Razer Support

I'm deal with constantly crashing.Ever since this issue I have updated everything. From bios drivers windows the works. This has started last month. I even reinstalled Windows 11 from scratch.  Which worked fine and we were back again from crashing ever 20 mins to an hour.  Now the crash goes into crash mode and immediately restarts with sending anything to the windows. I have noticed the it doesn't crash after I disabled the wifi. Tbh not sure how to fix this. 

Ear cushions on Kraken Ultimate got scratched recently :( I've had it since 2022.I found only one on Amazon that specifically says it fits Kraken Ultimate, but are there any other models that would also perfectly fit Kraken Ultimate?What other models can I search up? Trying to find something less than $20 from Amazon 😅

Hi I just wanted to know if the replacement earpads are still being made or if there is other ones that fit on it.

 slt je voudrai savoir si le thunderbolt 3 de mon Razer blade numéro de série (BY2104A99600851) est  compatible avec le Egpu Razer Core X V2  thunderbolt 5?? 

Hey Guys,I need your Help, because I cant find any answers on the internet for this:It happens in every match, cannot say exactly when, because thats one of the random factors, that my gun starts to shoot randomly and unwillingly. Sometimes it happens when im sprinting and put plates on, sometimes when I am aiming on an enemy. i play with mouse and keyboard and with a razer blade 16 4090 and i9 14900.Cortex and synapse are on the latest update.Maybe you got a hint?I didnt change any layout and even shutoff the aim assisst on the controller setting even if I dont have a controller connected to the laptop.Thanks in advance guys!

ok guys first of all tell you guys that i love your periferals , i have been using them for more than ten year , having de headset krakenn ,  the mouse razer naga trinity , wich im thinking to change to the wireless one , and the razer black widow v4. And the thing is is that i also have a mouse pad the Razer Vespula | RZ02-02180 , but in chile dont sell them anymore , and mine its already to worn out , so i would like to know if you guys have any idea or can help me in any way,

Is it possible to upgrade Windows Home to Pro on a new Blade 14 using Microsoft Store (digital license) or do I need to do a manual upgrade using a product key?

Hello,i got the Razer BlackWidow V3 Tenkeyless with the Green Clicky Switches.Would it be Possible to buy the Razer Mechanical Switches - Yellow Linear Switch and replace the Green switches on my keyboard with them or would there be problems?Thank you for your help,best regardsMortooz

My order is stuck on pending, support won't answer and it's not possible to get my money back. What should I do???

*Image has been removed for security purposes.The order stuck on pending after payment done, can someone help me

If the code has already been used, log into 7.1 Surround Sound. I am trying to register my Razer BlackShark V2 X - Esports Gaming Headset for the 7.1 Surround Sound activation code and it tells me it is already registered. I just bought this awhile ago second hand and purchased 2 the same headsets the other one is USB type and the other one is 3.5mm as a gift. Need help on how to have a new activation code. Quick heads up - the 3.5mm is not registered yet as per the previous owner. Previous owner of the headset doesn’t have the activation code either for 3.5mm. He had the activation code on the usb type, I tried it and it wont proceed. it says license code has already been used.Please help!

I need help please I tried everything nothing works 

Hello everyone. the problem with my razer blade 14 2022 has not been solved for 2 years now, I have not been able to fix this blue screen error indefinitely. I tried everything that razer support suggested or advised, even I changed the ddr. but I still couldn't figure out the problem. If anyone knows how to fix this problem, please prove it.

The notebook works flawlessly during regular operation. However, the following issue occurs intermittently:    •    After shutting down completely, the device remains entirely unresponsive upon the next attempt to start—no reaction, no LEDs, no fan activity, no display.    •    Plugging in the power adapter (with or without the battery) does not have any effect; the device cannot be powered on.    •    The only way to revive the notebook is to open it and disconnect the internal battery cable from the motherboard, then reconnect it. After doing this, the notebook starts immediately and functions normally.    •    During normal usage, the battery lasts about 4 hours, is reliably detected, and charges as expected.The problem occurs irregularly and does not depend on how long the device has been powered off. Performing a “power reset” by holding the power button with both the battery and the adapter disconnected does not help either.

