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Having Razer Core Issues

Discussion in 'Systems' started by isolheim, Jan 23, 2017.

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  1. I recently purchased the Razer Blade Stealth and the Razer Core. My laptop has been running great and I bought an AMD RX480 graphics card to work with my core. At first everything seem to be fine, but whenever I run a game I can only play for a small time before the laptop crashes. I get the "blue screen of death" accompanied with either "memory management" or "thread stuck in device driver". When I reboot I'm also informed that "Default Radeon WattMan settings have been restored due to unexpected system failure". I've uninstalled and reinstalled my drivers, run memory diagnostics, but just cannot seem to solve this issue. I'm unsure if this is a graphics card issue or something wrong with the core itself. Any help?
     
    fouldeth likes this.
  2. Razer.WolfPack

    Razer.WolfPack Retired

    Hi @isolheim, could you please reach out to Razer Support about your issue? If you've already done so and would like some additional assistance please, PM your case ID so that I can follow up on your case for you. Please note that Razer Insider is not a Support Forum and that you will best be assisted through our Support Team.
     
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