The Razer Armory

As I mentioned in the title, I want to use the BlackShark V2 Hyperspeed, which I haven't purchased yet but would like to buy, together with the Viper V2 Pro. For example, can I connect the BlackShark V2 Hyperspeed dongle to the Viper V2 at the same time? (I know that the Viper V3 Pro can be connected.)

I recently purchased the new black shark V3 pro and found that whenever the wireless hyperseed dongle is plugged in it cause really bad and repetitive stuttering once every second. I fear that it might be the high 8k hertz polling rate over whelming my pc as I already own the viper V3 pro that also does 8k polling. Can anyone please suggest a fix or alternative as I really need a wireless headset? 

I turned my keyboard lights off using the keys fn+F10. I want to turn them back on but I’m not sure how to do it.

Does the BlackShark V2 wired  have windows enhancements tab in windows?

Hello, will the Razer Cobra Zenless Zone Zero edition be available for pre-order in Ukraine, or when will it be available for purchase?

Bonsoir, J’ai bien enregistrer mon appareil.. Je reçoit bien un mail de confirmation, comme quoi l‘enregistrement est réussi, mais aucun code d’activation.. Merci d’avance pour vos réponses ! :)

Does anyone know if/when Razer will be releasing the Blackwidow V4 Pro with Yellow Switch in the UK layout? They only have it available in the US layout as of currently. The only UK layout of that keyboard is available with greens.

razer viper v3 pro need a firmware update please do it. I have issues while spraying in valorant it skips bullet or notmoving when control spray ihave other mouse logitech adn death adder it looks fine its not only my problem my friend also had this problem

Got a black widow X some time ago and the spare bar is very intermittent, i often have to press it several times or harder to get it to work - does anyone else have the same issue?

have a question about the Razer Strider chroma. Do you think the intensity of this red light is normal in daylight?Of course, it looks beautiful at night, but in daylight, the red color in particular turns a bit too light and white. If it's normal, there's no problem. Do you think there's a problem?

I used to download pre-made profiles because I didn't know how to make them, but once Razer Synapse updated to version 4, the ones for version 3 no longer worked. So now I'm remaking them myself with help from videos from UnrealHero, which has been helpful. I'm trying to remake a profile that he made called Super Volcano. I've followed his instructions exactly. There's a part where he says to copy the effects to another wave layer. The problem is that every single time that I attempt this, the paste option is greyed out. I don't know what I'm doing wrong and feel stupid. Yes, I'm certain that I've hit "copy." 

My keybinds stop working, Synapse says i have keybinds assigned but when the side buttons are pressed its default settings only work ( i have the number 1 side button assigned to shift, but when i press it it types the number 1) i have uninstalled Synapse, rebooted my PC, i even logged out of Synapse and logged back in to no avail. please help. thank you

I wanted to know whether it is intentional that Pro Click V2 cannot set DPI settings per App Profile? This means that profiles that typical Razer mice have are unavailable for this mouse. If this is intentional, then it seems like a serious design oversight then, because I bet that many gamers have per game DPI settings, and it is impossible to set those up with this mouse.

I bought my Razer viper v3 pro last August but it has had to be rma’d THREE times and I am making another claim because one of the buttons has an issue. Instead of just getting a replacement is it possible for me to just get a refund and move on from this problem riddled mouse? 

Hi Razer team,I wanted to ask about the availability of the Blade 18 (2025) in Australia 🇦🇺.I reached out to support and was told I’m not the only one requesting it here, which is encouraging. There’s definitely a growing interest in high-performance gaming laptops like this locally, and many of us would love to support Razer directly instead of relying on imports (which aren’t ideal for warranty and regional compatibility).Could you please share if there are any plans to officially bring the Blade 18 (2025) to the Australian market? It would mean a lot to the local community here.Thank you 🙏🏽

Hello Razer Support, I own a Razer mouse (Model No: RC30-030501, P/N: RC30-0305010-0000). Unfortunately, I have misplaced the wireless dongle and I am unable to connect my mouse wirelessly. Could you please advise me on how I can obtain a replacement dongle or if there is another way to connect the mouse wirelessly? Thank you very much for your assistance.

I keep having a recurring issue with my Naga v2 Pro where, regardless of it's wired, using the dongle, or using bluetooth, it will start flashing purple and the buttons on the side will just stop responding--or at least, most of them will. I noticed too that it seems like the white light on the bottom under Profile will flash as well. The only thing that fixes it is if I unplug the mouse and plug it back in. Anyone else experience this issue or have any ideas on how to fix it? 

I can't connect my Razer Blackshark v2 pro for XBOX product, code RZ04-04530400-R3M1, to my 7.1 sound system. I can't access the synapse application either.

When I connect my Kishi V3 Pro controller to my phone or tablet, a notification pops up asking me to choose from a list of connections, which includes "MIDI", "charging only", "reverse charging", etc. Does anyone know which one I should use between them? Is there a correct or a suggested one? 

This morning after opening the case, the right earbud did not switch on. Had these since 2021, already had small issues like this but a quick cleaning always resolved the issue. After cleaning it, nothing changed... Performed all troubleshooting, nothing changed... The right earbud seems dead, or at least that the battery died and that now it won't charge. Left one works normally, but since only one of two works, I can't perform a factory reset and can't connect to the Razer app... What should I do? Any tips? Ideas? I think the warranty is 3 years, so I don't have it anymore. 

Hi there. Wonder if there is any update on when there might be a restock of the Gengar headphones :) 

I received a money gift from Like Card, but I received the receipt, but the gift is on hold. Can anyone help me?🥲

I bought a Kraken X Gaming Headset, Surround Sound 7.1 or THX Spatial Audio and I'd like to know if I can't install surround sound 7.1 or THX Spatial Audio on MacOs, I've only seen it for windows. Would it be possible on the macbook air?

I just got the V3 Pro's and so far, one of my only issues with it has been the volume increments using the volume knob on the headset when on PS5. The increments are somewhere around 15-20% each notch on the knob, making it very frustrating to find the right volume without it being too loud or too quiet. I also use them on PC, and it works fine there with the increments being 4% each knob notch. Has anyone else experienced this? Or even owners of the V2 Pro's, has this just been a thing with Razer headsets on PS5?