Razer Synapse

I have the basilisk v3 pro and the mouse dock pro. I have Synapse 3 downloaded and everything is paired. The only issue I'm having is the mouse dock pro lightning will not turn off when the computer shuts down even though the option is selected. The mouse rgb will turn off, but the dock switches to rainbow rgb and never turns off. I have tried uninstalling and reinstalling synapse, but the issue is still present. I just wanted to make a post so hopefully Razer is aware of the issue.

Aside from the profile not automatically switching, even manually setting the profile as default results in it not working in the game. It keep using the default one.Anybody else experiencing this? Problems started appearing after following instructions to uninstall Synapse in regards to another issue. Double checked settings. Even did the trick of installing Chroma app to disable the apps. 

Just got this headset a few days ago and immediately I can tell thr quality is exceptional but I need some help adjusting the eq for fps games, the suggestions I've come across aren't very clear. Not sure if it makes any difference but the Intended fps game I'm trying to set this up for is pubg on Xbox series x.

Having several issues with Razer Naga V2 Pro, Firmware Version 1.3.0.0 (latest) on the Mac Synapse 4 Preview Version 4.0.86.2504290730, on MacOs 15.5.Synapse sees the mouse and I can program the buttons and load the profiles into the mouse. However, if Synapse is open the side buttons only work as a number pad, but if I close Synapse the programmed functions will work. However, the only way the lighting profile works is with Synapse open. So I can either have synapse open and have the lighting work properly, or have Synpase closed and have the buttons work properly. I have figured out that these issues are mitigated by cycling the power on the mouse after I have mapped the buttons in Synapse. So I can get the profile setup and saved into the mouse, cycle the mouse power, and then the buttons and lighting will work with Synapse open. However, that doesn’t fix the next issue.With Synapse open I also cant change the scroll wheel settings without clicking on the scroll whe

Simple question. I don’t see the module for phillips hue in synapse 4. Am I missing something?

Dear Razer Support Team,Razer Synapse 4.0 does not detect Razer Raptor 27" 144hz RZ39-0276 Monitor.Could you please release a fix for it in the upcoming updates?I saw various posts on Reddit about this issue and it might be already in your roadmap.Your help is much appreciated as this issue defies the purpose of having an RGB screen as you cannot control it anymore.Thank you very much. 

Hi Together, I have a Blade 16 2025 with 5080 and after replacement because of the all known trackpad issue I love it. To enable the full TGP while gaming I also bought the razer cooling pad. Yesterday I saw, that Synapse 4 runs totally fine untill I plug in the cooling pad.Then Synapse and the system task uses constanty 5-10% of my CPU.If i unplug the USB connection from the tasks go down to <0,5% (as they should) Is this normal? I hope not...

I recently purchased a Deathstalker V2, and I was disappointed to see that Synapse for Mac does not include support for Deathstalker V2. Hoping this will be added soon.

I'm trying to add two applications with the same name but different paths but only the fist one appearsso I add "C:\Games\RSI\StarCitizen\LIVE\Bin64\StarCitizen.exe" is appears in the list of games then I try to add "C:\Games\RSI\StarCitizen\PTU\Bin64\StarCitizen.exe" then nothing happens is there a work around for this ?

The image shows up fine in the product tab but will never load on the DASHBOARD. Also while here, my RΛZΞR VIPER ULTIMATE QUARTZ WIRELESS GAMING MOUSE WITH CHARGING DOCK doesn’t show up as quartz but the charging dock does. It wasn’t showing properly on Synapse 3 either. Upgraded and reinstalled 4 but these issues persist. 

I just got the Razer Blackshark V2 pro (2023) and it’s great but when I speak into the microphone the mic volume automatically slowly turns down until my friends can’t hear me anymore. Then i have to manually put it up again so they can hear me, and repeat.Is there a way to keep the mic vulome on 100% where it does not go down when i talk?Please help, idk if i am just stupid or what? But i feel like i have tried everything.

