The Razer Armory

i have  purchased many Razer products in the past and have never had an issue until now….i just purchased  this Razer Deathadder v3 Wireless hyperspeed and the wireless dongle does not work, mouse says 0 percent battery but shows it is charging. Has been charging for hours and nothing. PLEASE HELP.

I have 2 cards that were purchased and when they went to cash them came back unable to redeem (1 card for $100; The other one for $75)

just got Razer v3 pro. can’t get synapse to save any changes made to a profile. no option to choose save location when trying to export profile. AC Shadows does not recognize any analog functionality. basically, i’m at a total loss. what am i doing wrong?...

When will we be seeing a restock? I just bought the Basilisk Pro v3 and the puck. 

Hi all,When I lock my blade 2025 16 with WIN + L key, I unlock it with Windows Hello - face. Windows key stops to work completely. Game mode is not enabled in Synapse, Copilot button normally works. I can reproduce this 100% time, fresh Win 11 Home reset OS. Happening to anyone else? Any trick how to fix this? I have to restart Blade to get Win key working again. Exit/Restarting Synapse does not help.Thank you 

Helloi just bought this headset (blackshark v2 pro for xbox) when I plug in on Xbox, the volume is not at all strong, especially if I choose an esport equalization.I have updated the firmware and I have increased the volume of the xbox to the maximum. Do you have a solution?

My keyboard is a Blackwidow V4 Pro and I have a problem with the ABS keycaps that are the default keycaps. I tried to fix this by putting dishwashing detergent on the keycaps and washing them, but the problem is still the same.I contacted Razer customer service about this problem and they said they can't help me at all. I ordered PBT keycaps, but I'm still having the same problem. I would like to have a new ABS keycap for my Blackwidow V4 Pro. As a spare.Can someone help me with this problem?

Just bought a Hammerhead True Wireless pro yesterday and I noticed that my right earbud won't charge past 80% and the battery drain quickly. I've charged the case fully, even left it for half of the day with both buds inside but the problem still persist. Left bud seems working fine but the right one seems broken.

客服傳訊息來說目前有庫存可購買我當下第一時間要訂購結果他一直跳通知我我該怎麼辦才能訂購

Tolong bantu admin nomer Saya hilang bersama handphone nya saya tidak bisa menerima kode otp tersebut min saya ingin mengganti nomer lama saya dengan nomer handphone baru

I’ve spent over 12K USD on razer and they can’t offer the tiny little crumbs they promised me that is razer silver.I preordered a blade18 5090 and realized my account was disenrolled in razer silver. I’ve HAD this account since 2014 and remember having a TON of expired silver before. Because I re-enrolled for razer silver an hour after purchase, I emailed them and they ASSURED me that razer silver comes out and pends 14 days AFTER delivery. 2 months after preorder it is delivered. 20 days later no silver. They replied to my inquiry 3 times stating that my account isn’t eligible for the silver because it wasn’t enrolled at the time of purchase. BUT they assured me it would start counting AFTER DELIVERY.Mind you this is $4,770 at TIER 2 worth of silver which is actually worth a tiny chew toy from them. They just outright refuse to deliver on their promise no matter how much documentation and screenshots I’ve sent them. They just won’t bother, and 14 days is outside of the return date and

I purchased this PC from a sheriff’s auction yesterday where it had been held in evidence since 2/21. It is in excellent condition inside and out, appearing to have only been used for ~5 months as there is a handwritten date of 9/20 on the 2TB HDD. Whoever wiped this prior to auction entirely removed the M.2 SSD.  Currently, the machine will turn on with a dim keyboard and black screen along with a pulsing green light. Prior research said this would likely be due to the SDD or memory needing to be reseated. I assume missing entirely would qualify.  Question: what is the next step after getting a new M.2 SSD? From what I’ve read, these are more finicky than most and thought it’d be worth the ask. Thanks,RIchard

I installed THX but after i start it. It won’t let me select a output

Bonjour, j’ai fais l’acquisition d’un razer Clio mais celui ci ne veux pas ce synchronisé avec mon Léviathan malgré les paramétrage de surround avec le dungle...

Hello, so I have this issue where where my 6 month old Razer Viper Ultimate keeps disconnecting when the dongle is plugged into the dock which makes it unusable, but it works (with some delay, not optimal for gaming) when the dongle is plugged directly into my computer. It used to work but with some few problems, like it disconnecting for a few seconds every now and then. Now I have to play with it plugged in via the cable. This is really annoying since I bought the mouse to play wireless.. any solutions?  

有人在購買 Razer LEVIATHAN V2 Pro 時遇到同樣的問題嗎？有時重低音會爆炸（當視訊延遲）立即斷開並重新連接（自動切換到螢幕然後立即切換回來的揚聲器） 

I am experiencing an issue with the S key on my on Razer Huntsman V2 Analog. The key does not respond when held down—it only registers a single input regardless of how long I press it. This makes it unusable for actions that require holding the key (e.g., moving backward in games).I have also tested by reassigning the S key function to other keys using Razer Synapse, but the issue remains. No matter which physical key I assign the S function to, it still does not allow holding—it only responds once per press.Could you please advise on how to resolve this issue?

Hi , does somebody know why in the UK and the Netherlands the Blade 18 (2025 ) is on the internet page and for sale, but not in France where the page for the blade 18 does not even exist ?  Getting frustrated by the lack of information and explanation from Razer. I mean we do not have a tarrif war with Asia  but the US that does, has the blade 18 (2025 ) ?

I recently got the Huntsman V2 Analong Keyboard and since hooking it up, my Microsoft controller and my Razer Kraken V3 headphones do not work correctly. I've got to unplug the Headphone dongle and plug it back in every time I switch audio outputs. I also have to manually disable drivers and remove devices to get my controller to work with PC. I switch back and forth from Mouse & Keyboard and Controller routinely based on the game I am playing. Is there an effort by Razer to make its (quite expensive) equipment work better with other mainstream products.

I am thinking of getting myself a razer blade instead of a ThinkPad P1 series if the newer iteration isn’t out in a few weeks. However, I have seen a few complaints regarding the trackpad and, overall, hardware side of the laptop. Therefore, is this laptop worth buying in terms of build quality? 

My Razer Blade experience has been woeful so far to say the least.I had my first unit arrive with physical damage and trackpad issues, the replacement now has screen flicker...Has anyone else had issues with screen flicker on their 2025 Blade 16? It seems to manifest on darker grey screens with under about 60% brightness. I fully understand some OLED screens flicker a bit and what not under certain conditions, but this is infuriating - I've owned plenty of other OLED devices including laptops and never had issues like this.Separate from the above the quality of the screen is disapointing to say the least. The first Blade I was shipped had a minorly grainy screen, the replacement Blade has an even worse screen. It's blotchy and grainy and seems to suffer from extremely bad image retention (not burn in, retention). 2 mins on a static screen and I can see the outlines of things when I move to a new page.

if i scroll down it scrolls up. it has been like a 2 or 3 years maybe 4

Hey Razer Insiders,When you're taking a break from your gaming sessions, what kind of online video content do you usually turn to for entertainment? There's so much out there, from funny clips to in-depth discussions.I'm curious to see the variety of interests within this community. For example, have any of you ever come across videos that really take off and become widely shared within a specific online niche? Almost like how certain clips become Mp4hub viral videos within their own community.What are some of the types of online videos you find yourself watching when you're not gaming? Let's share some recommendations!