Mice and Surfaces

Hi, yesterday I turned on my PC and it stopped for a couple of minutes on mobo logo - it showed me that something is not right. When Windows started up (Win 10 Pro) I heared sound of connecting and disconneting usb device. After quick search it appeared to be usb cable to docking station to my Razer Mamba 2012 mouse. I chcecked pluging to any other USB port (2.0, 3.0, 3.1 - 6 ports) - it was the same at every port. So I checked my other PC-just the same. I removed dock from manager devices, no difference. Any suggestions?

Need Help!My razer orochi v2's bluetooth and 2.4 dongal not working. Earlier a couple of months ago it was working fine and I enjoyed playing games with it. But now even bluetooth is not getting connected and Dongal seems not getting connected with mice.My laptop is able to detect the dongal but somehow the dongal to mice signals are not working.For bluetooth its getting discovered but while connecting it fails.

Anytime my Naga v2 Pro starts to misbehave, like the dreaded Windows chime when the mouse decides to lose the Mouse4/5 assigned buttons, generally daily—why is the best solution completely exiting Synapse and making sure it stays off, lest it comes back on and screws everything up? Is there a 3rd party app that is actually written by competent people for the mouse? I found OpenRGB to replace both Razer’s and Asus’ incompetence with controlling RGB, but I feel like I have to deal with it to handle a lot of the mouse stuff. Or is there just better brand that can make a decent mouse and actual useful supporting software? Thanks!  

I'm curious about the release dates of the Razer DeathAdder V4 Pro mouse. For a long time, mice have been released with the same sensor features. I had high hopes for the Razer Viper V3 Pro, but it didn't deliver the innovation I expected in terms of the sensor. Therefore, I've decided to wait for the Razer DeathAdder V4 Pro, but I want to purchase it as soon as possible. Could you provide information on the release dates? If you could specify a time frame, such as a three-month period in the winter, I could plan accordingly. Also, will there be significant changes in the sensor features of the Razer DeathAdder V4 Pro? Forget about increasing DPI; it's meaningless—no one uses 30,000 DPI. For us professional gamers, 800 DPI is sufficient. You're just making unnecessary show-offs; what's important to us is sensor accuracy and low latency. We need compatibility, like having 8000 Hz work at full performance on Windows. 

Razer Basilisk V3 is ~ 2 years old One night after pushing the scroll-wheel toggle button, the mouse continuously connects/disconnects - unusable.Re-installing synapse worked but the problem repeated several times after toggling the scroll-mode again.Mouse is functioning after 4th or 5th Synapse reinstall, but obviously I would not like this loop to be the new normal.

I am having an issue where i put the MMO panel on the mouse and now my layout is going something like this:9=368-251470In synapse it says it should be going:369=258-1470 I dont know why all of a sudden the top two rows are all mixed up but no matter what i do i cant seem to get it back to how its supposed to be. Can anyone help?

I have a death adder elite mouse. I want to use it with some OSX games on my new macbook pro. Possible?

Hello, im looking to buy A new mouse deathadder v3 and cant understand when 8khz polling rate will work, do i need to buy hyperpolling dongle or i just can insert charger and use it like that to get 8khz? With other of Razer mouse has 8khz?

I am looking for my first wireless mouse.  I like the feel of the deathadder v3 pro, but when I go to buy one, I see most stores with a $149 version and a $159 version.  Can anyone help me with a side by side so that I can see what the different is? Thanks.

I lost my death adder v3 pro, but i have the wireless 8000 hz receiver. is it okay just to but a death adder v4 pro with 1000hz or I have to buy the one is 8000hz and come with the receiver?

Hi! i just sent in my viper ultimate to RMA and have gone through the whole cable cutting process and more, I’m now waiting for a replacement but don’t get any answers on my one question both from the support agents or the RMA team. I asked if I would get a Viper ultimate like the one I had as a replacement or any other mouse, I also asked if I could choose colors or not and also if the replacement product would be the same amount of money as I paid for my viper ultimate + charging stand. Around 170$ or if I would just get something random. I didn’t get an answer on any of these questions… has anyone else had these questions unanswered or have got a replacement for their viper ultimate?? Please share!

