Razer Synapse

I’ve already sent this to support but I thought I’ll put this here too.This is an issue I have only on Synapse4.Basically, when ever I cycle keymap(I use 1 as main and 2 for some obscure shortcuts) and use it, Synapse can randomly overwrite the 2nd keymap with the mapping of 1st’s.Here’s a video of me reproducing this issue by spamming keys while cycling, but this has happened multiple times when I’m using Tautarus normally and I don’t spam keys.My temporary solution for this is to dupe the preset so I can switch to it when it happens, delete the original and dupe the dupe for next time...

For a while now Razer Synapse 4 was working great and I had no issues with it but today I opened it and it started to crash over and over a few seconds after opening - at one point it looked like it was going to try to install an update but then it said installation failed and crashed. I tried restarting my laptop and also uninstalling synapse and going to the website to download the latest version of the installer and reinstalling it but this also failed. I am running on a razer blade 18 (2024) with rtx4090 and intel core i9 14900hx on windows 11 latest udate

Hello,I would like to report what appears to be a regression in Razer Synapse 4 regarding macro execution speed, compared to Synapse 3.I am using onboard memory profiles with macros created previously in Synapse 3.When Synapse 4 is completely closed, the macros execute instantly with no noticeable delay, exactly as configured (0 ms delay). However, as soon as Synapse 4 is running, a significant delay appears between macro actions - even when the macro itself is set to 0 ms delay.I have prepared two videos that clearly demonstrate this difference in macro execution speed:• Synapse 3 (fast / no delay): https://youtu.be/NsiYelsQUrk• Synapse 4 (noticeable delay):

I’m here simply to advocate for Linux support. I have 3 Razer devices, headphones, keyboard and mouse and they struggle to work with Linux. Us Linux users should not have to settle for third part software like OpenRazer. While I respect their work it should not be on them to have to make these tools. We paid money for our devices, we expect support on Linux. 

Queria entender porque o Chroma não reconhece o meu mouse razer se o synapse 4  reconhece

Hey everyone,First off, big thanks to the Razer team for finally bringing Synapse to macOS.I recently bought several Razer products, but I just realized that not all of them are currently supported in the Synapse for macOS. Here’s what I’m using on my setup:MacBook Pro M3 (macOS 15.5)Kiyo Pro Webcam (RZ19-0364)Seiren V3 Chroma (RZ19-0506)Goliathus Chroma Extended Mousepad (RZ02-025003)BlackShark V2 X (RZ04-0324)Basilisk V3 Mouse (RZ01-04000)BlackWidow V4 Keyboard (RZ03-0469) I really hope these devices will be supported very soon as well.  Thanks. 

after installing Zeeray, chrome connect and chrome studio nothing happens and the xiaomi smart lightstrip pro does not appear.

Isopropyl alcohol with a brush or toothbrush helps a lot in maintaining durability and removing all types of residue. I hope this helped.

I’ve got Asus Vivobook laptop, Windows 11 and Synapse 4 installed.Almost everything was just fine until one of the Windows updates.Sound became crackling, distorted with unstable loudness levels.I’ve tried everything, have texted to support: they just said that my earphones were faulty so I got to return them on warranty… I did it, got a new pair and..The issue is still there.Whenever I turn off “Turn on audio enhanements” in Windows settings the problem dissapears along with better sound, eq and stuff. So it’s not an option.So I tried the following:removed everything with razer tool installed synapse 3 instead of synapse 4Everything WORKS JUST FINE.Installed Synapse 4Issue came back.Also I’ve reinstalled every sound and chipset driver in System, manually clean registry and still no results.Seems like Razer Software can’t work properly with Windows up

Sound quality on my Razer Kraken headset has become completely terrible. I’ve tried uninstalling Synapse 4, turning off all effects in the control panel, etc. I’m about ready to throw away this headset and buy a new one from a different company. Is there a cleanup tool that will delete everything and then I can try again before I throw this in the trash? This is so disappointing considering how expensive this headset was.

With a lot of people moving from Windows to CachyOS and other Linux distributions, I am yet another person asking the question of Razer:When will you provide official support for Razer products and Synapse on Linux? 

I formatted my PC a few minutes ago and wanted to install Razer Synapse, but when I try to open it, I get an error (RazerSynapseInstaller.err). Inside the folder, it says (Failed to write installer file (Permission denied)).I’m running Windows 11 and have already disabled the firewall and antivirus, but it still isn’t working.I look forward to a reply.

I can't add any games to Linked Games. The games are visible in the list (under the + button), but nothing happens when I click the "ADD" button. When I find the game (exe file) myself using "Browse", nothing happens either.This feature is essential and if you have multiple profiles, you can't set anything up automatically!Does anyone have the same problem?Can anyone help?Thank youOperating System: Windows 11 Pro 24H2 (build: 26100.3194)Razer Synapse: 4.0.86.2502180127Connected hardware: Huntsman Elite, Naga Pro, Mouse Dock Chroma

I want my CTRL key to also send U key presses, but I want it to keep it's original behavior. My Corsair keyboard has an option called "retain original input" which makes it exactly do what I want.I tried to setup a macro on my CTRL key in razer synapse but the issue is it will send CTRL and U but then I cannot "hold" CTRL (to crouch in-game for example), it blocks the original behavior completely.Is this not possible in synapse ?

I'm using a Razer Blade 18 2025 laptop. How do I set Razer Synapse 4 to not overwrite the icm color profile I added in Windows 11? I set the color profile via color management in Windows 11, save it as the default profile. After restarting, whenever Synapse 4 starts, it overwrites my profile with the default profile in Synapse 4. It worked fine for me on the previous installation, but I don't know why it's not working for me now? I noticed that I previously had a custom color profile filled in directly in Synapse 4, but now there is an empty field, see the picture. I'm using a graphics card in optimus mode. Can you please help me? Thank you! 

I ran into an issue with Razer Synapse 4 not showing wireless battery percentage for 2 different wireless models. Both are listed as officially supported and backwards compatible with Synapse 3 and both had the same exact issue with no battery percentage displaying. I uninstalled Synapse 4 and reinstalled Synapse 3. BAM! I can now see all wireless mouse battery percentages. I attempted to troubleshoot with support but it took way too long to get valuable responses and I’m not interested in downloading a software log capture tool. Will check out Synapse 4 at a later date perhaps.I thought I’d post this for anyone who has a similar problem as all of the threads I’ve seen are requesting PM’s and don’t show a resolution status or troubleshooting steps.

So, I currently play gta online and hear to music while I play, I currently have a razer huntsman v2 as my main keyboard and I use the razer sypnases 4 software since I also have other razer products.The issue is that when I play gta online, for some reason the media keys act as a other keys. For example: The previous song acts as a Q, which makes me to change radio, a bit of annoying sometimes. The Stop/Resume song, acts as the G, which makes blow C4’s, also annoying And the skip song, acts as to pause the menu, which is more annoying.I have found out that is mainly the razer sypnase 4 software since I have tried to play gta without and it doesn’t happen, and no, I don’t use any macros and either my default profile of the keyboard has no change.I honestly don’t know how to fix this, maybe I should go back to razer sypnase 3 and wait till this issue is fixed?

When I turn on my PC every time and I open razer synapse, the program doesn’t detect my Razer Blackshark V3 unless I unplug and then plug back in the USB dongle. What should I do?