Few days earlier, my Razer Synapse 3 (RS3) cannot detect my gear. So I have done some troubleshoots to fix the problem but none work. What I have done:Clean remove & install RS3 according Razer instruction Using Device Detection Troubleshoot Tool, both my devices are still detected in the device menu but not in the RS3 When I check the Event Viewer, I found this error that may link to the RS3 error that cannot detect my gears:
I downloaded Synapse version 20231129 and my headset started to sound weird, bass sounds very bad and cheap which wasnt the case before with my own custom EQs. After update everyithing sounds like underwater and it sounds muffled. I tried uninstalling Razer Synapse 3 and it worked normally like stock headset with no EQ or any kind of drivers which it was the case after uninstaling. I again installed latest Razer Synapse version in hope that it will work normal but that wasnt the case it was all the same as before. Now on me there is only to hope that Razer will fix the problem because gaming experience with sound like this is ruined. I hope that product i paid 100 euros isnt going to waste. If there is any fix to this problem please help!
I tried to change to color of my racer black widow elite keyboard with razer synapse and it don't save the custom colors and setting over to tithe on board keyboard profile even tho i have all the options to change to colors and patterns on the keyboard nad the synapse has no problem detecting the keyboard i just cant save my custom keyboard colors on it or change the settings on my key binds or dpi for my mous4e if i wanted to it just never exports or syncs over , i need help so i can get the full use out of my keyboard please ive been trying for years.
The latest update 20230915 completely broke Synapse for me. I can't even see it on my taskbar or start menu. It's still running in the background under task manager. I still see the install files for it in file explorer. It just won't open at all. All my Razer devices are not in LED sync and my settings are inaccessible.So far I have tried repairing Synapse through the installer directly and it didn't fix anything. Next step is to uninstall Synapse and do a fresh install. I've had Synapse for over 2 years on my PC and never had any problems at all. Anyone else been experiencing this issue recently?? Any help would be appreciated or just letting Razer know this issue exist would be nice.
Even after the recent update, even after reinstalling everything, countless PC restarts, my THX Spatial Audio STILL isn’t working, neither are any of the Audio Settings, EQ doesn’t change the sound, changing between Stereo and THX does nothing, Enhancements do nothing, even the demo does nothing, it’s just all there for show as i suffer from this terrible sound quality. I got the THX Spatial Audio APO/Device after the update, that’s all there, but is clearly useless as Synapse is still fk’d, furthermore I have to wait like 5 minutes just for my Mouse and Headset to show up from their greyed state in Synapse everytime i restart Synapse/my pc to try and fix this bsI was planning to upgrade my mouse to the Razer Viper V2 Pro but now? Probably gonna head elsewhere lmaoBlackShark V2
i have tried fresh installing synapse, making sure everything is updated, but it doesn’t show anything in the devices tab. i’ve googled everything i can but it only shows results for the bt version which i don’t have. i can hear perfectly fine with them, but have no way to change the colors.
J’ai un problème avec mon application synapse 3, en effet au bout de quelques utilisations de l’application, cette dernière ne veut plus s’ouvrir et affiche le message de contrôle de compte utilisateur en boucle et ce même en appuyant sur « oui ». Je suis donc obligé de désinstaller et réinstaller l’application pour pouvoir la réutiliser. Quelqu’un a-t-il une solution ?
Just wanted to be able to voice my concerns (and anger) with the rest of the community regarding the recent change to Synapse, this has completely changed the sound on my Razer BlackShark V2 Special Edition, I’ve played with all options available for hours and have been unable to restore the quality of sound I had previously. This is extremely annoying, the main reason I picked this headset was for it’s audio quality and comfort. I now can’t stand to listen to music through this headset. Currently on version 20231116 and massively want to downgrade to anything before this change.
Like in the title. If I hibernate manually and wake its ok, if I let my laptop hibernate on its own after 30 mins of sleep - it wakes showing no chroma profiles and reverts to spectrum cycling. Resetting doesnt help, I have to make a new chroma profile after I hibernate for longer. I've tried a clean reinstall and the problem still persists.
Hi everyone!I use Kraken V3 Pro headset.Does anybody faced with a quiet microphone sound after the update 3.8.1031.110912? My friends used to be able to hear me perfectly at 100% microphone volume in discord, but after this update I can barely be heard, that even increasing the volume of my voice in discord to 200% helps poorly.I'll note that the problem is definitely not in the microphone, because the problem manifested itself immediately after the update, exactly in the middle of the session in CS2 (I had to restart my computer, and after restarting and logging into discord, the difference was immediately noticeable).Thanks!
