Razer Synapse

Just bought a new Barracuda Pro headset and a Viper V3 HyperSpeed mouse. Whenever I launch installer for Synapse, I get Server Access Unavailable. Went through all of the troubleshooting steps found online with no luck. Tried to updated BIOS, turn VPN on/off, turn Firewall & Windows defender ON / OFF,  add exceptions etc to firewall, change IPV4/IPV6 settings,  launching installer through earlier versions, trying to install other razer apps first (can’t install anything, same error every time), made sure network drivers and windows is updated, tried wired connection, tried mobile hotspot, WIFI, removed all razer devices and their drivers. Probably forgot to mention a few more since I’ve been at it for hours.Literally nothing seems to make a difference and at this point I’m losing hope which is a shame since there’s so much of the headset features locked behind Synapse and I just bought them today. Any help would be greatly appreciated!

Razer Synapse 4 just randomly crashed on my PC a few days ago, and since then, no matter how many times i reinstall it, it crashes on launch every time, and i think it is because it doesn't have the services that it needs to work. It only ever installs the Razer Elevation Service, and I think it cant install them because it can't get the services package from assets.razer.com, or something. It also just doesn't install the C:\Program Files (x86)\Razer\Razer Services\ folder on my PC. Does anyone having a working synapse 4 installation and has this folder so i can install it through cmd or powershell? Maybe through google drive or something. 

Since the update V4.0.86.2605190956 of Razer Synapse on Windows, the button 9 of the Razer Naga V2 Pro mouse cannot be modified at all. Here’s what button 8 looks like, what is expected: And here is button 9. Notice that the turbo function simply isn’t present: Since turbo was activated prior to this update, it still works. However, this update changed something in the behavior which make the function behave extremely herratically. To fix it I had to tone down the turbo on the button 8 for scrolling up. However, due to this bug I cannot do the same for button 9. A partial fix comes in the way of closing Razer Synapse completely. Even though both of these function uses Razer Synapse, closing it seems to make it behave non-herratically as it did before. However, I change between two profile often so having to re-open Razer Synapse, change profile and close it again is not convenient at all.

I'm experiencing an issue after logging into Razer Synapse. There's an undeletable default app profile that seems permanently saved in the cloud. It syncs back to my local device every time I log in, and it sometimes prevents me from adding new profiles.

Tired of using Rawaccel every time I turn on my PC I need to open the program. I want to ask you guys when is Razer going to enable me to fix the rotation of my mouse? Or the hardware is limited and the Razer programmers will not make my Deathadder v3 Pro have mouse rotation? I already sent two feedbacks months ago and still no mouse rotation feature. I need to know so I can make up my mind to buy another mouse with mouse rotation built in.

Synapse for Mac is relentlessly opening the system settings, prompting me to grant it permissions that it has absolutely no business asking for.I’m using a mouse with no RGB lighting, so Screen & System Audio Recording is unnecessary. Full Disk Access? Seriously? That’s a huge ask for an app that adjusts my mouse sensitivity. I don’t even need Bluetooth access, because this mouse has a dongle. It’s one thing to ask, but when the app is open, it constantly pops open the dialog asking for these things, and if you focus the window, it will open the related pages in the system settings. It’s extremely intrusive.

You ruined my ability to make lighting profiles. Haptics have been a huge mess. I'm done. Can't take the abuse of the new Razer. You never finished supporting Lian Li still missing 26 Led fan option for Lian Li TL LCD 140mm fans to be used with Razer Chroma Addressable RGB controller. I asked for Tartarus on large format RGB mousepads in 2019. That has been sitting in beta working for over two months. I told you Clio has low volume. Still not able to hear anything in game from this as a rear speaker. Works with Voicemeeter. I can have actual 5.1 and volume. Haptics are very unreliable and inconsistent. Hammerhead v3 hyperspeed offers THX Spatial Audio App yet isn't supported properly. https://youtube.com/watch?v=lobJbP2ArY4&si=P7vfhEfx1JmWhUab https://youtube.com/watch?v=kxZO8lzL39M&si=Q2g2y9mo53NQ2dwM https://youtube.com/watch?v=AxcIs1gtR0k&si=YOVgjKegiRsP6lFF All these years collecting special editions and working from the Chroma ecosystem wasted. It's all too much! I

