Razer Synapse

Hello,I recently purchased a Razer Wolverine V3 Pro, and I am currently unable to use it properly due to a critical issue with Razer Synapse.The controller is detected, but Synapse is stuck on "Loading" / "Syncing Profiles", and no changes are applied to the device at all. This makes core features like remapping, RGB, and stick calibration completely unusable.Key Issues:No settings are saved or applied to the controller RGB lighting does not change Button remapping does not work Stick calibration and deadzone adjustments do nothing Synapse remains stuck syncing indefinitelyMajor Concern:The required Synapse services are missing entirely from the system:Razer Synapse Service (missing) Razer Central Service (missing)Only the following services exist:Razer Elevation Service Razer Game Manager Service 3

Before upgrading to Razer Synapse 4, I could hold the volume up button to increase the volume continuously. Now I have to keep pressing it repeatedly. However, when I close the Razer Synapse app, holding the button works normally again.Is there a way to keep the app open and still be able to hold the volume up button to increase the volume, without having to spam the button?

Thank you very much to the Razer team for developing drivers for macOS. I am a Pro Click Mini user, and I would like to know when support for the Pro Click Mini will be available?

Blackwidow V4 Pro and Synapse 4 installed.If Synapse is running and I run other certain apps, like a music streaming app, multimedia keys don’t work there and volume control stops working. As soon as I exit the music streaming app, volume control shows up reacting to the roll bar with significant delay. But sometimes it stops working at all. Only if I exit Synapse, it’ll be working.I tried all the steps proposed by support documentation, like rei-installation of the keyboard driver, Windows update and clean re-installation of Synapse, but they didn’t work.

Using Naga.I have to migrate from Synapse 3 everytime I on the PC.I have to set buttons with macros after migrating everytime I on the pc. Frustrating as hell.Please fix.

Hi i have a problem with my keyboard it is a Blackwidow v3 mini hyperspeed and this started recently that the 2 black keys on the pic wont light up when using advanced effects created in the chroma studio but they work when using quick effects any help is greatly appreciated

I recently bought a second Razer Cobra mouse because my old one broke. Since I’ve been using this new one, I’ve had a constant issue where I can’t change the sensitivity. Restarting my PC didn’t help, and neither did uninstalling and reinstalling Razer Synapse. I didn’t have this problem with my old mouse.

I recently bought a second Razer Cobra mouse because my old one broke. Since I’ve been using this new one, I’ve had a constant issue where I can’t change the sensitivity. Restarting my PC didn’t help, and neither did uninstalling and reinstalling Razer Synapse. I didn’t have this problem with my old mouse

I recently bought a second Razer Cobra mouse because my old one broke. Since I’ve been using this new one, I’ve had a constant issue where I can’t change the sensitivity. Restarting my PC didn’t help, and neither did uninstalling and reinstalling Razer Synapse. I didn’t have this problem with my old mouse. Can someone help me?

Hello, After spending hours troubleshooting with Gemini and Razer support, I’m curious if the Razer Connect tab actually shows anything for anyone else. After talking to support they said it should be under the synapse dashboard, however I can only find Connect after opening “More” and  then "Chroma app”. From Synapse, if I go to modules, I dont see Connect (I’ll attach a photo of what I see). If I open Chroma, then I see Connect (attaching a photo of that as well).In short, I’m just trying to configure Fornite to work with Connect, and apparently you have to configure this through the Connect tab. Side note, I already have Hue setup and it works, but according to Gemini and support I should see this in the connect tab as well. I’ll attach a photo of what my Connect tab looks like as well. Has anyone else experienced this or have any insight here? I did a full reinstall yesterday and same issue. 

So, I’m obviously not the first person to say this, which makes it even more infuriating, but Synapse 4 is the worst experience I’ve ever had with a software in my life. I don’t understand how a supposed “upgrade” to Synapse 3 is STILL a broken and buggy mess this long after it’s been launched, when Synapse 3 worked perfectly fine. If I could, I’d just stay with Synapse 3 indefinitely, but of course, Razer is forcing everyone to switch over within the next few months. I’ll just start with the main minor inconvenience I’ve dealt with: Synapse 4 takes absolutely forever to start up. So instead of seeing the custom profile that’s stored in my keyboards’ onboard memory, I see the generic ugly solid orange, green etc., until I fully log in and wait 10-15 seconds. This isn’t the end of the world, but definitely an annoyance, because with Synapse 3, it was pretty much instant and even started up when I was still on my computer’s log-in screen. What is even the point of having

I've tried everything... deleting and reinstalling the Razer Room app, re-registering the device, but I couldn't get it to work. I even downloaded and tried the latest beta app, but it still didn't work. I couldn't find any helpful content on the forums either. So I'm giving up. How can I use the Aether Light device with SignalRGB? 

So… switched to synapse 4 and I observe that battery drain is atleast 50% faster. Are we going Apple strategy now? 

