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The Razer Blade Pro | Perfection Certified

Discussion in 'Systems' started by technokat, Mar 28, 2017.

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  1. Rumak

    Rumak New Member

    Stock voltages.
  2. tostendorf

    tostendorf Active Member

    This makes me feel very uncomfortable sending my Razer Blade Pro to their customer service.. I have issues with a "loose" touch doing left clicks, when I place my laptop on the table(?!) and a HDD like noise (especially on start- and wake-up)...
    This is really depressing.. especially when you take the price into consideration!!
    msintle and MistakeNot like this.
  3. JamesH

    JamesH New Member

    Hello Razer Blade Pro Owners,

    Some users have reported instabilities with their 2017 Blade Pro's display after a recent updated driver release from NVIDIA, which may install automatically during initial setup of the laptop. We have heard you and are working around the clock with NVIDIA to get this resolved in the next driver update which should be released soon.

    You can continue using NVIDIA G-SYNC without issues by rolling back to the driver that shipped with your system (version 376.39), available here. Alternatively, if you prefer using the latest NVIDIA driver you can disable G-SYNC to avoid any instability until the new driver is released.

    Should you need further assistance, please reach out to our customer support team at the following link www.rzr.to/help

    Team Razer
  4. Thanks! Just want to say you guys are awesome and thanks for everything, I've had my 2017 razer blade pro for a couple weeks now and absolutely love it. If I do experience a gsync issue I'll refer to the driver you mention.
    PT.Singer and Razer | Infinity like this.
  5. PT.Singer

    PT.Singer Jedi Master VANGUARD

    Just a thought - download the driver now, but don't install until/unless you have an issue. That way, you don't have to go searching through this thread to find what you need. 2 cents.
  6. That driver definitely fixes my G-Sync issues. Only downside I have seen so far is Mass Effect:A gets upset for not using the recommended minimum driver version.
    msintle likes this.
  7. Darkhan1970

    Darkhan1970 New Member

    How long does it take for Razer to fix synapse so the fan actually increases when selected instead of staying in Auto no matter what option you choose?
    Also why buy a gsync 5k system when you have to use an old driver?? Razer, get your sh*t together!
    msintle and vistar like this.
  8. msintle

    msintle New Member

    Hear hear!

    This is the most ridiculous piece of software I have ever used.

    Support refused all my requests to escalate my bug reports with Synapse to tier 2.

    Support has been the most obstinate of any one I have dealt with.

    Razer, quit hobbling your hardware with buggy software, please.
    Masteron likes this.
  9. tostendorf

    tostendorf Active Member

    Beside the gSync issue. Is there already a way do increase the performance of the GTX 1080? Mine is still stuck at around 18.8k graphic points at firestrike. Any comparable GTX 1080 does 22-23k..
    I mean we are not talking about 5%.. this is about 20% of difference - every good performing GTX 1070 is almost as fast as the GTX 1080 in the RBP... "Desktop class 1080 GPU".. Sure Razer..
    msintle likes this.
  10. msintle

    msintle New Member

  11. tostendorf

    tostendorf Active Member

    Yeah. But still 20% under normal GTX 1080 performance!
    vistar and msintle like this.
  12. msintle

    msintle New Member

  13. tostendorf

    tostendorf Active Member

    I only did the firestrike test (as it is the most common) and I have the same results as everybody else (18-19k)

    Asus G701VIK-BA049T
    NVIDIA GeForce GTX 1080 (Laptop)
    23091 Points ∼100% 0%

    Acer Predator 17 X GX-792-76DL
    NVIDIA GeForce GTX 1080 (Laptop)
    22566 Points ∼98% -2%

    Schenker XMG U727 2017
    NVIDIA GeForce GTX 1080 (Laptop)
    21534 Points ∼93% -7%

    Just some results for comparison of other GTX 1080 Laptops. You see the difference?
    msintle likes this.
  14. msintle

    msintle New Member

    I hate to say it, but my company has invested 18k in Razer Blade Pro 17" during the last six months, and time and again, it is looking like nothing other than a big mistake.

    The first Razer Blade Pro 2016 was defective out of the box, with a bad GPU that would cause random shutdowns in games as old as 2007.

    Support was horrid.

    The second Razer Blade Pro 2016 could not even be opened up, a few of the screws were simply too tight on. We upgrade the SSD's to allow 4 TB/6 TB capacity, so we simply had to open it up. Due to one stubborn screw, we ended up prying open the case, and deforming the aluminum permanently.

    The touchpad is a huge gimmick and is causing issues on the third system - Razer Blade Pro 2017 - for which, Razer still does not list the proper RAID drivers on the download page.

    Support remains horrid and has been absolutely unhelpful in my requests to escalate bugs to second tier.

    This company really needs to start listening to customer feedback.
    Masteron likes this.
  15. tostendorf

    tostendorf Active Member

    This is what you end up if your spend 40% of your budget in engineering, 50% in marketing and sales and only 10% in customer support and aftersales.. (I made this numbers up, but this how it feels like).
    Masteron likes this.
  16. msintle

    msintle New Member

    I had serious issues with software like Cortex eating up the CPU (up to 10% - meaning almost one full core of usage), etc. - which is ridiculous considering that its meant to optimize, not downgrade, performance. The only software optimizer I have seen that actually works is DiskZIP.

    However, how were you able to get the overclocking to work without Synapse?

    I've seen that even Synapse drains the CPU about 2% on average (again, ridiculous when you consider my company has tens of build software installed on this machine, and not even all of them combined cause the CPU to use so much as above 2% *all together*), so I'd love to be able to get rid of it as well, if the O/C works.
  17. tostendorf

    tostendorf Active Member

    This may work for the CPU but not the GPU which is a much bigger issue!!
  18. msintle

    msintle New Member

    It seems the Asus is with an overclocked GPU, do you know what the baseline performance of the GPU is, and how much below it we're sinking with Razer?
  19. tostendorf

    tostendorf Active Member

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