The Razer Armory

how do i fix razer barracuda mercury edtion wireless stuck at dvd quality and wont go up at all

what to do if I paid 1500 try to the rayzer account, the money was withdrawn, but it wrote that the transaction was not successful and the coins did not come to the accountTRANSACTION NUMBER - 012DHYA96Y3H0F1CA18A7 

can anyone help me because my phone number just got deactivcated years ago and im using a different phone number now i still got my gmail in it and i already added a razer gold in my account and i cant use it to buy 

is there a way to change my region? thats all i really wanna know T_T

Yesterday I bought a used 2016 12.5 Inch Razer Blade  Stealth, I wiped it using a windows 10 usb drive, now whenever i try to use one of the newer drivers, it says, this driver is only for the blade stealth, and it wont show my serial number in system information, please help me, and i cant see my sku

i just bought a basilisk v3 and now the scroll wheel is stuck in infinite scrolling mode for some reason and when i try to use Razer synapse and the scroll mode switch button, it shows that in synapse it is switched to tactile mode however it was still infinite scrolling on the mouse.

Hi guys!, in march of this year i bought my viper v2 and from about 1 week ago i started having problems with my scroll, when i’m scrolling down suddenly go up a bit and the opposite when scrolling up, does any one know how to fix it? i have try it all solutions that razer support gives me when i talk to the chat support, please help

I’ve had my deathadder v3 pro for about a year and randomly today the scroll wheel click stopped working. The scroll wheel up and down still works fine.I have tried resetting the profile in Razer Synapse and installing the latest firmware and still no good.

I had this razer gold voucher code. I redeemed it 1:1 going to my steam wallet.Now I cant find how to do it anymore. Because in the razor website 250 wallet creds (ph peso) is 272 gold.Can someone still remember how it to do it? 

Hello there I’m curious if anyone has dealt with this before or I’m just crazy or doing something wrong with the key board along the edges of the mouse pad plastic I’m getting these little weird shark fin shaped cracks this happened to the first keyboard and thankfully they replaced it but were skeptical if I damaged it which is understandable but now the new replacement has started to form these same cracks it sucks cause eventually they weaken and the crack will chip away I’m in no way bashing the product as I enjoy the key board I just don’t understand why this keeps happening this is prolly a  four month old replacement and has never been dropped as I keep it on my desk thanks for any replies just trying to figure out why these keeps happening as I really like the keyboard. Pictures attached of the keyboard that was replaced as well as this new one with the same exact cracks forming.

Hey guys just wanted to see I’m new here and now a fan of Razer. I play Xbox and purchased the Blackshark v2 pro and the Wolverine v3 pro a couple days ago. Just wanted to say I love the products and look forward to using them. I had to get the white blackshark but that’s ok because almost I buy is black anyway. lol. Anyways just wanted to say hello. 

I need a new mouse for work, but my wordplace does not allow thurd party drivers or software to be installed. Will the Razer Cobra wired gaming mouse install any drivers or third party software on my computer? 

I have a problem with the $50 card. One of the customers mentioned that there is no balance in it. This is the number. Regarding the serial number: 4053040025 Please provide me with the username that charged this card. Thank you. 

Hi all, just got my razer 17 back from RMA repair. Runs very fine, but no paradise without a snake: the battery does not work! When I try to figure out what is  the problem,  I get BSOD. Hope support will be as quick about a repair as lasr weekPlease …great day to allGert 

hello . im from vietnam i cant recieved SMS code how to fix that

I just got this keyboard and installed all the stuff then hoped into a BO6 I and already ran into numerous problems my wasd keys randomly hold and the shift key always appears to be pressed I can't looked at the lead bord with our it opening the steam game bar (u know when u press shift and tad) idk if I just got a broken out the box keyboard or if there's some settings I can change to fix this problems but idk what to do

After 8 or so years, the cable finally started cutting out my signal when it is moved, so I need a new one. I really liked the sound balance of this model, with its more bass focus. Looking for recs of other headsets with a similar sound profile as the chroma (must be wired, I don't want hypersense since it seems like it would be annoying more than immersive). 

Its cool to see that I won this Feedback round on discord and on Razer insider… Wish others have the same level of luck as me!!

I have a Razer Blade 15 (2021) laptop that has a RTX 3060, Intel Core I7, and 64 GB of RAM. For some reason I experience lots of frame drops when playing games like Minecraft. I will drop frames every 15 seconds or so of playing. During the fraction of a second when the frames drop, it seems almost like everything freezes for a moment before jumping back to normal operation. I have made sure that I am using my dedicated graphics card and not the integrated graphics, but I still have this issue. I would think that this issue is not related to the specs of the laptop. This problem happens from the moment I start the game so it is not something that happens due to hot temperatures.

I couldn’t reload my account.

"There was an unexpected error. Please reload the page and try again." and OTP problem. Pls help me

The last two digits on my Razer God gift card was missing 

I can't find a definitive answer so I'll ask you guys. I am interested in the new controller but my concern is the tension on the analogue sticks, mainly the right one. I currently play with a longer stick and maximum tension on the Xbox Elite v2 and I struggle to go back to the 'normal' loose setting. I bought the newest Scuf controller and I couldn't get on with it. What is the tension like and what does the clutch actually do? Thanks. 

I’ve had my Razer Blackshark V2 X USB for about 3 yrs and it’s worked perfectly until recently.My friends and colleagues complained that my mic sounded terrible and there was a lot of static in the background. After testing my mic in discord and on Windows 10 and not finding any issue I decided to open the Synapse app to see if I could find a solution in there (I've not used the synapse app in a long time).Immediately the Razer Synapse app starts to download an update and asks me to restart my PC which I do.On rebooting my PC I now have no sound to my Razer headphones at all. The mic appears to still work as I can see it register when I speak. The Razer Synapse app will not open and I cannot repair it or uninstall it. If I try either repair or uninstall it gets stuck at some point in the the process and just hangs. I’ve tried to open as administrator which didn’t work either.I’ve gone through the support guides on how to fix the issue, perform a clean uninstall but this hasn’t worked.

Hey,Can I connect my Razer Blackshark V2 Pro (2023) / PC Version to my Playstation 5 ? Or do i need to buy the PS Version for that ? Thank you :)