Hello, I have a problem with Synapse 3. I have a lot of games on disc but none game was visible. I found an old conversation with the solution but it does not work for me.I found the folder “GameManager” and I deleted it. Restart the PC of course and the problem still exists. But I don’t know why I have 2 folders with game data information but one is with number 3.In the folder GameManager I found Icons or similar things.I have uninstalled and reinstalled Synapse several times, but the issue persists. Do you have any ideas for a solution?Edit: Cortex found games
Hi,I plugged in the dongle for my Nari Ultimate headphones and the update started, the update installed fine… but now in windows sound settings there is no THX Speaker option.All there is left is “Headphones Razer Nari Ultimate - Chat” & “Headphones Razer Nari Ultimate - Game” I see that I can select THX in Synapse but the sound shows no change.Is this a glitch or are we now having to buy THX to have it back?I hope I don’t come off as rude or anything, just wondering what has happened to the program and THXThank you
As the title suggests, I think it would be helpful for at least some people to be able to at least have limited control over legacy devices all from within one single version of Synapse. It would also be a huge plus towards sustainability to be able to keep old hardware running as long as possible. Personally, I’ve got a Basilisk V3 which requires Synapse 3, but I’m still using the same Blackwidow Ultimate Stealth that I got back in 2016, as well as an Orbweaver Chroma Stealth that I bought used. I understand that adding legacy support would take manpower away from the rest of the software development, but having to manage 2 different pieces of software just so I don’t have to buy either a used mouse or a new keyboard and whatever y’all are calling the Orbweaver now is annoying, and potentially taxing for users with less capable computer hardware.I get that things like Razer Chroma or similar features may not be added for the legacy devices, but at least being able to manage keybinds a
So, every time that i put my PC into lockscreen using Windows + L, Razer Synapse changes the effect mode from Wave (my default) to Spectrum Cycling.Is there a way I can make it so that the mode will stay on Wave even when I go onto my lockscreen?-Supervisory
I know Razer is actively looking at these threads for feedback so here mine is. In the Nov 29th update they stated the following:I can’t see the 7.1 channel configuration under the Speaker Setup Windows menu of the headsets / I don’t see the 7.1 surround calibrator on Synapse.As part of embedding THX Spatial Audio into the headsets, it is now able to capture the channels earlier in the signal path and processes them BEFORE routing through the Windows Audio Architecture. This is why the 7.1 channel configuration is not visible here, even though it is working on the back end.A future version of Synapse will come with an updated THX Spatial Audio surround calibrator, to allow users to customize their 7.1 audio by setting virtual speakers positions based on personal preferences.After reading this, how will our applications and/or games know to output their 5.1 / 7.1 channel audio to your driver? Windows can see it only as Stereo and all of my games have greyed out the surround options sinc
after the problems with recent software updates have stabilized, i came across another problem. Synapse 3 equalizer just does not work properly: it does not affect my audio at all and it doesn’t save my changes no matter what i do. my default audio output device is Razer Kraken TE - Game. there were no issues like this before, the equalizer was always responsive when the Spatial Synapse output existed
today i got an update for Synapse, Im now on version 188.8.131.52202, Yesterday i could calibrate the thx in the mixer , but now , there are no mixer at all , it has a demo for the thx spatial sound but i cannot change where the back sound or left right etc … am i the only one with that problem ? i tried to roll back to the previous version , but it didnt work. i feel like the sound quality went down as well. Im using Blackshark v2 with usb sound card. anything else i need to do in order to be able to calibrate the surround the way i prefer it ?
I have the basilisk v3 pro and the mouse dock pro. I have Synapse 3 downloaded and everything is paired. The only issue I'm having is the mouse dock pro lightning will not turn off when the computer shuts down even though the option is selected. The mouse rgb will turn off, but the dock switches to rainbow rgb and never turns off. I have tried uninstalling and reinstalling synapse, but the issue is still present. I just wanted to make a post so hopefully Razer is aware of the issue.
Здравствуйте !При загрузке макроса выходит ошибка на “Это сопоставление требует Synapse”.1.Провобовал переустановить драйвера - не помогло.2. Отключил обновление драйверов мыши по подписи через диспетчер устройств - не помогло.Пробовал еще разные способы которые описаны в интернете - не помогло. Макросы написаны корректно.
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