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  • 42,830 Threads
  • 61,442 Replies
42830 Threads
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Alv3ga
posted in Razer Support
Beeping noise

Everytime my microphone is in use, weather is discord, teamspeak or simply in the "sounds" option in widows menu, im hearing a fading beeping noise every few seconds and sometimes a constant hissing. My current headset is a Razer kraken X that was just given to me as a birthday gift. Thanks in advance for any help

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Razer.Speedcr0ss
3 years ago
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rtharwadi
posted in Razer Support
Chroma keyboard for iphone

I can't find chroma keyboard in app store

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R
3 years ago
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cafeaeroBabyBlueEyes141
posted in Razer Support
Lost key from Kraken X

Hi guys! What can I do if i lost my key? i bought new PC, and cant remember my previous RAZER ID. Cant enter the "razer surrounding 7.1" But i have box from them, with serial number. Could Support help me in this question?

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Razer.Speedcr0ss
3 years ago
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Gainsborotalkauto789
posted in Razer Support
Razer Rewards is Wack

Hi I just found out about razer rewards a couple weeks ago and I saw the redeem and win were you use 1800 razer silver to get a razer nari, some razer hammerheads wireless and some bandannas. So I saw you get a lot of points if you register your devices and I have a mercury deathadder essential, a basilisk v2, a ornata v2, and a blade 15(2018) version. I registered 2 of my four devices such as my keyboard and my basilisk but I still only have my base of 500 silver why? I just would like to know , If you answer thank you.

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Razer.Speedcr0ss
3 years ago
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Yoyo17233
posted in Razer Support
Trying to get distinguished hotkeys from two different keyboards

Hi. I have two keyboards, Cynosa Chroma and Huntsman Elite. The huntsman is my main keyboard, and my cynosa is my macro keyboard. However, I want to use OBS to switch scenes using keys from my cynosa, but I can't figure out a way to make a specific key on my cynosa go directly to a hotkey that I could never press otherwise. I was thinking of binding M from my cynosa to something like ctrl-alt-m, but I could accidentally press those keys on my huntsman, and OBS would change scenes when I don't want it to. Thanks for the help in advance!

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Y
3 years ago
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RealHoverCraft
posted in Razer Support
$5, $10, $20 Razer Silver discount code limitations

Is there any limitation to the amount of these discount codes you can use during checkout? Or could I just trim a $50 order down to $1 with 10 $5 discount codes?

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3 years ago
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NSxSicko88
posted in Razer Support
Reload issues with Pay Pal

I have tried to reload my account using my pay pal account but it continues to show me a "failed to upload" message and decline my payment method. Does anyone have any idea why?

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N
3 years ago
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Imperialbest816
posted in Razer Support
Razor landside wireless USB dongle pairing

I have a razor lancehead wireless but I didn't have the usb dongle so I bought a new one for it but I can't figure out how to pair the new usb dongle to my mouse

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I
3 years ago
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_alucardo_
posted in Razer Support
Razer Deathadder V2 - Soft Macro Button Problem

Hello, i buyed a new deathadderv2 mouse 2 days ago and i have the problem on left side macro button. One of them is too soft and other one is in good form Both buttons have different click feel. Im uploading a video for the problem, and i need an help :slightly_sad: Edit: anyone has the same issue ? or this is a issue ? i need help guys. @Razer.Caziel

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Razer.Caziel
3 years ago
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todaytechnoRoseVale568
posted in Razer Support
Mouse sluttering

My Razer atheris slutters whenever I play fortnite,I'm on 1000 hz Pauling rate. There's no frame drop what so ever and stays above 200 for the most part. Any fixes will be appreciated

1
Razer.Caziel
3 years ago
F
FutureProof
posted in Razer Support
Razer Synapse

Hi, Since a few days ago, Razer Synapse (to control my Razer BlackWidow 2019 lighting) version 3.5.930.92510 just does not open. This happens every time I try to launch it. It's set to launch on startup. I've tried toggling "start minimized" and "start normally" but it just doesn't come up. I have tried quitting the tray icon and ending each Razer process in Task manager. I have tried reinstalling Synapse. The only thing that works but is not a real solution is to uninstall all razer software, then reinstall it. Obviously I cannot waste time doing this every time my computer needs a reboot or a boot from being powered off. Please help...

