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Razer Support

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  • 38,926 Threads
  • 56,476 Replies

38926 Threads

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Fabian122003
posted in Razer Support

Razer Nira Ultimate

By chance does anyone know how to connect mic to warzone ? I’ve been trying but can’t seem to figure how to turn mic on

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Razer.Zionzedd
1 year ago
O
oOXVenomXOo
posted in Razer Support

Razer Synapse interface not opening

I reinstalled Synapse 3 due to Nari mic issues but now when I try to open Synapse, nothing happens. I can't even uninstall it because it just infinitely loads and never opens so I am stuck with a broken synapse on my pc. Has anyone else had this issue and been able to fix it? Razer Synapse 3 is also not appearing in my system tray but the processes are running on task manager.

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O
1 year ago
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Mojaviy08
posted in Razer Support

Keyboards wont work at the same time

So I have a huntsman and a tartarus v2, when I try to play a game only one of them will work, from what i can tell the one that works is which ever one is used first, the same thing will happen with my naga trinity mouse (less worried about ). Ive tried updating synapses also tried closing it and nothing has helped. They are plugged into PCI usb 3.0 instead of being plugged directly into the io of the motherboard. Also just found out as I was typing this the tartarus is not working right now either. Thanks in advance Javi

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K
2 years ago
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brandonxmendez3000
posted in Razer Support

Razer kraken are trash

I got some headphones and the cable start peeling eventual broke,how the warranty dont cover for this ?

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B
2 years ago
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legomen89
posted in Razer Support

Razer Naga

I have wired Naga and for whatever reason ever while using it, it will change what the buttons do. When it happens left click opens thing in new page, the scroll wheel zooms in and out. This also happens with my keyboard. It acts like it is in Gaming mode but it is not. To fix I have to unplug them and plug them back in. This has got to stop it happens to often.

1
Razer.Zionzedd
1 year ago
bizNadeshikoPinkCORAL117
bizNadeshikoPinkCORAL117Insider Mini
posted in Razer Support

RAZER ID (constant request for login data)

The windows app is now constantly asking for login! after entering the whole thing repeats itself and i can't access the apps. I'm already considering throwing down the software and changing the hardware!

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bizNadeshikoPinkCORAL117
2 years ago
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PiggyPinkGARNEThead136
posted in Razer Support

Crotex gamesde oyun oynuyorum silver vermiyor

merhaba cortex gamesde oyun oynayarak silver renkli çocukta mafia patron oyununu indirdim anca oyun oynuyorum villa flnda yükseltiyorum ama cortex gamesde baktığımda tamamlanmadı gözüküyor nedeni nedir?

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Razer.Zionzedd
2 years ago
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boardquickBronze124
posted in Razer Support

Key lighting up but not working

I recently spilled coffee over my razer blackwidow and i did the reccomended tips: i unplugged it immediately and opened it up to dry the inside then i let it dry for about 40 hours. Well i just tried the keyboard and everything works expect the n key but it does light up it just doesnt take any input Would this be Fixible because i do not have warranty on it anymore.

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2 years ago
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nnaku1209
posted in Razer Support

How long will it take?

I just bought two pins of league of legends one of 80 and another of 10 the one of 10 arrived instantly the one of 80 has not arrived yet, how long will it take the one of 80?

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N
2 years ago
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darcadia
posted in Razer Support

Razer Blade 17 modem issue

I just added an SSD to the open slot on my razer blaze 17 2022 model. There were two wires around the slot that I accidentally pulled out and now the modem wont work, so I'm assuming those wires have something to do with the modems operation. Does anyone have a photo of where to connect the wires, or where they need to go? Thank you

1
Razer.Speedcr0ss
2 years ago
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autonetworkMayaBlue480
posted in Razer Support

Razer thresher ps4 headset headphone bearing

I went out for a day and my roommate damaged the earphone and two small pieces of metal came out anybody know what order they go back in? (It's a half washer peice and a little block with an offshoot)

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A
2 years ago
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frontYellowRose740
posted in Razer Support

Razer Deathadder changing DPI when going in game

Hello guys i barely use Razer Synapse but i wanted to try out some stuff and installed it yesterday. Now, whenever i go into a league of legends game my mouse DPI goes up, when i close the game it goes back down. Ive read throughout google that it is a problem with a Razer Synapse file. So i uninstalled Razer Synapse and everything with it completely, but its still there. Never had such a problem before, using the Deathadder family for over 10 years now.. Hope someone can help me fix this, its rly annoying long term Thank you Razer Community!

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Razer.Zionzedd
1 year ago
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JASPERrushWenge813
posted in Razer Support

Ripsaw hd

I've purchased a Ripsaw HD to capture my game play for streaming. I've installed it from an Xbox series X to a laptop and a Sony Bravia TV. I have used Streamlabs obs and OBS Studio but none of these have shown a menu page from the Xbox. I then tried a hdmi splitter but this has no effect. I swapped the cables around but still no image from Xbox on.

