Razer Synapse 4

I ran into an issue with Razer Synapse 4 not showing wireless battery percentage for 2 different wireless models. Both are listed as officially supported and backwards compatible with Synapse 3 and both had the same exact issue with no battery percentage displaying. I uninstalled Synapse 4 and reinstalled Synapse 3. BAM! I can now see all wireless mouse battery percentages. I attempted to troubleshoot with support but it took way too long to get valuable responses and I’m not interested in downloading a software log capture tool. Will check out Synapse 4 at a later date perhaps.I thought I’d post this for anyone who has a similar problem as all of the threads I’ve seen are requesting PM’s and don’t show a resolution status or troubleshooting steps.

Hi Razer, I recently bought your wolverine v3 TE 8k, i love this controller a lot, but i find the software very limited. I used to be able to apply anti-dead zone settings to my controller to counter the fairly high dead zone in older games, as well as customize the aiming curve using Bézier curves, for example. Unfortunately, your software doesn't offer all these options, including the ability to adjust the dead zone more precisely, in increments of 1 instead of 3, as was possible with the Vader 5 Pro software. I think implementing this in your software would greatly improve its quality and credibility with many gamers. It would also offer a complete controller experience (which is excellent) that I unfortunately find somewhat hampered by the software, or at least not used to its full potential.Thank you for your attention !! 

Hi,I’m having a persistent microphone issue with my Razer BlackShark V2 HyperSpeed when using Razer Synapse 4 on Windows.Environment Headset: Razer BlackShark V2 HyperSpeed (wireless dongle, 2.4 GHz) Software: Razer Synapse 4 (latest version as of today) OS: Windows 11 (fully updated) Connection: Dongle plugged directly into the PC (rear USB port) Default input device in Windows: “Microphone (Razer BlackShark V2 HS 2.4)” Issue summaryWhen Synapse 4 is running, using the physical mic mute button on the headset causes my microphone input volume to be forced to 0 and it stays at 0 even after unmuting. In Synapse 4, on the “Mic” tab, the mic toggle switches ON/OFF correctly, but the mic input level slider stays locked at 0 after I mute once. In Windows sound settings, the input device is set correctly and the volume is normally at around 80. After the issue occurs, the Windows input volume also drops to 0 and stays there, as shown in the screenshots. Because of this, even when

Blackwidow V4 Pro and Synapse 4 installed.If Synapse is running and I run other certain apps, like a music streaming app, multimedia keys don’t work there and volume control stops working. As soon as I exit the music streaming app, volume control shows up reacting to the roll bar with significant delay. But sometimes it stops working at all. Only if I exit Synapse, it’ll be working.I tried all the steps proposed by support documentation, like rei-installation of the keyboard driver, Windows update and clean re-installation of Synapse, but they didn’t work.

Given the BIG AMOUNT of problems that synapse 4 has, specially with my Tartarus pro, I mistankely trusted on the new version Synapse 4 and now I MUST return to synapse 3 to preserve my previous functionality, how can I return to that version? I cannot see a place to download synapse 3 installer for windows, any ideas?

Razer Synapse not connected to the internet even though my computer is. That is making my mouse's macros not work. Of course it is hard to know for certain if that is the case but I don’t see anything else being wrong.

I installed Razer Synapse 4 and Cortex and have problems with my Logitech mouse and my HyperX Microphone and Headset! They just begin to connect and disconnect but my Razer Blackwidow V3 doesn't have any problems at all. I searched for days and found out that it must be the fault of one of the Razer software. I re-installed everything from scratch but the same problem still happens. I don't know what to do. Can someone help me?

I sometimes get stutters on my Razer Blade 16.They happen around twice a minute or so. Usually my laptop is fine most of the time. But once the stuttering starts, it usually does not stop until I have restarted the laptop. I noticed that the stutters only really happen when my game is in fullscreen exclusive mode. On fullscreen windowed they don’t usually happen, don’t want the increased latency that comes with that though…I tried so much, all kinds of driver upgrades and downgrades, bios updates etc. etc.Eventually I kind of gave up on it until I had an idea - what if I close Razer Synapse? Turns out that when I exit razer synapse during those stuttering episodes - the stutters go away…I tried both Razer Synapse 3 and 4 reinstalls and both of them have this issue. Is there an alternative? anything I can do? The fact that the software that is there to manage everything about my laptop causes it to stutter is just unbelievably stupid.  Please tell me there is a fix? 

