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  • 42,285 Threads
  • 60,648 Replies
42285 Threads
G
GhostPoops
posted in Razer Support
Razer Cortex and Steam stuff

im new to the forum. if i buy a game on razer cortex will it show up on my steam library as bought?

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G
5 years ago
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AFROLEX408
posted in Razer Support
Help

can I customize the extra buttons To specific build piece ?? I’m having a hard time trying to figure it out. For Fortnite

1
Jenjar
Vanguard
5 years ago
fer.geraci
fer.geraci
posted in Razer Support
Lancehead vs Synapse 3 - won't take "Advanced Effects"

Hey all, I have the following set up: Ornata + Firefly (hard) + RB 15 2019 RTX 2060 + Lancehead My problem is that I can only use "Quick Effects" on the Lancehead, which effectively change ALL OTHER DEVICES. Every time I try to apply "Advanced Effects" using Chroma Studio , all other devices work, but the Lancehead goes black (no lights, mouse still works) Any thoughts? The Lancehead is on the latest firmware. I already tried repairing and reinstalling Synapse 3 altogether. I would assume it is supported by Synapse 3, since their own webpage's main picture, is Chroma Studio with a ... wait for it, LANCEHEAD! (https://www.razer.com/synapse-3)

1
fer.geraci
5 years ago
R
Ringoko
posted in Razer Support
Blackwidow Elite + Synapse 3 Issues

Hello everyone, Purchased a Blackwidow Elite 2 days ago, connected it to my laptop and had no issues until today. Whenever I plug in the keyboard now, Synapse detects it, then it disappears from the device list continuously. If I look at device manager, you also see the device going on and off. The only way I can get it to stop cycling like this, is to right click on Razer Central and "Exit Synapse". I've uninstalled Synapse, removed the devices, rebooted, reinstalled everything and the problem persists. Thank you~

1
Razer.Caziel
5 years ago
E
Empuria
posted in Razer Support
Razer Kraken 7.1 Chroma (Older Version) New Ear Cushion

Do anybody know where I can find those for sale? (Not the Razer Kraken 7.1 Chroma V2)

1
Razer.Caziel
5 years ago
P
PaperzMaskInsider
posted in Razer Support
Razer Nari - No sound

Hello, recently I got a Razer Nari headset, I've followed the manual book to set up the headset on windows 10, you can check the picture here. Now the problem is I don't hear anything when its set like this but sound works fine when I set Razer Nari chat as default device but if its set to this option then the EQ doesn't work more as clearly this is not the option for listening music. so whats the solution now?

2
P
5 years ago
J
jamezk
posted in Razer Support
Razer Raiju Tournament Edition left stick drift

Hi, 3 weeks ago, I've got brand new Raiju TU and from few days I have a problem with left stick (it drifts up). I found out it's not new problem with those controllers... Anyway, is there any way to fix it? Device is completely useless now and it's not even funny, that Razer allows this situation. I use controller with PS4, I've upadated it today (06.03.2019).

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J
5 years ago
breakz1980
breakz1980
posted in Razer Support
HI to all: i am new and i have some questions ...

Ciao a tutti. My name is Alessio,i am Italian and i am a new owner of a blade 2015 GTX 2070. i am quite new about "Razer's conception" of driver support and so on so...here are my questions : 1) let's say that a Bios update is available : where should i download it from ?...because on the main page under the voice "support" they say that just the windows update is enough about updating drivers...but what about bios? 2) front led indicator :what i saw until now * - laptop powered off : no light at all - laptop powered on and under charging :no light at all - laptop blank screen (screen saver ),close the lid,sleeping mode: white led blinking - powered on the laptop,wake up from sleeping mode : green led (1 second) i still did not have the chance to see the red one...and do i miss something ? to who knows more than me what i wrote above is the right behavior or...?...(i mean, everything is working right?) then the last and probably the most abnormal question (about windows 10)

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breakz1980
5 years ago
A
Anonymous
posted in Razer Support
Razer Huntsman and unstable behaviour in Synapse 3

