The Razer Armory

I updated my razer firmware after getting a prompt to do so on the synapse web browser, and now the mouse is malfunctioning. Any ideas on how to fix the mouse or maybe download an older update? 

I use a Raza Naga X (RZ01-0359) and  error came up saying “CRP disabled” and the mouse was not detected at all by the laptop & the RGB lights were off.  The problem occurred when I launched Razer Synapse.Is there a solution for this?

Can we please get a setting that can set the mouse wheel sensitivity.Please don’t tell me there is  Windows  settings in mouse settings. Its not what we need. I would like to have the wheel sensitivity set so that i have to DELIBERATLY scroll  in game because it drives me insane that my mouse will scroll when bumped and swap weapons in a fire fight (CS2)…  The feature request is like this… have it customizable that 3 scrolls within some small period of time = 1 scroll output. That way I can purposefully scroll and not have it randomly scroll when bumped.  

I recently factory reset my Android phone and ran into the FRP (Factory Reset Protection) verification screen because I couldn't immediately access the original Google account. After successfully completing the verification later and setting the phone up again, I noticed that my Razer Kishi V2 no longer gets detected consistently when connected through USB-C.The controller sometimes powers on for a second but then disconnects, while other times it isn't recognized at all. I have already tested the Kishi V2 on another Android device where it works perfectly, so the controller itself doesn't appear to be faulty.I've also tried clearing the USB settings, enabling USB debugging, restarting the phone, updating Android, and reinstalling the Razer Nexus app, but the issue remains. The USB-C port charges the phone normally, which makes the problem even more confusing.Has anyone experienced a situation where an Android device behaves differently with USB accessories after going through the FRP

Hi. Just like the title. My Basilisk V3 pro mouse takes like 10 seconds to wake up from sleep mode. If I move the mouse, it will light up but it will not move my cursor until 10-15 sec later. Here’re what I have tried and none of them worked.I updated both the mouse and the dongle to the latest version. I tried connect both the Basilisk V3 pro and the Deathstalker V2 Pro keyboard to the same dongle. Please help.

Has anyone found good EQ settings for gaming on this headset yet? I’ve been using ChatGPT to help but so far it’s hard to get EQ settings that beat what my V2 Hyperspeed has which is crazy because I would think the V3 would have better audio quality. 

I'm looking to upgrade my gaming mouse and would appreciate some recommendations from the Razer community.I run a gaming website called TomodachiLifeROM, where I test Nintendo 3DS games, write guides, and spend a lot of time gaming and creating content. I'm looking for a Razer mouse that's comfortable for long sessions and offers excellent precision.I'd like to know:Which Razer mouse would you recommend for gaming and everyday use? Is the Razer DeathAdder or Razer Viper a better choice for long gaming sessions? How reliable is Razer Synapse for customizing DPI and button profiles? Which model offers the best value for someone who games and creates content regularly?I'd really appreciate hearing about your real-world experience with Razer mice. Thanks in advance!

i just  got my  new razor black sharkv3 yesterday from amazon they are wireless and have the hyperspeed but i can only use them in  bluetooth  and wired and when i do that the  mic  sounds so bad and  the sound is so bad to  and  whenj  i use the hyper speed i  cant hear  or  use my mic  

Hello Razer Support Team,I am contacting you regarding an issue with my Razer V2 Pro White mouse that I purchased in December 2024 from Amazon.The scroll wheel is not working properly. While scrolling down, the mouse sometimes registers an unexpected scroll in the opposite direction and moves up. This happens frequently and affects my normal use, especially during gaming and everyday computer tasks.I purchased two Razer V2 Pro White mice, and unfortunately both devices have the same issue. This makes me believe that it may be related to the model or a possible manufacturing issue.I live in Tunisia, and returning the products to Amazon is very difficult for me. I would appreciate your assistance with a warranty solution or any troubleshooting steps you recommend. Please let me know if a repair, replacement, or another solution is available.Product information:    ●    Model: Razer V2 Pro White    ●    Purchase date: December 2024    ●    Place of purchase: Amazon    ●    Country: Tunisi

Getting a blank screen when laptop tries to load windows after selecting DGPU only mode in BIOS.Works fine if I select DGPU through Nvidia control panel but I’m tired of the occasional screen freezing when it switches from IGPU to DGPU and vice versaRazer Blade 14 2025 5070 all drivers up to date.Reinstalled drivers with DDUAny suggestions? 

