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2203 Threads
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DoctrSuSEInsider Mini
asked in Razer Synapse 4
Synapse 4 & Locking Windows

Does Synapse 4 make any changes to the longstanding inability to keep your lighting setup when your PC is locked?  Thanks in advance for letting me know so I don’t have to make a software change just to test.  Things on S3 are good, so I don’t really see a need to jump to S4.

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vizceral1
vizceral1Insider Mini
posted in Razer Synapse 3
Anyone else think RAZER is dog$h**?

I bought my headset (Razer NARI iteration unknown) years ago.  Spatial worked approx. 3% of the time.  Submitted feedback. Same B>S> loop on reinstalling terrible software.  Without warning, headset stopped registering.  I though about trying to fix, but honestly, I’m glad to have an excuse to be rid of this terrible product and company.  Razer, choke on you terrible support, $hit U.I., and awful sofftware.  For the record, that 3% time with the audio I wanted, that $hit was amazing...unfortunately, everything else about you is a disappointment.

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vizceral1
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Anonymous
asked in Razer Synapse 3
Audio delay after latest Synapse update

Hello, i have Kraken Ultimate and yesterday i performed a clean Windows 11 installation on my computer in a attempt to fix the audio issues caused by the latest Razer Synapse update, even after format the computer and install the Windows again and the latest Synapse update from nov 16th i'm still facing audio issues, the quality of audio is good but when i go to watch videios or listen any songs on my computer, they have a little delay from the audio in the start of the video or music, i noticed that this issue is more frequently when i go to watch some videios on the youtube, i hope Razer fix this soon.

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dekades
dekadesCommunity Cowboy
published in Razer Synapse for Mac Preview
Razer Synapse for Mac Guide and FAQ

Getting Started   Installation Guide Maximize your unfair advantage with the Razer Synapse for Mac Preview App, the unified cloud-based hardware configuration tool that takes your Razer devices to the next level.  Refer to these steps on how to install the Razer Synapse for Mac Preview App.Check out this guide on how to uninstall the Razer Synapse for Mac Preview App. Full Technical Specifications Supported Operating System: macOS 13 and above, on Apple silicon based Mac Languages: English, German, Spanish, French, Japanese, Korean, Portuguese, Russian, Chinese Simplified, Chinese Traditional Supported Component: Device Configurator Supported Devices: The Razer Synapse for Mac Preview Supported Devices  Frequently Asked Questions You can also find the FAQ on the official Razer support site.How do I create a Razer Synapse account? Go to Razer ID log in page.  Click "REGISTER A NEW ACCOUNT" to register for a Razer ID. How do I update the Razer Synapse for Mac Preview? Launch the Razer Sy

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dekades
dekades
dekadesCommunity Cowboy
published in Razer Synapse for Mac Preview
Razer Synapse for Mac Download Instructions

Download Instructions You can always find the newest version of the app online. Installation Guide Maximize your unfair advantage with the Razer Synapse for Mac Preview App, the unified cloud-based hardware configuration tool that takes your Razer devices to the next level.  Refer to these steps on how to install the Razer Synapse for Mac Preview App.

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dekades
dekades
dekadesCommunity Cowboy
published in Razer Synapse for Mac Preview
Bug Reporting Guidelines

Bug Reporting Guidelines Our goal is to collect reports on issues affecting the Razer Synapse for Mac Preview. This will be an extremely valuable tool for our team and will be the main source of information and issue tracking. Our staff and engineers will be monitoring this forum and will be working together to assess which bugs will need to be squished asap. If you don't see your bug being addressed, please bear in mind that there may be more critical issues that need to be dealt with. There may be times where we'll request more information regarding your issue, please be as accommodating as possible. It is crucial to stay on topic. Focus your threads around bug reports, workarounds and bug triggering. Opinions and criticisms should be directed to the General Discussion forum.  Technical issues regarding installation, launching and staying connected to should be posted in the Technical Issues forum.  Please don't double post your bugs.  If you find multiple bugs, create a separate thr

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dekades
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Kiran37rus
posted in Razer Synapse 3
Trouble with volume control in Razer Synapse 3.0

Hello! I recently bought a Huntsman V2 Analog keyboard, everything was fine, but last week I ran into a problem: As soon as Razer Synapse is loaded, the volume wheel on the keyboard stops working (including the mute button and switching tracks). If you exit the application, the volume wheel starts working normally. Please tell me what could be the problem and how to fix it. The app has already been reinstalled.

