The Razer Armory

Hi I have a Razer BlackShark V2 THX spacial audio and I updated synapse 3 and I have no sound what so ever.I already did everything.I unistall and install again , update my drivers, check my sound settingsand even updated windows and everything is fine.I even install razer synapse BETA and I do have sound with that ( funny joke you guys have ) but just like everything from software department on Razer it doesn’t work very well. So someone is gonna help me fix this or how can I get a refund ???Never gonna recommend razer products to anyone

Hello,I am having a problem with my Viper v3 pro.About every 5 minutes the mouse will stutter while playing a gaming like the connection is cutting in and out rapidly....it will do that for approximately 2 seconds then return to normal and will be fine for about 5 minutes then will do it again.I updated the firmware on both the hyperpolling dongle and the mouse to 1.10.05 and the problem is still present.I have ordered a replacement from Amazon but worried it may not be the mouse. I really like this mouse and want to use it.Is there anything else I can do and/check for this issue?

My fiance bought a razer viper ultimate no more than a week ago, the light on both the mouse and charging dock constantly flickers on and off, if it is not flickering it will flash to white light. It seems to charge fine but it just seems to be the RGB light on both the dock and mouse. Is this a software or hardware issue? Is there anything we can do to solve this issue? Many Thanks

Cynosa v2’s button’s colour are peeling off. Especially the buttons I used often.

Power saver on device like Basilisk V3 Pro and all other device is not very accurate  what ever the  time setting , and it is long to remove from sleeping status.For me I dont need a power saver on anything.Please is it possible to get option to desable the energy saver.I will really appreciate.

Barracuda X pairs easily with my Nintendo Switch.  My question is, when using the Audio App on my iPhone, when I select Gaming Mode or adjust the EQ settings, do those settings carry over to the Switch when I connect the headphones?  Or are those settings in the app only applied on my iPhone, for mobile gaming, music, etc.?

Hi guys, i had blackshark v2 and i wanted to go wireless so i bought the blackshark v2 pro 2023. The moment i wear them they felt worse since they are way heavier since they are wireless but thats ok.The main problem is the sound was way different and not with the good way ... I played with razer synapse and sounds but still they sound really bad ... I unistall synapse because its dogsht and i had fps issues and it had sometimes smt like a sound lag?!?! but they quality was so bad after unistalling that it was comparable to a 5$ headphones that i bought in 2010.What should i do? What should i do to not use synapse but have a good sound? (i tried dolby atmos but still ...)

I just purchased  a razer kishi that stops responding after a few minutes of using it. The phone still recognizes the razer. Charging continues to work but there is no response from any of buttons/toggles.  Anyone else faced this problem? Hoping for a fix because I'd rather not send it back but if I have to, I have to.

I changed my phone number and it no longer exists for me and I want to change the phone number and I cannot when I enter the account and enter the phone number gives I was sent a code for the same old number but I want to change it by phone.Another question regarding the backup code where do I get it

I'm looking to buy a pair of Razer Barracuda headphones, just wondering if they will be good for both music production (I make dubstep and colour bass) as well as being shit at CS2. I'm upgrading from a pair of Razer Krakens. Are there any better alternatives to the Barracudas at the same price? 

I do motion graphics specializing in 3D. Does anyone use it for the same purpose? I’m thinking of replacing my desktop but wondering if I can replace it with a laptop. 

Where can i get it?

Hello, I spent hours making macros for a super farm on Minecraft... but it fails to work half the time. While farming not even halfway through, it randomly stops and it's annoying af since I recorded everything manually when it took nearly 30 minutes per crop that reach from world height to bedrock. The only reason I'm malding about the time spent is because I have been at work and wasted my breaks and off shifts for this. I never had this issue like 2 years ago when I use to play with a passion but now I can't even use it properly. I tried "Play while assigned key is pressed" but that only works with a section, most normal work around is "play once" but it some reason fails mid section. Ill ss examples. Can someone please tell me a fix. I wanna grind while I watch anime.

My number 20 keycap came off of the V2 (not the pro model), I cannot find a replacement for it anywhere and Razer will not let me contact them because it is out of warranty. Does anyone have any leads on how to obtain a replacement number 20 key for this? Thank you. 

I started this pic like… 5 months ago and just have been so stuck on colors for the robot arm.Not sure if I should keep the scheme the same or go more dusted silver.It’s a female cyborg with a pink/purple/blue color scheme and only one robo arm really.

hellorecently im hearing  weird noise and buzz on my headset and its mostly  happening when im watching videos in youtube or twitch  . yet it can happen on some other offline videos too but its pure clean  and nice in games.the noise or buzz happening in some harsh sounds or even when someone is speaking and its really annoying .and it dosent mater if THX spacial is active or not , its not dependent on USB sound card i can hear it on 3.5 jac.same for drivers  usb or thx spacial  wont make change as default driver. im using windows 10 build 19045browser or application dosent matter i have tested severalheadset firmware is updated but it each time i reset system or unplug the headset the firmware get remove from it  or at least  updater dosent show me  the message that latest version is already installed.i have tested the headset on another system too , same problem remain .i have tested all usb gates on my motherboard , problem remain same. 

Just purchased the blackshark v2 hyperspeed wireless headset, and immediately ran into an issue. Whenever I am in a discord call/voice chat, my PC automatically blocks out any other audio like youtube/games/music. This happens when im using the headset wirelessly through the hyperspeed dongle, and through bluetooth. Now when I play through a USB cable from my headset straight to the PC, this problem is fixed BUT the audio quality is really terrible and sounds awful.I have updated the firmware, deleted and reinstalled synapse (which the problems occur whether synapse is open or not), fiddled with the sound control panel on Windows 10, and a bunch of other things.Do i really need to buy another headset just to use discord and another program at once?

8 months ago i bought the razer viper v2 pro after 5 months the mice started to not connect than all a sudden the dongle didn't connect i tried to connect one of the workers for replacement but didn't happen im still waiting for some help. anyone advice

I press the power button on the laptop, it doesn’t turn on, but when I hold down the power button for seconds, the white light blinks. Video 

So my dad bought a razer huntsman mini for me and its not old only like 5 months and i dont know what i did to it but it doesnt work anymore i even unpluged it and pluged it again and still nothing i even tried to connect it to another device but i still didnt work so i still have the box wires and everything please help me how can i return the keyboard to be replaced.

I have a huntsman elite with the common wrist pad damage. Does anyone know of another razer wrist rest which has the exact same size pad?The plan is to remove the pads and swap the new one onto the huntsman rgb wrist rest. Thanks.

The title should be enough! :)

So I just bought my Razer Laptop last 2022 of October and not even 2 years the battery started bloating and to make matters worse because the keyboard ribbon was next to the battery it pushed it out and I think it damaged it to the point that some of my keys in my keyboard stopped working. I tried contacting Razer customer support about it but even with my serial given due to the warranty ended. I have tried other brands before but this is the first time I have experienced this. I thought with Razer being a expensive and good brand that the Razer laptops would be powerful but no. Now I'm spending it several hundred dollars just to find other ways to fix this problem. The battery is now replaced but the keyboard is still broken with 5 keys not working even with Razer Synapse uninstalled and Keyboard driver reinstalled. Never again.

Hi Guys I have just bought a V3 pro & im finding the right mouse button is too sensitive. Im playing PUBG & its making me accidently unscope my gun mid battle. Anyone else suffer from this or know how to sort this problem ?All help gratefully recieved :DThanks

My usb dongle stopped working on the mouse razer viper v2 pro