The Razer Armory

Devices: Firefly v2 ProBlackwidow v4 ProI can configure the command dial knob on the keyboard to change the keyboard brightness. How can you use the knob to change the brightness on the Mousepad, or alternately change brightness on both Keyboard and the Mousepad ?Synapse see both devices, and the RGB syncs between them. There has to be a way to change brightness on both ?Thank you.

I reached out to the Razer store at Westfield Valley Fair and have some bad news. The first 100 people to arrive in line at the sore get a RAFFLE TICKET for the laptop, not that the first 100 people actually get a laptop. It seemed too good to be true, and the person that emailed me even addressed that the wordage on their website was misleading, so hopefully this info helps some of you out. 

I just got my kaira pro headset for the ps5 and the audio on my end is amazing I can hear things a lot more than my Astro a10s, but on my buddies end they say I sound like a McDonald’s drive thru speaker and can’t hear me all that well, also when I have the kaira pro plugged in it makes my controllers analog sticks spaz out, was wondering if these issues were happening others and if you know a fix. Otherwise I will have to return it. 

Whenever I move my mouse slightly fast it disconnects for about a secondI have tried almost everything to stop this, I have updated the Firmware, uninstalled synapse, removed it from device manager. Its a Viper 8khz

I bought this mouse about a month or two ago. It’s been working fine until today, it just stopped working out of nowhere. i tried doing firmware update but it doesnt even connect to the firmware only the dongle, I don’t know how to update driver because it doesn’t even recognize anywhere even with wired.

Hello! I recently bought the Razer Blackshark V2 X. I tried to register the product ID and serial number, but unfortunately, I was informed that it was already registered, but not with my Razer ID. As I understand it, this means I won’t be able to access the 7.1 surround sound. I couldn’t find another solution, so I would really appreciate your help. :(

Hello Razer people.I recently bought a Razer Huntsman V3 pro, and it has worked okay some days until now where I can't type or anything with it. The macro keys op in the right corner are responsive, but nothing else works, responds, or does anything. I don't understand how a keyboard can light up but can't work as a keyboard or type or anything besides showing me many colors. So anyone know any kind of fix or anything? Have tried the latest firmware/software update, the new Synapse app downloaded but still no response. So Please anyone help me.Also another thing. When i played FIFA the keyboard acted as player 1 and 2 and pushed my actually Controller down as player 3? Why should a keyboard act as a Controller and be above my actually Controller? I have Disabled before now in Device manager. But why would one want a keyboard to act like a Controller?

Hello, I am very happy Razer blade 15 advanced (2019) owner and as my laptop ages, I have started to question if it is possible to upgrade certain hardware within the laptop? I am out of warranty and not worried about problems with that, but am asking to both the community and/or any Razer employees that would actually like to be helpful (not going to lie, Razer support has been a terrible experience for me over the years) for their input? I can’t seem to find many sources, though I am getting the idea that the difficulty of upgrading in descending order is RAM->CPU->GPU which is coincidentally the order I’d look at things.Just putting this here hoping for a helpful discussion so I can see if it is better to pursue possibly upgrading components of my machine, or to better look at upgrading to a new machine altogether  when the time comes. My laptop is still very much a functional piece of hardware (I only have had to replace my battery once) but I am still asking for th

Can you guys give me a replacement cable for my mouse I lost mine

Razer Deathadder v2 x Hyperspeed isn’t working, nor is it being recognized by synapse.It didn’t work for some reason just when playing Valorant, I tried to do the repair tool, everything, it still didn’t work.I have some free time, and the mouse is recognized by device manager, but not synapse. why?

My mouse was working earlier this morning like usual. I got up to go to the bathroom and once I came back the mouse suddenly wasn't responding. It stopped clicking and moving as well as no longer being detected in razer synapse. It is still detected under my pc’s input devices however. The mouse is only about 6 months old so it makes no sense for any major problems to already occur.I have tried: Unplugging and Replunging the mouse, Restarting my computer, Uninstalling and Reinstalling synapse, Updating synapse, Repairing synapse, Reinstalling my mouse drivers, Every port on my pc, Plugging it into another device, Charging it with different cables.Does this happen to anyone else?  

Hello Razer people.I recently bought a Razer Huntsman V3 pro, and it has worked okay some days until now where I can't type or anything with it. The macro keys op in the right corner are responsive, but nothing else works, responds, or does anything. I don't understand how a keyboard can light up but can't work as a keyboard or type or anything besides showing me many colors. So anyone know any kind of fix or anything? Have tried the latest firmware/software update, and the new Synapse app downloaded but still no response. So Please anyone help me.Also another thing. When i played FIFA the keyboard acted as player 1 and 2 and pushed my actual Controller down as player 3? Why should a keyboard act as a Controller and be above my actually Controller? I have Disabled before now in Device Manager. But why would one want a keyboard to act like a Controller?

