Razer Support

Hello, my razer ornata chroma’s keyboard ESC button stopped working a while ago (around 2 months). Have tried everything from razer forums, reddits etc. Uninstalling the razer program didn’t help or updating. when i tried to hard reset the keyboard then the ESC button worked for 5 clicks then stopped again. 

Hi,I’m just wondering is there a way to buy a replacement dongle for my razer naga V1 (RZ01-0342) since the ones on the site only seem to be compatible with the V2.Thanks!

Super high discharge from razer blade 16 while litterally not doing anyting.. dGpu is not on optimus is enabled I can get 17w discharge for a few seconds then it shoots back up 50 then 900w I have tried everything to fix this i need help. 

I am reaching out regarding my Razer Blade 18 (2024), which recently sustained water damage and other issues caused by misuse from children. I am experienced in laptop repair and am interested in sourcing parts to restore the device. Specifically, I need the motherboard, cooling system, and fans, as all other components of the laptop are in excellent condition.Unfortunately, my warranty has expired, and I would like to avoid the significant expense of purchasing a new laptop. I believe repairing this unit would be a worthwhile effort.Thank you to ever helps or has any further knowledge.messed up on that last part lol 

please help me with Looking for firmware update for Blackwidow Chroma RZ03-0122.. it’s in bootloder model, so it’s it’s necessary the firmware to get the keyboard back to track!! I beg you to help me with this.. I have this keyboard for more than a decade and really like it. Can you please help me with the firmware?

https://streamable.com/sr2zd6Happens in virtually every game. No overheating.

 Razer Huntsman Mini 60% - Not Turning OnI’m having an issue with my Razer Huntsman Mini 60% keyboard – it won’t turn on. I’ve already tried using a different USB cable, but the problem persists. The keyboard still doesn’t power up, and I’m not sure what else to try. Has anyone else experienced this? Any help or solutions would be greatly app

Hello I've seen your post regarding the activation code I'm also having the same issue where as the product is already in used. I will send you the details.SERIAL ID: HN2121D13406453PRODUCT NUMBER: RZ04-03240100-R3M1DATE OF PURCHASE: 2024-12-5

Hey, i put serialnumber correctly like 769x and still says ::Unrecognized Serial NumberPlease double-check similar characters such as:"I" and "1""O" and "0"

razer blackshark v2 sahibiyim ve mikrofon sesini tam kapasitede kullanamıyorum ses o kadar da iyi gitmiyor ve bunun kulaklıktan kaynaklı olduğunu düşünmüyorum. ses sürücüsü veya herhangi bir şey var mı? indirebileceğim veya uygulayabileceğim bir metod istiyorum I have a razer blackshark v2 and I can't use the microphone volume at full capacity. The sound is not going that well and I don't think it's because of the headphones. Is there a sound driver or something? I want a method that I can download or apply

This issue happens randomly when I’m in Discord, when I unmute, my friends say that the they are hearing very loud buzzing sound and can’t hear me, then I have to unplug the headset and plug in again, as I tested it might be some software problem, because I tested the microphone audio through the Razer Synapse 4 with no enhancements and the audio is normal, but when I test passing through Razer enhancements the loud noise appears. Tried uninstalling synapse 4 but didn’t work, hope someone know the fix or i’ll wait for razer to patch it

i tried to use my Serial number and it said already used something like that please help me

basically what the title says

just wanted to know if this got fixed or is there something i can do about it.i got my headphones about 5 years ago and had no problem whit it but i got a new PC and i got the THX spatial audio and know I'm starting to get this problem.    

I can't pay for rocket league credits with razer gold, because when I enter the payment type and select “razer gold wallet” and put my email and password, when I click on login it keeps loading and never stops loading.

I recently purchased the Razer BlackShark V2 X - Wired Gaming Headset - FRML. I completed all the steps for activation, but the activation code sent to my e-mail address is incorrect. What can I do to get a new and valid code if possible?

Hello :) I bought a Razer Cobra like 3-4 months ago, in the beginning it worked perfect.. best mouse-upgrade I had in long time. Until it started to get “blackouts” every couple of minutes. I cant find the reason why, I use same mouse-pad as I did to begin with. I tryed re-installing my drivers aswell and update everything related to it. nothing works, the “blackouts” are still there. What I mean by “blackout” is, I can use the mouse as usual, but all of a sudden the curser doesnt reacts to my movement. Please help me, cause I like the mouse!

Need Help With Change Number Account and update profile 

Hello Support i need help cant register razer blackshark v2x it said already registred although i buyit new

basically, my keyboard (when im game) was very late and sometimes just got stuck and i couldnt do anything no matter what i pressed. im pretty sure this is jot any problem with my pc being too low or anythinf be ause ive got quite a machine. i tried telling chatgpt about it and it told me to do a reset on my keyboard by holding esc + caps + spacebar whem plugging it back in and holding it for 5 seconds. what happened is the reactive mode suddenly activated and now theres no impit being detected from my keyboard. after a few seconds of being in the dark because the reactive mode is on and im not pressing anything it just goes back to wave mode and when i press a key it goes back to reactive again. tried restarting my pc, reinstalling synapse, updating drivers. everything. whats the wierdest part is that its fully detectsd by windows and synapse but its just jot detecting any inpitby the way keyboard is the razer ornaga V2 and i dont know if its exactly bevause of the escape + c

I wanted to import my chroma studio profiles from synapse v3 to v4 and realised that some devices were missing. For Example, my nommo chroma will show up with one side in one profile but will show up with both sides in another. However, my huntsman elite will not show up at all.

Razer Basilisk V3 X HyperSpeed | RZ01-0487 disconnecting after few seconds of pluging into the computer. The problem started after i changed DPI for the mice in the Razer Synapse. Now after pluging into the computer, I see the device for about 2 seconds and it disconnectes. Not possible to even change the DPI to previous ones, because i can’t go into settings of the mice… (2 seconds of visible mouse, when press into settings it just cancels)

I’m having a hard time figuring out how to get my Razer Blade Pro 17” (2019) to wake from sleep using a Lemorele USB 3.0 Switch with a keyboard/mouse attached to switch. I looked in the power settings and didn’t see any options that would apply, looked in the bios and didn’t see any wake from USB option, and couldn’t find the USB switch in the Device Manager. I’m wondering if there is some other razer specific setting or program that would keep me from waking the PC?

As per topic, I recevied the email for the THX Spatial activation code as I register my new headset. But apparently  the activation code has been used by other people.

activation code not come with box and also i cant register my headset