Hello everyone. the problem with my razer blade 14 2022 has not been solved for 2 years now, I have not been able to fix this blue screen error indefinitely. I tried everything that razer support suggested or advised, even I changed the ddr. but I still couldn't figure out the problem. If anyone knows how to fix this problem, please prove it.

I bought a razer gold 3 card of $100 x1 on a site OZON.ru.com from a vendor VALVE one of the card pin are not complete the E-code is 13 instead of 14 and i got an error message while redeemimg it now, i was aksed by the vendor to caontact razer support and get a proof of default card from themand still no response yet from razer☹️  

hello

 I can't access my old mobile number. I want to change my mobile number but I can't remember my backup code.

Please. Help me i cannt get OTP first . M login with facebook now i cannt get otp nd cannt  working pin 📌 how can i change pin 

 Yesterday night during a live show I noticed that the trackpad button was stuck, and that it was heavily bent. Now that I’m back home I’ve removed the battery and I must admit that is kind of scary, it seems about to explode! I use this baby professionally and I’d like to get it in working order as soon as possible, any suggestions where to get a new battery? Thanks EDIT: for some reasons I’m not able to attach photos, link to my G Drive HERE

He comprado recientemente unos auriculares Razer Blackshark v2 pro para PC inalámbricos. Los compré en Amazon España. al intentar registrar el producto no reconoce el numero de serie, (S/N: XX )me dice que pruebe con las letras I, O en sustitución de 1, 0. He fotografiado el número tanto de los auriculares como de la caja y he probado a escribirlo de varias maneras, pero no lo acepta, dice que es erróneo y no puedo registrar mis auriculares.

As stated won’t connect with USB cable to PC at all. Will connect to my cell phone with BT but no audio comes from the speaker. Already have tried different USB cables, hard reset (Power & volume buttons pressed at the same time.) & even different outlets. I have seen its a known issue with these sound bars wondering if anyone has had any luck with no audio.

ID bytevillePurpleNavy416Gmail (removed)Birth (removed)Full name (removed)HP (removed)New (removed)C (removed) 

Hello!I’ve been using my Blackshark V2 for about a year now, absolutely loved it… so far. Now for about a week now i’ve been experiencing lots and lots of random bugs that go from mildly annoying to really really bad. Here’s a small list just from the top of my head: Worst one: Sound randomly goes extremely loud to the point of it actually scaring me. This for example happens when i play various games. Browser tabs in the background even lose sound. Fixed as soon as i tab out. If headset disconnects briefly due to losing connection, as soon as it reconnects sound is really dull and quiet until i cycle through all equalizers again. Sometimes random programs like teamspeak pick up my microphone but mic sound isn’t working even though it works in other programs at the same time. Randomly very very dull sound. Loud crackling when i’m a little further away on my mic, annoying everyone i’m talking to. Mic peaks as soon as my voice a little louder, only fixed by aggressive “voice normalizatio

Not only are the products buggy and overpriced, but the software is just as bad and somehow the customer service is even worse.  Commenting on a forum about this seems to be promoting their mods to close the conversation and push it to individual support (which remains unresponsive) so they're literally silencing the discussion about their poor customer service  and tech support. Just keep buying the products and don't worry about it the actually work or not.  Current public opinion of Razer is no secret and yet they have managed to achieve a staggering level of willful ignorance towards the ongoing issues plaguing this once great brand.  After many years as a devoted Razer customer and several devices, I'm moving on and I suggest we all do as well. Razer has fallen far from what gained them the fame they enjoy. They're not earning it anymore.  Anyone still dealing with Razer, I wish you the very best. You'll need it. I'm moving on in search of a reliable product and company.