Razer Synapse

Hi all, and RazerThere has been many posts about Synapse 4 keep crashing,And there has not been any response from Razer at all. the problem is that i love the Tec that thay produce, but the Synapse 4 is not getting fixed !!! at all , at the moment. Can Razer please acknowledge that there is a problem, and what thay are trying to do to sort it out. The longer that thay dont give any response, it just sends a message, that thay dont seam to care !!.I dont think that is the case, but please respond Razer,because the longer  thay leave it, the more damage it is doing for there reputation . Thanks in advance Razer

Hello,I would like to report what appears to be a regression in Razer Synapse 4 regarding macro execution speed, compared to Synapse 3.I am using onboard memory profiles with macros created previously in Synapse 3.When Synapse 4 is completely closed, the macros execute instantly with no noticeable delay, exactly as configured (0 ms delay). However, as soon as Synapse 4 is running, a significant delay appears between macro actions - even when the macro itself is set to 0 ms delay.I have prepared two videos that clearly demonstrate this difference in macro execution speed:• Synapse 3 (fast / no delay): https://youtu.be/NsiYelsQUrk• Synapse 4 (noticeable delay):

I’ve got Asus Vivobook laptop, Windows 11 and Synapse 4 installed.Almost everything was just fine until one of the Windows updates.Sound became crackling, distorted with unstable loudness levels.I’ve tried everything, have texted to support: they just said that my earphones were faulty so I got to return them on warranty… I did it, got a new pair and..The issue is still there.Whenever I turn off “Turn on audio enhanements” in Windows settings the problem dissapears along with better sound, eq and stuff. So it’s not an option.So I tried the following:removed everything with razer tool installed synapse 3 instead of synapse 4Everything WORKS JUST FINE.Installed Synapse 4Issue came back.Also I’ve reinstalled every sound and chipset driver in System, manually clean registry and still no results.Seems like Razer Software can’t work properly with Windows up

The title really says it all - i'm so happy that Synapse Preview finally launched for Mac, but my Naga V2 Hyperspeed isn't supported. Given that the Naga V2 Pro is supported, but not the Naga V2 Hyperspeed, I’m really hoping the team would be open to adding support for it. Is posting here the best way to pass this request on to the team?? Specifically for me, it's one of the best options for video editing software like davinci resolve. Would be great for the large Mac creative community to be able to utilize it for these use-cases, as the pickings are relatively slim, and the work arounds are tedious.Thanks in advance!!

1). I can't have mouse profiles on any of those open razer UI's, how to get there ?2) .. when you will support Linux customers as the first class citizens  ? .. or we should be paying for forever for our heresy to choose something better than Microsoft thing ?.

Hi everyone,My device: Razer Blade 18 (2024) – Intel i9-14900HX / RTX 4080 / Windows 11 Home I’m having an issue where Razer Synapse doesn’t start automatically with Windows, or if it does, it launches very late after the system boots. Until Synapse finally loads, my keyboard shows random lighting effects instead of my saved Chroma profile. Here’s what I’ve already tried (without success): Enabled “Start Razer Synapse on system startup” in the settings. Checked Task Manager → Startup tab (Synapse is enabled). Made a custom Task Scheduler entry to start Synapse at login (with and without delay). Set Synapse to run as administrator. Verified that Razer Synapse Service and Razer Central Service are set to “Automatic” and running. Reinstalled Synapse completely (including deleting leftover Razer folders from AppData and Program Files). Despite all this, Sy

sto provando a installare synapse ma continua a darmi errore

Linked Games and Auto Profile Switch no longer works after an Synapse Update (Jan 2026), profile switch doesn't affect the apps i'm using. i did a clean install to the software, the linked games now takes forever to scan games and i can't even add programs to it.

Razer Chroma addressable RGB controller facing problem that Synapse 4 dont recognize my connected device every time i startup pc, need to manually click refresh the controller in synapse to let chroma studio knew there is rgb device.

I am curious, are there plans or any existing workarounds to support the Deathstalker V2 Pro keyboard on macOS (latest version, e.g. macOS Sequoia v15.1.1 at time of this writing)? Looking forward to your replies!  

I have a Razer mouse, keyboards, ARGB controller, and have recently purchased a Sieren V3 Chroma microphone. I really like Razer hardware, but I have had no end of issues with the software - particularly when it comes to using Razer Chrome to control RGB lighting. I have been using SignalRGB to control my LED lighting of late, and it just works. No effort, no issues - it just works. I can't however run Razer Synapse and SignalRGB at the same time, meaning that I lose other functionality provided by Synapse.My feature request - allow me to completely disable Chroma while still runing Synapse. I can then use something else to control RGB lighting while still making use of Razer Synapse features. 

Scroll toggle mode works slower in Razer Synapse 4 and I can feel a delay. In Razer Synapse 3 it worked better. I use a Razer Basilisk V3, Windows 11.

On a fresh install of Synapse 4, the mic volume for my Nari Ultimate headset keeps getting turned down from 100 to < 20. This has an impact on any application that uses the mic, such as Teams, Discord, et cetera.The only workaround I’ve found is to close out all Synapse applications.Is there any way to disable mic volume auto adjustment in Synapse?

