Razer Synapse

Do you know if the MacOS will support a Razer Pro Click V1 or Pro Click V2 mouse, or is only a vertical mouse supported?Thanks!

Does it exit at all?I know companies like Microsoft/Citrix etc have software scrubbers that will if needed clear out any left-over folders / files and registry entries settings etc of their software applications. Since I bought lemon / flawed tech by Razer (mainly a Deathstalker V2 Pro keyboard with persitent demo-mode issues) and support is not to quick to help me out I am hoping this community gets me pionted in the right direction. 

Hello,I’m experiencing an issue with my Razer USB Sound Card in Razer Synapse 4. When I connect the device, Synapse continuously shows "Updating" under the sound card, and it never finishes. Because of this, I’m unable to use the device properly.I have already tried the following steps: Restarted my PC Reinstalled Razer Synapse 4 Tried different USB ports None of these steps resolved the issue.Could you please help me fix this problem?Thank you in advance for your support.Best regards,  

I'm currently having my mobo Z690 Taichi Razer edition (This is the latest version motherboard with the BIOS flashed to v.18.0.3 directly and win11pro ready when it leaves the factory this year. There is no need to flash the BIOS manually like the old mobos), which doesn't show up in Synapse 4 any longer, even if it's the first install. It was mistakenly identified as the B550 AMD version, but it's Z690 Intel version. I don't want to return the Synapse 3 because I also bought the Freyja, which can only be driven by the 4. Please help me!!! 

Razer Nommo V2. Non pro. Purchased 12/2023 bad sound quality with THX spatial, missing sounds. Get it fixed February March 2024. Start Synapse 4 beta. Bad sound quality blah blah blah. Get it fixed there too. April 2024 through September 24. Everything is great. Synapse 4 goes live. Bad Sound quality with THX spatial. Missing sounds. THX profiles missing. I'm still on 3 because the ARGB controller is wack in Synapse 4. Few months later try 4 again.  Report the issue. Get a fix. THX profiles missing though. So what that was 4 to 5 months ago? Ive been missing those profiles and the games with missing profiles sound bad. Guess What! THX Spatial is not longer working again! Now everything sounds bad in THX Spatial mode. ARGB Controller needs turned off and on after every boot. This doesn't happen in 3 btw. I have been reporting this several times in anyway I can for what 5 months now.  I have another good one. Huntsman Elite. Delete key does not work in Synapse 4. Close Synapse 4 all is g

So uhm Razer Synapse 4 just resets your custom config instead of porting it over from Synapse 3...? Everyting on my Blackshark V2 PRO was reset on Synapse 4. Thank god tho that even after installing Synapse 4, which deletes Synapse 3, my Synapse 3 still had it saved when i reinstalled it. So uninstalling the software and reinstalling it saves it but not upgrading from Synapse 3 → Synapse 4. Make it make sense Razer please.

Hi Razer Team,I just created this account specifically to share some feedback on Synapse because I really love Razer products but find Synapse a bit heavy and resource-consuming. On my PC, it added 2 seconds to the startup time.If you co-optimize Synapse with teams experienced in deep system optimization — like the Ghost Spectre developers who make Windows lightweight and snappy — I believe Synapse could become way more efficient and user-friendly without losing features.If the Ghost Spectre team could make Windows 11 feel like Linux, imagine how much those people can optimize Synapse.Even a “Lite Mode” version of Synapse for users who want just the essentials would be an awesome start.Thanks for listening!Looking forward to seeing Synapse evolve.

