The Razer Armory

Is it possible to hard reset a blackwidow v3 without synapse? ive only seen ctrl capslock space combined with plugging it in and out but this just puts it in demo mode and back without anything resetting, does anyone know how to actually reset all settings?

Hi There - never been a Gamer, BUT I have discovered the Razer World in the needs of my work and passion.Using Naga Pro + Tartarus Pro for mainly 3D Drawings but also a bit of 2D.Combined with simple LISPs and well managed Razer Macros - the power of AutoCAD users can grow.Lets gather up end explore the possibilities. I will start : What I set (for 2 years already) in theNaga Pro:Move Copy Rotate 3D > Rotate Mirror 3D > Mirror UCS VPOINT ISOLATE HIDEOBJECTS MEASUREGEOM ENTER ESC SAVE UNDO REDONaga Pro + Hypershift:UCS UNISOLATE “90” - after rotate “180” - after rotate 1000 - after move 2000 - after move 3000 - after move and a bunch of my Plug-in command

Does anybody have problems with the mousepad? Sometimes it works and sometimes it doesnt, completely random imo. Ive seen multiple complaints online but no fixes. Is there any fix to this? 

Hi all,I recently got this headset, and it sounds pretty good out of the box. On the other hand, I feel like a lot more could be achieved with a little tweaking in the EQ settings. Has anyone experimented with any custom presets yet, and do you have any suggestions?Thanks and happy gaming! :D

Hi,I recently bought a Kraken V4, and I’m already experiencing issues on day one.When using the headset wirelessly via the USB-C dongle, everything works fine. Windows recognizes two audio devices in the sound settings: the Game channel and the Voice channel.However, when I plug in the charging cable that comes with the headset, two additional audio devices appear in Windows sound settings, bringing the total to four (two from the dongle and two from the charging cable).The issue is that as soon as I connect the charging cable, the headset automatically switches to the wired USB audio devices and prioritizes them over the dongle devices. Even if I try to manually switching back to the dongle, it won’t work because there is no sound—the wired connection has priority over the dongle.The dongle devices in Windows sound setting will only produce sound when I disconnect the charging cable.This is very frustratin

Dear Razer Gold Support Team,I am urgently requesting account recovery assistance. I am locked out of my Razer Gold account and cannot access my balance of 23 Razer Gold.Problem: I switched from a physical SIM to an eSIM and am no longer receiving 2-Step Authentication (2FA) SMS codes. I also do not have my backup codes.Action Required: I explicitly require you to bypass or immediately remove the old phone number linked to my 2FA so I can log in and secure my funds. Please proceed with verifying my account using my registered email address.Account Verification Details:• Email: bilalshekh123456789@gmail.com• Full Name: RaunakI Love• DOB: May 25, 1997• Inaccessible Phone No.: [30780299]• Balance: 23 Razer Gold

This happened yesterday and until now. I have submitted a ticket and no response has been given yet. Urgently seeking help. 

helloi didint recive order 122H0N2W1UF1B4AB2CA71 check it please

Hello, last time i encountered that issue i created a new account which let me start the software, good enough for me, i recreated my macros, job done .This time, no luck with the same method, i do not care about anything online, all i would like is to be able to access the configuration page for my tartarus, why it needs to be connected to the internet for that is something i just cannot grasp, anyway …i already uninstalled and reinstalled, opened my firewall (never needed to do that), all those operations didn’t help.All of this is happening on an Intel mac running Ventura 13.7.8thx in advance

Hello, I recently purchased the 11 port dock from razer since it was on sale and I was tired of constantly plugging stuff in when I am done taking my laptop to classes. The dock works fine on my old laptop ( omen 15 2020) but it doesnt work at all on my new laptop (tuf f16 2025). Has anyone else had a similar problem? maybe the dock only works on the first laptop it connects too? or maybe this is a hardware problem, any help appreiciated. 

Hello, I recently purchased the 11 port dock from razer since it was on sale and I was tired of constantly plugging stuff in when I am done taking my laptop to classes. The dock works fine on my old laptop ( omen 15 2020) but it doesnt work at all on my new laptop (tuf f16 2025). Has anyone else had a similar problem? maybe the dock only works on the first laptop it connects too? or maybe this is a hardware problem, any help appreiciated. 

I just ordered Razer BlackShark V2 Pro (Xbox Licensed) - Wireless Console Esports Headset - White - FRML Packaging and the item has arrived but I want to charge the battery but the cable I received is USB male to Type C female and the headphones are Type C female so how can I charge them?

Hello, I recently purchased the 11 port dock from razer since it was on sale and I was tired of constantly plugging stuff in when I am done taking my laptop to classes. The dock works fine on my old laptop ( omen 15 2020) but it doesnt work at all on my new laptop (tuf f16 2025). Has anyone else had a similar problem? maybe the dock only works on the first laptop it connects too? or maybe this is a hardware problem, any help appreiciated. 

Good day. I have been using the Razer Basilisk V3 Pro 35K mouse for about 1 month, and during operation I noticed that the backlight corner, next to the button where the additional Hyperspeed button is located, sometimes strangely blinks a barely noticeable red color.Does anyone know what is going on? Is the problem hardware or software?I tried reinstalling Synapse 4 and Chroma, but the problem persists.The mouse itself works fine, so the problem is not critical, but I would still like to know what is going on. Sharp unexpected blinks, especially in the dark, are sometimes strange. A video with an example of blinking is attachedApproximately 20 to 23 seconds and 32 to 38.

Just recived my razer kraken v4 wireless headphones.  This is my 3d razer product.  And it is for the first time as they are not working from the box. Left ear is dead. I loaded the newest version of synapse, tryed without it. Updated Software. Tryeed to connect with cable and via Bluetooth. Connected to my pc, phone and tablet - same result. Left ear still dead. For a schort time it tryed to make some noise, but now still no any sound. So i am thinking it is the Programm failure. Is it possible to do something?  Or it is better Solution to send them back to the seller and to buy something else?

Even though my device has a dead zone of 0, there's a dead zone of 5% or more, and I can't get past this problem. Please help. You'll understand if you look at the bars. 

Where can I add proof of purchase that I found AFTER already registering my KRAKEN X lite?Can I upload somewhere in these forums?

I was wondering how to rank up. In the monthly giveaway as a insider mini I cannot win if I do not rank up… Got any tips?

Why is my account suddenly temporarily locked? How do I fix this?please help

hello i realzied my play skip button left of mute button below the volume button is not working. not sure what to do . i can’t even change the butoon on synapse and i have taken the keyboard out of demo mode. thank you 

My very first gaming mouse was the original Viper—the wired version with four side buttons. I can’t express how amazing it was, and those four side buttons were a very smart choice.I wanted to ask if there's any chance you might create a newer and wireless version of it, featuring the 3950 sensor and four side buttons. I would love if community could support me be liking this post and commenting it!

Hi Will razer ever bring back the custom top shells for razer death adder v2 x hyperspeed?

Dear Razer,PLEASE release an updated Tartarus with a full analog stick. The keys should be either mecha-membrane like the v2 or fully mechanical. I, like the majority of us, did not like the keys on the Pro. Seriously, the Tartarus v2 was almost perfect, but the d-pad on all THREE of the ones I purchased have issues. Please don’t allow me to buy an azeron, I want to stick with you guys!sincerely, a gamer dad