1
Razer.Zionzedd
1 year ago
X
xMuhammedV
posted in Razer Support

7.1 Surround Sound

my 7.1 Surround Sound activation code is damaged by accident when I want to scrape the code that on the paper, after that i cant see the code to type it on app

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Razer.Speedcr0ss
2 years ago
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Mr.Hosein
posted in Razer Support

Activation code

Hi recently i got a kraken v3 hypersense as you guys said on support pages i had to register the device to recieve the actiavtion code for 7.1 sorround sound. i did register the device but i didnt recieve any code i have checked my spam folder too. can u guys please help with this situation? ty.

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Razer.Speedcr0ss
2 years ago
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cofy.
posted in Razer Support

7.1 activation code

Hi, I recently bought a Kraken X headset, and when I went to install the 7.1 software, I scratched the code because it was to hard to reveal, can you help with this by any chance?

5
Razer.Speedcr0ss
2 years ago
A
arknote
posted in Razer Support

WD Blue SATA SSD with B + M Slot not getting detected by addition open slot of Blade 17 (2022)

Hi All, I recently bought a Blade 17 (2022) and so far I am in love with this machine. Now, I wanted to increase the storage and was looking to add an additional SSD in the open slot. Now, the specs mention that both PCIe and SATA SSDs are supported but, I added the following SSD to the slot but Windows 11 failed to detect it. I have attached the snapshot of the SSD and it is a B + M Slot SSD. Let me know if there are specific requirements of the slot. Maybe I am lacking proper knowledge of the SSD formats and so am looking for someone to help with it. My SSD is already formatted to NTFS and has data on it from when I used it as an additional SSD on my previous machine.

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Razer.Zionzedd
2 years ago
R
RedCORALauto693
posted in Razer Support

Razer Blade RZ09-0421PEC3

Heyo everyone, I'm a proud user of the Razer Blade 15 but I have a bit of a problem with temperatures on it - Basically when I play League of Legends on high (just high) the laptop itself feels like it could fry an egg.. I tried looking in Razer synapses or cortex to see if I can modify the speed of fans but there's nothing in regards to it, I'm kinda afraid my laptop is like melting.. it's not slowing down, the FPS don't drop.. but I was never used to that kind of heat if I'm to be honest :/

1
Razer.Speedcr0ss
2 years ago
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Kimsnow1608
posted in Razer Support

basilisk hyperspeed dongle

Why is there no straight answer on how to get a replacement dongle.. I mean at this point its silly.. You cant find any info.. Its not in the store... even on the forums every message looks like someone wants them to pm their serial.. What is the problem.. Mine hasnt worked in 6 months and everytime I remember to look for it is a rabbit hole.

1
Razer.Zionzedd
2 years ago
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lukutu
posted in Razer Support

Razer phone screen not working

Recently, I found my razer phone 2, which i had not used for about a month. However, when i tried to enter in my pin, the touch was all messed up. 1s were 4s, 2s would go to the emergency call screen, and 3s were 7s. As my pin contains 1s and 2s, I couldnt unlock my phone. Eventually, I changed the keyboard size so I could enter my pin. Now, i can't click apps without clicking on the wrong one, i cant type without being led to the themes page, and i cant use dictation without typing some jumble of words. Its really annoying. I think the issue is with vibrate on tap, sometimes the phone will buzz and it will work normally for a few seconds(and will vibrate on tap) and then go back to being messed up. I tried turning the vibrate options on and off, and nothings worked. I have already restarted the phone a few times, and its not working at all. Is there anything I can do about it?

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L
2 years ago
D
DoenerBert
posted in Razer Support

Razer Blackshark Greyed out / hangs

Hello Friends, since yesterday my BlackShark V2 Pro ( maybe 3 weeks old ) suddenly had an issue with the right speaker, the left one is like 4 dB louder and when i try to wirelessly use it, synapse will pick it up but the circle just swings around and hangs like in the screenshot. I already have made a clean install with any guide on reddit for synapse, and used it on another pc. 3,5" works fine but this defeats the purpose of a wireless headset... Anyone has any idea?

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B
1 year ago
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SkyBluequickzone666
posted in Razer Support

Activation code not working

I have key ( activation key ) missing number

1
Razer.Zionzedd
1 year ago
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freshMistyMossEMERALD429
posted in Razer Support

mouse 5

Hello, you don’t know how to solve the problem, when you press the mouse 4, mouse 5 , in the browser and in the discord there is an action back

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F
2 years ago
D
Daddfart
posted in Razer Support

Cannot Activate Man O'war green edition 7.1 sound

Hello all, I was gifted a Man O'war headset quite a few years back and have enjoyed it for the most part. Just rebuilt my windows install and went to reinstall it again but found that the Surround Sound app was asking for an activation code. I probably haven't had that code for years. Anyone capable of helping? This seems incredibly predatory for a company to lock a core feature behind proof of purchase. Any help is greatly appreciated. Thank you,

1
Razer.Speedcr0ss
2 years ago
T
Trinfin7
posted in Razer Support

Razor Kishi won’t launch

Just bought a new Razor Kishi for my son plugged it into my IPhone 11 phone and nothing happens. The screen shows that it is connected but it will not launch…what am I doing wrong?

1
Razer.Zionzedd
1 year ago

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