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Fulvouscastsharp453
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widsonekInsider Mini
asked in Razer Synapse 4
My Barracuda headphones not connecting with synapse 4

I have razer barracuda (not X or Pro) headphones but razer synapse 4 doesn't detect them scan doesn't start. my computer detects the headphones as USBAudio1.0 when i plug in the usb-c dongle. the headphones work normally but they don't connect to synapse 4. (the dongle is connected to the graphics card because that's the only place i have usb-c) (razer blackshark v2 pro are detected normally) 

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sdf45514sadfInsider Mini
asked in Razer Chroma RGB
Part of the RGB not working

Yesterday I spilled a bit of beer at my keyboard (razer blackwidow) and the thing is that numpad’s rgb is working fine just as arrow keys and 2 rows. I don’t know how half of the keyboards rgb just stopped working

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JuggernautguyInsider Mini
asked in Razer Chroma RGB
Marvel rivals chroma app issues

I am having trouble getting the marvel rivals chroma app listed here https://www.razer.com/chroma-workshop#--games--look--bmV0ZWFzZS9tYXJ2ZWwlMjByaXZhbHM_-_ to show up. i have launched the game several times but it does not work. additionally,  it is already listed on the workshop, but elsewhere i see that it is supposed to come out on april 18.is the marvel rivals chroma profile currently available, or will it be available later? additionally, if it is currently available, what steps should i take to try to make it work?

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headOldMossGreenhome912Insider Mini
asked in Razer Synapse 4
Razer naga x side buttons function not recgonized

I bought the mouse one month ago and just today installed synapse 4 on my company laptop. All has to be done through IT people. I am able to use the mouse, Synapse 4 recognize the mouse, I can use all the side buttons and they work as numerical pad.  I changed the light on synapse and it worked properly I edited the side buttons functions but it does not work. I still get the numbers instead of the keyboard fuctions I gave it. 

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Nebu1aX
Nebu1aXInsider Mini
asked in Razer Synapse 4
blackshark v2 thx spatial audio issue after recently synapse 4 update

After recently synapse 4 update on Nov 14, the left/right sound direction is reversed when thx spatial audio is enabled on my blackshark v2. If I switch to thx stereo, the left/right sound direction is correct. I have tried to uninstall synapse 4 and restart pc and reinstall synapse 4, but the the left/right sound direction reversed issue is still there. What should I do to fix this? Is anybody has the same issue?

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mjw9999Insider Mini
asked in Razer Synapse 4
Huntsman v3pro, Wolverine, crash

"I bought the Wolverine V3 Pro. I'm also using the Huntsman V3 Pro. Did you know that the Huntsman V3 Pro is recognized as an Xbox 360 controller for Windows? When this happens, the Wolverine V3 Pro becomes unresponsive in certain games. It doesn't get recognized. I have to change the Huntsman, which is detected as an Xbox 360 for Windows, to 'Disable' in order to use the controller. It's so inconvenient and annoying. What should I do in this case?"

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Wireline1
Wireline1Insider Mini
asked in Razer Synapse 4
Synapse 4 is stuck recognizing my mouse

After a fresh Synapse 4 install both my Naga Trinity and Deathadder V3 Hyperspeed are seemingly stuck “Detecting Device...” There is another thread about this but it was locked after the first response so if they found a fix it’s in private messages… That being said, both my headset and keyboard are being detected just fine. My mice drivers are up to date and my Synapse is version 4.0.86.2411140357. Synapse 3 also had no problems detecting either mouse.  

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DarkRedbitbus830
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Aziraph4leInsider Mini
asked in Razer Synapse 4
Synapse 4 Chroma Laggy

I have several razer pheripherals. By defualt I have chroma set up so that a wave colour gradient from left to right goes across my devices. Since upgrading to Synapse 4, the way the wave travels is no longer smooth. I can visibly see the colours stepping from one shade to another as the gradient moves across the devices. The effect this produces is not nearly as pleasing as it looked when the gradient was smooth. I switched back to Synapse 3 and the problem is not there. Unfortunately it looks like the Wolverine v3 Pro isn’t compatible with Synapse 3 or I would stick with that. I don’t really understand how razer have managed to ruin this effect, but I’m wondering if anyone has the same experience or if we can expect a fix.

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DarkCyanammocool975
DarkCyanammocool975Insider Mini
asked in Razer Synapse 4
synapse 4 issues

i boght the huntsman mini for the snaptap but the snap tap needs synapse 4 and synapse 4 is always crashing does someone has any solution?

