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Transfering Files To Razer Phone

Discussion in 'Mobile' started by BigFootFeetfuturegeo808, Nov 25, 2017.

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  1. SexGhost

    SexGhost New Member

    I have some android platform tool installed that typically pops up a file transfer window when phone is connected through USB.

    To get that window to work I have to change the USB mode to another and then back to media again on the phone with cable still connected. I'm formatted as external.
  2. NK.33

    NK.33 Active Member

    well thats great but if you read previous posts, we have no issue with those formatted as external, the problem is seeing the storage on the pc if formatted as internal.
  3. EvoKanjoRacer

    EvoKanjoRacer New Member

    Spoke to Razer they asked me to try connecting to PC using their charging cable given.. i haven't done that because my PC does not have typrC usb. may I know how you connect phone to us? I used a 3rd party cable typeC male to typeA male as my PC doesnt have a typeC female usb, all I see is a portable mobile logo with nothing in it..
  4. Kungpaoshizi

    Kungpaoshizi Active Member

    Sorry all, forgot one step.
    So, for sake of being thorough:

    1. Plug phone into pc, preferably through usb3 port or higher. Usb 3.1/c, best transfer speeds.
    2. Verify you see "Phone" by your C: drive
    3. Pull down notifications slider on the phone screen, look for the USB setting, change from 'charging' to 'transfer files'
    4. Open My Computer and Phone:, and then you should see the SD card

    If you don't see the SD card, try viewing it on the PC by taking it out, use a USB adapter, otherwise on the PC you can do your health checks, view with diskmgmt.msc, etc.
    When you plug it into the phone format as internal to expand storage from the phone, or external to not allow apps to install to it.

    If you still don't see the SD card, try a different one. If you see it on the PC but not the phone, what does it look like in diskmgmt.msc?
    And yes, the market has become saturated by fake SD cards. The majority are smaller sizes than they say, others just don't work. So don't try to save a few bucks when you buy them, that cheaper one isn't real. You cannot get a 128GB SD card for 15$, you shouldn't be buying them from eBay, and the generic white and blue packages are bogus.
    cjwong likes this.
  5. EvoKanjoRacer

    EvoKanjoRacer New Member

    I don't have a usb3 port though. Will try that tml thanks mate. Nights!
  6. Kungpaoshizi

    Kungpaoshizi Active Member

    Any USB should work, just USB 2.0 will be slooooow
  7. EvoKanjoRacer

    EvoKanjoRacer New Member

    Thanks mate. Got it by pulling down notifications changing from charging to transfer files.. haha cheers!
    Destrok likes this.
  8. Kungpaoshizi

    Kungpaoshizi Active Member

    Good stuff!! :)

    I was a little annoyed seeing they changed default to 'charging' vs 'file transfer' but at the same time, that's a bonus in features for security.
  9. ZiCott

    ZiCott Member

    Thanks again, formatted as internal, and your tip was spot on...=), Transferring 5GB of music, taking about an hour...=(
  10. NK.33

    NK.33 Active Member

    I have formatted my sd card as internal and the plugged my phone into my stealth using the usb c cable that came with my phone and all i see in the 64gb phone memory.

    the sd card is not appearing at all

    i have dragged the screen down and selected file transfer - all this does is enable file transfer to and from the internal memory.

    can anyone please help as my worry is that when i start taking photos and videos and saving them to sd card, i wont be able to copy them anywhere after.

    the situation is friggin ridiculous.
  11. This is literally my first Android phone so apologies for any stupidity lol.

    I've had to grab a USB 2.0 from someone else as there isn't a computer here that is compatible with the 3.0 that came with the phone.

    When I connect the phone to the computer it charges but nothing comes up on the notification list comes up when I swipe down from the top. There's nothing on the computer either, the phone just charges and there dosen't seem to be any option available to do anything else
  12. ZiCott

    ZiCott Member

    That cable might be a CHARGE ONLY cable...
  13. Yep that was it, I went out and got one on the high street and it works perfectly lol. Thanks
  14. hitPhloxbox486

    hitPhloxbox486 New Member

    I was having this issue until I switched on Developer Option and did the following;
    Developer Options > Select USB Configuration > toggle Between Midi and MTP (Media Transfer Protocol) while still being connected using a Standard USB to USB C cable (provided with my Lumia 950).

    Not sure why this should work as logic dictates that it should have worked in the first place, but it did for me allowing me to see the SD Card and copy music files to it.

    SD Card : SanDisk 128gb
    Last edited: Jan 17, 2018
  15. ZiCott

    ZiCott Member

    I found not all Type-C cables are the same, 1 of mine wont charge the device, but data transfer is OK....go figure
  16. Dankner

    Dankner New Member

    For data transfer program , you need to install a USB drive on your computer , which can be used to load your mobile device. then you can transfer your data to computer /other device from Android .
    Last edited: Jan 30, 2018
  17. Harkosh

    Harkosh New Member

    Solved this issue.

    TLDR: Use a different cable, and not an adapter for you stock phone charger cable.

    I was running into the same problems using a Samsung micro SD card - it just was not registering/appearing for file storage & transfer e.g. Netflix, Spotify, copying files etc.

    I tried using an USB C to USB A adapter for the lead which came with the Razer phone, but no luck.

    I then bought this: https://www.amazon.co.uk/gp/product/B01GN0M6NE/ref=oh_aui_detailpage_o00_s00?ie=UTF8&psc=1

    Magic - I can now see my SD card when using this cable to connect the phone to my Razer 2016 laptop. I also formatted the card to be 'External' and all is now good.

    Hope that helps others.
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