The Razer Armory

Hi I bought this used Razer Blade 15 Base 2020 on may this year, apart from a few scratches it was practically new it even still had the stickers. Recently I’ve been bringing it to class giving me an estimated 4 hours of battery life since it would drop to about 50% from a full charge for since my class lasts 2 hours,  this morning i took it to class again on a full charge and by the end the battery had drained to 6% i started using battery saver recently and even messed with the power plan settings and now the battery life has halved i didn’t even have it on during the entire class i had it on for maybe an hour at most what could be causing this drain? I always have it on half brightness and no RGB when i bring it outside I noticed the fans were on during the entire class which could be what drained the battery but i was just sitting idle using Visual Studio as usual. Here’s a summaryStarted bringing it to class  Lasts 4 hours normally Recently messed with the Power Plan for more Batt

Razer Kraken Ultimate

Just got this controller today and noticed I have to have around a 0.6 deadzone to be drift free. I saw online there was a issue with the pro version of this controller causing it to need higher deadzones, and they released a firmware update to fix it. Does the TE also suffer from this issue. And can I download the pros firmware to attempt to fix it? 

Hello, I’m a long time user of Razer mice and am currently using the Razer Mamba (not sure if it’s elite). I used to own the Razer Imperator and absolutely adored that mouse. It broke down a couple years ago and bought the Razer Deathadder which I did very much did not like. For me it felt way too flat, I love having the (what feels to me) ‘no muscle use, relaxed’ hand form, a bit bigger and less flat.  I’m starting to feel that my Razer Mamba is coming to the end of it’s life cycle and I’m starting to look for a new one, but many shops in my area do not sell it anymore and the Razer site also doesn’t neem to list it anymore for me (in Belgium). I use a wired version, and have no preference in it being wired or wireless. I see that a few new models have popped up. Are there any recommendations for a similar mouse that Razer offers?Thanks in advance.

I've seen a lot people with "strong negative opinions" (to put it nicely) of Synapse 3. Is it still really as bad as they say or is it usable as I'm thinking of buying a new mouse and am considering Razer as an option. Thanks for any advice 

I mistakenly scratched some part of my razergold giftcard pin, I have submitted a ticket for days, there has been no reply.. someone should help, I can't redeem my giftcard,I have my receipt and the card but I can't redeem my card without the complete pin code

Asking for help, its been a week and I cant still receive SMS OTP and Razer has the worst customer support, they don't provide anything nor help with anything, my gold is just stuck it sucks

Hey there first time posting on here I have already contact support about this and are waiting on a response but wanted to ask here to see if anyone has had this before.I’ve owned this keyboard for almost a year now and have never had problems with it but recently some of my keys have been misbehaving mostly one my “wasd” keys but it makes sense I would notice them out of anything.as an example say I was playing a game and went to press and hold down my a key sometimes nothing happens, if I continue to hold that key down after a few seconds the key will now kick in and work or if I lift and re press works straight away. Never had this issue before and am a bit confused what could cause it, I have try alot of steps >uninstalling device>uninstalling razer>Removing it from windows and re downloading drivers.>tried on a different computer.>cleaned around the keys with a qtip and a little isopropyl alcoholFor it to still happen its a very doesn't happen with every key press b

Among all Razer mice, which of them is suitable and best for esports use

how does the razer tomahawk atx case connect to razer synapse to use the rgb underglow? like do I have to plug it into the motherboard, or usb port, Bluetooth, the argb controller like how does it work?

Hi there I wanted to ask about a new product idea that I had. Would it be possible to release a rgb Chroma version of the razer gigantus mousepad? A few ideas for how the lighting system can be integrated is  either have the base be solid and the pad be soft or maybe find some to weave the lighting into the sides of the pad.  

Hi,All lights in my new Blackwidow 4 go out after 10-20 minutes, or when the PC sleeps / monitor goes off. Only if I plug in the USB off and on the lights reset or if I reboot.I've tried everything with and without the Synapse installed (reset profile, fresh re-install, install firmware, tried all different "switch off lighting" settings) and also tried different USB ports in my PC. What I haven't done yet is to try connecting it on a different PC.I believe the keyboard is faulty one but can anyone recommend anything else I should try?Thanks! 

