Razer Support

I have already had this problem, but fixed with help of this post: https://www.reddit.com/r/razer/comments/f2ymy5/psa_razer_blackwidow_chroma_stuck_in_bootloader/ Now, I have lost the firmware link that worked for me and just can’t find it or other that fixes my problem..

Six months ago, I purchased the Razer PWM Controller and ARGB Controller. They used to work just fine until I started to realize that sometimes when I booted my PC, one or many of the fans would spin at different speeds. This was perceptible because I can monitor my GPU's temperature with my water cooler. Usually, the temperature would be higher since the fans weren't working properly. Additionally, I noticed that the RGB lights from the fans weren't lighting up anymore. So, I decided to check Razer's app (Synapse), and I read the following: "DC CONNECTION REQUIRED. Both micro-USB and DC connections are required for the device to function."To try to solve the problem, I decided to unplug all the cables associated with the ARGB from the fan and its respective controllers, and plug them all in again. It would work temporarily, but not for the ARGB, which means I still don't have light on my fans anymore. As I said before, unplugging and plugging just works temporarily, and it's

Hello, I am looking for a replacement dongle for my Razer Barracuda X. Its the earliest model 2021.

On Razer Synapse 4, I can’t change the power settings on my Razer Kraken BT Kitty Edition headphones. They’re stuck on power saving being on and turning off after 15 minutes. Whenever I try to change this setting to anything else, the changes don’t apply and refreshing the app or restarting my computer changes everything right back to the default settings. I’ve already tried reinstalling Razer Synapse 4, updating all drivers, updating windows, repairing system files, and creating a new profile. None of it helped.

I am looking for any sort of help. I am sure this must be a simple oversight on my part & I have simply overcomplicated this to oblivion. Please someone… ANYONE send Help. Here is my issue.I want to know if I can save a USB slot or not. I bought the Razer Kraken V4 Headset which says it has “Hyper Speed 2.4Hz”. I have also have BOTH Razer Naga pro (2 of them 1 as a spare) AND Razer Naga V2 Pro. Both mice also claim to have  “Hyper Speed 2.4Hz”.  I am currently using Razer Synapse 4. When I go to either mouse I have the option to open “Pairing Utility” which allows Hyper Speed Multi-Device Pairing. When I click to discover a device it doesn’t show any available devices. When I go to the either mouse tab (Naga Pro OR Naga V2 Pro) I see the Hyper Speed Multi-Device Pairing option and when I click on it to enter the Multi-Device Pairing Mode the icon to the left of the mouse displays as a keyboard. I want to Pair my Razer Kraken V4 and either my Razer Naga Pro OR Razer Naga V2

Hello i have 1 pair of razer man of war with original dongle but it broke and bass stopped working. I bought second pair of used man o war without dongle, how can i disconnect my original pair with dongle and connect the new one ?

If you’re having issues with your Razer device(s), then the following information just might help out… but I can’t guarantee anything. As of right now, I’m treating this as a one-size-fits-all situation. Your results may vary.I recently purchased & returned my Blackwidow V4 Pro (Yellow Switches) & Naga Pro Wireless Mouse. There doesn’t seem to be a consistent means of operation for this particular keyboard (or the mouse). I would randomly experience disconnects (mind you, on a WIRED keyboard) from the Septic (I mean Synapse) Software. I also experienced the same issue with the Naga Pro Wireless mouse (wired and in wireless mode). I also had the “cyan” light color issue once or twice from the keyboard, along with the Chroma effects not responding.I’m not sure if this will help, but here was my “fix/solution” to this ridiculous fiasco:1. Uninstall the Razer Septic (Synapse) program and anything else associated with it.2. Run some

Hi i have razer deathadder v2 hyperspeed wirles mouse and when i play games my mouse random disconect for 1min or if i watch someting and i didn;t mouve it mouse is disconect and sometimes need 3-5 min to reconect its makeing me so mad how can i fix this i want when i mouve my mouse to work not to whait and shaking it and noting happen i am gona brake it if i can;t fix this

I’ve lost my dongle for my headset on vacation. Now I’m using my headset with a cable and it’s kinda annoying. Is there any possibility that I can buy a replacement dongle. I live in Belgium. Thanks for the help!

