Orbweaver Not Connecting.

Discussion in 'Keyboards' started by spirirfire, Aug 12, 2018.

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  1. spirirfire

    spirirfire New Member

    Just picked up an Orbweaver, Naga Mouse and Ornata Keyboard. The mouse and Keyboard connect to the Synapse but the Orbweaver won't. I'm using the Synapse that they recommend using. The 3 I believe. I've tried unplugging everything and doing at a time and nothing works. Any suggestions?

    Brockes and pancholr like this.
  2. Predator5

    Predator5 Well-Known Member

    Orbweaver (I hope you got the latest V2 version) is supposed to be used with Synapse 2, which means you'll have to run both software simultaneously. Razer is working on porting older devices to Synapse 3, but we don't know how long will that take.
  3. spirirfire

    spirirfire New Member

    I bought whatever the latest Orbweaver is Synapse 3 is what I downloaded. That's what was in the directions. So maybe should just download the Synapse V2.
  4. RocketSkates93

    RocketSkates93 Well-Known Member

    There's an Orbweaver V2? I've been hoping that a new version comes out.
  5. Predator5

    Predator5 Well-Known Member

    Correction, it's called Orbweaver Chroma and it's been out for 3 years. Razer's naming system is a bit confusing at times.
  6. Razer.Caziel

    Razer.Caziel I am the Lightbringer Staff Member

    Yoh! Orbweaver is only supported on Synapse 2.0 which why Synapse 3.0 won't properly detect the device. As @Predator5 suggested, you'll have to run both versions simultaneously.
    freakydoctor likes this.
  7. ChiefNieth

    ChiefNieth Active Member

    The Orbweaver only supports Synapse 2.
    @Predator5 is thinking of the Tartarus V2, which is not mechanical but does work with Synapse 3.
  8. jdpg265

    jdpg265 New Member

    Welcome to the Dumpster Fire world of Razer Synapse software. For now you will need to run BOTH Synapse 2 and Synapse BETA 3. I have little hope Razer will port their old products to Synapse BETA 3. To that end I am hoping for an Orbweaver V2 so I can get down to only running one product, dumpster fire and all..
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