I just bought the Razer Pro Click V2 Vertical Edition. It’s a fantastic mouse, but I have a feature request that would elevate it to the next level for productivity tasks: a second Hypershift mapping layer.As it stands, we are limited to one Hypershift layout per profile. While application-specific profiles are helpful, they don't solve the issue of needing more easily accessible macros within a single heavy-duty program. One modifier layer is simply not enough for my daily workflow.Because the two side buttons on the left are so comfortable to reach, I would love the ability to assign them as two separate Hypershift triggers. This would allow me to have a "Standard Layout," "Hypershift 1," and "Hypershift 2"—giving me the power to remap left-click, right-click, scroll, and other buttons multiple times without ever taking my hand off the mouse or changing profiles.Implementing a secondary Hypershift layout would be a massive quality-of-life improvement for power users. Please consider

I have a few macro keys set up with button combos that include the windows-key that, naturally, don’t work when the windows-key is disabled like it is when gaming mode is turned on, so I have made sure to keep gaming mode off even when I’m in game, but in spite of that the windows-key, and therefore the aforementioned macros still don’t work when I have a game loaded up. I’ve double checked that gaming mode is still disabled when I have a game running which it definitely is, I have Razer Synapse open on my second monitor and a game on my primary monitor and I see very clearly that gaming mode is off, both the toggle for the mode itself and the “Apply in-game only” box un-checked, but the windows-key and macros still don’t want to work when playing a game. Is there a way to fix this on my end or is it just a case of Razer having fucked up and I’ll have to pointlessly wait for them to do something about it?Any and all help with this would be greatly appreciated!

I've already reinstalled it and even tried using Windows Task Scheduler, but the issue persists every time. Once I click that 'Not Responding' button and the Synapse app launches, it connects normally again. However, it's really cumbersome and inconvenient to have to manually do this every time. Is there any way to fix this

For many years in synapse 3 I had Excel linked to special profile. After migrating to synapse 4 few months ago I was unable to do so, so had to roll back to S3. Now, few weeks ago I tried S4 again and it worked this time. But today it stopped working. In the linked games tab excel was shown with comment "game not found". I deleted it from the list and tried to re-add it. For some reason when I choose Excel.exe with "brose" menu nothing happens, and it returns to the menu of linked games.That is very frustrating for me, since Excel profile is the most important function in synapse for me.

I recently had uninstalled razer synapse 4 and reverted to razer synapse 3 after hours of trying to troubleshoot issues with razer synapse 4 crashing over and over again but I decided to try to give it one more chance and for some reason I thought, what if I try continuing as guest when logging in? FOR SOME REASON, THIS SOLVES MY CRASH ISSUE. I tried logging in again and IMMEDIATELY the program crashes over and over again. I uninstall and reinstall and  but log in this time to find that, sure enough, it still crashes on startup repeatedly. Uninstall and reinstall and continue as guest- NO CRASHES. So weird I don’t understand why this would be the case, maybe there is a bug with the profiles syncing or somehow my profiles got corrupted or something, I don’t know,… I also don’t know if this will solve the issue long term, and would like to be able to sync profiles or have access to my old profiles saved to my account, but for now at least it seems to work as a temporary fix for the crash

Ok, so this is probably a dumb question but how do I associate a Chromo Studio profile with a keyboard profile on my Blackwidow v4 Pro Keyboard in Synapse v4? I used to be able to do it really easily in Synapse v2 (I skipped v3). To be clear when I change to keyboard profile 1 I want to display  only the QWERTY keys in green and everything else in blue. When I change to profile 2 I want it to display only the QWERTY keys in blue and everything else in green. Simple (and not real) example but I can’t make it work. I don’t want the change to be linked to a specific game, the only thing changing is the keyboard profile. I can make it work if I select quick effects in the lighting tab but when I select Advanced Effects it doesn’t save different choices under the Chroma Studio dropdown. I’m sure I am missing something obvious but for the life of me I can’t see what. Thanks in advance for any help you can give

