Razer Synapse 4

Good day 

Hi! My mouse is displayed as a black version. Serial number is also displayed as NOSERIALNUMBER. How can I fix this issue? 

I have the new Razer 16 inch with nVidia 5090 graphics card. Unfortunately, the manual fan control does not work in the Synapse 4 software!I can set all the curves manually the way I want. And what is completely bizarre is that the theoretical values are even displayed at the top of the hardware monitor.But: The fans don't do what they should do! Even when the display shows 0 revolutions, you can clearly hear both fans. Even if the CPU and GPU temperatures are below 45 degrees.If I set the curve to maximum, nothing changes, the display then shows 5,000 rpm, but the noise doesn't change! So they just keep spinning as before.If I set it to automatic, everything works as it should. Even when a fixed number of revolutions is set. However, as the lowest value here is 2000, this is too loud for me in a quiet environment.I wrote to support about this, but all I got were completely useless replies asking me “about the type of noise” and asking for videos that I couldn't provide within 24 hours

It never goes to zero. It always fluctuates between 0,1 and 2 percent. Why? What exactly is it doing in the background that it requires constant work?

Hello, A long time ago I bought a razer Naga.I created a lot of macros and profiles, to play video games at home but also to bring my mouse at work and being faster.At work I just had to plug the USB receiver and I could use all my 12 macros (and more with hypershift) without any problem.But now that I installed synapse 4, nothing works, it says macros require Synapse but it wasn’t the case by the past.Will it be fixed later ?Can I fix it by myself ?Why my macros aren’t anymore stored in the mouse too ? It’s really disappointing that everything was working and now all my macros for work are useless :( RegardsLux

I am having an issue with my laptop and synapse unregister my 1 key, and i do not know what to do about it.I have gone through the fixing steps with my PC to get it to reregister my 1 key, and it works until i open synapse. I have checked my bios checked my system drivers everything is up to date and working properly, my settings are in the right presets for the 1 key to work properly. I did do a drivers test by deleting all HID keyboard drivers in the device manager and reinstalling them when ever I do this my 1 key will work properly again on my keyboard and my tartarus v2 but as soon as synapse opens or if i open synapse my laptop instantly forgets the 1 keystroke and ill have to uninstall the drivers again and repeat the process to get the key to work again, but its just a never ending cycle of deleting keyboard drivers reinstalling them just for synapse to reopen and make my pc forget the keystroke. Am i missing something? what am I to do to fix this issue? PLEASE HELP!!!

I can't see my mouse in the razer app on mac Sequoia v15.5

Ever since I switched the Chroma RGB app of Synapse 3 to Synapse 4 I have had this issue. The only Razer RGB device I have is the  Razer Hanbo Chroma RGB AIO Liquid Cooler. Basically, I am trying to use the “wheel” quick effect, but nothing happens when I select. After this, I decided to use Chroma studio and add a wheel preset, but the lights seem to be lagging and stuttering but still colorful. When testing the other quick effects that aren’t the wheel, they work, but they are also seem to stutter, almost like the lights are working fine, but at the end of the loop, there is a stutter and the loop repeats. I have a separate Logitech rgb keyboard on separate software and the rgb animations seem very fluid, unlike the pump and fans. Also, just so you know, the windows lighting effects setting is deactivated. Maybe it is an issue with the Hanbo Chroma RGB AIO Liquid Cooler’s firmware and it is somehow compatible with Synapse 3 but not 4, but that should not be an issue, since the hardwa

I have razer synapse 4 and all lights tunf off in razer devices after launching the game. If i stop razer synapse software the lignts turn on again. I followed razer guidelines in order to disable dinamic screen in windows. Can anyone faced this issue?. Thanks

After recent update on every system start Razer Synapse automatically switches on THX Spatial Audio option. Even though I manually switch it to off to THX Stereo every time. Is there any way to fix it?It also happens when I just restart Razer Synapse app without rebooting system.

hello, I have a razer nari ultimate, installed from the synapse version to synapse 4. I can't find the device. what to do?

i dont see nothing when i click macro list

So, yesterday i was using my macro, i just got the razer basilisk v3 the day before that, until i recorded it and scrolled the wheel up and down, i assigned all the buttons correctly, and instead of it saying “Scroll up” or “Scroll down” it said “Scroll left” “Scroll right’.  I have triedUpdating Synapse Reinstalling Synapse Updating mouse drivers Fixing mouse settings Taking a break from using the mouse.