Hi everyone We bought the Razer Huntsman a few weeks ago and installed Synapse 3 along with it to activate all the bells and whistles. Sadly the functions are very unstable. Most of the time the keyboard isn't detected by Synapse and doesn't appear - and when it occasionally does and we get to pick a lighting effect, the keyboard either ignores it or it starts up only to freeze after about 2 seconds. Switching USB port will in some cases reactivate the lighting effect and it might stay on for a while, but as soon as we change some setting in Synapse, in which I assume the software needs to communicate with the keyboard, the keyboard freezes. Generally, trying to reset or save a profile to memory always fails and keyboard freezes. We've tried different USB ports but the behaviour stays the same. We've un- and reinstalled Synapse but it didn't help. It stays unstable and sluggish. It was a gift for my son and his dad is looking more and more stupid by the day, so please help us out

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D
5 years ago
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easyGreenSheenlab568
posted in Razer Support
Razor Leviathan Sounbar - Some games no sound via Optical

Hey I’ve been trying to figure something out. Certain games the sound does not work when connected via optical cable but all sound works when connected through auxiliary. Internet and pc sounds as well as some games have optic sound but then some games don’t. Has anyone else had this problem? Is there a fix?

0
E
5 years ago
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Untalamas
posted in Razer Support
Huntsman opto elite coffee spill

Hi guys, I bought a huntsman opto elite keyboard, and guess what, 2 days after that i accidentally spill a cup of coffee beside it and some of it spill onto the wrist wrest and some keys too near. now, the media button to mute/unmute stops working but the scroll wheel to control the sound still works. Secondly, The chroma stops working. The only color i got is just single color (breathing) even if i set it to "wave" settings, it still use "breathing" settings. Everything works except this. Please help.

4
U
5 years ago
S
sepehrtheraiss
posted in Razer Support
Blackwidow elite on mac 10.14 malfunctioning

This is only my 4th day using this keyboard and now when I enter a certain keys like 's' I get random inputs. Has anyone else experienced this ? This is unacceptable from a 200$ keyboard.

3
BlackFireDragon
5 years ago
T
t3train
posted in Razer Support
Razer Phone 2 Chroma LED Bug?

Hi, I just noticed my chroma led on my razer phone 2 sometimes does not do the full cycle, it skips the green and blue colours and straight to purple again. Is this intentional or a bug? It still does the full spectrum cycle sometimes though.

3
R
5 years ago
I
IM35461
posted in Razer Support
Razer Sila - Blue Status LED Flashing 2x, Pause 2x, Pause

Just wanted to check if a device was on my network but the Android App says "Something's wrong, Your Razer Sila is offline". Where my unit is sited, the LED on top is out of site but on inspection it is flashing blue 2x then a pause and the cycle repeats. I can find no reference to this in the manual which just says it will flash under certain conditions. It is however working and one can log into the web interface using a PC with no problems and my box reports Uptime: 17:53:30 up 21 days, 6:04, load average: 0.11, 0.06, 0.05 AP version: RazerSila-2.0.411_api-2.0.384 I thought before I try the obvious of switching it off and back on again I would check if this is something that needs investigating or clarification in the manual / faq web page?

2
I
5 years ago
adelphiaUK
adelphiaUKInsider Mini
posted in Razer Support
Chroma Studio Profile Hotkey Switching

Hi all. I wonder if someone can answer my question please. I have created several profiles which include macros and I was hoping to use a chroma studio profile too, all by pressing a single key on my keyboard (Blackwidow Chroma V2). After setting a key to the profile I want to use, the keys act correctly using the associated macros, but the chroma studio profile stays the same. In Synapse 2 this worked perfectly but in Synapse 3, this doesn't, you have to manually set a chroma studio profile or link it to a program/game which is no good to me as the chroma studio profiles are all for the same game but each profile is for a different class with their own unique chroma studio profile. Can anyone tell me if it's possible to change the chroma studio profile by hotkey and, if so, how? Thanks for any assistance.