The title really says it all - i'm so happy that Synapse Preview finally launched for Mac, but my Naga V2 Hyperspeed isn't supported. Given that the Naga V2 Pro is supported, but not the Naga V2 Hyperspeed, I’m really hoping the team would be open to adding support for it. Is posting here the best way to pass this request on to the team?? Specifically for me, it's one of the best options for video editing software like davinci resolve. Would be great for the large Mac creative community to be able to utilize it for these use-cases, as the pickings are relatively slim, and the work arounds are tedious.Thanks in advance!!

The headset software does not appear in the new update. It used to appear normally.

when i was on synapse 3 it was working great, all THX surround audio options on supported games worked perfectly, but when updating to synapse 4, when i try changing setting or just activate the THX surround, they are not changing anything, the audio stays the same, even worst is when i import my personal setting, the page for my headset just goes blank, i tried to repare and even reinstal synapse, but nothing happens, can someone tell me if there is a fix or do i just wait for a fix ? 

I’ve recently had issues with my Razer Nommo V2 Pro speakers not being detected by Razer Synapse 4. I get a USB device not detected error in Windows, after hitting the control pod button a couple of times to switch to BT and back to PC, it connects and sound works but the Razer Synapse 4 tab remains blank with ‘detecting device’ and I cannot change any settings. FIrmware and Synapse are updated to the latest versions. I’ve had constant issues with these speakers not connecting properly with my PC and do regret my purchase somewhat. Please assist.  

what was working in synaps 3 isnt working in synaps 4.the chroma connect.For example Diablo 4 will give you full red keyboard and mouse and other stuff your have like a key pad.also my tartargus pro isnt working anymore in synaps 4 even when it is saying it is suported.I see it in synaps but in game it wont give any imput.

Good afternoon! After upgrading to synapse 4, the keyboard causes random key triggers when pressed. I press the "NUM0" key, and the "F11" key is triggered along with it. Pressing R Alt triggers the keys: "L ctrl" and "F4".screenshots of the trigger: 

aether monıtor lıght bar Let's connect this to synapse 4. Can anyone help? 

Hello. I have a Razer Naga V2 HyperSpeed. This mouse provides no way to know which profile is active because it has no physical indicator or LEDs. I thought the notification that appears in the bottom right corner when switching profiles would be enough, but I found that it does not show on top of the game, not even in windowed mode. I tried giving administrator privileges to Synapse and the game and it did not work. The low battery alert does appear, so I assume Razer intentionally limited the profile switch notification. How am I supposed to identify the active profile on an MMO multi profile mouse if there is no indicator and no visible in game notification? Is there a solution or has anyone already solved this?

I can't add any games to Linked Games. The games are visible in the list (under the + button), but nothing happens when I click the "ADD" button. When I find the game (exe file) myself using "Browse", nothing happens either.This feature is essential and if you have multiple profiles, you can't set anything up automatically!Does anyone have the same problem?Can anyone help?Thank youOperating System: Windows 11 Pro 24H2 (build: 26100.3194)Razer Synapse: 4.0.86.2502180127Connected hardware: Huntsman Elite, Naga Pro, Mouse Dock Chroma

I purchased a Razer Barracuda X 2022 edition  but its not showing in Synapse application. Previously my mouse Razor Viper Mini shows normally but this headset is not showing at all. Tried all the steps mentioned here in the forum also in Youtube. Still no help. Able to activate the 7.1 but can’t configure anything as not showing it in application.

Get it while it’s hot.

Can I assign different key light schemes to different keymaps in a profile on a RAZER TARTARUS? For Flightsim I have certain keys highlighted on keymap 1 but would like a different scheme when switching to keymap 2. You may not need to go into details (unless you want to) I just want to know if it's possible, it certainly isn't obvious.

AS the title says when I press 08/W 18/X is also registered and when I press 18/X 08/W is registered.So pressing W becomes wxwxwxwxwxAnd pressing X becomes xwxwxwxwxwProblem exist trough synaps 3 and 4, windows reinstall, linux install, driver reinstall etc.If I set the actuation on both to 3 then it stops and produces the correct outcome, now thats fine but I would like to see if there is a fix for it?

Hi All,Dose Philips Hue lights in Razer Synapse 4, work ? Cos it shows in 4, but my bridge cant seam to connect to it. Thanks in advance