There are currently far too many bugs related to macros.When I click on the macro list, a gray/blank screen appears just like that.I’ve already gone into Devices & Modules and tried to remove the Macro module, and even completely uninstalled and reinstalled Razer Synapse — but the macro feature is still broken.I’m not the only one experiencing this. Many users in Korean communities are reporting the same issue, and I’ve seen that users in other countries are also affected.It seems like an urgent update is needed to resolve this. 

I have razer barracuda (not X or Pro) headphones but razer synapse 4 doesn't detect them scan doesn't start. my computer detects the headphones as USBAudio1.0 when i plug in the usb-c dongle. the headphones work normally but they don't connect to synapse 4. (the dongle is connected to the graphics card because that's the only place i have usb-c) (razer blackshark v2 pro are detected normally) 

I have my Tartarus v2 set up  the way I like with 01 mapped to ESC, 06 to TAB, 11 to Shift and 16 to CTRL.This configuration works perfectly in Conan Exiles but ESO ignores the keymaps altogether.So I know that Synapse 4 is storing the maps but cannot work out why ESO is not picking them up. 

Does Synapse 4 make any changes to the longstanding inability to keep your lighting setup when your PC is locked?  Thanks in advance for letting me know so I don’t have to make a software change just to test.  Things on S3 are good, so I don’t really see a need to jump to S4.

I bought the mouse one month ago and just today installed synapse 4 on my company laptop. All has to be done through IT people. I am able to use the mouse, Synapse 4 recognize the mouse, I can use all the side buttons and they work as numerical pad.  I changed the light on synapse and it worked properly I edited the side buttons functions but it does not work. I still get the numbers instead of the keyboard fuctions I gave it. 

"I bought the Wolverine V3 Pro. I'm also using the Huntsman V3 Pro. Did you know that the Huntsman V3 Pro is recognized as an Xbox 360 controller for Windows? When this happens, the Wolverine V3 Pro becomes unresponsive in certain games. It doesn't get recognized. I have to change the Huntsman, which is detected as an Xbox 360 for Windows, to 'Disable' in order to use the controller. It's so inconvenient and annoying. What should I do in this case?"

i boght the huntsman mini for the snaptap but the snap tap needs synapse 4 and synapse 4 is always crashing does someone has any solution?

When cycling through the setting tab within Synapse4  for the Blade 16  the display settings are blank when I click display and therefore cannot adjust the display settings.  i have reinstalled synapse and the problem persists Any Thoughts?

A couple of suggestionsimprove lay out of Tartarus. Currently it displays the wrists pad which serves not purpose in Synapse. Increase keys area Add key name instead of shortcut keys. This is very helpful when you have a lot of apps/games mapped. Example from G13  

 I use Logitech G13 for 3D modeling, but it’s dying. The plan is to replace G13 with Tartarus V2. Common navigation commands in 3D modeling programs use hold mouse button and a modifier. Synapse can’t do Mouse functions with modifier? or Google AI is malfunctioning? I tried creating macro for it and it’s not working so far. :(​​​​​​ 

Today i startet my computer and my headset isnt work, so no connecting no sound no mic nothing 

Please add the ability to change the layout in Synapse for keyboard macros from AZERTY to QWERTY etc. I bought a AZERTY accidently so I swapped all the keys on the keyboard to QWERTY keys and changed the layout in windows 11 to QWERTY but synapse still shows AZERTY in the macros section.