3
Razer.Speedcr0ss
3 years ago
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tom9054
posted in Razer Support
Razor Raptor 27" base

Soooo, this base has lights on it, that I DON"T KNOW HOW TO CONTROL! maybe I'm just getting old/ Computer - AMD orange, orange ram, motherboard lite is orange and a string of LED"s I have in orange. All controlled by Asus Aurora. The base on this monitor is controlled by the rag I have covering it up. Any help would be much appreciated. Thanks in advance. Tom

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T
3 years ago
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byteBittersweettruck305
posted in Razer Support
THX Spatial not working

I bought my Nari Ultimate headset back in 2019 and i've never really had an issue with it until of late when THX Spatial doesn't even give out any sound when i test it in the sounds options. The issue i had before that was Synapse 3 telling me that i needed to put THX Spatial as defualt output device to make it work even though i had. I have tried repairing Synapse 3 and i have moved the USB dongle and everything else i can think of. Any idea on how to fix this? Thanks!

1
Razer.Caziel
3 years ago
Seadragon
Seadragon
posted in Razer Support
Blade 15 2019 Advanced 2070maxq

Hi All, I have a problem with my blade's CPU temperature when gaming. At Max fan speed, with enought space under the laptop, the CPU average temeperature goes super high hitting 95 or even 97 C, for games like Black Desert, CSGO, Sekiro, etc,. Is this normal? Or if not, what can I do to avoid it?

3
Razer.Caziel
3 years ago
S
SwordLoading
posted in Razer Support
Seiren X microphone static

My mic just started having lots of static, anyone else have this issue? How do I fix it?

0
S
3 years ago
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pato3525
posted in Razer Support
REGISTREI O FONE MAS NAO VEIO O CODIGO DE AUTENTICAÇÃO

ALGUEM PODE ME AJUDAR NISSO Q FAZ DIAS Q MEU FONE NAO ESTA PEGANDO

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P
3 years ago
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purecussion
posted in Razer Support
Connecting to bluetooth audio causes permanent multimedia key lag and rgb malfunction till restart

Only way to fix the issues is to restart the computer. This happens inconsistently, but happened when bluetooth earphone (Galaxy buds Plus) was connected.

1
Razer.Speedcr0ss
3 years ago
W
Wintermute02010
posted in Razer Support
Synapse 2.0 appearing working and connected with headset, but not filtering audio

Hey guys, not sure if this is specifically a problem with the headset, synapse 2.0, or my computer but i'm hoping to find an answer. Had an issue where audio wasn't working for headset (kraken 7.1 classic). synapse appeared working, ran windows audio troubleshooter to try and fix it. Troubleshooter claimed to fix it, but when the audio came back it was tinny and the sound levels were way off. seemed like suddenly audio was working but synapse had no effect? surround sound isn't working either and the calibration for the 7.1 surround via synapse 2.0 doesn't produce sound through the headset. Game audio seems off from what it was, surround not working? loud noises are WAY louder in game and sound seems generally off and warbly. Would love to get my audio settings back, I love this old headset. Edit: Already tried reinstalling synapse2.0 twice, didn't seem to fix it.

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3 years ago
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Jmadoan
posted in Razer Support
I LOST MY PHONE NUMBER

HOW TO RESET MY ACCOUNT OR CHANGE MY LOST NUMBER?

1
J
3 years ago
V
VensonTseng
posted in Razer Support
Razer Viper Ultimate- Scroll Wheel Not Working Correctly

Hi, I bought from 10/1, only 16 days the scroll wheel not working correctly. even submit RMA ticker but still slow response, it looks like all the email response till now is kind of formal response. I am not sure if I can have real support instead of regular response.

1
Razer.Caziel
3 years ago
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GamingWithFunk
posted in Razer Support
Battery bulging 2017 Razer blade

I got a 2017 Razer blade 14. Been a great laptop for sometime now and i know about the battery problems. Mine is now finally starting to bulge. Could I get some good battery replacement recommendation. Since it is out of warranty I'll have to replace it my self.

1
Razer.Caziel
3 years ago
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ReisDiStreet
posted in Razer Support
7.1 SURROUND SOUND Website Pogram

The 7.1 SURROUND SOUND program is not being able to download!!

1
Razer.Caziel
3 years ago
R
ReisDiStreet
posted in Razer Support
The 7.1 SURROUND SOUND program is not being able to download

The 7.1 SURROUND SOUND program is not being able to download

2
A
3 years ago
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worldsharpTartOrange655
posted in Razer Support
forgot pass word cant access old e mail

Hi can someone help me out I have forgotten my pass word and the old e mail is not accessible. thank you.

0
W
3 years ago
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persie1910
posted in Razer Support
Razer Kraken Kitty Mic Issues. Help please.

So basically the title is pretty self explanatory. I'm having issues with microphone quality and I'm hoping someone can help me because I've had this problem in the past and I still don't know how to fix it. If youre wondering what im talking about in specifics heres a audio clip. https://voca.ro/1mHytQZ8Ho6f

0
P
3 years ago

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