Audio

Hi, I just got my Blackshark V2 Pro 2023 and although I can manage to connect it with my Android phone via Bluetooth, Razer Audio cannot recognizes it. I have a OnePlus 12 already running latest OS version. Anyone with similar issue who could solve it?

I recently purchased a "Razer Blackshark V2 X" headset from a major authorized retailer in my region (eMAG). The box arrived in what looked like new condition.However, when I tried to register the product on Razer ID to obtain my "7.1 Surround Sound activation code", I received an error message stating: "The product is already registered."I suspect that the retailer might have sold me a returned unit as "new." The previous owner likely registered the Serial Number (S/N), claimed the one-time activation code, and then returned the headset. Now, I am stuck with a "new" headset but without the software feature I paid for. Can someone help me with this problem?I can send valid proof of purchase (invoice) and a photo of the S/N on the headset.

already go through all the fix for Razer Blackshark v2 x sound leaking problem, in discord mic can capture voice from friend, i already try every solution and it didnt work, i even press the mute button on headset and test playing youtube, still the mic able to capture the sound from the youtube, i think i will throw away this headphone and buy other without sound leakage problem. this is my worst experience headset in my life, other cheap headset are doing better than this.already tried: using usb sound card and mic really low and even when im yelling only can heard about 1%, in device manager update drive and choose hd audio  (didnt work).

pls help

I Need a cheap Headsets with mic because my current headphones don’t have a mic so the Audio quality via discord is really Bad

I just bought this Razer barracuda x headset and everytime i try to charge it just flashes red ive tried multiple different charging points even a different charger, even though this one was brand new, please help 😭

I Need a cheap Headsets with mic because my current headphones don’t have a mic so the Audio quality via discord is really Bad

So in 2023 Christmas my parents gifted me razer Blackshark v2 X and neither of us remember the date they bought it. How can i register a product without a date?

Hallo zusammen, Mein Razer Black Shark V3 Pro gibt über den Game Kanal keinen Ton mehr aus sobald ichin Discord einem Kanal beitrete.Ich hatte bereits 2 x Kontakt mit einem Support Mitarbeiter und jeder davon hat mir jeweils eineNeuinstallation von Synapse empfohlen - nicht sehr hilfreich.Die Troubleshootings sind derart oberflächlich, dass ich beim lesen Puls bekomme.Kennt jemand das Problem und hat eine Lösung?  

jak napiawić suchawki  jak resetowałem komputer i nie mam już kody

Hi, i just got the kraken v4x and every time i install thx spatial or 7.1 surround sound, they dont launch. i’ve reinstall everything multiple times and its still doenst work. can anyone help me?

Does anybody know the size or make of the screws in the older Kraken Pro v2s? Purchased one back during covid to replace a headset that wasn’t working, but then wound up shelving the v2 because the original Kraken Pro (v1) started working again, so I kept the v2 on a shelf to keep as a backup.Old one finally died for good, so I dug out the backup which since it was purchased in 2020 obviously is no longer covered by warranty, but it’s been sitting in a box the whole time so it’s 100% functional. But it turned out to be missing all four screws on the right ear speaker.As a temporary measure, I’ve unscrewed two of the four on the left ear speaker and moved them so the right side can be used without falling off, but I’m hoping I can find appropriately sized screws to have both headset speakers properly mounted securely without having to resort to using glues.

Recently, I just got a brand new black shark V3 X. Sounds, builds,… are all good except for the mic. Some of my friends told me that I got a McDonald ahh headset, it sounds like I’m talking through a fan. How to fix it ?

Il mio razer mini non va più da quando ho il computer nuovo ho provato di tutto anche con i driver ed a reinstallare Windows e non funziona quindi vorrei un rimborso così da poter comparare il modello successivo cioè il v3 questo ordine lo feci su Amazon il 7 settembre se non mi sbaglio

Hi guys I had face an issue with Blackshark v2 pro, where as whenever I use the dongle, the audio will start crackling and randomly drops and rises like the sound fades out and then suddenly becomes loud again. This issue happen obvious especially while gaming. However, there is no such issue when I connected with the Bluetooth. And for some reason when I’m connecting with dongle, it shows that the headset is recognized as “speaker” but not “headphone”, but the Bluetooths is recognized as “headphone” instead. Did anyone know how to solves this problem?

I recently got a Kraken V4 X headset as part of a new PC setup upgrade. It was working fine for a few days. I unplugged the headset earlier today and used it with my PS5, where it worked fine as well. However, after unplugging from the PS5 and trying to connect back to the PC, the headset started showing an error on screen saying "USB device not recognized." It does the same thing on my fiance's computer. Am I just cooked and need to bite the bullet on another new headset? I've already tried just about everything else I've found online for troubleshooting at this point. Thanks.

