Razer Synapse

I can't see my mouse in the razer app on mac Sequoia v15.5

I have the basilisk v3 pro and the mouse dock pro. I have Synapse 3 downloaded and everything is paired. The only issue I'm having is the mouse dock pro lightning will not turn off when the computer shuts down even though the option is selected. The mouse rgb will turn off, but the dock switches to rainbow rgb and never turns off. I have tried uninstalling and reinstalling synapse, but the issue is still present. I just wanted to make a post so hopefully Razer is aware of the issue.

Ever since I switched the Chroma RGB app of Synapse 3 to Synapse 4 I have had this issue. The only Razer RGB device I have is the Razer Hanbo Chroma RGB AIO Liquid Cooler. Basically, I am trying to use the “wheel” quick effect, but nothing happens when I select. After this, I decided to use Chroma studio and add a wheel preset, but the lights seem to be lagging and stuttering but still colorful. When testing the other quick effects that aren’t the wheel, they work, but they are also seem to stutter, almost like the lights are working fine, but at the end of the loop, there is a stutter and the loop repeats. I have a separate Logitech rgb keyboard on separate software and the rgb animations seem very fluid, unlike the pump and fans. Also, just so you know, the windows lighting effects setting is deactivated. Maybe it is an issue with the Hanbo Chroma RGB AIO Liquid Cooler’s firmware and it is somehow compatible with Synapse 3 but not 4, but that should not be an issue, since the hardwar

Simple question. I don’t see the module for phillips hue in synapse 4. Am I missing something?

I have razer synapse 4 and all lights tunf off in razer devices after launching the game. If i stop razer synapse software the lignts turn on again. I followed razer guidelines in order to disable dinamic screen in windows. Can anyone faced this issue?. Thanks

Whenever I set any macro to use toggle continuous playback, overtime the playback will begin to slow. The total duration will be 7 seconds but as it runs it’ll take 13 seconds or longer to complete. tried fresh install and pc restart nothing works.

After recent update on every system start Razer Synapse automatically switches on THX Spatial Audio option. Even though I manually switch it to off to THX Stereo every time. Is there any way to fix it? It also happens when I just restart Razer Synapse app without rebooting system.

I was wondering why my Blackwidow V3 keyboard can’t support adaptive effect when running different games, but I lookup on google it actually works and support that feature. Synapse will help to switching different profiles between games, but it never worked on mine. I spent a couple hours to test those settings and finally found that if you turn on the Chroma APPS setting in Chroma CONNECT. All of your profiles will not be switching. As long as I turn it off. The profile start to switch automatically, but those game which support Chroma APPS like “Cyberpunk 2077” will not work now. I just submitted a feedback. Hopefully they will fix this bug soon.

I am curious, are there plans or any existing workarounds to support the Deathstalker V2 Pro keyboard on macOS (latest version, e.g. macOS Sequoia v15.1.1 at time of this writing)? Looking forward to your replies!

Wana know how to install razer synapse without internet connection

hello, I have a razer nari ultimate, installed from the synapse version to synapse 4. I can't find the device. what to do?

i dont see nothing when i click macro list

So, yesterday i was using my macro, i just got the razer basilisk v3 the day before that, until i recorded it and scrolled the wheel up and down, i assigned all the buttons correctly, and instead of it saying “Scroll up” or “Scroll down” it said “Scroll left” “Scroll right’. I have tried Updating Synapse Reinstalling Synapse Updating mouse drivers Fixing mouse settings Taking a break from using the mouse.

There are currently far too many bugs related to macros.When I click on the macro list, a gray/blank screen appears just like that.I’ve already gone into Devices & Modules and tried to remove the Macro module, and even completely uninstalled and reinstalled Razer Synapse — but the macro feature is still broken.I’m not the only one experiencing this. Many users in Korean communities are reporting the same issue, and I’ve seen that users in other countries are also affected.It seems like an urgent update is needed to resolve this.

I have razer barracuda (not X or Pro) headphones but razer synapse 4 doesn't detect them scan doesn't start. my computer detects the headphones as USBAudio1.0 when i plug in the usb-c dongle. the headphones work normally but they don't connect to synapse 4. (the dongle is connected to the graphics card because that's the only place i have usb-c) (razer blackshark v2 pro are detected normally)

I have my Tartarus v2 set up the way I like with 01 mapped to ESC, 06 to TAB, 11 to Shift and 16 to CTRL. This configuration works perfectly in Conan Exiles but ESO ignores the keymaps altogether. So I know that Synapse 4 is storing the maps but cannot work out why ESO is not picking them up.