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DarkCyanammocool975
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smartAmaranthRed071Insider Mini
asked in Razer Synapse 4
Synapse 4.0 detects wrong executable for game, refuses to associate with correct one

I am trying to get Synapse 4.0 to automatically change profiles, and it works for most games and programs. “Star Trek Online” is an exception.  Like several other games, Synapse automatically detects the *launcher* (“Star Trek Online.exe”) and adds it to the game list.  If you associate this with a profile, Synapse will change profiles only when you’re at the launcher.  It will then change back to whatever was selected before hand when you get past the launcher.  It also does this for FFXIV, but I was able to manually associate the game executable with the profile in addition to the launcher executable.For Star Trek Online, it simply refuses to let me add the “GameClient.exe” (the actual game) to the list of apps and games that can be associated with profiles.  If you remove STO from the games list and attempt to add “Star Trek Online.exe”, it’ll add that without a problem.  If you try to add “GameClient.exe” from the x64 subdirectory (this is the version that’s actually used), it does

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Liberty_RadiusInsider Mini
posted in Razer Synapse 4
Razer Nommo V2 Pro Not Detected

I’ve recently had issues with my Razer Nommo V2 Pro speakers not being detected by Razer Synapse 4. I get a USB device not detected error in Windows, after hitting the control pod button a couple of times to switch to BT and back to PC, it connects and sound works but the Razer Synapse 4 tab remains blank with ‘detecting device’ and I cannot change any settings. FIrmware and Synapse are updated to the latest versions. I’ve had constant issues with these speakers not connecting properly with my PC and do regret my purchase somewhat. Please assist.  

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dwmundyInsider Mini
asked in Razer Synapse 4
Display Settings for Blade 16 blank in Synapse 4

When cycling through the setting tab within Synapse4  for the Blade 16  the display settings are blank when I click display and therefore cannot adjust the display settings.  i have reinstalled synapse and the problem persists Any Thoughts?

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RZ83-02730100678Insider Mini
asked in Razer Synapse 3
urbo Mode Issue in ReMouse Macro After License Activation

I've been using ReMouse Macro for about a month without any issues. However, after activating my license, the program suddenly started running in Turbo Mode, performing 10,000 repetitions per minutTurbo mode issuee, no matter what delay settings I apply.I’ve tried everything—reinstalling the software, adjusting delay settings, running it as administrator, and even disabling other macro programs—but nothing works. The strange part is that when I run it without a license, it works perfectly fine.Has anyone else encountered this issue? Could it be a bug in the licensed version? Any advice would be greatly appreciated!

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QUARTZMahoganyawesome249
QUARTZMahoganyawesome249Insider Mini
asked in Razer Synapse 3
Turbo mode issue

Recently, my turbo “macro” button for my mouse stopped working. Now every time i press the button to activate turbo clicking, nothing happens. Anyone has a solution?

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javafuelInsider Mini
posted in Razer Synapse 4
Please add key name

A couple of suggestionsimprove lay out of Tartarus. Currently it displays the wrists pad which serves not purpose in Synapse. Increase keys area Add key name instead of shortcut keys. This is very helpful when you have a lot of apps/games mapped. Example from G13  

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javafuelInsider Mini
asked in Razer Synapse 4
No mouse function with modifier combo?

 I use Logitech G13 for 3D modeling, but it’s dying. The plan is to replace G13 with Tartarus V2. Common navigation commands in 3D modeling programs use hold mouse button and a modifier. Synapse can’t do Mouse functions with modifier? or Google AI is malfunctioning? I tried creating macro for it and it’s not working so far. :(​​​​​​ 

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PinkLacepulsedome758
PinkLacepulsedome758Insider Mini
asked in Razer Chroma RGB
No Chroma devices detected

My synapse doesn’t recognise my razer chroma devices anymore, i have a keyboard, mousepad, mouse and mouse dock, that all worked perfectly fine. and now NONE of them get recognised by synapse.I recently re built my gaming setup, so i would really like it to match my other colours.

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Grendalf
GrendalfInsider Mini
asked in Razer Synapse 4
Synapse 4 startup problem

Hello all,On one of my PC Synapse 4 is not starting up properly.  During the startup phase, it is downloading files but it doesn’t complete.  It downloads files non-stop reaching 50 000 % + and keep rising. I have all the latest update of Windows 11and without any razer devices connected but it is always bug at this place. Anyone encounter this and have a workaround? Thank you!

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