Replies posted by TinboxSyn | Razer Insider

Replies posted by TinboxSyn

7 Replies

S
ShinokataInsider Mini
asked in Razer Support

Tartarus Pro is now a paperweight

Mine’s not worked for months now. If I have Synapse running it doesn’t do anything apart from the mouse wheel.Turn Synapse off and it works fine with the default button assignments. THAT’S MENTAL. More functionality WITHOUT Synapse than with. Seems odd.

9
TinboxSyn
27 days ago
K
komrakov_gamingInsider Mini
asked in Razer Support

Razor Tartarus Pro Rapid Trigger

I think the 29th Feb update added that for the Tartarus Pro - amazing considering if you have Synapse running they keys on the Tartarus Pro do nothing not even their default action. 

3
K
2 months ago
T
TTreesInsider Mini
posted in Razer Support

Tartarus Pro - Is there a roll out for the new synapse beta for it?

The worst part about all this nonsense is this is EXACTLY where I was when Synapse 2 came out. I had to buy a Tartarus Pro because they didn’t have support for the Orbweaver. Now for the prices they sell this stuff for it’s absolutely terrible that they don’t seem to want to provide support for current products from their OWN software. 

9
B
26 days ago
C
CMCOREInsider Mini
posted in Razer Support

Tartarus Pro Keys Don't Work- Scroll Wheel, Thumb Button, X-pad Work

I have found that the Tartarus pro works wonderfully when Synapse ISN’T running. Do you guys see the same thing?Obviously it’s just the basic keys but it’s clearly now not a hardware issue and is entirely down to something wrong within Synapse. I don’t understand just how poorly they handle software upgrades. Do they not test? I mean even if they didn’t it shouldn’t take the best part of 6 months to work out what they did wrong.It also seems mental they are bringing out updates for other things but not addressing the issues that are stopping thousands of their customers using the devices they paid good money for. What a terrible business model. They’ll be out of business if they carry on like this.

3
TinboxSyn
2 months ago
H
hitMaximumYellowRed148Insider Mini
posted in Keyboards

Last Update broke Tartarus Pro

So this created by someone 5 months ago and now here I am on 3.9.0131.020813 from 18th Feb and I still cannot use a Tartarus Pro in Synapse 3. It’s a device I had to buy because Synapse 3 wouldn’t recognise my previous keypad. What the actual efff?These people are nothing more than pirates, robbing us blind. The Synapse can see the damned thing and I can set keys and have colours and use profiles that switch so it all looks like it’s going to work and nothing happens. The D-PAD and the scroll wheel pass data and things happen on screen with them but any actual keys do nothing. How can they get away with such utterly poor service for such a long time?

18
soloSAPPHIREDarkBlue557
1 month ago
mltan
mltanCEO
posted in General Discussion

What would you like to see next from Razer?

Haha, the millions of times people ask for Synapse 3 support for the Orbweaver and still it doesn't appear. How about that guys. Not drinks. Not cup holders. Not flagship stores. Just support for what is clearly a ridiculously widely used device. Great for us people with hand disabilities but no - let's let us struggle along with no support. Nice.

5947
Firebat246
Vanguard
5 days ago
A
Anonymous
posted in Razer Synapse

Devices Supported by Razer Synapse 3?

And still this ridiculous saga of Razer not supporting their flagship items in their new software runs on and on and on. I understand their point of dealing with issues but putting on hold moving their high end devices to the new platform makes no sense. Have they only got 2 developers or something? They can't get software sorted but they keep pumping out new hardware, that's a mental business model. I will be looking to do a full refresh in the next few months and after all this waiting it won't be a full set of Razer gear going in if they can't get simple things like this under control. I have already steered people away from replacing their gaming gear with Razer for the simple reason they have unsupported gear that isn't ready for changing so if they're going to run 2 lots of software it might as well be Synapse 2 and something from another company until they replace all their gear and get rid of Synapse 2. Makes me proper sad that they can't get this right after all this time.

231
Y
4 years ago

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