The Razer Armory

Hello I got a pair of Razer Kraken V3 a few days ago and I’ve noticed that when I’m not playing any sounds then there is a little faint screeching sound in the right headphone but when is play something it’s gone. I’ve tried updating the firmware, but it is on the newest version, trying it on my laptop and it had the same issue, turned THX 7.1 audio on and off and nothing worked. The only fix I’ve found is to have some sort of audio playing 24/7 but it might get annoying after a while. So please, if the is a fix, I’d like to hear it. Thank you. 

Hi I have a pair of Razer Blackshark V2 headphones and they stopped connecting to the dongle. Out of stupidity I decided to click forget device and now my dongle is only being recognised by my PC as USB AP. I tried using the utility tools software razer provides to pair but it does not recognise my dongle. I can still use Bluetooth but I want to use the mic connected to the headset. Does anyone have any potential ideas or fixes? 

I want to know what the actuation force for the switch is

Scratched off gift card can't see all the numbers need to redeem it somehow

I lost my number and Forgot password of email and email in 2FA many trying email is disabled by google help me to Recover. I have many subscription on this email where i can get all acess back like play store subscription netflix Razer insider and Youcine 

I bought my Razer Blade 15 Advanced model with Oled screen about 6 months ago. I had no issues with gaming before. Then, I noticed about 3 weeks ago there was screen burn in whenever I played game for like more than one hour. It fixed if I turned off or closed the game for a while. But the issue kept getting worse and now I played for 15mins and there is the icon burn in already. If it keeps going like this, it will reach to a point where I cannot no longer fix the issue with shutting down or playing some screen fix video. Is there any solution to this problem or all the Oled screens are having the same kind of issues? Or since I have bought no so long ago can I still exchange my laptop with another product?

Today, while moving my keyboard (huntsman V2 tenkeyless) to another room, it fell and now I noticed that one of my switches is no longer working. I've been looking online and found them on AliExpress, also on Amazon, but they're not available, and I'm wondering if these switches will be of a good quality or not. The keyboard is out of warranty and does not have razer care

I have a Razer Basilisk V3 X HyperSpeed - Ergonomic Wireless Gaming Mouse - White Edition, from walmart, i went into synapse to remap one or two of my mouse buttons, it will not let me remap.

A few days ago I bought a keyboard Blackwidow v4 pro, and when I try to use it, the keys "i", "h" and the arrow pointing to the right do not work correctly. I try to use the keyboard with an other computer but i still having the same problem.

Yah I’ve just bought it from Lazada’s Dash.Gamer (Malaysia) on 14th Dec 2024 and received it on 18th.I can’t register it as it said that the serial number has already been used.Meaning that I can’t enjoy the 7.1 surround sound software support zzzI only realized that there’re many other ‘senpai’ who has been down to this road after I have face this issue myself.Am I purchased a “fake” headset? or the S/N has been stolen as it is printed and sticker at the bottom of the box which literally everyone can just see it.In my opinion I don’t think that’s a smart and good way for buyers to register it in order to fully unleash the potential of a certain product. The headset itself seems solid though compared to the demo set that I have seen at physical shop before.When I opened the left earpad the serial number is as same as the sticker on the box.The most important part is can I still get the 7.1 surround sound support? or do I need to buy a new headset but from whom?Please help.

I have headphones Razer BlackShark V2 X with 3.5 mm audio cable. After 10 months of using headpones my jack cable (3.5mm audio cable) is curved. If i send them back to Razer will they give fix them or will they sent my back (in broken state which i send them), beacuse warrenty does not cover this. I have proof of purchase and warrenty is still active.

I have a Blackshark v2 hyper speed headset and the dongle went out, so I buy new dongle and a brand new dongle won't connect to my headset. Fix this please.

I bought the razer blackshark v2x headset on november 22nd. I want to use the 7.1 surround sound feature. For this I registered the product and received an activation code. However, when i put the activation code sent to me in the Thx Spatial Audio app it said that the activation code sent to me wasnt valid  I would like to be given a valid activation code. 

hi :) i buy a razer blackshark v2 x in internet. when i need activate a thx  spatial audio it need registr but razer said that headphone will registr in the past but i buy now webshop - OZON.

I have bought a Razer gold card online and I got two number one is Voucher code and the other is PIN code. Now if someone has only the voucher code can use the card?

As in title. My Barracudas are not connecting to synapse. I tried on dongle, on cable and on separate bluetooth. Any1 know how to fix this? Cheers

The mic on my razer blackshark v2 has stopped working. Nothing is picked up on any apps when I select Razer USB Sound Card as the input device, however when I plug the headset into the 3.5mm audio jack of my pc rather than the USB Sound Card the mic works fine, so it seems the problem is with the USB Sound Card. The audio still works fine through the sound card just not the mic. How can I fix this? I’d be happy to buy a new Sound Card if thats the only option but I cant see where to get one so please can you let me know how to purchase one if thats the only option. Thanks.

ive just bought this new key board and installed the razar synapse and razar chroma rgb and then all of my lights just turned off i have no clue how to turn them back on or why they are off and i am at the point of stopping ever considering buying a razar prodouct again can someone please help me turn my lights back on thank you

Hello,  I bought this 2 months ago and worked nice on Mac. But coming back to Windows microphone did not work at all. How can I fix it?  Regards,

hello! i’ve been looking to buy a new mouse such as the deathadder V3 pro and i was just wondering is its compatible with PS5? thanks!

I have read both yes and no in razer community so I'm lost.   Is it possible to use the Razer blackwidow v3 mini hyperspeed keyboard and basilisk v3 pro mouse with the ps5? 

I bought the razer blackshark v2x headset on december 16th. I want to use the 7.1 surround sound feature. For this I registered the product and received an activation code. However, the activation code sent to me was not valid. I would like to be given a valid activation code.

Just ordered a V3 TE today and also coincidentally just seeing the amount of reports on out of the box stick drift.Is there a way to fix this at all? 

I'm looking for a keyboard to buy but I couldn't decide. I must use Synapse because I'm using Blade 15 and my mouse and headset is already Razer.I've looked to Blackwidow V4 but there is a lot of problem about doubl-click so I've decided to not buy a V4.