Getting Started   Installation Guide Maximize your unfair advantage with the Razer Synapse for Mac Preview App, the unified cloud-based hardware configuration tool that takes your Razer devices to the next level.  Refer to these steps on how to install the Razer Synapse for Mac Preview App.Check out this guide on how to uninstall the Razer Synapse for Mac Preview App. Full Technical Specifications Supported Operating System: macOS 13 and above, on Apple silicon based Mac Languages: English, German, Spanish, French, Japanese, Korean, Portuguese, Russian, Chinese Simplified, Chinese Traditional Supported Component: Device Configurator Supported Devices: The Razer Synapse for Mac Preview Supported Devices  Frequently Asked Questions You can also find the FAQ on the official Razer support site.How do I create a Razer Synapse account? Go to Razer ID log in page.  Click "REGISTER A NEW ACCOUNT" to register for a Razer ID. How do I update the Razer Synapse for Mac Preview? Launch the Razer Sy

My Razer mouse indicates 2 states via LED: 1. Awaked from sleep and no Synapse detected (Spectrum Cycling LED) 2. Synapse detected and just linked teh mouse (Switched profile’s color LED)Issue: My Razer BASILISK V3 X HyperSpeed does totally not remember my customized DPI and every awaking from sleep reverts its DPI to default. (400/800/1600/3200/6400 DPI) Then Synapse 4 applies my customized DPI list to my mouse again but it spends about 5 secs until the DPI reapplied so it makes me goes mad.The mouse works cool but its software’s awful and completely spoiling customer experiences.Do NOT tell me to update or reinstall Razer Synapse.

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Hello all,On one of my PC Synapse 4 is not starting up properly.  During the startup phase, it is downloading files but it doesn’t complete.  It downloads files non-stop reaching 50 000 % + and keep rising. I have all the latest update of Windows 11and without any razer devices connected but it is always bug at this place. Anyone encounter this and have a workaround? Thank you!

AUDIO IN SYNAPSE DONT WORKSRAZER BLACKSHARK v2 PRO 20231.GO HERE  (PROPERTIES) ADVANCED  AND HERE TURN EVERYTHING ON AND IT WILL WORKS AGAIN AND IF NOT TRYWIN+RMSCONFIGAND TURN ON THIS PROCESS   

Hi,My microphone is working fine but the RGB suddenly stopped working. I’ve tried multiple troubleshooting steps already but to no avail. It just happened yesterday. Troubleshooting Steps done:1.) Unplug and re-plug cable.2.) Uninstall and Re-install Razer Synapse/Chroma.3.) Uninstall and Re-install Seiren V3 Chroma Driver from Device Manager.4.) Turn on my PC with only the Seiren V3 Chroma plugged in.5.) Try all USB ports including a docking station on my PC.6.) Run my device with Razer Synapse/Chroma disabled. I don’t have an extra computer/laptop to try my device. Is anyone experiencing this as well?

Linked Games and Auto Profile Switch no longer works after an Synapse Update (Jan 2026), profile switch doesn't affect the apps i'm using. i did a clean install to the software, the linked games now takes forever to scan games and i can't even add programs to it.

The audio equalizare in Razer synapse 4 is not doing anything to my sound, cant modify anything, the problem started 3-4 days ago. 

what do you neeed for axxaror right,  what armor d oyou  use for cg, nex is week to magic gear, shadow slaps in toa, toa sucks out of all the raids1-10 how much do you like our raxor chair, what about the mouse and pad mic and headphones.i just wish they would get us more clothes

The problemAfter the recent Razer Synapse 4 update, somewhere around the end of April - the beginning of May, my laptop settings tab became completely blank.Exactly the same blank tab as in the image in the topic at the link:https://insider.razer.com/razer-synapse-4-55/kraken-v3-pro-tab-is-blank-70072?postid=236934#post236934Only in my case, instead of "kraken v3 pro" it was my laptop "blade 16".The solutionI managed to fix the problem this way:Delete the "Razer" folder in the directory - "C:\Users\%username%\AppData\Local\"; Open "System Settings -> Apps -> Installed apps -> Razer Synapse (three dots, click on modify)". Click "Repair" in the app that opens.The same actions can be seen in the following videos:https://youtu.be/upGhuFuAIDo?t=17, 0:17 - 0:52 https://youtu.be/v0vHE1ooHDc?t=57, 0:57 - 1:25After completing these steps, log in to your profile in Razer Synapse. It will load the previous settings from your profile and download and install all the necessary modules, jus