On June 2023 I bought a Blade 14 RZ09-0427 in Taiwan. When I travelled abroad by end of 2023 the machine died very badly. Returning to Taiwan in April 2024, I sent the machine for warranty service on May 2024. They returned the lapto to me saying that motherboard was changed. It wasn't great, but it was usable. The main problem was I had to turn it on 3 or 4 times before it really wakes up. Two weeks ago the machine became worse. I had to turn it on and off 10+ times until it finally boots up. I followed all the procedures found on https://mysupport.razer.com/app/answers/detail/a_id/1798, but after following the latest advice to "recover the machine", it finally went completely dead. Not even 100 on-off cycles can make it turn on. I called technical assistance. They said this is a common problem for this model of Blade 14, unfortunatelly their service and the machine are all out of warranty and that I have to pay USD 1,000+ to change the motherboard once again. Anyone really thinks cha

Hi guys.I’m new here & looking to purchase some Razer Kiyo .Anybody have some experience with Ryzer on Linux ?I'm specifically curious to learn whether or not that Kiyo (& other products) has firmware supported via LVFS (or any Linux native means) ?many thanks, L.

I just got my Tartarus v2 and I’m pretty happy with it, but I have a few things I want to do with it, but I cant seem to figure out how.  1)screen overlay: I’d like a screen overlay to pop up when I change keymaps to the keymap name. That way I am 100% sure which keymap I just scrolled to or accidently scrolled to. I understand that there are lights on the device that show the keymaps, but that is stupid. I don’t want to look down to figure out waht keymap I’m on. Without a screen overlay, I feel I must dedicate keys to specific keymaps, and then that starts eating up keys on my Tartarus, which brings me to my second problem. 2)combo-key macros: how do I assign a macro/function to pressing 2 keys at the same time? I get the feeling that this can’t be done, which sucks, bc this would make the device much better. Then I could just keep my fingers on the home row, and use my pinky finger to change from attack macros to build macros or something like that. It could essentially quadruple th

I took the green pill!Over the last few years, I have bought all my PC gear from razerHowever, its only now that I’m realizing that the software is frankly bad.Two major complaints that I wanted to mention:One, I don’t understand why you still can’t change the color profile for the hyper shift mode. People have been complaining about it for years. On my $2000 laptop with a fancy addressable keyboard I would really like to highlight my custom macros Two, the firmware on my Razer Barracuda X is horrible. Mainly the shifting between bluetooth and dongle. When you accidentally shift to bluetooth and your not connected, it will just wait for you to connect something before you switch back. Or you just restart it, which is also pretty annoying. 

I have headset razer barracuda x and mouse razer viper v3 pro. They work great separately but not together.After i plug in my headset’s USB-C 2.4Hz dongle my mouse (which use hyperpolling) start lagging very hard.Hardware is updated to the latest version on both devices. Problem occurs only when both dongles connected to pc and it affect only mouse wireless connection, headset work great.Is there any way to make these devices work wirelessly without any conflicts? 

I bought a razer viper ultimate like 4 months ago. It was working fine (wirelessly with the dock) but one day when playing a game it randomly started disconnecting and reconnecting. I tried everything. Reinstalled razer synapse tried without the razer synapse tried other ports with or without dock even tried messing around in the razer synapse settings and also tried on other devices. Nothing works. It works wired without a problem. It makes the windows sound of connecting and disconnecting something rapidly. 

Hi I current have a chroma core x GPU and I have stood on the thunderbolt usb connection wire which has snapped off on the board inside the unit I am wondering if it’s possible to just buy a new board for the unit because I can’t seem to find any info about it on the website thanks 

I encountered this problem on the second day after purchasing, I don't understand what the problem could be. I turned off the microphone, plugged it into different USB ports on the PC. Maybe someone knows what the problem is, or has encountered a similar one ;)

I have just purchased the Razer Barracuda X headset, PUBG version.I’ve got these to use on my Xbox, I was aware that these would not work wirelessly, but would anyone know the reason why the mic wouldn’t work when using the 3.5m jack. I can use Apple earphones and cheap alternatives and they work on the Xbox, so unsure why these wouldn’t work.Any help would be appreciated. 

Hi guys, sorry for my bad english. with the new update in overwatch 2 i can’t use chroma apps. What i can do ? thank you

So I'm getting the v3 pro shipped to me right nowand I like the way the V2 sticks felt they were nice and big and I've seen videos of them and it looks like the v3 sticks are decently smaller does anyone have any idea how much smaller? And will there be any stick case or accessory to swap them with in the future? Because I really liked the size of the V2 sticks I prefer 360 sized sticks personally so if anyone has an answer let me know 

I have it installed and the product code registered, it came with my kraken headset. However it says I need to select “speakers (7.1 surround sound) as my default playback device, but that’s not an option and I can’t find it or enable it anywhere. The application doesn’t seem to have generated it at all.I’ve searched a lot for a fix but I can’t find anything. Any clue how to solve this?