Hey. So Razer Synapse constantly logs me out, mid-match, minimizing my game without my control & costing me the game, multiple times now. Yes, I am on the latest version. Yes, I have tried reinstalling. How would you feel if you were in the middle of playing a competitive game, & all of a sudden it gets forcefully minimized in an intense moment, so that you can login to your RAZER account of all things?? Then, you alt+tab back to your game, only for it to minimize it AGAIN to ask me to login back into my account which it KICKED ME OUT OF in the first place. I'm NOT the only one having this problem. There are THREADS about this. Please reply, & please tell your uppers this is beyond unacceptable, I'll be in the process of replacing all of my Razer gear with another brand.

HOW MANY THREADS DO YOU NEED OPENED OVER THE YEARS BY MULTIPLE PEOPLE BEFORE FIXING THIS???????? EVERYTHING IS FULLY UPDATED. LATEST VERSION OF WINDOWS. LATEST VERSION OF YOUR TERRIBLE SOFTWARE. THERE ARE HUNDREDS OF PEOPLE, MULTIPLE THREADS, PAGES & PAGES OF PEOPLE SAYING THE SAME THING; SYNAPSE MINIMIZES YOUR GAME, & FORCES YOU TO LOG BACK IN CONSTANTLY. FIX. IT.

Are there any plans for Synapse 4 or 3 to be ported to Mac OS? I am planning on buying another Razer mouse and keyboard to be used with my MacBook but the lack of synapse is something that worries me.

This was buggy on Synapse 3 and broke in beta. So, grateful to see Synapse 4 was taken out of beta with all the bugs included too.. And even more bugs, as things that were half working now completely don’t anymore.. Awesome progress 😂 Problem: Actuation key travel adjustments do not save, and stay at the default 2.5mm, even when setting all keys using the sync all keys to say the max 3.6mm... it will still stay at 2.5mm!!! This is the most annoying bug, as it has literally removed a major functionality from the device. So, I’d be very grateful if it could be fixed. Then maybe I can at least half use it for something other then using it to catch dust 🤷 And before you say reinstall it, etc.. Already tried all the 101 of installation fixing..

I have the viper v3 pro and haven't played faceit in 2 months for context. When playing cs2 normally my sensitivity is completely fine and the usual however when I try to play Faceit and turn on their anti cheat software it drastically lowers my sensitivity. I've tried to change my sens in game then change it back to no avail. Is there a solution to this? The only time it sometimes works is when I reinstall synapse however reinstalling the software every time i want to play faceit is annoying.

Does anyone know a fix for this? I was expect it would have been fixed in an update, but it seems not. Usually when copying an effect from one device I would use Selector, then Paint Bucket. This worked fine in previous versions of Chroma / Synapse. In Chroma App 4, when I click on Paint Bucket the Selector-clicked effect is lost and it resets to the default effect. However this does not seem to happen with the Pen, and after experimenting, as a workaround I can switch from Selector to Pen and then Paint Bucket and it seems to retain the effect, it’s only when going from Selector to Paint Bucket it seems to be lost.

Does Synapse 4 make any changes to the longstanding inability to keep your lighting setup when your PC is locked? Thanks in advance for letting me know so I don’t have to make a software change just to test. Things on S3 are good, so I don’t really see a need to jump to S4.

I bought my headset (Razer NARI iteration unknown) years ago. Spatial worked approx. 3% of the time. Submitted feedback. Same B>S> loop on reinstalling terrible software. Without warning, headset stopped registering. I though about trying to fix, but honestly, I’m glad to have an excuse to be rid of this terrible product and company. Razer, choke on you terrible support, $hit U.I., and awful sofftware. For the record, that 3% time with the audio I wanted, that $hit was amazing...unfortunately, everything else about you is a disappointment.

Hello, i have Kraken Ultimate and yesterday i performed a clean Windows 11 installation on my computer in a attempt to fix the audio issues caused by the latest Razer Synapse update, even after format the computer and install the Windows again and the latest Synapse update from nov 16th i'm still facing audio issues, the quality of audio is good but when i go to watch videios or listen any songs on my computer, they have a little delay from the audio in the start of the video or music, i noticed that this issue is more frequently when i go to watch some videios on the youtube, i hope Razer fix this soon.