Razer Support

I’m almost 100% positive when I first bought this webcam there was an application on my M1 MacBook Pro that recognized it. Tell me I’m wrong??

I was playing WWE 2K25, and streaming with OBS, but then the Barracuda Pro disconnects and reconnects, causing my audio and the game to blip out. No matter what I do.

My headphones' volume started to decrease after I upgraded from Windows 10 to 11. Previously, the volume level was 20, but now it only works if I turn it up to 80.

It's been over 48 hours and you haven't resolved the issue. I've spent $50.I did not receive the code.I am mad at you because you did not respond and refund my money.

I'm trying to purchase PUBG UC but transaction is pending, money's gone from wallet 

The Bluetooth on my blackwidow V3 Pro just stopped working randomly. I reset the Keyboard, updated the firm, and “removed” the device from my Mac, however now I am not able to discover the keyboard on either a Mac or Windows computer. I tried holding “Fn+1” and “Fn+2” for 5+ seconds but the keyboard is still not showing up on either device.  Any recommendations on troubleshooting the bluetooth issues? 

My Razer Kiyo X camera keeps turning on and off repeatedly, and it makes a sound each time it happens. It doesn’t stay on consistently. I’ve already tried switching USB ports and reinstalling the drivers, but the issue continues. Does anyone know how to fix this?

The problem is as follows. I purchased a RAZER BLACKWIDOW V3 MINI HYPERSPEED, and when connected via a cord, everything works perfectly and without complaint. However, in the case of wireless connection, there are problems with the backlight, namely, the lighting macro may lag or freeze. Also, after the backlight goes into sleep mode, when you return from it, the backlight freezes in a static format. You have to turn the keyboard off and on again to make it work. I reinstalled Synapse 4, but it didn't help. 

Hi Razr Support!I’m reaching out because my Razr Iskur chair has developed an issue, and I wanted to check if it’s possible to purchase replacement parts.Based on the assembly diagram, it looks like the seat base has suffered from broken welds. From what I can tell, the components involved are labeled H and J in the assembly diagram. I’ve had the chair for a few years, and while I know it’s out of warranty, everything else on it is still in great shape! It’s been an excellent chair overall, and I’d really like to keep using it if possible.Thanks in advance for your help!botfk

merhabalar RAZER RZ04-02950100-R381 HDS Kraken X Lite  kulaklığını aldım 7.1 aktivasyon yaparken daha önce kullanılmış hatası alıyorum yeni bi kod alabilir miyim yardımcı olur musunuz  

 Hello, my newly purchased headset appears to be registered on the website. Since it is registered, I cannot get the 7.1 activation code.

I purchased a razergold pin.., it was successful  When I tried reloading the pin in my wallet, I was getting a message that says this card has been used and I didn’t sell this card to anyone 

I recently bought a Razer Kiyo and I want to configure it so whenever I open an app like discord, zoom etc. it turns on and work, but so far it only activates when I'm in Razer Synapse. Is there anything in the settings I need to do to make it happen? Additionally, I need to use an extension for the usb cable does it work with a USB 3.0? I'll mainly be using Discord, Teams and Moodle if that helps answering my question

I can't charge Age of Empires game using Razer Gold card in midasbuy

Hello,I bought a Razer BlackShark V2 X headset.When I try to register it, it says:"This product has already been registered."There was no 7.1 Surround Sound activation code in the box.Can you please help me get the activation code?My serial number is: Removed serial numberThank you.

Attempt to Top-Up with Razer Gold Failed. "There was an unexpected error. Please reload the page and try again"i already send a ticket but no reply so far

Hey guys I just bought my razor death adder today and I'm a bit confused as it says that there is two years of warranty and that I have to activate it. I have registered my product on razerid but I’m unsure if my warranty is active.How do I know whether my warranty is active or do I still need to activate it.

I lost my back up codes and can no longer  access my 2 authenticator app

Unexpected error on purchasing I keep running into the unexpected error when trying to send verification codes to my number please resolve this issue

My Razer Basilisk V3 X Hyperspeed battery life is draining very fast. I mostly use the mouse on BT with a usage averaging to 2-3 hours daily on non gaming tasks. It has been 3 weeks since I got a new battery and the battery is at 20% with the above mentioned usage. I had updated the firmware as well. This is no where close to the 535 hours of battery life on BT as promised on Razer website for this model. Am I missing something? 

Okay, so with my Razer Blackshark V2 X, I wanted to activate my 7.1 surround sound. But I didn’t get an activation code. I registered my headset, and I said it would send a copy of the code to my email. The email is typed correctly, I checked all the spam and trash folders, but nothing is there. I'm getting other emails, but not the one with the activation code. Please help me. I have also used the self activation code thingy but that didn’t work either

so recently my laptop has been bombarded a lot of bsods which seems unnatrual, such as  "PAGE_FAULT_IN_NONPAGED_AREA” stop codesAccording to google it says that it has something to do with memory stuff in the laptop the laptop i use is a rz09-0510 razer blade 16 2024, and uses rtx 4070 and has dgpu enabled and im unsure why its happening, its on windows 11 version 24h2even wth dgpu disabled it somehow still crashes (the reason why i use dgpu is because this laptop prevents me from using gsync on    ive rolled back to 566.36 to hopefully fix the issue, but the bsod returned afterwards     ive also used dism thingy from the command terminal but it also doesnt help     my driver was scanned (i didnt upgrade it or anything), but didnt have any issue     weirdly chkdsk (without /scan) found some issues, but when scanning it, it finds nothing     ever since it started happening, browsers like firefox and chrome had t

I just bought a Kaira Hyperseed headset and everything works, but it is stopping Live streaming from working on Xbox. Can anyone help please?

Hello, my Blackwidow Chroma V2 appears as "Razer Bootloader" in the Device Manager. It is not working. Please don't ask generic questions as "Have you tried connecting it to another USB-Port on another PC?" I've done all of those things already. The corresponding Firmware Updater, which is available on mysupport.razer.com "Firmware Updater v1.01.00 r2" November 27, 2018 puts me into an infinite loop. It is clear that I need another, working, Firmware Updater for my respective model (RZ03-02032). I would appreciate your help on this matter, Thank you very much. :smile_:

Hello! I own a Razer Hanbo Chroma 360mm AIO. The issue is that I do not have an AMD Mounting Bracket for it. Is there any way to get ahold of one? If so, how?