The Razer Armory

I registered using Apple ID, but the email address provided is not mine, I don't know it, and I can't change it.

Hello Razer Support,I am experiencing an issue with my Cynosa V2 keyboard where the volume keys no longer support holding to increase or decrease volume after updating to Windows 2026 Preview Build 26200.Details: Keyboard: Cynosa V2 Firmware version: 1.0.2.0 Synapse version: 4.0.86.2601201054 Windows build: 10.0.26200 Problem description: Pressing the volume keys works for single taps, but holding the key no longer produces continuous volume changes. I have tried remapping the volume keys in Synapse, adjusting Windows keyboard repeat settings, and checking all Synapse profiles. The issue persists. Other keyboards on the same machine work normally. This indicates the problem is likely

I’ve bought the blackshark v2 x and the microphone worked for like a day after trying so hard to get it to get my voice but it would only hear a buzz noise and not my voice. Also i didn’t receive any 7.1 code activation which i think its like a joke. The audio also i think it got worse but i cant say since only for 3 hours my mic and audio had no problems so i cant tell...

I got a pair of Razer blackshark v2s of off fb marketplace and wanted to ask what I should do software wise to make them sound better.I heard synapse is really bad and I should get another software for them but idk which.I also have this issue where if im not using the USB card and plugging in js the audio jack, sound only comes out of the left side.

Hey I am looking to upgrade my huntsman mini. I've tried some other kayboards of course but I got quite used to dampened feel of the mini.I even got a cheap hall effect keyboard (very nice one mchose jet75) but I am not sure I like the bottoming out of the keys being so sharp.Any ideas? Was the mini the only one ?

what are the games available for optimization on razer cortex

Hi, I came here because I play Star Wars: The Old Republic (SWTOR). The game has been sold to BroadSword and is getting ready for it’s 8.0 release of the game.  I think that would be a good time for Razer to rerelease the SWTOR Naga mouse with SWTOR crystal codes. It’s something that many of us players would love to have access to all these years later. Thank you for your consideration.

I think this is due to the update, I am suddenly experiencing this static/popping sound. The headset is around 1 month old, anyone know a fix for this? it is pretty annoying.

How many of us with intermittent working issues ? Has anybody resolved this or already received a replacement which doesn’t have this problem ? Thank you 

Why on earth does the very latest machine - the Next-Generation Razer Blade 16 (2026) only come with Windows Home? Its the latest of everything spec and then anyone likely to buy it will need to features of Pro. Very strange. Thanks Trevor 

Hi thereI have searched alot but i cannot seem to find firmware for my left handed naga, not even a firmware updater.I have an issue where my mose stops moving for just under a second at random times, and its annoying in games. its POSSIBLE that this is only the case while having synapse open so that might be the issue. but in any case can you please provide me with new firmware as I bought the mouse a few years ago and never done a firmware update.Thank you kindly

My battery health is at about 50% at the moment and lasts a measly 50ish minutes off charge... Where abouts do you guys recommend getting a replacement or is it worth just doing myself?Im not too scared of replacing the battery but just wondering if there are any things I should be looking out for in terms of buying a replacement and if there are any lil upgrades I can do along with it... Or do I just get one done under warranty and let the shop take care of it? 

I have a Razer Basilisk V3 and whenever I plug in the mouse and the synapse detects it, the mouse freezes and everything stops working, the buttons, sensor and even the lighting freezes.Help me I am not even able to reset the mouse and have even tried using the mouse in other devices and the same happens whenever the mouse is detectedThe mouse works perfectly until it's not detected or the synapse is not running but without the synapse I can not change anything on the mouse

I did a scroll wheel encoder upgrade yesterday and got a TTC gold encoder and soldered that in to my deathadder. The scroll wheel works fine and is very tactile and chunky. I like that.But I've got a new issue now. It doesn't work wireless anymore. When I plug in the usb cable it pulses red and the moment I unplug the USB cable, it dies. So I opened it back up and unplugged and replugged the battery wire and the led wire and that seemed to fix it. I was able to play games wireless for a few hours last night and even today for at least an hour. But then suddenly it just stopped working wireless again. And it's back to pulsing red. I tried the unplugging and replugging the battery wire and led ribbon cable again and it made no difference.What should I do now?

i have had my blackshark v2 pro for some time now, and suddenly today no sound came out, and the headset just stuck on the green light. i cant turn it on or off and im pretty sure it is connected to the dongle. i have tried charging the headset but its still not working. The headset works when i use a wired connection.

Hello everyone ! Razer just sold a lot of V2 pro with R6S but we don’t have any good EQ setting. Do u have good settings on it ? Or Razer can directly help us !   

Woohoo! 🎉 I was just selected as the lucky winner for last week's Razer Weekly Silver Reward! Super excited to redeem my prize. Thanks @Njord for making my week better! 🎮💚 Good luck to everyone joining this week!!

I just bought a mouse yesterday and noticed a feature that if you press the left mouse button closer to the end or in the front-left part of it, the rear right end lifts. Do I understand correctly that this is a lever effect in action and there is no breakdown?

The current Intel microcode is causing stability issues on this platform. Some games are crashing due to the Intel Core Ultra series and devs say to update BIOS. Unfortunately, I’m already on the latest bios from razer (sept 2025) so there’s nothing I can do.Other manufacturers with the same CPU (Intel Core Ultra 275HX), including Acer, MSI, Dell, and Gigabyte, have all already released BIOS updates this month (March 2026) to address these microcode-related problems.Can we get an ETA on when Razer will provide an equivalent update for this model?

Good Morning the Cult of Razer,  Does anyone know how can i fix the faulty IR Sensor Part? my numpad 9 wont working. is there any part number or type that i can find.  thank you

3-22-26 I was playing on my razer blade 18 5080 earlier today with no issues. Now all of a sudden when I open it up again it looks like its starting up. And then I get nothing. The best I've gotten is a screen flicker on my log in page and then it goes black. I can't follow the troubleshooting guide with no display at all. I dont have a second display to connect to it. Any help would be appreciated

Hello,I bought Razer Kraken X Lite but I did not receive a 7.1 surround sound activation code.Can you please provide it?Thank you.

Here’s my invite code: 00fdfe60a274. Redeem this for 10 tickets and feel free to post yours below. Cheers!