Razer Synapse

Hello everyone, first time razer customer here. I picked up a Tatarus V2 after seeing some people online talk about how great it works for video editing (my profession).  I got really excited about it, but was sad to see that it isn’t supported in the synapse for max preview yet. My question is: is it planned to ever be supported on synapse for Mac? Will products as old as the Tartarus be included in this new software? Or should I just return the Tartarus to Best Buy Thanks 

Hello! I connected my headphones wirelessly, and they're working. I can hear music and chat with friends. But the app keeps showing them as off, so I can't see the battery level or set them up. Could you tell me what the problem might be and how to fix it? Thanks in advance.

I’ve upgraded from Synapse 3 to Synapse 4 on Windows 11 and cannot control the lighting of my Raptor 27 (165Hz) monitor via USB-C connection. Previously in Synapse 3 this was working.  

Every time I boot my Blade, Razer Synapse 4 started slow and showed blank at first. After about 10sec, it shows downloading Blade 18. It takes about 2min to load drivers for Blade. I hope to launch Synapse more faster, and not to download & install after I boot my Blade. Could it just install new driver when it updated？ 

As it says on the tin (using Windows 11).I mainly use a 65% keyboard which doesn’t have F1-F12 keys, so I have to use Fn + 5 for F5, Fn + 9 for F9 and so on. Got a DeathAdder V2 X Hyperspeed. Wanted to bind Mouse Button 4 to the Fn key to make the F1-F12 inputs more seamless. Problem is, Razer Synapse refuses to acknowledge the Fn key: it’s not in the “Keyboard Function” binding tab and doesn’t even register when you try to record the input. Problem is not the keyboard mind you - tried it with both my Akko and HyperX and the Fn keys are working perfectly. To be clear: Fn keys work under any use case, Synapse just doesn’t recognize them.Any thoughts as to what could be going on? Pretty bizarre that the literal Function key is not available as a function in Synapse.Cheers!

Hi,I’m reporting what appears to be a clear software issue with Razer Synapse 4, affecting my Razer BlackWidow V3 Mini HyperSpeed.❗ Issue: The lowercase "q" key does not work at all in Windows (typing, browser, Discord, etc.) The uppercase "Q" works perfectly The key works normally in-game And most importantly: ✅ Everything works perfectly when Synapse is closed ❌ The issue appears immediately when Synapse is running 🧠 Why this is clearly a Synapse issue: The key itself is functional (confirmed in-game and without Synapse) The issue is fully reproducible depending on Synapse state Restarting Synapse temporarily fixes it → then it breaks again No hardware fault possible here This strongly suggests that Synapse is: overriding input incorrectly or applying a corrupted/hidden mapping to the key or mishandling AZERTY input 🔍 Troubleshooting already done: Clean reboot Synapse restart Key set to default (no macro) Profiles checked and switched Tested differe

Até ontem tudo funcionava perfeitamente, mas do nada eis que a razer, não satisfeita por estar tudo funcionando, resolveu soltar uma atualização para o beta. Hoje nada funciona. Tenho realmente muita raiva e arrependimento de um dia ter comprado produtos razer, tanto que não compro mais. Meu caríssimo tartarus pro na maior parte do tempo á apenas um brilhante peso de papel. Incrivel que uma empresa dessa tamanho seja incapaz de lançar e manter uma versão funcional do synapse. Sofro com isso há anos, do nada para de funcionar, e muitas vezes nem consigo instalar o software (não consegui instalar nem a versão 3 nem a 4, somente a beta. que agora não funciona mais).  Cade os concorrentes que não aparecem para podermos colocar toda essa tranqueira da razer embaixo de um trator e dar algumas voltas sobre eles.

So, I work from home. I have a work mac and a private PC and I need slightly different default profiles for my mouse for each computer.I have both computers connected to the same monitor and KVM switch. And I want to set a default profile on my mac and one on my PC. I guess I could logout of my Mac and have a specific profile on there. However, sometimes I like to game on my Mac and would love to have my game specific profiles sync between my computers. Also, backups are nice.To clarify, I’m logged into Razer Synapse and my profiles are syncing between my 2 computers. I just want to be able to set a default profile on each computer I’m logged into.

Hi,I have a Mac mini M4 with an internal storage of 256 GB. To reduce my storage cost, I use an external SSD (named ExtSSD in log file) and place my User Home Folder on this external SSD. I have 2 users on my Mac:- BootUser, an useless user on internal storage: /Users/bootuser- Vallevert, my user on my external SSD: /Volumes/ExtSSD/Users/Vallevert I installed Synapse with the official installer, no problem here.When I launch Synapse on BootUser, the software works normally.But, when I launch Synapse on Vallevert, the software returns me a pop-up:“Software not readyThis app is installed for another user.Install it on your account to use it.”Button 1: “Download and Install”Button 2: “Cancel” If I reinstall it, nothing changes, same problem.I found a way to use Synapse on my main user (Vallevert). I go to “/Users/vallevert/Library/Razer/RazerAppEngine” and launch “Razer.app”. This is not a perfect way to use Synapse, but at least it works in a degraded mode. I think the problem is that th

Thank you very much to the Razer team for developing drivers for macOS. I am a Pro Click Mini user, and I would like to know when support for the Pro Click Mini will be available?