I have placed an order on the razer viper v3 pro and i was stuck on a hold tight while we process your transaction screen for hours i decided to just turn off my pc as it was late and i went to check my account and the payment says pending. Any ideas on what i should do?

My wife really wants the Razer Kraken Kitty V2 Bluetooth headphones, but she uses a Mac. Do the headphones work with a Mac via Bluetooth normally? I know Razer Synapse isn’t available for Mac, but as long as the audio works, that’d be enough. Thanks!

Hello, my razer ornata chroma’s keyboard ESC button stopped working a while ago (around 2 months). Have tried everything from razer forums, reddits etc. Uninstalling the razer program didn’t help or updating. when i tried to hard reset the keyboard then the ESC button worked for 5 clicks then stopped again. 

Hi,I’m just wondering is there a way to buy a replacement dongle for my razer naga V1 (RZ01-0342) since the ones on the site only seem to be compatible with the V2.Thanks!

Super high discharge from razer blade 16 while litterally not doing anyting.. dGpu is not on optimus is enabled I can get 17w discharge for a few seconds then it shoots back up 50 then 900w I have tried everything to fix this i need help. 

I am reaching out regarding my Razer Blade 18 (2024), which recently sustained water damage and other issues caused by misuse from children. I am experienced in laptop repair and am interested in sourcing parts to restore the device. Specifically, I need the motherboard, cooling system, and fans, as all other components of the laptop are in excellent condition.Unfortunately, my warranty has expired, and I would like to avoid the significant expense of purchasing a new laptop. I believe repairing this unit would be a worthwhile effort.Thank you to ever helps or has any further knowledge.messed up on that last part lol 

please help me with Looking for firmware update for Blackwidow Chroma RZ03-0122.. it’s in bootloder model, so it’s it’s necessary the firmware to get the keyboard back to track!! I beg you to help me with this.. I have this keyboard for more than a decade and really like it. Can you please help me with the firmware?

https://streamable.com/sr2zd6Happens in virtually every game. No overheating.

 Razer Huntsman Mini 60% - Not Turning OnI’m having an issue with my Razer Huntsman Mini 60% keyboard – it won’t turn on. I’ve already tried using a different USB cable, but the problem persists. The keyboard still doesn’t power up, and I’m not sure what else to try. Has anyone else experienced this? Any help or solutions would be greatly app

Hello I've seen your post regarding the activation code I'm also having the same issue where as the product is already in used. I will send you the details.SERIAL ID: HN2121D13406453PRODUCT NUMBER: RZ04-03240100-R3M1DATE OF PURCHASE: 2024-12-5

Hey, i put serialnumber correctly like 769x and still says ::Unrecognized Serial NumberPlease double-check similar characters such as:"I" and "1""O" and "0"

razer blackshark v2 sahibiyim ve mikrofon sesini tam kapasitede kullanamıyorum ses o kadar da iyi gitmiyor ve bunun kulaklıktan kaynaklı olduğunu düşünmüyorum. ses sürücüsü veya herhangi bir şey var mı? indirebileceğim veya uygulayabileceğim bir metod istiyorum I have a razer blackshark v2 and I can't use the microphone volume at full capacity. The sound is not going that well and I don't think it's because of the headphones. Is there a sound driver or something? I want a method that I can download or apply

This issue happens randomly when I’m in Discord, when I unmute, my friends say that the they are hearing very loud buzzing sound and can’t hear me, then I have to unplug the headset and plug in again, as I tested it might be some software problem, because I tested the microphone audio through the Razer Synapse 4 with no enhancements and the audio is normal, but when I test passing through Razer enhancements the loud noise appears. Tried uninstalling synapse 4 but didn’t work, hope someone know the fix or i’ll wait for razer to patch it

i tried to use my Serial number and it said already used something like that please help me

basically what the title says