I just bought the Razer Pro Click V2 Vertical Edition. It’s a fantastic mouse, but I have a feature request that would elevate it to the next level for productivity tasks: a second Hypershift mapping layer.As it stands, we are limited to one Hypershift layout per profile. While application-specific profiles are helpful, they don't solve the issue of needing more easily accessible macros within a single heavy-duty program. One modifier layer is simply not enough for my daily workflow.Because the two side buttons on the left are so comfortable to reach, I would love the ability to assign them as two separate Hypershift triggers. This would allow me to have a "Standard Layout," "Hypershift 1," and "Hypershift 2"—giving me the power to remap left-click, right-click, scroll, and other buttons multiple times without ever taking my hand off the mouse or changing profiles.Implementing a secondary Hypershift layout would be a massive quality-of-life improvement for power

In Synapse 3 I could create a mouse macro that would press down left click and not release it, meaning left click would stay down until I manually clicked the left mouse button.This no longer works in Synapse 4 - the macro releases the left mouse button even without being told to.Is there a way to get this back/could this be re-added to Synapse? Don’t really want to downgrade back to Synapse 3 but I really need this.

i buy it and i have a grey screen on synapse with the dongle hyperpolling  … any solution ?

Hi.I’m inviting all to conversation about never ending list of bugs in Synapse 4.Let’s open beers or more voltage alcohole like Razer DEV team and chat about issues with this app if we can call it an app.So last time I spent more time on Synapse 4 fighting with lights and synchronization with MSI app and gear than on playing or doing something more productive. What I learned is that application working like trowing a dice, each clean installation generate different problem :) fixing one but giving you new one.From what I notice there a 4 common issues:   Chroma app stopped turning on automatically with the system after login to windows account (to make lights on you need to turn on manually the Chroma app) Sometimes there is an issue where you can’t add games to Synapse 4 I notice also when you have set profile with lights for some specific game keyboard (huntsman elite in my cas

When will you add support for the Razer Seiren V3 Chroma RGB USB Microphone?

Good morning, I hope you'll release software in Italian in the near future. Thank you and keep up the good work.

Hello,I recently discovered an issue on my M2 Mac Studio where I was unable to open Hearthstone.Anytime I opened it, it would crash.After a lot of head scratching, digging into config files, and finally just wiping the SSD and installing a fresh version of Tahoe…I still had the problem!My post on the Hearthstone forums sat for days before there was any notice/traction and another person finally responded to say that Hearthstone worked after quitting the Synapse App.I tested this myself and sure enough, after quitting Synapse, Hearthstone ran without issue.Has anyone else run into this issue?If so, are there any solutions for it or are we just stuck with, “Close Synapse in order to play Hearthstone” until a fix is released?

Dear Razer Team,Hi, I need to know why my mouse is not working. Let’s look at the picture. Do you see extra buttons that the mouse allows to change anything keyblind? It works when the mouse is moving, click and drag, but the extra button won’t work on Synapse 4. However, my mouse works fully on Synapse 3, unlike Synapse 4.Please let me know if you plan to add the list to this mouse or fix it. I’m really disappointed that I used Synapse 4. I hope you will understand this. Thank you.Best regards,keehin2002

Previously a music program / video was opened, the Chroma Visualizer would activate and display the sound on the keyboard.  Very nice, very graphic.  This worked fine with Synapse 3, Synapse 4 Beta (both previous and current versions), as well as a previous version of SYnapse 4.  With the latest downgrade of Synapse 4 that has stopped - for me at least.  Now if the Visualizer option is active, it is permanently active - even when the “Enable for selected apps” option is selected.  It is not possible to make any amendments to the lighting via the Studio tab. After raising this with Customer Support (Customer non-Support more like), I am eventually told by Lydia, that this is deliberate, and only when the Visualizer module is manually turned off. So, Harris tells me that I either manually activate profiles for apps that they have decided to ignore, and Lydia tells me to manually activate/deactivate the Visualizer module on or off.  Why then do we have the p

Why the Ryzen 9 9955 HX is not triggering the beta deployment in Razer Cortex or Synapse 4.I have opened a support ticket and submitted the log files.Case Number: 260316-000761I’m sharing this here so the community managers can help track the progress, as this might be a widespread issue for users with 2026-gen CPUsThanks for the support!

I need help with an issue that just started recently: I have the Tartarus Pro.I map my dpad/joystick button, usually to numbers on my keyboard (1 through 4 in this example)I also change a few of the keys on the keyboard portion. (Caps gets changed to CTRL, C gets changed to ALT, and the keybind switch button gets changed to M).For some reason, I’ll map the dpad to those numbers listed above and as soon as I map one of the other keyboard keys its like the profile forgets. It shows up in Synapse 4 as remaped correctly but it doesn't work. The keyboard remaps (CTRL, ALT, M) work correctly but the dpad just defaults even though they show remapped in Synapse 4. Any suggestions? I have reinstalled Synapse 4, factory reset etc.