Ok, the crucial bit, I broke the plastic d'pad cap of my Razer Tartarus V2 whilst cleaning it. It's 4 years old and has had heavy use, so for I can forgive it for breaking. Now, I know my product is out of warranty so I know I can't get it repaired, but all it is a small plastic cap that when a little pressure is applied it clicks in place. This is something I can do, but I can't find the item anywhere. So I go to Razer Support, which tells me my product is out of warranty then takes me no further. All I wanted to do was ask where do I get the part from? Surely customer support is able to tell me that? 2nd, I noticed my profile has my old phone number. Not to worry, my emails are the same but I better update it. Where it promptly states enter the code sent to your phone... The old number I no longer have... No problem, I use other means. Please enter the back up codes... The code that I have 10/10 to generate. Shouldn't it have been made clear that those codes were needed during setti

0
R
2 years ago
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BiBarcelar
posted in Razer Support

Razer Blade 14 (2015)

Olá pessoal! Alguém que tenha o Razer Blade 14 2015 sabe me dizer se é possível alterar a cor do teclado, brilho etc?

0
B
2 years ago
A
Almondthinkbay550
posted in Razer Support

Windows11 Safeguard hold : 36899911 (Intel Smart Sound)-Still waiting

Hi, I have mid 2021 Razer Advanced RZ09-0409. Windows Update has blocked Windows11 install since purchase (12/20/2021), with request for an upgraded Smart Sound driver. Per device manager the current smartsound driver is 10.29.00.5152 but windows11 requires 10.29.00.5714 or later. I have applied all available upgrades via Windows, Synapse, and the Intel updater. Has anyone been able to get round this problem?

0
A
2 years ago

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