Razer Support

I installed the 7.1 surround app, but it doesn’t open, so I haven’t been able to activate it. When I click on the icon, it just takes me to my Ryzen user account. I’ve already tried reinstalling it and restarting multiple times.

hithe bumpers on my razer wolverine ultimate some times don’t register a press, or need to be forcefully pressed or mashed to register, specially the RB button. the razer website says there is no warranty on my controller. what are my options to fix it? thanks

So it's my first time getting anything like it, and I only now found out it has a USB wire. How do I connect it to... Anything, really? Mostly my PS5. I have no idea what I'm doing 😭 

Hi I’m having the exact same problem this person had on the same laptop model. It also came out of nowhere.They didn’t get any replies so I’m posting again.Three days ago, I was using photoshop with normal GPU temperatures, 68-70C at about 4:30 PM. The GPU was active for Photoshop. When I was done I shut the laptop down like normal, and unplugged it, which I usually do to prevent overcharging or surges or anything.About 2 hours later I used the laptop again to play a game, Tekken 8. It suddenly could not get past the main menu without the GPU temperature rising to over 90C. The CPU however was fine, running at about 75C.The chassis of the laptop is cool, and the fans sound fine. Just like theirs, the airflow is good, bu

Hi, my Viper v3 Hyperspeed mouse disconnects while I'm using it, and sometimes reconnects after a few seconds. Other times, the mouse won't reconnect, and I have to turn it off and then back on again. This is quite annoying when I'm gaming. I've already tried updating the Razer Synapse app, but it didn't work.

Got this computer (razor blade 17) almost exactly a year ago and today I open it to see the screen like this and no matter what I do it always pops up to this screen. Anyone know how I can get past it?I tried ctrl alt delete, esc, and using the key buttons to navigate to “save and exit”. Also, I am not a techy person so please explain things like I’m 5 🥲 

I installed the Razor Remote / Nexus on my iPhone 15 Pro Max as well as Cortex on my PC. I can get it to work and stream games BUT i get weird lag that freezes the phone every few seconds. I have tested with Dragon Age Veilguard via Steam and a Megaman clone on Epic, both lag, and if you look at the video you can also hear sparks in the sound.I cant really see any good settings to change in the Cortex app. Any suggestions?Video of how it looks and sounds: https://imgur.com/a/EL5AgaVMy computer specs:AMD Ryzen 9 5900X 12-Core Processor, 3.70 GHz32.0 GB ramGeForce RTX 3080Mobile:15 Pro Max - updatedInternet/wifi:1000/1000 mb (computer - but more like 900/900)700/700 mb (mobile)Router:RT-AX86S - updated

Hello, I have a new laptop Razer Blade 16 and I tring to find serial number. It’s not on the surface on laptop and i the file wmic dosen’t exist on Windows 11 (windows\system32\). Someone can help me please. I would like to make an extension on  my garanty. Thanks. regards

Earlier this year, we saw many people reporting on issues with the BOE minled panel on Blade16. However, Razer has not made any improvements and continues to use them for shipments. The Blade 16, which was just produced in October, is still equipped with a BOE panel and still has these problems. Horizontal stripes will appear anywhere on the panel where dark and light content meet. They are everywhere in games, videos, web pages, and design software. They cannot be used normally at all!So far there is no workaround or firmware update, and there is no button to turn off local dimming.Here are some sample video clips, please download the original video to view.https://drive.google.com/drive/folders/1w1rFQ8rGQ2l9S6xstO2UZGP72G9EUEeP?usp=sharing

Help razer id authenticator lost ,mobile number is lost, can i reset my account authenticator and add new mobile number? thank you.

I get gift Blackshark v2 X from different city and there is no activation code i have a box and headsethow to get activation code? if i registered headset it say already registered

Hi,I just bought the Strider mouse pad, RGB worked fine for 2 days and now it doesn’t come on at all. I’ve unplugged it, done factory reset, made sure dynamic lighting is off and still nothing. Any help would be greatly appreciated! 🙏🏼 

I tried update the amd drive but it still automatically shutdown 

My Razer blade 14” with a RTX 3070 had some issues in the beginning where it crashes when i was playing games. but now it is not working at all :(I can find it in the device manager but not in the task manager, Nvidia control panel is also not working. when i check the Nvidia folder on my c drive its almost empty even though i just updated the drivers.i have tried everything such as factory reset, updating drivers and restoring the laptop using the system recovery image.

Hello, there is another problem with my account. When I trade, I need to update my mobile phone number in Türkiye, but now I don't have a mobile phone number in Türkiye abroad. How do I trade now? I have submitted the case, please help to resolve it 

I purchased my very first Razer laptop second hand about 4 years ago & loved it ever since.  Every time I had issues I’d contact the Razer team & they’d guide me in the right direction in addition to being very kind. So far I have not had a negative experience.I recently contacted them due to my P key not working. At this  Present time i could not  Pay them the $99 USD due to not having the proper amount of funds in my account. The costumer care repetitive was very respectful & patient. He said they’d keep my case open for a bit till i can send it in to get looked at. in the mean time I’ll keep you all posted if I decided to continue this. List of concerns1 - lying to me about what is going on with my computer.  2 - Over pricing me on the repairs.3 - taking longer then need to be.

everytime i am trying to buy pubg uc it keep cancelling

No puedo cambiar mi numero de teléfono ya que perdí el vinculado a mi Razer id

I don't have access to my phone number and I want to change it. My email address is registered but I still can't change it.

Cmprei um headsetblackshark v2 x, e na hora de registrar o produto, fala que já foi registrado

Activation code does not come to the mail

Valorant points(vp) stokları ne zaman yenilenir acaba?

Welp so my DAV3 has a lot of disconnecting and reconnecting issues and i'm willing to fix it but i cant find a proper cable for it. Also can i use cable from a other razer mouse to replace it?

My razer viper mini not detecting any thing . Keys are working.  But course not moving 

Hi, I bought a Razer Orochi V2 around a year ago, which I use on my Mac and use exclusively via bluetooth. Since a few days, it connects and disconnects within a second, which makes it unusable.Does anybody know how to fix this? It seems to be a recurring issue. Thanks,