I am trying to get Synapse 4.0 to automatically change profiles, and it works for most games and programs. “Star Trek Online” is an exception.  Like several other games, Synapse automatically detects the *launcher* (“Star Trek Online.exe”) and adds it to the game list.  If you associate this with a profile, Synapse will change profiles only when you’re at the launcher.  It will then change back to whatever was selected before hand when you get past the launcher.  It also does this for FFXIV, but I was able to manually associate the game executable with the profile in addition to the launcher executable.For Star Trek Online, it simply refuses to let me add the “GameClient.exe” (the actual game) to the list of apps and games that can be associated with profiles.  If you remove STO from the games list and attempt to add “Star Trek Online.exe”, it’ll add that without a problem.  If you try to add “GameClient.exe” from the x64 subdirectory (this is the version that’s actually used), it does

Does this happen to anyone else and has anyone found a solution?I was having no issues with just my Naga V2 Hyperspeed mouse, but now that I've added a Deathstalker V2 keyboard, I find that Synapse frequently loses its connection with the mouse (as seen in the first screenshot). Then I restart Synapse and it regains the connection (second screenshot).I'm using Bluetooth and the mouse still moves and clicks, but my macros and the application switching do not.not working before restart working after restart 

I have a Biostar B550 MXC PRO motherboard that came with the MAX model of AVGPC, and I want to upgrade to T-Force Delta DDR4, those comes with RGB and since my computer came with VividLEDDJ that as you can see is compatible with RAZER. So I wonder if I can also control or at least the RAM sticks will sync with the effect I choose in RAZER Chroma, through RAZER Connect. Thanks you in advance. 

Сразу по истечении гарантийного срока исчезло 2/3 освещения у коврика для мыши Razer Strider Chroma. В чем могут быть причины? Можно ли его отремонтировать? Я отношусь к нему очень бережно.

I have a lot of ideas for Synapse 4 and I think you are reading this have at least thought in something amazing for the community or for the software, or both.So, why not create a Category here in this forum exclusive for ideas like yours and mine?So people would vote and discuss making the community engaged in and helping the staff and devs to understand whats their community want and need the most.What you think? 

Hello. Tell me, why i can`t change game mode   in Synapse 4 when switching profiles? Let's say I want to have a game mode set in one profile, but not in another profile! In Synapse 3, it worked !  as well as at the start of Synapse 4. But now! It doesn't work! And the  game mode cannot be configured differently in different profiles. Fix it!Everyone has this problem.This is the reason why I and many others have to stay on Synapse 3.

Hello. Tell me, why i can`t change game mode   in Synapse 4 when switching profiles? Let's say I want to have a game mode set in one profile, but not in another profile! In Synapse 3, it worked !  as well as at the start of Synapse 4. But now! It doesn't work! And the  game mode cannot be configured differently in different profiles. Fix it!Everyone has this problem.This is the reason why I and many others have to stay on Synapse 3.

Not sure when this problem started, but it must have been within the last ~2 months.Current Synapse version is 4.0.86.2505230700Completely uninstalled, rebooted, and reinstalled Synapse already without any change.I can create macros normally in the Macro module, but when attempting to assign a macro to a mouse button the entire Synapse screen apart from the top menu goes blank until pressing F5 to refresh the tab.Currently unable to assign any macro to the mouse, severely limiting the product usage.Sounds similar to what is reported in this other thread.As soon as the MACRO selection dropdown box is clicked the entire screen goes blank 

Is there any possible way to disable Auto Updates in Synapse 4 & Chroma?I am finding Auto Updates are causing to many system issues & I would rather choose when to update.

Beyond testing the Razer Synapse Preview for macOS and being curious about our experience so far—especially around device compatibility and performance. Does anyone have insight on when we might see a stable update or new beta release from Razer?

So, when I map macro/some of multimedia options, it doesn’t work and says “This mapping requires Razer Synapse”. I tried reinstalling, rewriting macro, nothing worked. Is there and solution?

I have an Asrock Z690 Taichi Razer edition motherboard. The list of supported devices doesn’t include motherboards and since I’ll lose all my profiles from synapse 3 if I were to switch to 4 right now I’d rather not experiment and see if my motherboard is supported. Is this motherboard supported and are there plans for the motherboard to be supported if it isn’t already?  sorry for the title spelling I’m on mobile and clearly can’t type. 

