Razer Support

I need a replacement baseplate for my iskur x chair, the steel part cracked and is unstable now

merhaba ben telefon numaramı acil güncellemek istiyorum 

Good day, i need to change my mobile number on the razer ID. I have 2fa enabled on an old number that I no longer have access to, as well as no backup set. I am unable to find support for this on the razer website. Any advice?

السلام عليكم ورحمه الله اريد منك حل رسائل OTPف خطا لم تصل الي الرجاء منكم طلب تغير الرقم او ارسال الرسائل الي

I've just purchased the BW V3 Pro and cannot get the 2.4ghz wireless mode on the keyboard to work. I have tried the following. - Followed Razer instructions on 2.4ghz setup - Downloaded most recent firmware updated and both keyboard and dongle are running most recent versions - Downloaded and run both the pairing utility.

Can you tell me when to expect razer taipan v2? It was a very cool mouse, I would like to see its revival, I also wanted to see the continuation of Razer Ouroboros!)))

Hello there ,this is my first post and i dont know if this is the right category to be asking but i have a question regarding my Razer Blackwidow V4 Pro.I recently organized all my Macros and Shortcuts into different Profiles and now i wanted to organize it even more, is there a way to map Profiles or a profile switcher + and - to the command dial ? or even the volume wheel i would be willing to sacrifice.thanks in advance :)

At the beginning of the year I bought a Leviathan speaker and all of a sudden, it stopped playing audio when in PC mode. If I was watching a youtube video or listening to spotify, the video/music would buffer indefinitely. I would be unable to swap sources and have to turn off the speaker in order to swap the source back to my headset and a simple refresh of the video or song and we were back to normal. Using bluetooth mode also worked normally, it was only the PC mode. If I chose to let the video or song buffer, the speaker icon in the bottom left would switch to a muted speaker. Hovering over the icon would tell me that I had no audio drivers installed. The video or song would never load either, no matter how long I let it sit. Internet connection most certainly is not the issue since everything comes right back once the speaker is off. I looked into the issue back then but could not find anyone with a similar issue. I had a new PC coming in though so I did not mind and waited for

Hello i got my  Dongle  and my cable  stealing  of my work i was using the headset in my  company while that happening…. is there a way to get a new usb-c dongle for my headset? P/N:RZ04-04430100 

I need a USB wireless transceiver for my  Razer Barracuda X | RZ04-03800-C,. I need then a wireless USB dongle for making my Baracuda works¡¡,, ¿where could I acquire this part? It doesn’t make sense that such mobile part is not provided by the manufacturer ¡¡¡ Thanks in advance

Just bought new Razer Mouse Deathadder Essential. When I try register it said ALREADY registered. Today I open the box with mouse  (Remove serial number)

Hello Razer Support,I bought a brand-new Razer BlackShark V2 X headset. When I tried to register it on my Razer account, I received this message:"This product is already registered. If you did not register it, please contact Razer Support."I have never registered this product before, and it is completely new. Please help me with this issue so I can register the headset on my own account.Thank you.

Hello, I purchased the activation code for THX Spatial Audio, but I still haven't received it via email.

لدي مشكلة مع معرف Razer الخاص بي: Wengebookhit329 حساب.لقد فقدت الوصول إلى تطبيق Authenticator الخاص بي واستخدمت جميع رموز النسخ الاحتياطي الخاصة بي.الآن لا أستطيع تسجيل الدخول إلى حسابي أو إكمال المشتريات.يرجى إعادة تعيين التحقق بخطوتين (2FA) لحسابي.بريدي الإلكتروني هو: mahernaseer394@gmail.comشكرًا لك.

I bought a Razer Edge 2nd hand in İstanbul. The seller said he bought it from Japan which was seemingly true based on the sticker on the box. After 5 or so months It randomly stopped connecting to wifi and I tried everything. Chat GPT said it was an internal issue and it needed to be sent to warranty but this is where the problem begun. The original owner threw the receipt to the trash and I cannot really prove that my device is new and within the warranty range. I dont have a lot of money so the warrant would be a lifesaver for me. Please help me.Sincerly, Vergil

I have the multi-platform version of the headset (RZ04-054201) and I need to use it wirelessly, or even wired, with an Xbox Series S. Is the headset compatible with, and can it be successfully paired to, the Razer HyperSpeed Wireless Replacement Dongle For Xbox (RZ04-054202 model dongle)?

So i got a blackshark v3 pro ps5 edition but the package comes without the dongle and you can’t connect it wirelessly to a ps5 

Ever since i updated to windows 11 25H2 the fn key stopped working but before said update it worked fine, I’ve tried everything to fix and still it doesn't work does razer intend to fix the issue or just keep ignoring it because it's been an entire month and still, they are radio silent

After 5 months of use my Razer Barracuda snapped on my neck on my way to college  

Fan is going bad.Is there a place to order a replacement fan?

I purchased two electronic Razer gift cards for my daughter.  I received the email with the digital card number  and the serial numbers.   when my daughter goes to her razer account it states put in the digital card number but it doesn’t work because it is too long or something.  What number does she input?  It strictly says the digital card numbers to be used?  We are doing this long distance so it would a hard to figure out.  Any help please?

I can't see my Razer product. The 7.1 section is missing from my computer, and I'm getting this warning. I haven't been able to get it to work at all, and even when I turn off all sound from the headphones, I still hear faint computer sounds. I'm connecting to the computer with a dual cable, and 7.1 doesn't appear in the system.

I have a set of Razer Nari Ultimate headphones. I had this working before, but now I just can’t figure it out. How do I set the roller know on the headphones to go between chat and game sound. I am using Discord for chatting. Please throw this old man a bone. Thanks in advance 

So I have the Razer huntsman mini v3 pro and at first the keyboard did type but the rgb wasnt on for some reason so I tried to find a solution and ended up factory reseting it but now the rgb is on but it does not type, I have uninstalled the hardware and reset my pc but nothing changed, please help thanks.

2 months ago I bought a Razer Viper V2 Pro(black) on amazon (Razer store on amazon). The mouse stopped working all of a sudden, which means there is no LED light at all when I plug it into the charger, nor the USB on the PC, nor the USB on the laptop, nor does it work wirelessly. I also have a white version of the same device that works normally on all devices, wireless and plugged in. The device is of course under warranty, and I don't know where to send it for service. amazon does not offer "return" or similar links, but only a support link that throws me on Razer's pages, where it is impossible to find anything about it. (it occurs to me to wonder if the website was made that way on purpose). When I go to the map of official local dealers within a radius of 50 kilometers, they show a couple of addresses, but they are the addresses of shopping centers where there are 30 stores each, so that is also a totally stupid design, because they do not specify the name of the store that is