Hello.I'd like to suggest a feature for Synapse 4 regarding the Razer Huntsman V3 Pro 8KHz.I also own a Razer BlackShark V3 Pro headset. On the headset, the physical volume wheel controls both audio devices at the same time: Razer BlackShark V3 Pro - Game Razer BlackShark V3 Pro - Chat This works perfectly.However, on the Huntsman V3 Pro keyboard, the volume wheel only controls the Game (by default in the system) channel. The Chat channel is completely unaffected. This is inconsistent — both are Razer peripherals with volume wheels, but they behave differently.My request:Please add a "Game+Chat (sync)" mode for the Huntsman V3 Pro volume wheel in Synapse 4, so it can control both channels simultaneously, just like the BlackShark V3 Pro headset does.This would make volume control much more convenient and consistent across Razer devices.Thanks!

Hello,I have just installed Razer Synapse 4, I had the 3 before, and now it refuses to install the drivers for my devices, it downloads in a loop, any idea how to adjust it ? and if I stop the infinite download and it refuses to start again 

An open-source Razer Synapse alternative for Razer Blade laptops on Linux. Control performance modes, safe custom fan curves, battery charging, keyboard RGB, GPU mode, displays and live thermals — no Windows required. Please post it on Reddit / Discord to help other users with Blade on Linuxhttps://github.com/bladeandsoulx/fang-razer-linux 

This used to work fine, but for the past few weeks (probably following an update), Synapse now opens to the desktop after Windows starts.I’ve checked the setting in Synapse, and turned it off and back on.I’ve also checked the Run registry setting which appears to be correct."C:\Program Files\Razer\RazerAppEngine\RazerAppEngine.exe" --url-params=apps=synapse,chroma-app --launch-force-hidden=synapse,chroma-app --autoStart=1Generally, Synapse 4 has been more stable this year and having release notes at long last is a welcome improvement. Just a shame I now have this new bug.

razer synapse 4 i download it and press launch but the crosshair loads for 1 sec and nothing happen  i just got new razer mouse and i can use it because software problems (:

  I have made some screen-shots to make it easier to explain to me, because I have no idea what to do.

I am experiencing a critical issue with Razer Synapse 4 where the software completely refuses to write or apply any custom configurations, macros, or keyboard rebinds down to my wired Razer DeathAdder V3.When I assign a macro (e.g., an automated "E" key loop) or a basic keyboard function directly to Mouse Button 4, Synapse 4 visually displays the change as saved and linked on my monitor. However, the physical hardware continues to act strictly as standard Mouse Button 4, ignoring the profile.Here is everything I have checked and done to isolate the issue:Verified that the Macro module is fully installed and up to date under the Synapse 4 "Devices & Modules" management dashboard. Checked active Windows background processes: RzActionSvc (Razer Central Service) and companion engine assets are running normally. Cleared local app configurations by deleting both the %localappdata%\Razer and %appdata%\Razer temporary profile cache folders to resolve any corrupted migration states. Execute

I formatted my PC a few minutes ago and wanted to install Razer Synapse, but when I try to open it, I get an error (RazerSynapseInstaller.err). Inside the folder, it says (Failed to write installer file (Permission denied)).I’m running Windows 11 and have already disabled the firewall and antivirus, but it still isn’t working.I look forward to a reply.

I just cannot fight version 4 anymore, its absolute trash. Went back to 3 and will deal with any issues after Jan. 20th 2026 or just replace all my gear.

I was attempting to organize macros into folders and once I click on a folder within a folder the entire macro tab turns grey. It won’t properly show the macro tab again until I close is and reopen it. However, now I cannot see any of the macros I’ve placed into the folders.Before clicking the folder:Here is what it looks like after I click the folder:Please advise on how to fix.

at this point i try everything. just one week ago i bought my deathadder on amazon today im trying to turn on the dongle i did everything it just doesnt turn on, i didnt even know there was a led on it at this pint until i watch a video of how it works, updated firmware , try it on other pc, uninstalled synapse 2 times, erased on the device manager the mouse and it doesnt even popped on the pc yet , i swer i tried everything and i dont live in the usa so i cant turn it back easily i gotta pay for the turn back to what should i do