The Razer Armory

Hi , i need help , i bought headphone razer kraken x from shoppe , how i want to claim warranty ? 

After firmware update razer deathadder v3 pro stopped working in wireless mode(not hyperpolling). But sometimes it connects. How can i fix this issue?

I mistakenly deleted my authenticator app without removing 2FA from my razer gold account.I have no backup codes, email etc and its been a year since I used my razer gold account last time.I totally even forgot I had 2fa on my account.The strange is that when I login back to my account and redeemed some razer gold codes yesterday, 2fa was required on neither of these account activities and now I can't make a payment because of this.

Bought the mouse, plugged into usb 3.2  turned 8k hz in Razer Synapse, but in mouse rate checker cap is 2k hz, browser polling rate checker showing 3.5kMotherboard: Gigabyte B550M DS3H (rev. 1.5)Cpu: Ryzen 5 5600x

Razer Balistick mouse no longer pairs or shows up in the app. When turned onto 2.4 the mouse pointer freezes and doesn’t move properly. I have taken the usb doogle out and put it back in. I have uninstalled and reinstalled the software synapse and still no luck. When paired the mouse can’t communicate properly.

I got a barracuda and wonder if i get a barracuda x mic it will be compatible.

Is their any place to get a palm replacment part for the tartarus pro the padding is peeling. 

After instaling update nothing changed with thx patial audio it doesnt work and also volume bars on headphones decreases or up sound a little bit, not completely like it was before when i took it all way down to chat i must not hear game but it doesnt work that way now, please help me with that

My Kraken V3 Pros are not completely charging. The light will never go solid green just flashes while pluged in and then turns off.

Just bought razer basilisk ultimate with charging dock 2 days ago and current having major issue with it. Every 4 second the mouse will automatically click by itself and is causing a lot of  inconvenience. The mouse will automatically off like as if there is no battery when the razer synapse show 90% .  Does anyone knows how solve this issue/ problem Thank you

Well, I first thought Razer was tracking in the right direction for the last few BIOS/Synapse updates (max fan toggle, keeping CPU unlocked for undervolting, etc.)This lastest debacle is just sad, though. At this point in time, all Blade 16 and 18 users (of which, many spent ~$4K or more on said devices) are now forced to choose between:Losing the ability to toggle max fans in Custom Mode, which is necessary if you are pushing for performance (who wouldn’t be on a ~$5,000 device like the Blade 18 4090, which is advertised as a Desktop Replacement) or   Losing undervolting, the ability to disable Secure Boot (which is the way to access ru.efi and do BIOS modifications) and ultimately end up with significantly worse performance and louder fan noiseTaking away something that was touted and promised in your device lineup for the year, is not great. Taking away something ELSE to try to take away a main feature is even wors

Hi,I got a blade 16 silver few days ago and while the laptop is impressive, I'm curious if it's normal for the device not to charge via USB-C PD when it's powered off or when the lid is closed. thanks

Hey guys,I get 96g ram on 5600mhz on my Razer 16 and using undervolt function in synapse to keep the machine cool, it all works fine until the new BIOS released last two months.I know the BIOS 2.02 give the option the undervolt protection, but I cann't find the undervolt option in snapse, I use WSL2 a lot, the other software like throttlestop or intel XTU all need to close the some windows features which is eseential to WSL2, which means I still lose the undervolt function in my case. Also I find the ram start working on 5200mhz.I follow the comments in reddit to downgrade the BIOS to 1.07 and the ram go back to 5600mhz, but the undervolt option still missing in Snapse, maybe the Snapse upgrade to the latest version automaticlly? I try to downgrade the Snapse but find no solution.This really trouble me a lot and I don't know why Razer did this, I never saw any company reverse upgrade their product like Razer, maybe plus Apple. I mailed Razer and they blam

Hello, So today i wanted to buy some credits in a game i wanted to purchase with razer gold and i had enough funds but when i i wanted to checkout i needed a 2fa code so i didnt received it so i just waited and its already 2 days gone by and i still wont get any 2fa codes. What do i have do to

When I type V,’ it displays “v5t g” and when | type  B it displays “b00:46 30-11-20236yhn”  all last row keys are working like this and I press shift key I’m getting  similar issue.This was newly purchased  three months ago. This malfunction started two days ago , All the recommended updates have been carried out.Really disappointed.

Well I found more information about cell phone using new parts that were promised to razer.    Watching release date and pricing but if true hopefully laws are Watching also.  https://na.redmagic.gg/pages/redmagic-9-pro-launch?utm_source=Facebook&utm_medium=Ads&utm_campaign=campaign.name&utm_content=ad.name&fbclid=IwAR0ewYmFMD-m3We_o87lGZQEfP_e1OyCbIOoYaZQJN0So3S3tmoR6KXwFOM_aem_AY_htAmHS-XpaUgt3z-kn9cnBEWawg7isHZI8hTYKmXeZOt6O37MKqelLBPVkAUUo6-CWPtBQ3V206Wfm62ypD4h&campaign_id=120200710721100141&ad_id=12020071081

Today Razer launched a new update to fix some THX issues, but even with this update problems still remains, audio delays continue, PC take more time to shutdown the system when we try to turn off the PC and weird noises from sounds notifications (web browswer) when using THX enabled. Razer for god sake rollback this update to the funcional previous one, we (users) are tired of these plagued bugs.

Since the last few updates ago, my Razer Nari Essential headset is giving me audio glitches with Discord. I don't hear anyone going into call, coming out of call, when I mute myself, when I share screen, etc....I also have problems with screen sharing, in games like The Binding of Isaac the people who see my shared screen hear the sound of the game music but not the sfx sound effects. I would like to point out that I didn't have this problem before and it happens in more games.After some research I have discovered that turning off audio enhancements instead of selecting the "Default device effects" option solves the problem but it makes the audio enhancements not apply to me and therefore everything I am listening to sounds terrible.  ¿Alguna posible solución?

Can you tell me if the switches on the BlackWidow v3 Tenkeyless keyboard are changeable, if so how to do it and what switches can I put?

I noticed that the Razer Kraken Kitty Edition V2 Pro - Quartz has been recently added to the Razer Silver Catalog (the black one has been there for a while, the pink one was recently added), so I decided to aim for it since I had something I needed to load Razer Gold for and my Razer Silver was expiring. I was probably only about halfway to the amount needed (200,000), and after putting in what I needed, I still needed to load up probably around an extra 60k worth, so I just poured everything into Razer Gold (needless to say, skipped Black Friday shopping as well) so that I could redeem Razer Kraken Kitty Edition V2 Pro - Quartz (which I’m aware is pretty silly since that’s putting in an extra 10x compared to just buying it).However, when I finally reach the amount needed and tried to redeem it, it keeps linking me to the checkout cart without giving me a voucher code or anything sort. While it appears on

After the latest Synapse update, the enhancement section is not functioning at all. Nothing changes when I select the music mode or adjust the EQ and it's been like this for a week. 

Please change tha old mobile number my mobile number lost 

 Hello i have a problem How to change my phone number because I lost sim

I want to get Viper v2 Pro and I wanted to know whether it could be set to double click and I also wanted to know whether the white one would have different texture