Razer Synapse 4

When I have the headset plugged directly into my pc I’m able to change setting in synapse but when I switch over to hyperspeed wireless(no longer plugged directly into pc, but plugged in through the oled control panel)I’m no longer able to customize synapse or the oled screen. The only time I’m able to change options is when(plugged directly into my pc by usb) when I try to change anything with the oled panel it says the device need to be unplugged and turned into hyperspeed wireless. But when I unplug the headset from my pc I’m no longer able to customize through synapse because it says the ”device is switched off” which my headset is powered on and is connected to my pc(I still have audio) so I know it’s powered on. I’ve tried restarting my pc, reinstalling Razer synapse 4, reinstalling drivers. Nothing has seemed to work.

I have been using Razer Synapse 4 for a long time, but as of today, April 3rd, my razerappengine is using 18% CPU and 10g RAM and climbing if I don’t crash it with Task Manager. Also when I’m using the APP interface, the icons of my products are shaking and blinking like they’re spazzing out.

Hello, I’m currently using my Viper Ultimate for 3-4 years for now. Even before, I was using my side button for Alt+tab function. Previously with Synapse 3, If I hold down the button, the “alt” stay held and only “tab” is pressed (Turbo enabled) -Just like when you press alt+tab, release tab and hold on alt, I can choose which app to move to with how many click I want. I got updated to Synapse 4, the “alt” is now also pressed with “tab”, now I can only choose to tab out between 2 app and now I have to alt-tab manually on my keyboard, It is very anoying to me. Can’t even rollback to Synapse 3 because Razer decided not to let us do that. Does anyone have a solution for this,  and yes I do aware ctrl-alt-tab is a thing, but It is 1 additional click instead of holding down the side button, It’s a big inconvenience for my high-speed usage, plus. I don’t want to change my habit. Razer please, Is this really an upgrade???

"Hi ,My DeathAdder V4 Pro firmware update is stuck at 50%. I've tried:- Plugging into different USB ports- Re-downloading firmware from your website- Uninstalling and reinstalling Razer Synapse- Updating in Safe Mode- Using a different cableIssue persists. Could you please help troubleshoot further?

v2 hyperspeed I'm using it, but the EQ settings aren't working

Hello! I connected my headphones wirelessly, and they're working. I can hear music and chat with friends. But the app keeps showing them as off, so I can't see the battery level or set them up. Could you tell me what the problem might be and how to fix it? Thanks in advance.

I’ve upgraded from Synapse 3 to Synapse 4 on Windows 11 and cannot control the lighting of my Raptor 27 (165Hz) monitor via USB-C connection. Previously in Synapse 3 this was working.  

Every time I boot my Blade, Razer Synapse 4 started slow and showed blank at first. After about 10sec, it shows downloading Blade 18. It takes about 2min to load drivers for Blade. I hope to launch Synapse more faster, and not to download & install after I boot my Blade. Could it just install new driver when it updated？ 

As it says on the tin (using Windows 11).I mainly use a 65% keyboard which doesn’t have F1-F12 keys, so I have to use Fn + 5 for F5, Fn + 9 for F9 and so on. Got a DeathAdder V2 X Hyperspeed. Wanted to bind Mouse Button 4 to the Fn key to make the F1-F12 inputs more seamless. Problem is, Razer Synapse refuses to acknowledge the Fn key: it’s not in the “Keyboard Function” binding tab and doesn’t even register when you try to record the input. Problem is not the keyboard mind you - tried it with both my Akko and HyperX and the Fn keys are working perfectly. To be clear: Fn keys work under any use case, Synapse just doesn’t recognize them.Any thoughts as to what could be going on? Pretty bizarre that the literal Function key is not available as a function in Synapse.Cheers!

Hi,I’m reporting what appears to be a clear software issue with Razer Synapse 4, affecting my Razer BlackWidow V3 Mini HyperSpeed.❗ Issue: The lowercase "q" key does not work at all in Windows (typing, browser, Discord, etc.) The uppercase "Q" works perfectly The key works normally in-game And most importantly: ✅ Everything works perfectly when Synapse is closed ❌ The issue appears immediately when Synapse is running 🧠 Why this is clearly a Synapse issue: The key itself is functional (confirmed in-game and without Synapse) The issue is fully reproducible depending on Synapse state Restarting Synapse temporarily fixes it → then it breaks again No hardware fault possible here This strongly suggests that Synapse is: overriding input incorrectly or applying a corrupted/hidden mapping to the key or mishandling AZERTY input 🔍 Troubleshooting already done: Clean reboot Synapse restart Key set to default (no macro) Profiles checked and switched Tested differe

Até ontem tudo funcionava perfeitamente, mas do nada eis que a razer, não satisfeita por estar tudo funcionando, resolveu soltar uma atualização para o beta. Hoje nada funciona. Tenho realmente muita raiva e arrependimento de um dia ter comprado produtos razer, tanto que não compro mais. Meu caríssimo tartarus pro na maior parte do tempo á apenas um brilhante peso de papel. Incrivel que uma empresa dessa tamanho seja incapaz de lançar e manter uma versão funcional do synapse. Sofro com isso há anos, do nada para de funcionar, e muitas vezes nem consigo instalar o software (não consegui instalar nem a versão 3 nem a 4, somente a beta. que agora não funciona mais).  Cade os concorrentes que não aparecem para podermos colocar toda essa tranqueira da razer embaixo de um trator e dar algumas voltas sobre eles.

