Insider Achievements Problem

Discussion in 'Razer Gold & Silver' started by Burzik, Jul 8, 2017.

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  1. Burzik

    Burzik Active Member

    Hi all,
    I have small issue with "Razer Hardware" section. I can't claim "Accuracy Up" and "Shine bright like a firefly", but I have this products and Synapse see them. Also there one strange moment that i received "Type Master" and "You're Surround-ed" achievements for my keyboard and headset. Could you describe why I can't receive this two achievement too?

    Attached Files:

  2. Animeify

    Animeify Member

    It doesn't let me claim my blade even though I registered it
  3. .Surf.

    .Surf. Well-Known Member

    Try to relog into insider or try to restart/update your synapse soft it shoud synchronize with it.
  4. Animeify

    Animeify Member

    it actually came up not too long after I posted lol. Maybe yours are just taking a while like mine were
  5. FiszPL

    FiszPL Well-Known Member VANGUARD

    As @BboySurf - relog before claiming rewards. It's a solution for most of rewards problems :)
  6. Burzik

    Burzik Active Member

    I reloged, reinstelled synapse and it doesn't helps :c maybe later it will help, but not now
  7. Burzik

    Burzik Active Member

    I don't know what exactly helps me, but today i received these rewards :3
  8. JnK88

    JnK88 Active Member

    I had the same Problem. You have to make sure thet your Razer Gear shows up under the Products section in the External Accounts Tab on Insider. If it doesn´t, try to disassociate synapse from insider, reinstall synapse and asossciate it again. (At least it worked for my Blade ;) )
    Hope this helps :D
  9. Burzik

    Burzik Active Member

    Maybe it's helped me, because I have done this things, reinstalled synapse and then disassociated account and associate it again. And it works!
  10. NarbiusTheGreat

    NarbiusTheGreat New Member

    not working for me either all my products are on the page but not showing up in rewards. Odd. Might have to wait I guess?
  11. Burzik

    Burzik Active Member

    For me it take one day to get rewards. I believe that you soon received your rewards :3
  12. Joikansai

    Joikansai Well-Known Member VANGUARD

    I never regristered my systems, pheriperals etc on synapse, it just linked automatically and I think I log out and log in once to get it updated. It linked to synapse, Razer account and cortex (I am using same Mail and password on all)
  13. ZerefTBW

    ZerefTBW New Member

    I have Razer Kraken 7.1 Chroma and it's not showing up in the hardware section as available to claim o_O
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