Hello everyone, first time razer customer here. I picked up a Tatarus V2 after seeing some people online talk about how great it works for video editing (my profession).  I got really excited about it, but was sad to see that it isn’t supported in the synapse for max preview yet. My question is: is it planned to ever be supported on synapse for Mac? Will products as old as the Tartarus be included in this new software? Or should I just return the Tartarus to Best Buy Thanks 

A few days ago I was prompted to update Synapse, including a reboot for a driver update, if I’m remembering it correctly. Later, when I went to play a particular game through Steam, it started immediately crashing on launch. After trying several things to fix it, I remembered the Razer update. After quitting out of the Synapse app, the game launched without issue.Going through my library, I found four games that crash immediately on launch when Synapse is running (with or without any devices connected) but work fine if it’s not. The games that are crashing are Epistory, Kind Words, Kind Words 2, and Squeakross, and the only thing I can find in common between them is that they’re all built with Unity, but other Unity games I tried work fine.[I’m on an M1 MacBook Air running macOS 26.2 and Synapse for Mac 4.0.86.2601140839 with a Basilisk V3 Pro.]On a positive note, hiding Synapse from the Dock finally works! Yay!

Hello, my friends! Has anyone come across the Razer Chroma app not launching? I have a Razer Blade 16.It always loaded, there were no problems. Just a week or two ago, such a problem appeared.

I was wondering why my Blackwidow V3 keyboard can’t support adaptive effect when running different games, but I lookup on google it actually works and support that feature. Synapse will help to switching different profiles between games, but it never worked on mine. I spent a couple hours to test those settings and finally found that if you turn on the Chroma APPS setting in Chroma CONNECT. All of your profiles will not be switching. As long as I turn it off. The profile start to switch automatically, but those game which support Chroma APPS like “Cyberpunk 2077” will not work now. I just submitted a feedback. Hopefully they will fix this bug soon.

I can't add any games to Linked Games. The games are visible in the list (under the + button), but nothing happens when I click the "ADD" button. When I find the game (exe file) myself using "Browse", nothing happens either.This feature is essential and if you have multiple profiles, you can't set anything up automatically!Does anyone have the same problem?Can anyone help?Thank youOperating System: Windows 11 Pro 24H2 (build: 26100.3194)Razer Synapse: 4.0.86.2502180127Connected hardware: Huntsman Elite, Naga Pro, Mouse Dock Chroma

After upgrading to Synapse 4 back in July, I discovered my macros didn’t work at all - not just on my PC but on my laptop also. Inside a separate application, Synapse 4 would just not record with the overlay feature that Synapse 3 did.I contacted support, spoke with many reps, uploaded several videos, and did the clean install process - still the macros feature would not work. I own many Razer products over the years: the Razer Cynosa keyboard, the razer basilisk mouse (v2), a headset, a razer blade laptop. I once had the phone when that was a thing - several different headsets, the Seiren mic. Getting an answer from support on older products I have is pretty lousy. Reps once had me order and return the wrong battery charger for my laptop multiple times before finally confirming they don’t sell compatible ones anymore, but my old stuff still works great besides. I’ll keep replacing the battery on my Razer blade until it explodesHowever, lack of working macros is a deal

pls help, my installer doesnt even work, like it doesnt even install the app, everytime i click on the installer it just doesnt do anything

Any reason why we can’t choose silent mode when using USB-c charger?  Understand why I can’t go into custom, np, but a USB-c charger and silent mode seems perfectly reasonable.  Current state means it’s much quieter to use the full power PSU where I can choose silent mode again. Thx!

I have a Blackshark V2. I used spatial audio all the time, however, Razer decided to update Razer synapse which completely broke THX Spatial Audio for every Blackshark V2 Headset. I have read that they would update the software to fix this new bug, which they have. This update seemed to try and fix this one problem, but they somehow didnt fix it? I restarted everything, went into my windows and went along with the new message they gave me, THX Spatial audio still does not change anything when clicking it, just like before the update

Hi guys, is it a known bug that the old Synapse 3 macro feature of recording a key down press and no up press resulted in the key being held down when activated doesn’t work in Synapse 4?Has anybody been able to find a workaround for this on Synapse 4 or is downgrading back to 3 the only way to get that capability back?Cheers.

I just cannot fight version 4 anymore, its absolute trash. Went back to 3 and will deal with any issues after Jan. 20th 2026 or just replace all my gear.

Today I received a new Basilisk V3 mouse. But somehow it wasn’t recognized by my Synapse 3 software that I had installed for my Tartarus V3.So, without giving it too much thought I upgraded to Synapse 4.Which send me straight to hell.Not only am I unable to assign any keys to my new mouse but it also completely screwed up all my Tartarus macros and configurations.And there is no way that I can reproduce the functionality I had in my Tartarus with Synapse 4.Not only is this newly aquired mouse useless this way but it also comletely destroyed a product I have been using for many years.And of course there is no way to revert back to Synapse 3.  So thanks but no thanks Razer!!!! I will return the mouse and I will never ever buy a Razer product again.