Mouse: Razer Basilisk V3 Pro 35KIssue: Bluetooth stopped appearing on Windows and phone, despite working wired and via HyperSpeedSymptoms: Slow blue breathing light, profile button would not enter pairing modeWhat fixed it:Held:Left clickRight clickScroll wheel clickAll three side buttonsProfile buttonMouse entered Bluetooth pairing mode and became discoverable again. The usual left/right/middle click reset method reported for other Razer mice did not work; this combination did.(I speculate this mouse is just handsy-r lol) It's worth noting this happened after installing Synapse 4 and updating firmware and troubleshooting, Bluetooth became stuck and this method recovered it. Hope this helps, peace.   

 I would like to change my cell phone number, as I no longer have access to this number.

I was saving up to buy the keyboard but i checked to day and saw that it was out of stock do collabs get restocks or do i have to go to a reseller

I can't figure out how to turn off the RGB lights while the kraken v4 pro is in Bluetooth mode. It's an unnecessary drain on battery life and it's really frustrating. I have tried turning off brightness on synapse but the moment my headset isn't connected to my PC anymore, the RGB resumes. Does anyone know how to trim them off and keep them off while in Bluetooth mode?

Hello,CS 2 profile switch resets to default after searching for new game.I setuped a new profile for 8000 hz polling rate, extra for cs 2 to limit battery drain.I also tested the profile switch behavior with using a cable instead of the hyper polling dongle. Same effect.Reinstalling Synapse 4, deleting all app data files and doing the same does not work too. I assume profile switching for CS 2 is not working at all.Best regards 

Where can I buy a full sized BlackWidow v4 keyboard in UK layout with orange switches? It’s frustrating to be able to buy everything in US layout but extreamilty limited in UK format. Does anyone else fine this to be an issue? I don’t want to jump ship to another brand with MX Brown switches (or equivalent) but I may have to…

Hey everyone,I need to get this off my chest because it’s honestly breaking my heart as a long-time fan of the brand.I love Razer hardware. I really do. In my opinion, there isn’t a single mouse on the market that comes close to the ergonomics of the Naga V2 Pro. It fits my hand like a glove. And the BlackShark V2 Pro (2023)? That microphone is in a league of its own. I want to use these products, I want to recommend them—but Razer is making it incredibly difficult for me.I am a Linux user (running Bazzite). And before anyone says "Just use OpenRazer" or "Switch to another brand"—I’ve heard it all. The problem is that while OpenRazer is a godsend, it’s a community-driven workaround, not official support. Because Razer refuses to open up or provide native tools, I’m constantly hitting walls:The Mouse Dock Experience: I use the Mouse Dock, but the most important feature—the visual battery indicator via RGB—simply doesn't work. I have no idea how much juice my mouse has left until it just

Open-source Razer Synapse alternative for Linux laptops: fan curves, performance modes, battery charge limits, RGB, GPU switching and live thermals for Razer Blade.https://github.com/bladeandsoulx/fang-razer-linux  

Would be cool if razer made some open ear, ear buds like Sony or Shokz, that is all. I don’t like wearing full headsets for the most part. I did order some Razer Hammerhead Hyperspeed so I’m looking forward to getting those. I know it's a big ask for them to make such a niche thing, but hey a guy can dream. 

I want the RAZER NAGA HEX V2 back. The layout was perfect for me and it was build to last. I've had 3 Naga Trinity since, but the build quality isn't on par with the Hex v2. I now use the Naga pro v2 but i't's 6 number faceplate layout isn't what I want, so I slapped the trinity hex panel on the pro although it doesn't give me access to the “7” button.  The Naga Pro v2 built quality is on par with the Naga Hex V2, but the trinity isn't.PLEASE!! Either give us the Hex V2 back, or make a side panel for the Naga V2 PRO that resembles the one on the trinity. 

I' have' tried' anything' including' a' new' Windows' installation' but' as' you' can' see' my' keyboard' has' this' strange' problem' of' adding' this'' apostrophe' before' the' space' character.Any' idea' ?Thanks' in' advance.

Recently got the v3 tournament edition and not there's a new firmware update but the Xbox app won't let me use it until controller is updated , I do not own a pc . Is there a way around all this b.s.?

Hello everyone,I recently performed a factory reset on my Razer laptop to resolve some software performance issues. The reset completed successfully, but after the initial setup I noticed several unexpected problems. The system boots much slower than before, and Windows occasionally freezes for a few seconds during startup. I also found that some hardware features no longer seem to function as they did before the reset.Another issue is that a few built-in drivers appear to be missing or incorrectly installed. Windows Update downloaded several drivers automatically, but I am still experiencing intermittent touchpad lag and occasional audio glitches. Device Manager does not always report an error, which makes it difficult to identify what is actually causing the problem.Has anyone experienced similar behavior after performing a factory reset on a Razer laptop? I would appreciate any advice on whether I should reinstall the official Razer drivers manually, use the recovery image again, or

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