Razer Synapse 4

v2 hyperspeed I'm using it, but the EQ settings aren't working

The cooling pad does not work after the firmware update. Only the red light blinks, it doesn't check the temperature, and it doesn't work at all. I deleted and reinstalled Synapse 4 and even formatted the PC. What on earth was this update for? Please take quick action.

Hello! I connected my headphones wirelessly, and they're working. I can hear music and chat with friends. But the app keeps showing them as off, so I can't see the battery level or set them up. Could you tell me what the problem might be and how to fix it? Thanks in advance.

I’ve upgraded from Synapse 3 to Synapse 4 on Windows 11 and cannot control the lighting of my Raptor 27 (165Hz) monitor via USB-C connection. Previously in Synapse 3 this was working.  

Just bought a new Barracuda Pro headset and a Viper V3 HyperSpeed mouse. Whenever I launch installer for Synapse, I get Server Access Unavailable. Went through all of the troubleshooting steps found online with no luck. Tried to updated BIOS, turn VPN on/off, turn Firewall & Windows defender ON / OFF,  add exceptions etc to firewall, change IPV4/IPV6 settings,  launching installer through earlier versions, trying to install other razer apps first (can’t install anything, same error every time), made sure network drivers and windows is updated, tried wired connection, tried mobile hotspot, WIFI, removed all razer devices and their drivers. Probably forgot to mention a few more since I’ve been at it for hours.Literally nothing seems to make a difference and at this point I’m losing hope which is a shame since there’s so much of the headset features locked behind Synapse and I just bought them today. Any help would be greatly appreciated!

Every time I boot my Blade, Razer Synapse 4 started slow and showed blank at first. After about 10sec, it shows downloading Blade 18. It takes about 2min to load drivers for Blade. I hope to launch Synapse more faster, and not to download & install after I boot my Blade. Could it just install new driver when it updated？ 

As it says on the tin (using Windows 11).I mainly use a 65% keyboard which doesn’t have F1-F12 keys, so I have to use Fn + 5 for F5, Fn + 9 for F9 and so on. Got a DeathAdder V2 X Hyperspeed. Wanted to bind Mouse Button 4 to the Fn key to make the F1-F12 inputs more seamless. Problem is, Razer Synapse refuses to acknowledge the Fn key: it’s not in the “Keyboard Function” binding tab and doesn’t even register when you try to record the input. Problem is not the keyboard mind you - tried it with both my Akko and HyperX and the Fn keys are working perfectly. To be clear: Fn keys work under any use case, Synapse just doesn’t recognize them.Any thoughts as to what could be going on? Pretty bizarre that the literal Function key is not available as a function in Synapse.Cheers!

Hi,I’m reporting what appears to be a clear software issue with Razer Synapse 4, affecting my Razer BlackWidow V3 Mini HyperSpeed.❗ Issue: The lowercase "q" key does not work at all in Windows (typing, browser, Discord, etc.) The uppercase "Q" works perfectly The key works normally in-game And most importantly: ✅ Everything works perfectly when Synapse is closed ❌ The issue appears immediately when Synapse is running 🧠 Why this is clearly a Synapse issue: The key itself is functional (confirmed in-game and without Synapse) The issue is fully reproducible depending on Synapse state Restarting Synapse temporarily fix

Até ontem tudo funcionava perfeitamente, mas do nada eis que a razer, não satisfeita por estar tudo funcionando, resolveu soltar uma atualização para o beta. Hoje nada funciona. Tenho realmente muita raiva e arrependimento de um dia ter comprado produtos razer, tanto que não compro mais. Meu caríssimo tartarus pro na maior parte do tempo á apenas um brilhante peso de papel. Incrivel que uma empresa dessa tamanho seja incapaz de lançar e manter uma versão funcional do synapse. Sofro com isso há anos, do nada para de funcionar, e muitas vezes nem consigo instalar o software (não consegui instalar nem a versão 3 nem a 4, somente a beta. que agora não funciona mais).  Cade os concorrentes que não aparecem para podermos colocar toda essa tranqueira da razer embaixo de um trator e dar algumas voltas sobre eles.

So, I work from home. I have a work mac and a private PC and I need slightly different default profiles for my mouse for each computer.I have both computers connected to the same monitor and KVM switch. And I want to set a default profile on my mac and one on my PC. I guess I could logout of my Mac and have a specific profile on there. However, sometimes I like to game on my Mac and would love to have my game specific profiles sync between my computers. Also, backups are nice.To clarify, I’m logged into Razer Synapse and my profiles are syncing between my 2 computers. I just want to be able to set a default profile on each computer I’m logged into.

Before upgrading to Razer Synapse 4, I could hold the volume up button to increase the volume continuously. Now I have to keep pressing it repeatedly. However, when I close the Razer Synapse app, holding the button works normally again.Is there a way to keep the app open and still be able to hold the volume up button to increase the volume, without having to spam the button?

Using Naga.I have to migrate from Synapse 3 everytime I on the PC.I have to set buttons with macros after migrating everytime I on the pc. Frustrating as hell.Please fix.

