Mice and Surfaces

I am resurrecting my Tartarus device. Been unused since my ESO days. Sadly, cannot find my driver/software for this. Does anyone either have, or know where to access this, please? Thank you

I am experiencing an issue with my Razer DeathAdder V3 Pro mouse when attempting to update the firmware using the Razer Synapse software.Issue: The firmware update reaches 99% and then stops, but when I keep pressing the left, right, and scroll buttons, the update continues until it reaches 100%. However, once it reaches 100%, it restarts and loops back to the beginning. If I release the buttons after starting the update, the process stops at 99% and doesn't complete. The "Update Successful" message does not appear, and the mouse's light never turns on. I have repeated this process multiple times without success, and the same issue occurs each time. I have already tried the following steps: Tested different USB ports and cables Performed a hardware reset and firmware recovery process multiple times Attempted the update in Safe Mode, but the issue persists The mouse's light never turns on after the update process completes (or fails). Thank you for your assistance.

Help please. i have right now Pro click v2 vertical edition. and i have mouse dock pro.  hyperpolling dongleno one can connect by hyperspeed with this mouse. 

I’ve had the mouse for almost a year now, and I have been experiencing this problem where whenever I lift the mouse of the pad it immediately disconnects.I have tried to use the support in the discord (Saiso) and didn’t manage to solve it, What I did notice is that this issue only appears to be on my pc, I have checked if it could be related to power management settings in the usb root hub but it doesn’t seem to be the problem.I have the latest firmware and the latest synapse version, I do not use a usb hub (connected to the usb 3.0 in my motherboard).

Today the Viper V2 Pro USB dongle stopped working, is not detected at all, I trying on 2 different PC, I saw that many people had the same problem.What I have to do? I bought this mouse from eBay on 30 June 2023

it disconnects and reconnects when i move it fast like a flick after letting it afk 

Hello All,Just bought the Naga left-handed specifically for COD6 on PS5, but unfortunately even after mapping the buttons on Synapse 3, and afterwards configuring on CO6 mouse settings with the same mapped keys, when in the game they are not working / being recognized.Any workaround or another to do this, or is just not compatible with PS6 / COD6 game?Thanks.

My basilisk isn’t charging via cable or dock. I have updated all firmware tried different ports and a different cable. Nothing works. It appears as though it is charging, but it will never go up in percentage. 

So i have a raaazer deathadder v3 pro my scroll wheel is like not working it sometimes goes up sometimes not but it used to work fine.                               btw i dont knoww if its still warrentied

!--startfragment>Hello everyone,I’m reaching out because I’m experiencing an issue with my Razer Basilisk V3 Pro mouse. Maybe someone here has encountered something similar?When using it wirelessly, I notice several problems: it stutters, the scroll wheel doesn’t work properly, the left button responds intermittently, and the vertical and horizontal movements stop and resume randomly.However, as soon as I connect it via cable, it returns to being an excellent mouse—smooth and fully responsive. I’ve already updated both the mouse firmware and the dock, but the issue persists.If anyone has any suggestions or has faced a similar issue, I’d love to hear your advice!Thanks in advance for your help!!--endfragment>

Razer Basilisk Ultimate Disconnects When Plugged InHello,I'm having an issue with my Razer Basilisk Ultimate mouse. When I connect it to my PC with a cable, it immediately disconnects and I can't use it, especially when the battery is low or empty.I've tried using different USB ports and cables, but the problem still occurs. This makes the mouse unusable while charging.Could you please help me resolve this issue?Thank you,

I own a Deathadder V2 and while i was simply using my pc and not doing anything special the mouse lights switched off and the mouse stopped working. I tried to reboot my pc, plug the mouse in another usb port and even on another pc but nothing worked and the mouse won't work again. It also doesn't appear neither in the device manager nor in razer synapse, anything I can do?

What drive should i use for Razer DeathAdder Chroma – Multi-color Ergonomic Gaming Mouse - AP Packaging. (RZ01-01210)?

Never mind. I’d delete this post if I could find an option for that. 

Hello, I would like to buy a razer pro click, but it is already old and not even in stock + it doesn't even have USB C. Do you know if razer is planning a successor to this super mouse? :)

bought the mouse in 2023, just decided to do this, this pops up

So I have a Razer DeathAdder V3 HyperSpeed and a Razer BlackWidow V4 Mini HyperSpeed that I’d like to use with the same dongle. When I pair the BlackWidow to the HyperSpeed dongle of the DeathAdder, the RGB defaults to spectrum cycling and cannot be controlled from Synapse. When the pairing situation is reversed, the mouse disconnects randomly. How to replicate the lack of RGB control:Connect the DeathAdder V3 HyperSpeed mouse dongle to the computer Open Synapse and run the Pairing Utility to pair the keyboard Once paired, Synapse will not be able to control the RGB on the BlackWidow V4 keyboardHow to replicate the random mouse disconnections:Connect the BlackWidow V4 Mini HyperSpeed keyboard dongle to the computer Open Synapse and run the Pairing Utility to pair the mouse Once paired, the mouse will experience random disconnections I tried pairing the  BlackWidow V4 keyboard to the dongle of the Orochi v2 mouse that lives in my laptop bag and it works perfectly.However, pairing the Or

This crossed my mind when I bought a new mouse. Grip tapes are quite good but there is something missing. It would be much better if there was a glass skate in the box. Some people may not like stock skates. It would be good if there were new mice, maybe they would want to change it.

Background: I used the Naga Epic for a super long time before it gave out. I’ve had a Trinity for ~3 years, but I’ve started to have issues with thumb plate buttons, so I’m considering a backup. My desk has metal support bands so wireless has issues.I’m wondering if Razer still makes or intends to make wired 12 thumb button mice. The Naga X is listed in the Naga family, but there’s no actual page for it, so I assume it’s just for reference.Honestly the fixed plate of the HyperSpeed would be perfect, but it’s wireless only.The V2 Pro looks like it’s meant to be wireless. There’s the usb slot on the front but I’m not entirely clear if that’s actually meant to be used for connection or if it’s for wired charging. The 3 mods of connectivity thing way towards the bottom says “can be connected via USB Type C for continued use while charging.” I guess all of this is a blend of question and request for a new round of wired Naga.

My mouse grip tape has worn out, and now I can’t find where to buy a new one. Any ideas where I could get it?

i have an razer hyperspeed v3 i bought it about 6-7 months ago but the problem is it stopped working the battary is  brand new  its not detected by software even when i try to update the firmware the usb ports working fine also its not blinking green thats all

Is there any chance for Razer to release a Cyberpunk 2077 model like they did for the Viper Ultimate for their best mouse, the Viper V3 Pro at all or anytime soon? 

hello Razer support. Ive recently encountered a issue regarding the choosing of griptape for my mouse. My little brother ruined the left mouse button griptape for my razer viper v3 pro and i was wondering 1.  which griptape should i buy for the mouse? Ive noticed you have a few different options.2. Is it possible to buy js one piece of griptape for the one button that im missing? or do i need to buy a whole “bundle” at a time?

Hello, two weeks ago I bought a Razer Naga V2 Pro mouse with different side panels.while playing on a 12-button panel, it disconnects as if one button 1 or 2 or 3 looks differentand I'm looking for an answer on the internet and I can't find itmy question is is my mouse damaged