Razer Synapse

Three years ago, I discovered that Razer Synapse's macro recording was completely unable to record in-game mouse and keyboard actions. Even today, after purchasing a powerful desktop computer, the latest Razer mouse and keyboard, and installing the latest Razer Synapse, this problem still hasn't been resolved!I'm forced to manually edit my macro scripts line by line outside of the game window, which is incredibly inefficient.If I can't record any actions within the game, why would I even use Razer Synapse's macro?😡

I have a Deathstalker Pro. Using it with default keybinds is fine. For programs that make the distinction between Enter and Num-Enter, it works as intended.However, if I want to re-program a key or mouse button to ‘Enter’ in Synapse 4, the software will always recognise it as ‘Num-Enter’. Input: EnterOutput: Num-EnterThis isn’t my area of expertise, but I believe Enter and Num-Enter share a code, and therefore the distinction has to be made by a secondary parameter. Or maybe you need to sacrifice a lamb to an old Macintosh? I don’t programming.  Considering how commonplace the distinction is in software, this severely limits the usability of programmable keys..QUESTION: Does anyone have a workaround? Is this something that could be solved reasonably easily?

 As shown above, Synapse remains in the dock even after I close the window. I have to use ⌘ + Q to quit it to prevent it from constantly appearing in the dock.I recently switched from Logi Options+, so I believe it should be possible to hide the icon while running in the background.Additionally, the icon does not align with the new design introduced in macOS 26.I hope the developers can work out a fix for this. My Envirnoment:Macbook Pro 14” (M1 Pro)macOS 26.0.1 (25A362)

I keep getting this error after installing Synapse 4 and trying to run it for the first time.I have tried many of the fixes I could find like disconnecting razer peripherals, using 7zip to unzip and then using the installer from the unzipped folder, run as administrator etc.Any ideas?  

Getting Started   Installation Guide Maximize your unfair advantage with the Razer Synapse for Mac Preview App, the unified cloud-based hardware configuration tool that takes your Razer devices to the next level.  Refer to these steps on how to install the Razer Synapse for Mac Preview App.Check out this guide on how to uninstall the Razer Synapse for Mac Preview App. Full Technical Specifications Supported Operating System: macOS 13 and above, on Apple silicon based Mac Languages: English, German, Spanish, French, Japanese, Korean, Portuguese, Russian, Chinese Simplified, Chinese Traditional Supported Component: Device Configurator Supported Devices: 

Hey all, Synapse 4 was working perfectly fine until I decided to give it a refresh by closing it from the system tray. I relaunched it, it automatically updated, and now my laptop (Razer Blade 16 2025) is not being detected. It’s listed as ‘disconnected’ under connected devices.I have uninstalled it, repaired it, performed a windows update, and rebooted my laptop multiple times to no avail.  It seems like a random update to synapse caused this issue, since it was working perfectly fine until I restarted synapse. I use synapse for smart battery charging, etc, so I am kind of reliant on it working properly.  Coming here to see if anyone else is experiencing this issue. 

After 6 months of the preview, I have uninstalled the application on macOS. Below is a list of continued issues (that have been reported numerous times on this forum) with no resolution. Application does not run in the system tray. While there is a system tray icon for Synapse, if you “Quit” (CMD+Q) Synapse, to get rid of the window, the system tray icon (and thus background process) quits. If the window is closed, then it should disappear from the “ALT-TAB” window listing and run like every other macOS app that has a system tray icon. Razer Naga V2 Support The only way my custom keybinds work is to close the synapse app compltelty. When open, my side buttons do not execute the action assigned in the profile. So in order to modify and test it I need to open syanpse, modify the profile, quit Synapse, test the key bind. Keys sticking Of you alt tab out of your current application while also pressing a c

I created a new profile, but when I try to log in, I get the text error "Emily 401." The app just takes forever to load.Can you tell me what the problem is?

Using the most up to date version of Synapse 4 and have Huntsman V3 TKL and Blackwidow V4 75%. Here’s the issue I’m encountering:When I first plug in each of the keyboards, Synapse 4 shows the usual thing of the firmware getting installed and a Windows notification to restart which is perfectly fine and normal.  However after that whenever I disconnect one keyboard and plug in the other, I get a Windows notification again that a restart is needed, which should not be happening.  On top of that if I don’t restart the computer, whenever I use the volume wheel, instead of the volume going up or down it scrolls the webpage up and down instead. 

Hi everyone,I recently contacted Razer Support regarding an issue with Razer Synapse 4 crashing a few seconds after launch (case handled by Rex from support). I was informed that the team is aware of the problem and currently working on a fix that will be released in an upcoming update.I just wanted to ask if anyone else here is experiencing the same issue, and if there are any updates or temporary workarounds that have helped.Thanks in advance for any info or suggestions!

I'm using a Razer Blade 18 2025 laptop. How do I set Razer Synapse 4 to not overwrite the icm color profile I added in Windows 11? I set the color profile via color management in Windows 11, save it as the default profile. After restarting, whenever Synapse 4 starts, it overwrites my profile with the default profile in Synapse 4. It worked fine for me on the previous installation, but I don't know why it's not working for me now? I noticed that I previously had a custom color profile filled in directly in Synapse 4, but now there is an empty field, see the picture. I'm using a graphics card in optimus mode. Can you please help me? Thank you! 