Need a driver for Deathadder Essential I can load in MANAUALLY . Synap will not work  and the other installer keeps asking me to turn off Synap despite it being uninstalled . Just want a simple  no run around mouse driver . NOTHING else  .  Why it has to be so convoluted is beyond me .

i lost my usbc for my naga v2 hyperspeed . could I get a replacement

Edit: Ok, i found the issue, its a dead blue LED

I bought an orochi v2 mouse, everything worked perfectly after 6-7 months, the battery that was there at first discharged, I put a new Alkaline energizer, the problem was not solved, at first it shows 100 percent, then it suddenly discharges, at most it worked for half a day in any mode, then I ordered Lithium, I thought the problem was this but everything still shows 92 percent, then suddenly 23 and quickly discharges every second, it happened that on the contrary, it added percent, it all happened when the mouse discharged

Recently bought razer cobra pro.fully charged to 100%,  used it for about 10 hours in bluetooth mode. And the battery went down to only about 15%my setting was brightness 70, turned off smart dimming, turned off sleep mode etcIts saying to last 170hours in bluetooth mode.is my product normal? i want to know under what setting it can last 170 hours in bluetooth mode.    

When i unpacked my new Naga i found a Battery in the Box, but when i looked at it there is no “Rechargeable” written on it. So now im not sure if it is a rechargeable Battery? If it is a rechargeable One - How do i charge it? There is no Cable in the Box and i couldnt find a Place to plug a Charging Cable in. Thx in Advance

Hi I'd like to know about Viper V3 hyperspeed mouse before buying it. Could you help me? Is it possible to connect it to 2 or 3  d'ongles (2.4), not simultaneously, in order to use it with 2 or 3 computers, with are in different rooms ? I precise I only want to connect to one computer each time, by moving the mouse in another room if I work with another computer witch has his own dongle.Thank you!!

Purchased my RAZER BASILISK V3 PRO last June 2024 and just yesterday the left mouse click button is not working all button functions seems to work. Tried fixing it with PC restart,  Explorer restart, device manager uninstall and install. Razer synapse uninstall and install and cleaning it with compressed air. Also tried using it on another device but still no left click.

All mice will have at least three buttons: left, right and middle; beyond that I need two on the left, two on the right and two on the top, for a total of 9. The last mouse to have this was the Lancehead, but that’s discontinued. Why is there not a single currently-manufactured Razer mouse that has this symmetrical 9-button profile?There is no upgrade path for Lachesis → Taipan → Lancehead users. Are there plans to fix this?

My viper mini has been working fine for about 6 months but 1 week ago it suddenly stopped working, it doesn't move the pointer but all the buttons work fine, I tried it on another pc and the sensor didn't work either, someone please help me

while playng a game my mouse cursor just wont move after a few seconds i have tried everything to fix but the problem just wont go away

I have a newly purchased Death Adder V2 Pro.It all works fine when connected via the supplied USB cable.  The Synapse app shows its fully charged.  But when I disconnect the cable, nothing lights up, not even the profile light.  At that point Synapse shows its powered off, but I can’t get it to power on.Yes, I updated the drivers.

Hey all! I bought a Viper Mini around 3 years ago, and it's worked completely fine until now. None of the buttons (except the DPI button, which has an issue of it's own, and clicking the scroll wheel) work.I've tried it on my brother's PC, and it made his mouse not work until he restarted his PC, which makes me believe it's a firmware issue.Clicking the DPI button disconnects the mouse, and reconnects it a couple seconds later (confirmed with usbdeview)I've tried updating the firmware, but it says it's up-to-dateIt still shows up in usbdeview as the Razer Viper Mini.It's not a usb port issue, I've tried plugging it into usb 2 and 3 ports to no avail.I also have a Razer Ornata V2 if that changes anything, it still works fine.The mouse had zero issues until today, and I have no idea how to fix it.

Hi!I had this issue for a while, where my mouse sometimes freezes and keys get stuck randomly. I recently discovered, that when I play fast paced games, where I pick up and slam my mouse regularly while turning (like Overwatch), the profile button on the bottom of the mouse gets pushed, when I place my mouse on the desk, and that causes the issues. It’s pretty annoying, when the mouse freezes for ~2 seconds mid game, and it happens every time a profile switching happens by accident. Sometimes even some keyboard keys get stuck (non Razer keyboard), specifically the D and E keys, or the Ctrl and Alt keys, always in pair. When this happened I had to restart the PC to unstuck the keys, now I know a better workaround, I close the razer app, and switch profile again with the mouse button, and the issue goes away.Is there a way to disable this profile button? It's not great design to place it on the bottom of the mouse. Or will any software updates arrive in the fut