Razer Mamba - Button Keybinding not working in World of Warcraft

So I have a new Razer Mamba and I want to bind the top two buttons to 'M' and 'B' for easy access to my map and bags. When I use Synapse to bind the keyboard keys it shows up and if I test it in a word doc it works. As soon as I boot up WoW the buttons revert to default (in and out of game) even though Synapse still shows the keyboard bindings I wanted (M and B)

So I go into game expecting my map and bag to open but it is reverted to using those keys to raise and lower sensitivity.

Any guesses guys?

 

Sorry to hear about the problems with your Mamba, I would suggest contacting our support team to see if they can further assist or troubleshoot your problems. You can create a case with our support team by going to http://rzr.to/help. Thank you.

Best Regards,
Razer Customer Support

 

Hi there @Razer|Reima I did a bit more research and it looks like this issue may be related to connecting my peripherals to the Core (the four usb 3.0 on the back) When I connect directly to the laptop, it doesn't have this issue. Is there a bandwidth issue with the Core and connecting peripherals?

 

Hey @AmazingSpanoMan, not that I know of. That seems like an odd issue. I recommend contacting us via the site so that we can look into this and assist you further.

Stay Frosty,
Razer Customer Support

 

I heard that you have to bind the mouse button in game to map and bag. I don't play the game myself but I do that in all my games and it works that way!

 

I had a similar problem but instead of reverting to the sensitivity changes it instead simply didn't work, however I plugged it into a USB 2.0 slot instead of a USB 3.0 and it seemed to work. However I later switched it back to a USB 3.0 and it worked so it may have just been a connection issue? For some reason the Mamba seems to be quite stiff when being inserted into some USB inputs.

TLDR: just try another USB port and make sure it's plugged in well.