I’ve got Asus Vivobook laptop, Windows 11 and Synapse 4 installed.Almost everything was just fine until one of the Windows updates.Sound became crackling, distorted with unstable loudness levels.I’ve tried everything, have texted to support: they just said that my earphones were faulty so I got to return them on warranty… I did it, got a new pair and..The issue is still there.Whenever I turn off “Turn on audio enhanements” in Windows settings the problem dissapears along with better sound, eq and stuff. So it’s not an option.So I tried the following:removed everything with razer tool installed synapse 3 instead of synapse 4Everything WORKS JUST FINE.Installed Synapse 4Issue came back.Also I’ve reinstalled every sound and chipset driver in System, manually clean registry and still no results.Seems like Razer Software can’t work properly with Windows up

Hello all, After recently upgrading to Razer Synapse 4, I noticed that the audio quality of my Razer Kraken Ultimate headset has been completely ruined. The audio levels get to an abnormally high level to the point where the audio crackles and cuts out to a really quiet level before quickly raising its own volume and repeating the process. Raising or lowering Windows volume has no effect, the volume stays constant. After some digging, I discovered that the “Device Default Effects” setting in Windows Audio Settings were the culprit. However, by turning the effects off, it completely disables all the features that Synapse offers (I personally use a custom EQ for my headset, turning this off disables the EQ).  I tried going back to Synapse 3 to see if it fixed the issue. The issue was temporarily fixed until I opened a game. My volume became abnormally loud and everything started crackling and cutting out.  Does anyone know what is truly happen

After update to Synapse 4, Blackwidow Elite Media Keys RGB are not fully light up. When I exit from Synapse, media keys RGB are fully light up again.  Synapse 4 Active: Synapse 4 disabled:  Please help.

Hello to all When i first used My Razer Basilisk V3 i installed Chroma RGB app and Synaps 3...Going into Chroma RGB i could simply  select the RGB effect and change  the speed or colours …I never had Razer updates or anything it was awesome… i reinstall windows  and Chroma RGB app and Synaps 4..I opened the   Chroma RGB app the simple settings are gone i now have to use the Chroma RGB Studio app..Even after following the tutorial video i can’t get the effect  to work why Razer made things worse i don’t know..Can i get the older version of Chroma RGB APP back ?? because i rather go back to the very easy simple settings Of  the older chroma RGB app and i do not want to be forced to use studio….

I have the viper v3 pro and haven't played faceit in 2 months for context. When playing cs2 normally my sensitivity is completely fine and the usual however when I try to play Faceit and turn on their anti cheat software it drastically lowers my sensitivity. I've tried to change my sens in game then change it back to no avail. Is there a solution to this? The only time it sometimes works is when I reinstall synapse however reinstalling the software every time i want to play faceit is annoying.

Hi, i am unable to disable auto-updates. In the old razer snypase, there was a setting for me to disable this, however, in this new razer synapse 4, I am unable to do so. When I open the settings, there is no option for me to disable auto updates. I have attached a screenshot below  

My C:\Windows\Installer\Razer? is over 13GB. I’ve read from others that it can be unsafe to delete this. Is there a good way to reclaim this space? Is it actually safe to delete? 

I have purchased the Razer Freyja haptic gaming cushion and am trying to use for Sim racing. I have Simhub but cant see the Freyja when I try and add a new device. I have it connected, on and have the Razer Synapse app aswell. No idea how to connect it.

Hello,I’m using Razer Synapse 4.0.86 and Razer Chroma 4.0.63. I have Deathadder V2, Firefly V2 and Ornata Chroma. I have a strange (and annoying) behaviour, every time the system reboots automatically (for example to apply Windows Update patches, after a blue screen, ecc….) the Chroma lights on every Razer device are off before the login. After I login to the machine, the lights turn on after a while when the user profile starts loading. This does not happen if I manually reboot the system, the lights are on even before the login.Anyone else with the same issue ?It seems something is not restored correctly before the user log in.

Hello, could you please tell me if support for the THX Competitive mode is planned for the game Arena Breakout: Infinite?

This was buggy on Synapse 3 and broke in beta. So, grateful to see Synapse 4 was taken out of beta with all the bugs included too.. And even more bugs, as things that were half working now completely don’t anymore.. Awesome progress 😂 Problem: Actuation key travel adjustments do not save, and stay at the default 2.5mm, even when setting all keys using the sync all keys to say the max 3.6mm... it will still stay at 2.5mm!!! This is the most annoying bug, as it has literally removed a major functionality from the device. So, I’d be very grateful if it could be fixed. Then maybe I can at least half use it for something other then using it to catch dust 🤷 And before you say reinstall it, etc.. Already tried  all the 101 of installation fixing..  

Synapse for Mac is relentlessly opening the system settings, prompting me to grant it permissions that it has absolutely no business asking for.I’m using a mouse with no RGB lighting, so Screen & System Audio Recording is unnecessary. Full Disk Access? Seriously? That’s a huge ask for an app that adjusts my mouse sensitivity. I don’t even need Bluetooth access, because this mouse has a dongle. It’s one thing to ask, but when the app is open, it constantly pops open the dialog asking for these things, and if you focus the window, it will open the related pages in the system settings. It’s extremely intrusive.

Dear Razer Team,Hi, I need to know why my mouse is not working. Let’s look at the picture. Do you see extra buttons that the mouse allows to change anything keyblind? It works when the mouse is moving, click and drag, but the extra button won’t work on Synapse 4. However, my mouse works fully on Synapse 3, unlike Synapse 4.Please let me know if you plan to add the list to this mouse or fix it. I’m really disappointed that I used Synapse 4. I hope you will understand this. Thank you.Best regards,keehin2002