Orbweaver Not Connecting.

Discussion in 'Keyboards' started by spirirfire, Aug 12, 2018 at 4:51 PM.

  1. spirirfire

    spirirfire New Member

    Just picked up an Orbweaver, Naga Mouse and Ornata Keyboard. The mouse and Keyboard connect to the Synapse but the Orbweaver won't. I'm using the Synapse that they recommend using. The 3 I believe. I've tried unplugging everything and doing at a time and nothing works. Any suggestions?

    Brockes and pancholr like this.
  2. Predator5

    Predator5 Well-Known Member

    Orbweaver (I hope you got the latest V2 version) is supposed to be used with Synapse 2, which means you'll have to run both software simultaneously. Razer is working on porting older devices to Synapse 3, but we don't know how long will that take.
  3. spirirfire

    spirirfire New Member

    I bought whatever the latest Orbweaver is Synapse 3 is what I downloaded. That's what was in the directions. So maybe should just download the Synapse V2.
  4. RocketSkates93

    RocketSkates93 Active Member

    There's an Orbweaver V2? I've been hoping that a new version comes out.
  5. Predator5

    Predator5 Well-Known Member

    Correction, it's called Orbweaver Chroma and it's been out for 3 years. Razer's naming system is a bit confusing at times.
  6. Razer.Caziel

    Razer.Caziel I am the Lightbringer Staff Member

    Yoh! Orbweaver is only supported on Synapse 2.0 which why Synapse 3.0 won't properly detect the device. As @Predator5 suggested, you'll have to run both versions simultaneously.
  7. ChiefNieth

    ChiefNieth Active Member

    The Orbweaver only supports Synapse 2.
    @Predator5 is thinking of the Tartarus V2, which is not mechanical but does work with Synapse 3.
Sign In with Razer ID >

Don't have a Razer ID yet?
Get Razer ID >