Deadzone Issue

Discussion in 'Razer Support' started by todayventureGunmetal302, Dec 8, 2018.

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  1. i took my case off my phone like I always do and my phone started to get phantom touching on the screen. That eventually stopped but now i have a deadzone on the very top of my screen. Others have experienced this problem too but cannot provide solutions. Restarting the phone itself and launcher but neither have worked. I also noticed that the issue springs up around a year after use; thought that was interesting.
  2. Miidaz

    Miidaz New Member

    Had the same problem with my RP1, had to send it in and get a replacement (got the RP2 due to Three not selling RP1 anymore here in Sweden) .
  3. Razer.FatKidWanderer

    Razer.FatKidWanderer Well-Known Member

    Hi, everyone! For us to troubleshoot further, send me a video of the issue that you are experiencing with your Razer Phone. Also, provide us the Serial Number of it. Shoot me a PM and let's continue there. I'll be waiting.

    *Moving thread to Support Forum for visibility.
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