Synapse 4 is garbage it doesn't work half the time and the other half it keeps crashing, i have never used such a buggy software in my life, its literally reseting all my profiles to default even if i re-import them or create new ones, if i switch profiles for a differnet game its keeps jumping back and forth from 1 to the other, why this is even available yet is beyond me, cant use Synaps 3 installer "Server access unavailable" im using the Razer Tartarus V2 and its completely un-usable with Synapse 4, why could they not allow us to use Synapse 3 locally i dont understand, those that still have synapse 3 can use it locally 

I’ve seen some others have had some problems with installing Synapse 4, but the fixes either I can’t implement because they’re too technical (using PowerShell) or they don’t work for me (closing any Razer processes in Task Manager).Does anyone have any recommendations for a fix that works and isn’t technical?

Hi, I’ve been trying to recreate Sequence Macro like functionality in Razer Synapse. But for some reason it doesn’t really work well. Any ideas what’s the best way to create a macro like this:  

g, h, j, k, o, p, [, ], c, TAB, LShift, CapsLock, Del, PGup, Numpad4, Numpad5. All have the blue LED disabled. The first day i noticed i was able to get it to temporarily fix itself by unplugging the keyboard , restarting synapse 4, and plugging it back in. but since then this issue persists, i know these LEDs are not burned out. they are just software disabled. I've tried firmware updating and factory resetting the Hunstman Elite. But i wish not to uninstall synapse if i can avoid it. When synapse is off and the keyboard is on default spectrum cycling the blue LEDs remain disabled.I am firmly certain this is a synapse issue but because my keyboard is out of warranty i was forced onto this forum instead of talking to a customer service person. Edit* Windows Dynamic Lighting is off, Razer is set to Chroma RGB.

Synapse 4 – Tartarus Pro 8-Way Input Issue (Still Unresolved)I’ve been dealing with an issue in Synapse 4 affecting the Tartarus Pro for nearly a year now.Functionality that worked reliably in Synapse 3 — especially 8-way directional input (diagonal movement) and simultaneous key combinations — is no longer usable in Synapse 4.Since Synapse 3 has been discontinued, there is currently no fallback option.The issue has been documented through multiple support cases (logs, video evidence, cross-system testing) and has also been reported by other users in the community.Most recently, Razer Support stated that it cannot currently be confirmed whether this behavior is a known issue or an intentional change — nor if or when the original functionality might be restored.After nearly a year, this lack of clarity is difficult to understand.Is anyone else experiencing the same behavior?Any feedback or confirmation would be appreciated. Synapse 4 – Tartarus Pro 8-Wege-Steuerung Problem (weiterhin un

Synapse 4 – Tartarus Pro 8-Way Input Issue (Still Unresolved)I’ve been dealing with an issue in Synapse 4 affecting the Tartarus Pro for nearly a year now.Functionality that worked reliably in Synapse 3 — especially 8-way directional input (diagonal movement) and simultaneous key combinations — is no longer usable in Synapse 4.Since Synapse 3 has been discontinued, there is currently no fallback option.The issue has been documented through multiple support cases (logs, video evidence, cross-system testing) and has also been reported by other users in the community.Most recently, Razer Support stated that it cannot currently be confirmed whether this behavior is a known issue or an intentional change — nor if or when the original functionality might be restored.After nearly a year, this lack of clarity is difficult to understand.Is anyone else experiencing the same behavior?Any feedback or confirmation would be appreciated. Synapse 4 – Tartarus Pro 8-Wege-Steuerung Problem (weiterhin un

In Synapse 4, Ultra-Low Latency mode is currently not usable. In the text description for it it says “… as low as ~10ms.When disabled, enjoy gaming grade latency ...” when in fact it should be “… as low as ~10ms. When disabled, enjoy gaming grade latency ...”See screenshot attached.  The forgotten space here makes my BlackShark V3 headset unusable because the absence of the space prevents me from enjoying gaming grade latency. In fact, I haven’t been able to enjoy anything at all after identifying this.ProductSynapse 4Software Version4.0.86.2512101100 REPRODUCTION STEPSConnect any Razer headset product that is compatible with Ultra-low Latency Mode. Open Synapse 4. Under “Devices” (top left corner), click on the image of the headset. Along the top bar, click on “Enhancement” Under “ULTRA-LOW LATENCY” read the description. EXPECTED RESULT“… as low as ~10ms.When disabled, enjoy gaming grade latency ...” ACTUAL RESULT“… as low as ~10ms. When disabled, enjoy gaming grade latency ...” SYSTE