I purchased razer kraken x lite recently everything works on my mobile and on my laptop (it has mic and audio port separate) but when I try to use it on my gaming pc mic doesn't work it has trrs port I tried everything updated driver, cleaned port checked if it was working. Everything was working correct. I went online and foud this trrs to mic and audio splitter. Will it fix my issue? Here's the link-https://www.amazon.in/Sounce-Headphones-Splitter-Female-U-Shape/dp/B08VDTR7CN/ref=mp_s_a_1_8?crid=27NDRSRY1EGJV&dib=eyJ2IjoiMSJ9.ActA_s_SWoZIKHblw5NUddmLRS9DNBqzA6bcfgbdxWZNoiGSHfXtRh2a4_6zoixniBok52HDrG7lZh6EI5LO9Nfy05eTAKmzvRBKpwNj1sIx0i09OZKSrL-3VVFHq991KedW08nwb6kuVle-gntoPUcRF0dY7xZ4A6t1Xcvl7yGR4nqgwWExaWIl7KXSNQjiZGSVvFE50PuclvxD3cZDbA.uTmJEJpMbQQi_Gn02NLQb-t1nBdlNXK7TDkteF5x-v0&dib_tag=se&keywords=ugreen+audio+and+mic+splitter&nsdOptOutParam=true&qid=1762338536&s=electronics&sprefix=ugreen+audio+and+mic+splitt%2Celectronics%2C290&sr=1-8

Hello, I recently purchased the **Razer BlackShark V2 Pro (2023) PlayStation Edition** with the specific model number **RZ04-04530500-R3G1**. I primarily intend to use this headset on my **PC for competitive gaming (Rust/COD)**. Could you please confirm the following: 1. Is this specific "PlayStation Edition" model (RZ04-04530500-R3G1) **fully compatible with Razer Synapse 3** software on PC? 2. Can I **fully utilize the THX Spatial Audio** feature on my PC using this headset's USB HyperSpeed dongle? Thank you for your clarification.

Merhaba! 21  ekimde 2025'te satın aldığım Razer Blackshark V2 X'imin zaten kayıtlı olduğunu belirten bir sorunla karşılaşıyorum. Bu sorunu çözmeme yardımcı olabilir misiniz? 

hi. i buy new headset, kraken v3. but there is no any activation code in box. i activated thx in synapse app but i am not sure is it activated or not. can anyone help me?

Tried to update my Razer Barracuda X (2022) RZ04-04430, since I'm having issues while playing that causes the headphones to cut out and temporarily switch to my speakers. It last like 5 seconds but happens a lot in one day and gets annoying while playing. Wanted to update them to see if that would fix the issue but with the latest update (August 26, 2025), but every time I try update it, it says failed. I have the USBC Dongle connected by the wire since my PC does not have a port.  I tried restarting my computer - nothing. Disabled memory integrity and restarted - nothing. I tried running the file as administrator - nothing.  Connected the headphones also - nothing.Was able to use the latest pairing file and that did nothing.

I Purchased a Razer Kraken X Lite headset a couple months ago and in he beggining it worked fine, but in the past month the microphone stopped working.It simply doesnt appear when I connect the audio Jack, the microphone works fine on Console when i use only the One 3.5 jackBut when i Use both of the jacks on my PC the microphone doesnt work 

I purchased a pair of Razer BlackShark V3s, and I can't configure them in the Razer Synapse app because it doesn't detect them. I've checked, and the official website says it's not compatible with the V3 series, but in videos online, people use Synapse to configure their headsets. Is there a solution, or another program where I can configure my headset? Thanks.

I’m using the Razer Kraken V3 Pro and Synapse 4 seems to be connected with my headset, however it says it is powered off. I press and hold the power button until the green light appears and flashes. This green light I’m assuming means that the headset is powered on. However Synapse still says the device is powered off, and I cannot hear audio. I’ve been stuck on this issue for weeks. (Also the dongle is plugged in securely) I’ve updated the firmware, the pairing system, the drivers, I’ve uninstalled and reinstalled Synapse.I’ve made sure all audio is on and the device is set to default.  I would find it really helpful if I could see that green light turn to a red light which I assume means it is powered off.Except despite holding the power button for much longer than necessary, I can’t seem to power off my headset. Yet at the same time, Synapse 4 thinks it is already powered off and can never seem to register it being on. I’m open to any ideas, please let me know any suggestions or sol

Hi there,I am overall satisfied with the product but however I noticed that my Barracuda X has broken plastic parts. Just to note that I care about my stuff and I still have old gadgets that look almost in mint condition, so not sure what happened here as i was really handling them with care. My warranty ran out like 4 months ago and I do not seek the replacement, rather advice to help me resolve my issue.  Here are the pictures of broken plastic parts, first is the left earpiece, the second is the right earpiecesince those are still working and all i see is that plastic will continue to break, I just want to know is there a way to buy this part, i will change it myself rather than to throw completely working headset into trash.Is duct-tape efficient in this case? superglue? what is the best way to resolve this issue (i know that obvious answer would be: just buy a new ones, but that isn’t the answer i am looking for).