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adelphiaUK
5 years ago
R
Raidenz258
posted in Razer Support
Naga Hex v2 calibration resets.

For as long as I can remember my calibration resets when I reboot. In synapse it will still show everything is fine and the only way to fix it is to reset the mouse. So if I want to use my mouse calibrated I have to reset the mouse every time I turn my pc on then re-calibrate it. After some googling i've found a few who have the same issue but no fixes.

3
R
5 years ago
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Dr3adUnicorn
posted in Razer Support
Razer Mamba TE scroll wheel issues

I've had my Razer Mamba TE for a few years now and just recently, it scrolls normally then randomly double scrolls or gets "jittery" when trying to scroll (scrolls down while I scroll up or vice versa). It has gotten bad enough that I end up just clicking on the side bar and dragging through the page because the scroll wheel is effectively useless. I have tried disabling Synapse and tested it on a couple different computers but no improvement. I have also tried shooting a bit of compressed air into the mouse to see if that would do something, again no improvement. It's out of it's warranty so I can't RMA it, so are there any other solutions to fix this? Thanks.

4
R
5 years ago
F
fastMaximumRedinfo922
posted in Razer Support
razer kiyo doesn't work

Hello, I'm having a webcam problem. Suddenly the bottom leds stopped working and then stopped working completely on my PC, but the device manager still sees it as plugged in and functional. And when I plug it into another PC, it works fine. I did not change anything on my PC, nor was there any update. Every help will be appreciated. Thank you But microfon works

10
Razer.Caziel
5 years ago
T
tinyBlueDragon
posted in Razer Support
Virus Threat in Razerblade downloads (?)

Hello, I am trying to download a Thunderbolt driver from the Razerblade site and I keep being blocked by my system's security center. Is there truly a virus in it? I really need the driver update, but I don't know if to ignore this or not, it seems quite serious: SoftwareBundler:Win32/Prepscram Details:This program may install other potentially unwanted software.

3
T
5 years ago
C
cuneyt1984mail
posted in Razer Support
HELP ME! I cannot update the firmware of the Razer Lancehead.

I have a Razer Lancehead wireless Mice.Sometimes it's freezing. Therefore, I need to update the firmware. But I tried to install the firmware again and froze again at 5%. I mean, I can't load it. Please help me.

6
R
5 years ago
R
RoDVoiD
posted in Razer Support
Razer hammerhead pro v2 white noise problem

I just bought the Razer hammerhead pro v2 and a several devices that i tried i heard a lot of white noise. Is this normal? im thinking in give back my headphones

5
R
5 years ago
B
bilalizzat
posted in Razer Support
The reload transaction has failed

Hi I have a problem buying gold through paypal I bought yesterday and did not find any problem But when I try to buy now I'm waiting for this mistake I can not buy Thank you

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B
5 years ago
T
thomasklee
posted in Razer Support
RBS 2019 not registered key presses properly

Any body notice that some of the keyboard keys do not register when depressed from certain spots on the chicklet? i'm have trouble with the "z" and "c" so far... haven't noticed others yet.

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T
5 years ago
R
ReinSpark
posted in Razer Support
Issue connecting Razer Mamba to Synapse 3

Hello all, I'm having this issue with Synapse 3 not recognizing my Razer Mamba (Model number rc30-013601) at all. I've uninstalled and reinstalled Synapse (and all attachments to synapse) with no luck. Any ideas? Thanks!

3
Jenjar
Vanguard
5 years ago
T
talkDeepSpaceSparkle896
posted in Razer Support
Bug Razer Blackwidow Ultimate Chroma

Hi, I'm Brazilian and I'm using google translate to translate to English and there may be some spelling mistakes, but going to the subject, my last blackcore racer keyboard has a problem, some leds do not fit the color I chose, example, I put red on the "2" key and it turns light blue, my cousin was with the same error, but he used an application that the keyboard solved this bug that I quoted and I was normal, I wanted to know what this application he said! (he said he found this app on the Razer website!) :(

1
R
5 years ago

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