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Synapse 3 detect

Discussion in 'Razer Synapse 3 Beta' started by geoAuroMetalSaurus615, Aug 26, 2018.

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  1. Hi,

    after an update today my Tartarus v2 is no longer recognized by synapse. Tried to reinstall several times. No effect. Tried different USB-Ports. No effect. Tried to install Synapse 3 ...
    Please help.26/08/2018
     
  2. After the update synapse 3 is no longer recognizing Tartus V2, already tried to reinstall synapse 3, restart the notebook, change usb input but even so it is not recognized or detected by the program ...
     
  3. razer.winteryang

    razer.winteryang Ice Bear Staff Member

    Hi there! Can you send me the Synapse logs via PM? I'd like to check on this and send it to our Software Team for further review.
     
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