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Synapse wont allow me to change the DPI of my mouse

Discussion in 'Razer Support' started by booumie, Mar 18, 2018.

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  1. booumie

    booumie New Member

    Hello fellas. I have a razer Deathadder elite. Been working fine since i bought it in august. As of yesterday, iam unable to change the DPI with the synapse program. It dosent matter how far i slide the DPI bar, the sensitivity wont change... and its bugging me alot, since i play alot of fps games and iam used to having the same settings as ive always had.

    When closing the synapse program, iam able to change the DPI with the small buttons on my mouse (even though ive got no clue how high the DPI turns into)

    But i cant use the buttons when synapse is running. Neither the colors can be changed any more. Its just stuck on changing between different colors.

    Any fixes or solutions for this? ive even gone so far as to re-install windows 10 and wiped all drivers. Still same problem.

    Does anyone have a solution?
    Kinda wanna play my fps games in peace, and be able to change my DPI as i like....
  2. Chromakid1989

    Chromakid1989 Active Member

    sometimes it happens when synapse is loading and syncing at the same time or it is frozen i simply restart my laptop or reinstall synapse
  3. FiszPL

    FiszPL Well-Known Member

    You haven't mentioned what version of synapse do you use. From about month (or slightly more) DeathAdder Elite is supported by new Synapse 3 - which IMO is great.
    Razer.Caziel likes this.
  4. AnotherUsername

    AnotherUsername New Member

    On my deathadder the two top smaller buttons change the dpi. I would check and make sure one is for lowering and one is for raising the sensitivity, but im assuming you already have it linked to atleast two buttons and sometimes for me it does not show the sensitivity bar on screen when synapse is open. Also check the configure sensitivity stage and make sure the levels are normal or atleast different and not all the same. Razer.PNG another razer capture.PNG sensitivity levels.PNG
  5. 6977794802

    6977794802 New Member

    maybe is not compatible with the synapse 3
  6. FiszPL

    FiszPL Well-Known Member

    It IS compatible with Synapse 3. I'm using it on my DA Elite and it's working flawlessly.
  7. FirePenguin

    FirePenguin Well-Known Member

    Just to confirm what @FiszPL said: the DeathAdder Elite is supported by Synapse 3.

    You can check the list here.

    *Moving to support section.
    Last edited: Apr 5, 2018
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