Using Naga.I have to migrate from Synapse 3 everytime I on the PC.I have to set buttons with macros after migrating everytime I on the pc. Frustrating as hell.Please fix.

Hi i have a problem with my keyboard it is a Blackwidow v3 mini hyperspeed and this started recently that the 2 black keys on the pic wont light up when using advanced effects created in the chroma studio but they work when using quick effects any help is greatly appreciated

I recently bought a second Razer Cobra mouse because my old one broke. Since I’ve been using this new one, I’ve had a constant issue where I can’t change the sensitivity. Restarting my PC didn’t help, and neither did uninstalling and reinstalling Razer Synapse. I didn’t have this problem with my old mouse.

I recently bought a second Razer Cobra mouse because my old one broke. Since I’ve been using this new one, I’ve had a constant issue where I can’t change the sensitivity. Restarting my PC didn’t help, and neither did uninstalling and reinstalling Razer Synapse. I didn’t have this problem with my old mouse

I recently bought a second Razer Cobra mouse because my old one broke. Since I’ve been using this new one, I’ve had a constant issue where I can’t change the sensitivity. Restarting my PC didn’t help, and neither did uninstalling and reinstalling Razer Synapse. I didn’t have this problem with my old mouse. Can someone help me?

Hello, After spending hours troubleshooting with Gemini and Razer support, I’m curious if the Razer Connect tab actually shows anything for anyone else. After talking to support they said it should be under the synapse dashboard, however I can only find Connect after opening “More” and  then "Chroma app”. From Synapse, if I go to modules, I dont see Connect (I’ll attach a photo of what I see). If I open Chroma, then I see Connect (attaching a photo of that as well).In short, I’m just trying to configure Fornite to work with Connect, and apparently you have to configure this through the Connect tab. Side note, I already have Hue setup and it works, but according to Gemini and support I should see this in the connect tab as well. I’ll attach a photo of what my Connect tab looks like as well. Has anyone else experienced this or have any insight here? I did a full reinstall yesterday and same issue.  

I've tried everything... deleting and reinstalling the Razer Room app, re-registering the device, but I couldn't get it to work. I even downloaded and tried the latest beta app, but it still didn't work. I couldn't find any helpful content on the forums either. So I'm giving up. How can I use the Aether Light device with SignalRGB? 

So… switched to synapse 4 and I observe that battery drain is atleast 50% faster. Are we going Apple strategy now? 

I just bought the Razer Pro Click V2 Vertical Edition. It’s a fantastic mouse, but I have a feature request that would elevate it to the next level for productivity tasks: a second Hypershift mapping layer.As it stands, we are limited to one Hypershift layout per profile. While application-specific profiles are helpful, they don't solve the issue of needing more easily accessible macros within a single heavy-duty program. One modifier layer is simply not enough for my daily workflow.Because the two side buttons on the left are so comfortable to reach, I would love the ability to assign them as two separate Hypershift triggers. This would allow me to have a "Standard Layout," "Hypershift 1," and "Hypershift 2"—giving me the power to remap left-click, right-click, scroll, and other buttons multiple times without ever taking my hand off the mouse or changing profiles.Implementing a secondary Hypershift layout would be a massive quality-of-life improvement for power users. Please consider

In Synapse 3 I could create a mouse macro that would press down left click and not release it, meaning left click would stay down until I manually clicked the left mouse button.This no longer works in Synapse 4 - the macro releases the left mouse button even without being told to.Is there a way to get this back/could this be re-added to Synapse? Don’t really want to downgrade back to Synapse 3 but I really need this.

i buy it and i have a grey screen on synapse with the dongle hyperpolling  … any solution ?

Hi.I’m inviting all to conversation about never ending list of bugs in Synapse 4.Let’s open beers or more voltage alcohole like Razer DEV team and chat about issues with this app if we can call it an app.So last time I spent more time on Synapse 4 fighting with lights and synchronization with MSI app and gear than on playing or doing something more productive. What I learned is that application working like trowing a dice, each clean installation generate different problem :) fixing one but giving you new one.From what I notice there a 4 common issues:   Chroma app stopped turning on automatically with the system after login to windows account (to make lights on you need to turn on manually the Chroma app) Sometimes there is an issue where you can’t add games to Synapse 4 I notice also when you have set profile with lights for some specific game keyboard (huntsman elite in my case) switch lights from profile to profile very slow, more than 20 seconds. I also notice that sometimes

When will you add support for the Razer Seiren V3 Chroma RGB USB Microphone?

Good morning, I hope you'll release software in Italian in the near future. Thank you and keep up the good work.

Hello,I recently discovered an issue on my M2 Mac Studio where I was unable to open Hearthstone.Anytime I opened it, it would crash.After a lot of head scratching, digging into config files, and finally just wiping the SSD and installing a fresh version of Tahoe…I still had the problem!My post on the Hearthstone forums sat for days before there was any notice/traction and another person finally responded to say that Hearthstone worked after quitting the Synapse App.I tested this myself and sure enough, after quitting Synapse, Hearthstone ran without issue.Has anyone else run into this issue?If so, are there any solutions for it or are we just stuck with, “Close Synapse in order to play Hearthstone” until a fix is released?