On my Naga V2 Pro, when I toggle the dpi sensitivity or the scroll wheel setting using the buttons on the mouse, the active setting does not change in the Synapse UI. For example, I have setting 3, 1600 DPI active right now and thats what is highlighted in the UI. Now I toggle via the button on the mouse to setting 4, 3200 DPI and the sensitivity changes but setting 3 is still highlighted in the UI. Now I can click on any of the 5 sensitivity stages in the UI and it will change to that, but the UI will stay with that highlighted even after toggling the sensitivity again via the mouse. Keep in mind that this bug is only reproducible after power cycling the mouse as outlined in my first bug report thread. If I have synpase open and dont power cycle the mouse, the sensitivity or scroll wheel buttons on the mouse wont do anything. Razer Naga V2 Pro, Firmware Version 1.3.0.0 (latest) on the Mac Synapse 4 Preview Version 4.0.86.2504290730, on MacOs 15.5.

I recently purchased a Basilisk V3 Pro 30k and connected it to my MacBook Pro. I also just installed Synapse Preview for Mac. When Synapse is running, I’m able to successfully configure the RGB, so as far as I can tell, Synapse and my mac are able to communicate with my new mouse. However, when Synapse is running the following buttons do not work:Sensitivity Clutch Scroll Mode Toggle Cycle Up Sensitivity StagesWhen I say they “do not work”, I mean that clicking those three buttons has no affect. Additionally, tilting the scroll wheel left or right has no affect. When I try to remap the functions of any of those buttons, nothing happens. They continue to do nothing. The only buttons that work correctly are left/right click, scrolling, scroll click, mouse4, and mouse5.However, if I quit Synapse, RGB lighting goes back to default and all the buttons work as expected, performing their default behavior. Additionally, tilting scroll wheel left or right performs horizontal scrolling as expect

since upgrading to synapse 4, it stopped saving some settings correctly eg. keyboard game modeheadset THX spatial mode 

In these recent updates this feature got bugged, it still works just not as intended. to verify this I went back to synapse 3 for testing purposes and there it worked as intended.I like to use the M1-M5 buttons as my very specific controls for some games and this bug completely breaks it,For example, I like to bind my M3 to Alt  (which is a jump key for the game in question), now when I use the regular Alt key I can jump while moving to the right (pressing right arrow key). Problem is that when i rebind my M3 to work this way, it just does NOT do the same thing. I tried all the available options, in any configuration I might add, be it key recording, alphanumeric or any other option) it just won’t work as the actual key anymore. Any thoughts/ideas or workarounds would be very helpful.  I use a Razer BlackWidow V4 Pro

Hi everyone,I just purchased a Viper V3 Pro. The Dongle sometimes might not show the light indicating my mouse battery after I open my computer. Sometimes when I wake up my computer from sleep the Dongle also showed no light of my mouse battery as well; but the mouse is still working. Then, I have to unplug the Dongle and plug it again and it works fine. And sometimes I cannot wake up my computer from sleep using the mouse and the dongle as well; sometimes it works sometimes it doesn’t. I don’t experience any connectivity issues during gaming or using. It’s just something happen at the beginning like when I first start my computer or waking up from sleep oor trying to wake the computer from sleep. I already reinstall synapse4, update firmware, pairing etc, but it still happens. Is this a software issue or hardware issues? Should I RMA?

Hi everyone,I just purchased a Viper V3 Pro. The Dongle sometimes might not show the light indicating my mouse battery after I open my computer. Sometimes when I wake up my computer from sleep the Dongle also showed no light of my mouse battery as well; but the mouse is still working. Then, I have to unplug the Dongle and plug it again and it works fine. And sometimes I cannot wake up my computer from sleep using the mouse and the dongle as well; sometimes it works sometimes it doesn’t. I don’t experience any connectivity issues during gaming or using. It’s just something happen at the beginning like when I first start my computer or waking up from sleep oor trying to wake the computer from sleep. I already reinstall synapse4, update firmware, pairing etc, but it still happens. Is this a software issue or hardware issues? Should I RMA?