The Razer Armory

I just installed the new synapse update and ever since then, randomly, only discord seems to have stereo audio issues. whether it's randomly lowering/increasing the volume, or randomly switching it from perfectly normal to right/left sided, the update is the main thing to blame. I've been using steelseries sonar for a while as well as synapse and I have had zero issues regarding that fact. I use synapse for the spatial audio on my blackshark V2 and I also haven't had issues with this specifically until I installed the update. if there's a possible patch/fix to this, please let me know.

I can't find anything concrete online, and I'm trying to see if my setup is supported by the new Synapse app. My headset and mouse are both on the list, but I'm not sure about my keyboard. I have the "Razer Cynosa V2" (that's all it says on the bottom of the keyboard, it mentions nothing about "Chroma.") However, it does have full chroma functionality. On the list of compatible keyboards it only lists "Razer Cynosa Chroma V2." Are these two one in the same? Thanks in advance for any input.Here’s the list I mentioned: Current Supported Devices - UPDATED 4/1/24 | Razer Insider

I have Razer Blackshark v2 X headphones with 3.5 jack and I’m using THX Spatial Audio for it as a separated app. I understand that for now Synapse can see only headphones with USB sound cards or with wireless connection but the separated THX application can work with any headphones, so why it not included in Synapse? It is very uncomfortable to install the separated THX app, maybe it can be integrated into the Synapse (for example in the new beta)? 

Hi, I changed my mobile number recently and am trying to change my number but it seems like the system keeps on sending OTP’s to the old number which I do not have access to. If anyone has any suggestion on how to change my mobile number, please reply. Thank you so much!

Hi all,  I just purchased a white atlas mouse pad (glass).   I have a mamba wireless mouse but it doesn't  work on the new mouse pad.  I mean the cursor doesn't budge.  I tried it at my son's desk on his naga wireless mouse and it too doesn't work.  I have tried surface calibration but it didn't help.  Maybe synapse 2 calibration is broken or maybe the cursor needs to move more to make this work? Anything else I should try?

My mouse was working fine until today. I started my laptop with the mouse plugged in and suddenly the cursor goes straight to the top left and I can´t move it anywhere. The buttons are working, but I can´t move it.Also, the trackpad is working and I also tried to plug the mouse to all my laptop USB doors. Already did what is in here, but nothing seems to work. The only thing that I wasn’t able to do was the calibration through Razer Synpase 2.0.Did somebody had the same problem and found another solution? Or is it any technitian who can help me? Thank you!

Long story short I'm trying to figure out whether my headset completed it's firmware update and is fully updated so I need to know what version is the latest version. Support can't figure it out, shockingly, and keeps just sending me these ridiculous copy and paste support replies that do not even pertain to my current situation which I don't want to relive. Please let me know what your current version is for your Razer Opus Black Edition headset if you have one. To find it, simply choose it in the Razer Audio app and go to settings and tap the "?" and it should show it. Thank you!

hello, i have the razer blackshark v2 headset, when i install the synapse apps for some reason, theres no sound coming out, but when i uninstall the app the headset work fine, how do i fix this. sorry if i have bad english. thanks

it’s STUCK ON FREE SPIN CAN’T SWITCH TO TACTICAL EVEN USING RAZER SOFTWARE

HelloPlease help me with a new purchase of Razer Blackshark v2 X headphones.I have a problem with the sound when I turn on the laptop or restart it, the volume of the headphones no longer works and neither does the volume of the laptop. Volume up and down no longer work properly.I want to mention that they are the wired version.Please help me fast!!!!

So as the title states, my Black Widow V4 X is very annoying to type with, as it either doesn’t register a spacebar click at times or registers two clicks (this also seems to apply to the W key and potentially others). I tried cleaning the switches and keycaps of mainly the spacebar and the W button, but to no avail. I updated Razer Synapse and couldn’t even find an update for the Black Widow V4 X firmware. As you can expect, this is incredibly annoying both for gaming and typing alike.I love the Black Widow keyboards - had V1 for 9 years before it died but the V4 is having major issues only a month after purchase :(

Can i please change my shooting speed to the fastest

i just wanted to know why my white razor huntsman mini has been shocking me as of today.ive had this keyboard for about two years now and ive had no problems until now everytime i touch the alumimun part and it gives off a  bit of a shock and ive tried ignore but i cant because my finger always touches that spot and it always shocks me.dont get me wrong i love the keyboard but i cant deal with the shocking anymore.

I have been searching for a good pro controller for a while, and the razor chroma v2 caught my eye, i have pretty big hands so it seems like it will be a good fit but i have one concern, the paddles in the back of the controller seem like they would put my hands in an akward/uncomfortable position. Can someone that owns the controller, tell me if thats the case?. Thanks

Long story short ive posted a thread and tried to get help but no one is helping or even responding to me. 2 days ago i was able to use any poll rate on my new viper v2 pro mouse (black) up to 8k hz. All of a suddenly the options for anything above a 1k hz pr disappeared. Everything is fully up to date. Ive tried uninstalling synapse and everything but nothing seems to work. No ones got an answer, was hoping this reddit might have one. Please and thanks!

THE SMALLEST 14” GAMING LAPTOP*

Will these headset work for the Xbox series X ? If not which would you recommend as the best wireless headset for Xbox Series X? 

Hi my razed kaira headset has a small crack that is starting on the left side earmuff, I can’t find the insurance papers so any help would be greatly appreciated  

My headset isn’t charging anymore. I updated windows from 10 to 11. After this it’s not charging. It never dropped, always on the table.Have a video proving it.  

The dongle on my Viper v2 pro stopped working and I tried several solutions such as updating the computer and updating the Viper drivers and I tried to pair them and use another laptop and it does not detect the dongle either.

Hello why is the steam wallet code missing i cant search

 Appear   There was an issue with your payment. Please try again with another payment method.   pls help

Reloaded an amount of $15 SGD via PayNow. Bank got deducted but Razer Gold still Pending in transacation Summary.  

Does anyone have any idea if there’s any way to extend the microphone arm on the blackshark v2 pro (2020)? To get the microphone pickup to be in front of my mouth instead of beside it (where it doesn’t work), I have to pull the headphone so far forward that it’s basically not even covering my ear anymore. So I can either be mute or wear the headphones on the side of my face instead of my ears. Surely there must be a simple 3.5mm mic device out there somewhere that would let me extend the microphone arm out an inch or two?