I recently bought a second Razer Cobra mouse because my old one broke. Since I’ve been using this new one, I’ve had a constant issue where I can’t change the sensitivity. Restarting my PC didn’t help, and neither did uninstalling and reinstalling Razer Synapse. I didn’t have this problem with my old mouse.

I recently bought a second Razer Cobra mouse because my old one broke. Since I’ve been using this new one, I’ve had a constant issue where I can’t change the sensitivity. Restarting my PC didn’t help, and neither did uninstalling and reinstalling Razer Synapse. I didn’t have this problem with my old mouse

I recently bought a second Razer Cobra mouse because my old one broke. Since I’ve been using this new one, I’ve had a constant issue where I can’t change the sensitivity. Restarting my PC didn’t help, and neither did uninstalling and reinstalling Razer Synapse. I didn’t have this problem with my old mouse. Can someone help me?

Hello, After spending hours troubleshooting with Gemini and Razer support, I’m curious if the Razer Connect tab actually shows anything for anyone else. After talking to support they said it should be under the synapse dashboard, however I can only find Connect after opening “More” and  then "Chroma app”. From Synapse, if I go to modules, I dont see Connect (I’ll attach a photo of what I see). If I open Chroma, then I see Connect (attaching a photo of that as well).In short, I’m just trying to configure Fornite to work with Connect, and apparently you have to configure this through the Connect tab. Side note, I already have Hue setup and it works, but according to Gemini and support I should see this in the connect tab as well. I’ll attach a photo of what my Connect tab looks like as well. Has anyone else experienced this or have any insight here? I did a full reinstall yesterday and same issue. 

So, I’m obviously not the first person to say this, which makes it even more infuriating, but Synapse 4 is the worst experience I’ve ever had with a software in my life. I don’t understand how a supposed “upgrade” to Synapse 3 is STILL a broken and buggy mess this long after it’s been launched, when Synapse 3 worked perfectly fine. If I could, I’d just stay with Synapse 3 indefinitely, but of course, Razer is forcing everyone to switch over within the next few months. I’ll just start with the main minor inconvenience I’ve dealt with: Synapse 4 takes absolutely forever to start up. So instead of seeing the custom profile that’s stored in my keyboards’ onboard memory, I see the generic ugly solid orange, green etc., until I fully log in and wait 10-15 seconds. This isn’t the end of the world, but definitely an annoyance, because with Synapse 3, it was pretty much instant and even started up when I was still on my computer’s log-in screen. What is even the point of having

I've tried everything... deleting and reinstalling the Razer Room app, re-registering the device, but I couldn't get it to work. I even downloaded and tried the latest beta app, but it still didn't work. I couldn't find any helpful content on the forums either. So I'm giving up. How can I use the Aether Light device with SignalRGB? 

So… switched to synapse 4 and I observe that battery drain is atleast 50% faster. Are we going Apple strategy now? 

I just bought the Razer Pro Click V2 Vertical Edition. It’s a fantastic mouse, but I have a feature request that would elevate it to the next level for productivity tasks: a second Hypershift mapping layer.As it stands, we are limited to one Hypershift layout per profile. While application-specific profiles are helpful, they don't solve the issue of needing more easily accessible macros within a single heavy-duty program. One modifier layer is simply not enough for my daily workflow.Because the two side buttons on the left are so comfortable to reach, I would love the ability to assign them as two separate Hypershift triggers. This would allow me to have a "Standard Layout," "Hypershift 1," and "Hypershift 2"—giving me the power to remap left-click, right-click, scroll, and other buttons multiple times without ever taking my hand off the mouse or changing profiles.Implementing a secondary Hypershift layout would be a massive quality-of-life improvement for power

In Synapse 3 I could create a mouse macro that would press down left click and not release it, meaning left click would stay down until I manually clicked the left mouse button.This no longer works in Synapse 4 - the macro releases the left mouse button even without being told to.Is there a way to get this back/could this be re-added to Synapse? Don’t really want to downgrade back to Synapse 3 but I really need this.

i buy it and i have a grey screen on synapse with the dongle hyperpolling  … any solution ?

Hi.I’m inviting all to conversation about never ending list of bugs in Synapse 4.Let’s open beers or more voltage alcohole like Razer DEV team and chat about issues with this app if we can call it an app.So last time I spent more time on Synapse 4 fighting with lights and synchronization with MSI app and gear than on playing or doing something more productive. What I learned is that application working like trowing a dice, each clean installation generate different problem :) fixing one but giving you new one.From what I notice there a 4 common issues:   Chroma app stopped turning on automatically with the system after login to windows account (to make lights on you need to turn on manually the Chroma app) Sometimes there is an issue where you can’t add games to Synapse 4 I notice also when you have set profile with lights for some specific game keyboard (huntsman elite in my cas

Good morning, I hope you'll release software in Italian in the near future. Thank you and keep up the good work.

Dear Razer Team,Hi, I need to know why my mouse is not working. Let’s look at the picture. Do you see extra buttons that the mouse allows to change anything keyblind? It works when the mouse is moving, click and drag, but the extra button won’t work on Synapse 4. However, my mouse works fully on Synapse 3, unlike Synapse 4.Please let me know if you plan to add the list to this mouse or fix it. I’m really disappointed that I used Synapse 4. I hope you will understand this. Thank you.Best regards,keehin2002