So, I work from home. I have a work mac and a private PC and I need slightly different default profiles for my mouse for each computer.I have both computers connected to the same monitor and KVM switch. And I want to set a default profile on my mac and one on my PC. I guess I could logout of my Mac and have a specific profile on there. However, sometimes I like to game on my Mac and would love to have my game specific profiles sync between my computers. Also, backups are nice.To clarify, I’m logged into Razer Synapse and my profiles are syncing between my 2 computers. I just want to be able to set a default profile on each computer I’m logged into.

Using Naga.I have to migrate from Synapse 3 everytime I on the PC.I have to set buttons with macros after migrating everytime I on the pc. Frustrating as hell.Please fix.

I recently bought a second Razer Cobra mouse because my old one broke. Since I’ve been using this new one, I’ve had a constant issue where I can’t change the sensitivity. Restarting my PC didn’t help, and neither did uninstalling and reinstalling Razer Synapse. I didn’t have this problem with my old mouse.

I recently bought a second Razer Cobra mouse because my old one broke. Since I’ve been using this new one, I’ve had a constant issue where I can’t change the sensitivity. Restarting my PC didn’t help, and neither did uninstalling and reinstalling Razer Synapse. I didn’t have this problem with my old mouse

I recently bought a second Razer Cobra mouse because my old one broke. Since I’ve been using this new one, I’ve had a constant issue where I can’t change the sensitivity. Restarting my PC didn’t help, and neither did uninstalling and reinstalling Razer Synapse. I didn’t have this problem with my old mouse. Can someone help me?

Hello, After spending hours troubleshooting with Gemini and Razer support, I’m curious if the Razer Connect tab actually shows anything for anyone else. After talking to support they said it should be under the synapse dashboard, however I can only find Connect after opening “More” and  then "Chroma app”. From Synapse, if I go to modules, I dont see Connect (I’ll attach a photo of what I see). If I open Chroma, then I see Connect (attaching a photo of that as well).In short, I’m just trying to configure Fornite to work with Connect, and apparently you have to configure this through the Connect tab. Side note, I already have Hue setup and it works, but according to Gemini and support I should see this in the connect tab as well. I’ll attach a photo of what my Connect tab looks like as well. Has anyone else experienced this or have any insight here? I did a full reinstall yesterday and same issue.  

I've tried everything... deleting and reinstalling the Razer Room app, re-registering the device, but I couldn't get it to work. I even downloaded and tried the latest beta app, but it still didn't work. I couldn't find any helpful content on the forums either. So I'm giving up. How can I use the Aether Light device with SignalRGB? 

So… switched to synapse 4 and I observe that battery drain is atleast 50% faster. Are we going Apple strategy now? 

In Synapse 3 I could create a mouse macro that would press down left click and not release it, meaning left click would stay down until I manually clicked the left mouse button.This no longer works in Synapse 4 - the macro releases the left mouse button even without being told to.Is there a way to get this back/could this be re-added to Synapse? Don’t really want to downgrade back to Synapse 3 but I really need this.

i buy it and i have a grey screen on synapse with the dongle hyperpolling  … any solution ?

Hi.I’m inviting all to conversation about never ending list of bugs in Synapse 4.Let’s open beers or more voltage alcohole like Razer DEV team and chat about issues with this app if we can call it an app.So last time I spent more time on Synapse 4 fighting with lights and synchronization with MSI app and gear than on playing or doing something more productive. What I learned is that application working like trowing a dice, each clean installation generate different problem :) fixing one but giving you new one.From what I notice there a 4 common issues:   Chroma app stopped turning on automatically with the system after login to windows account (to make lights on you need to turn on manually the Chroma app) Sometimes there is an issue where you can’t add games to Synapse 4 I notice also when you have set profile with lights for some specific game keyboard (huntsman elite in my case) switch lights from profile to profile very slow, more than 20 seconds. I also notice that sometimes

Good morning, I hope you'll release software in Italian in the near future. Thank you and keep up the good work.

Dear Razer Team,Hi, I need to know why my mouse is not working. Let’s look at the picture. Do you see extra buttons that the mouse allows to change anything keyblind? It works when the mouse is moving, click and drag, but the extra button won’t work on Synapse 4. However, my mouse works fully on Synapse 3, unlike Synapse 4.Please let me know if you plan to add the list to this mouse or fix it. I’m really disappointed that I used Synapse 4. I hope you will understand this. Thank you.Best regards,keehin2002