Razer Support

razer barracuda x kulkalık aldım aktivasyon kodu çıkmadı kutunun içinden yardım edermisiniz

is there some place to buy this dongle? cause i already went at razer store orlando, and they dont have it as well, if you guys know some place to buy, please let me know :_(

can you help me on my account , ive  lost my old phone , now my razer account is asking for otp and code which i dont have anymore.. thanks

Good morning, I'd like to know if this issue is covered by the warranty on my Razer Strider Chroma mouse pad. The mouse pad has a cut LED strip, causing the light to break in one spot. I've attached photos for your reference. 

I downloaded the latest firmware hoping that it would solve my issue of not being able to use the headset on xbox gamechat, but instead of fixing the problem it seems to have disabled my mic on xbox entirely. The mic works fine on my laptop through discord but just doesn’t work at all anymore on my xbox except in the “razer audio setup for xbox” app. Can anybody help me fix this.

My Kraken won’t connect to my pc. The headset turns on and says pairing but no matter what I try, my pc wont recognise it. It’s receiving my other Bluetooth devices just fine but not my headset for some reason. I've tried updating drivers, reinstalling the razer software, and even factory reset the headset, but nothings working.

I just upgraded to razer synapse 4. and sadly I should have kept synapse 3. The key rebind function don’t seem to work on my Razer Blackwidow. I used to bind m1 to alt+0 and m2 to alt+9. Now it doesn’t work. It seems to be widespread. Is there anything planned to fix this ? And if not, can you just give us back Synapse 3 ?

Hallo All, Could you please help if there is any cross-comaptible chart/sheet for the devices ? Earpads are not available for "Kraken Pro V2" (I tried lunzo and never arrived -not that it took 90 days waiting). I am just hoping that any other Razer headphones' pads can still fit - this is a good device I would not trash it just because there is no replacement pads available. model is rz04-0205 Thank you in advance

Hey everyone — I’m trying to fine-tune my Razer peripherals (mouse, keyboard, headset) for the smoothest, low-latency competitive gaming experience on PC. What settings, polling rates, or Synapse tweaks are you all using to minimize input lag and improve responsiveness? Any Razer-specific tips would be awesome!

HiMy beloved razer controller won't connect to usb hub. I have reset and updated the controller and usb hub. It still won't connect to usb hub. Can anyone help meRazer Wolverine V2 Pro - White - Wireless Controller

Hello, as in the title, mouse and dongle do not pair. I can see the mouse ‘searching’ to pair (glowing white LED on the mouse), but never seems to pair with the dongle (connected to the laptop and ‘seen’ by windows). Used the utility programs to update both mouse and dongle (updated now to latest as of today) and also tried the pairing utility program - this recognized both the dongle and mouse, and even said ‘pairing successful’, but mouse remains unpaired with dongle (reconnected the dongle and restarted the mouse a couple of times). Might be important to note: the mouse is bought used via amazon. The mouse worked ok for a couple of days, after which it only worked wired. Noticed the dongle is no longer recognized by windows. After googling about this issue, it does seem like it is widespread with the model of mouse. Someone proposed, and many confirmed, baking the dongle PCB - after doing this the dongle is again recognized by windows. Th

I have Deathadder V2 since 2020 which was well working until I download Synapse 4. It has upgraded its firmware and corrupted it, now the mice is not working anymore, and only detected as “CRP DISABLD” in peripherics manager.This software has ruined my mice, and support is not even concerned, telling me that the mice is outside of warranty. Seriously, I had no choice to install Synapse 4 as Synapse 3 was not support anymore, and after that, I had no choice to update my mice firmware as it was done automatically. Tell me how it is even possible Razer responsibility is not engaged there ? Is someone has a solution to solve this as Razer support seems completly lost, spamming me with the same answer again and again.

Which encoder  on the mouse razer basilisk x v3 hyperspeed, how much mm?

Razor Axon installer wont open on windows 11 upon downloading please help me thank you

Can anyone advice whether the razor raiju tournament edition controller works on android devices and if so why doesn't it do anything in any of my games(I already connected with the app and everything but when I enter a game none of the controlls work) works perfectly on my console tho but want to use it on the phone aswell(any feedback is greatly appreciated) 

My Razer blackshark v2 x headphones came without their activation code for 7.1 sound, and I didn´t my serial number of my headphones

Problem:The laptop heats up at the slightest load and does not cool down, the fans are turned to maximum. Using a thermal imager, it was revealed that the evaporation chamber on the radiator is faulty, because heat accumulates in the processor area and is not distributed anywhere, the heat does not leave the laptop. Question:Where to buy to do?Part Number (radiator) - MB1 14051603221121 03C6VM10

Does the razer hyperspeed wireless dongle support 8k without syanpse on? Like does it have onboard memory for it?

My controller won't come back on after using it in wired mode. I've tried resetting and flipping the switches and nothing works....any ideas to what's going on?Also does Razer repair controllers ?

Hello, I have a 2021 Razer Blade 15 Advanced. I’ve been having this issue for a while - I’ll be using the laptop and after some time the touchpad and internet have issues. The internet will completely drop and show not connected to internet; the touchpad becomes unresponsive unless I try moving it for 10-15 seconds.I’ve replaced the battery after finding something that said the battery could be expanding under load and placing pressure on the wifi card and the touchpad. I’ve also updated BIOS to the latest i could from Razer and uninstalled/reinstalled drivers for the trackpad and wifi card.Additionally, I keep getting errors when attempting to update the laptop to windows 11. The error codes have been different though the most recent was PNP_WATCHDOG. Wondering if this is related? 

Is there any ways to fix my viper v3 pro form not charging. It’s brand new but didn’t charge after unboxing It. I have tried all the suggested options but none of them worked. 

Sayın Razer Destek Ekibi,Razer Synapse bulut hesabımla ilgili bir sorun yaşıyorum. Bulutta kaydedilen önceki ayarlar ve yapılandırmalar nedeniyle, yerel olarak çözemediğim sürekli sorunlarla karşılaşıyorum.Aşağıdaki hesapla ilişkili Razer Synapse bulut profilimin tamamen sıfırlanmasını talep ediyorum:Razer ID: KedKedSenpaiGerekirse ek doğrulama bilgileri sağlayabilirim.Benim tarafımdan atılması gereken adımlar varsa lütfen bana bildirin.Yardımınız için şimdiden teşekkür ederim.

My battery is currently swelling for the past year. I’m looking for a battery replacement for the laptop (Razer Blade 14 2021). May I know where i can purchase one? Thanks.

Dear Sir/Madam, I recently purchased a Razer Gold PIN but when I tried to redeem it, I received the following error message: "The PIN has already been redeemed." Here are the details of my purchase: PIN Code: (Removed)Purchase Platform: MMGDate of purchase: February 13th 26Could you please very the status of this code and confirm when and where it was redeemed? If it has already been used, I would appreciate any guidance on how to resolve this issue. Thank you for your assistance. Best regards, (Removed name)(Removed email)

My razer chair is broken but out of warranty