Macro mode changes profile

Discussion in 'Razer Support' started by sharpTANZANITECeleste910, Dec 3, 2018.

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  1. Hello,
    I have recently purchased my first ever razer product, the razer Ornata Chroma keyboard. I am however, very inexperienced with razer synapse 3.0.

    Whenever I activate the macro mode, it changes my profile to a green reactive mode, and when I switch macro mode off, the profile changes back to my desired one.

    With a new update, however, the macro mode profile seems to be unreversable, as even when I exit macro mode, there is still no change in profile. The only way to change back to my profile is to unplug and replug in the keyboard.

    I have already tried manually changing the profile, going from static, to wave, but it refuses to change from this green reactive until the keyboard is taken out and plugged in again.

    Any fixes?
     
  2. Razer.RedPanda

    Razer.RedPanda Guardian of the Forest Staff Member

    Hi there. Try running a repair or reinstall of Synapse and see if there are any changes. Let me know.
     
  3. Thank you for the advice. I successfully reinstalled synapse 3.0 and now it does not have the same problem. Than you again
     
  4. Razer.RedPanda

    Razer.RedPanda Guardian of the Forest Staff Member

    That's great! Just let me know if you need more help.
     
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