Backlight doesn't work Deathstalker Chroma

Discussion in 'Keyboards' started by Spydefire, Mar 1, 2017.

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  1. Hi, I just bought a deathstalker chroma and the Leds doesn't work when i boot my pc . So i have to unplug and plug again the usb to make the leds work correctly. I tried to plug into an another port but it's the same. I have the same issue when i put my pc into sleep mode , when i exit from the sleep mode it's the same, the keyboard works but not the backlight. I have contacted the razer support 2 days ago but i had no returns (Maybe it's because I talked in french and the support is only in english) . I hope that someone could help me :D
  2. ARMOR_152

    ARMOR_152 Well-Known Member

    You installed Synapse right?
  3. Yes I installed it
  4. RaptureHearts

    RaptureHearts Gamer Geek Girl

    Sorry to hear that our support team has not responded to you. If you can PM me your case #, I can get someone on our team to further assist you.
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