Hi guys,Somehow I lost all my settings on my Tartarus pro. I got a pop up asking if I wanted to pull my settings from the cloud or local. Not realizing everything is on the cloud, I hit local. Totally lost every setting. I could recreate everything EXCEPT the strafe left and right. I need back and forward and strafes, not turns. I tend to mouse and keypad together. I use the joystick on the Tartarus Pro to do this part. Can anyone tell me how to program strafe back in? (and, I’ll remember it’s cloud, not local. :D) Thanks so muchGranny Rubyrose, wow mage

Hi Razer community,I’m considering purchasing a Razer i7 laptop for gaming and wanted to get some insights on its performance. Specifically, I’m curious about how well an i7-equipped Razer laptop handles modern AAA games at high settings.Has anyone here played recent demanding titles like Cyberpunk 2077, Red Dead Redemption 2, or Call of Duty: Modern Warfare II on an i7 Razer laptop? How does the laptop perform in terms of frame rates and graphics quality? Are there any issues with lag, stuttering, or other performance drops during long gaming sessions?I'm also interested in knowing about the thermal performance of these i7 laptops. Do they tend to run hot when gaming intensively? How effective is the cooling system in managing heat, and is the fan noise distracting? Any tips on maintaining optimal performance would be appreciated.If there are a

I mistakenly scratched off the three middle numbers on my razor gold card so please help me out with the numbers  

Hello!I have this Razer BLACKWIDOW V3 MINI HYPERSPEED keyboard and suddenly, the top row of the keyboard stopped working.I have to say that i tried resetting it from Synapse, resetting it by pressing ESC + CAPS + Spacebar and plugging it in, updating the firmware, but nothing helped. Has anyone had this issue and knows how to solve this, please? Thanks and have a nice day!

Why are they so slow at responding ?

So if I go into the Razer software app, I can see the mouse but it shows as „off“ even tho the lights are blinking (On Bluetooth and usb)? If I get the usb thing out the mouse disappears, if I get it in it shows the mouse, but it always shows me that it is off even tho I turn it on (on usb). I tried Bluetooth too, but it doesn’t shows there at all. I installed all new soft- and firmware. I really don’t know what else I can try, really disappointing because it such a good mouse that I’ve had for over an year or two. 

For a long time, I have had issue with my pc turning on, as soon it goes to sleep. It seems I found the culprit.The “mus og andre pegeredskaber” translates to “mouse and other pointing devices” In power management it was set to be able to turn on the pc. The check box with pc can turn it off to save power, was unchecked and greyed out.I do have the Razer Basilisk ultimate, but it has its own driver Razer Base Station ChromaDevice type:   mouse and other pointing devicesproducer:        Razer IncPlacement:     On USB input device 

So I’ve had this razer ornata v3 x for a while and the other day while I was playing I hit something the shut the leds off I’ve tried fn+10 and fn+11 but nothing works any help?

My Razer Naga Lefthand stops responding after I install synapse. Had a little problem with left and right buttons switching but resolved that by disconnecting the usb and reconnecting it. Now the mouse stops responding at all. If I remove all synapse programs and run on windows driver it work no problem, but as soon as I reinstall synapse and it loads up the mouse go dead. Tried other computers and other usb ports. Anyone recognize this issue?

Hi everyone,I’ve got my first Razer keyboard since more than 5 years, a year ago it started having some problems with the ilumination, right now, W D Right Arrow and 3 from the number keyboard are shining in different colors, also, keys A S and D sometimes does not detect when I press them.RN I see 2 posible optionsBuy a new keyboard and keep this one for parts (probably easiest one but I’m a sentimental guy) Buy the switches and replace them (Saw some personalization videos but don’t know where to buy the switches, or if the swiches are the same for all razer mechanical keyboards)I’ll love to bring back to full function my keyboard, anyone knows where could I buy the swiches, and if they are the same for every version of Razer Mechanical keyboard, or in case they are different, how to look for the specific switchesPlease note that I live in Mexico so store should have shipments hereAlso, if you guys think it will be a rea

Hi, it seems that, since Synpase update 20221108 (I think), the wireless mode of my Blackwidow v3 pro does not sync with Chroma anymore. The keyboard is just stuck in Spectrum Cycling colour mode. However, when I connect the keyboard through the cable, it DOES sync with Chroma and Wallpaper Engine. I tried to reset all the profiles from the Synapse app, to reinstall Synapse, and tried the combination of keys https://9apps.ooo/ ESC + CAPS + SPACE. Nothing I'll try later with another computer and see if something changes. Meanwhile, do you have any idea on what can be the problem?

Hi everyone,I’ve got my first Razer keyboard since more than 5 years, a year ago it started having some problems with the ilumination, right now, W D Right Arrow and 3 from the number keyboard are shining in different colors, also, keys A S and D sometimes does not detect when I press them.RN I see 2 posible optionsBuy a new keyboard and keep this one for parts (probably easiest one but I’m a sentimental guy) Buy the switches and replace them (Saw some personalization videos but don’t know where to buy the switches, or if the swiches are the same for all razer mechanical keyboards)I’ll love to bring back to full function my keyboard, anyone knows where could I buy the swiches, and if they are the same for every version of Razer Mechanical keyboard, or in case they are different, how to look for the specific switchesPlease note that I live in Mexico so store should have shipments hereAlso, if you guys think it will be a rea