Recently active topics | Razer Insider

Recently active topics

1680 Threads

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Sonja2Insider Mini
asked in Razer Support

Does Kiyo Pro work reliably in MS Teams?

Hi everyone,I would like to buy the Kiyo Pro webcam, but I am a bit put off by the mixed opinions on its compatibility with MS Teams. I want it not only for personal use but also for work, and from what I have read on the internet, for some people, it seems not to be working at all, for some, MS Teams forces it to the lowest possible resolution (like 360p) even though it's set to higher resolution in Windows/Synapse software, or it crashes, etc.So, if I install Synapse, adjust the settings as needed, disable the preview and let it run in the background, are the changed settings supposed to work in MS Teams (specifically, the Teams desktop app in Windows 11) or does Teams just pick up the values from Windows camera settings?I have no problem with fiddling with it for personal use on my personal computer, but for my work laptop, I'd like to set it up once and then forget about it.Currently, I have an old 1080p Genius webcam which works ok in Teams, but I want something better, so I tried

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S
1 day ago
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CyAn84Insider Mini
asked in Audio

Audio App on Android doesn't show the percentage of charge

The Audio app on Android doen’t show the percentage of charge on my Hammerheads:On my iPhone it does: 

0
C
1 day ago
LordJonRay
LordJonRayInsider Mini
posted in Razer Support

Upgrade RAM Razer Blade 17” (2022) | RZ09-0423x

I just had a look at what's currently in my new laptop, because I wanted 64GB of DDR5 RAM instead of 32GB. But it wasn't an option when buying. I currently have two Samsung 16GB 1Rx8 PC5 - 4800B - SAO - 1010 - XT sticks of RAM that gives me 32GB of memory. I've looked around and there are not a lot of options, the Samsung 64GB kit looks sketchy and is from a generic unnamed brand. So I found this kit (Crucial RAM 64GB Kit (2x32GB) DDR5 4800MHz CL40 Laptop Memory CT2K32G48C40S5) online and Crucial being a more trusted name would like to know if this will work for the Razer Blade 17 (2022) i9 model? I've researched everywhere online and can not find any details if this memory will work or not. The Crucial website says it will work for my laptop, but there was no place to specify i9 CPU to be sure.

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1 day ago
directEggshellPERIDOT598
directEggshellPERIDOT598Insider Mini
asked in Razer Support

Razer Audio Mixer video freezes

Hello,since 6 month or so i had some really anoying problems with my audio mixer, when i watch videos (no matter where youtube, netflix, netflix app) the video freezes but the audio continues.After the latest Synapse update it got even worse. Now when i watch a video it freeses in the first 10 seconds, bevor i could watch for a few minutes. Only fix is relaoding the page.It also only occours  when there is a video, youtube music with out video runs fin for hours. But as soon as i turn on the video its starts buffering after some time but the audio keeps playing. Even when i let it play in the backgroung which is the most anoying part, since i can’t really hear my youtube playlists anymore. I’m sorry for any typos since english is not my first language.  

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portalfirstXanadu333
1 day ago
Njord
NjordStaff
published in Razer Gold & Silver

[MONTHLY SILVER] April 2024 30,000 Silver Drawing

Insiders!No kidding! As we start the second quarter of the year, we're excited to extend an invitation to the Razer Silver Drawing. A big shout-out to everyone who took part in last month’s drawing. Your dedication is appreciated, and we’re sending a virtual high-five your way!How to Enter: Simply reply to this thread, and you’ll automatically be included in our random drawing. The prize? An impressive 30,000 Silver!We’ll also give away 5 random smaller amounts of 2500 Silver to members who reply to the thread.A few things to note:You can only receive this reward once every 12 months. However, if you do get chosen again (randomly) you’ll be rewarded with a smaller amount simply for participating and another winner will be chosen.  You must have reached normal rank on Insider. We cannot emphasize this enough. If you’re ranked as Insider Mini, you are not eligible to receive the monthly reward. Every month we select users who are Insider Mini rank and are not eligible. However, that does

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1 day ago
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WaughInsider Mini
asked in The New Razer Synapse | Razer Chroma App Open Beta

Razer Naga V2 Pro bug

There is a bug that prevents using the mouse buttons as shortcuts, as shown in the image below :  There is another bug in the scrolling option when browser detection is enabled. Although it applies the added application, switching tabs in Synapse and returning to the previous scrolling tab causes the added application and selected option to be removed. Furthermore, it fails to save the application I removed, specifically Microsoft Edge 

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1 day ago
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GregoryBachinskiInsider Mini
asked in Razer Support

Does the Razer Blade 16 RTX4090 works with a 100W charger?

Hello, I'm currently using a Razer Blade 16 4090, 2023. I'm trying to use USB-C at work because I saw some videos explaning that the laptop can run with 100W while doing small tasks. The issue is that when it's plugged in with a USBC + 100w adaptor, the laptop keeps discharging the battery, even doing almost nothing,  How can I use a 100W USBC charger and still working on my laptop without discharging it? Should I do something different in configurations ?  Or it really doesn't work with a 100W charger?  (I have already tried the charger and cable, it works with 100W. So it's not that they don't work). 

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1 day ago
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OctoGamerInsider Mini
asked in Razer Support

warranty serial number issues

I bought a set of Razer Hammerheads right out of the box they don't work. The case however does charge my old pair, just the new buds themselves don't enter pairing mode or anything, they don't turn on after charging over night. I'm trying to register my product online and it says cannot find serial number. I've tried multiple variations of O's and 0's. Anyone have any advice or solutions? I just bought them and am disappointed they are duds out of the box as I own many razer products and have had great luck otherwise! I have my proof of purchase and original packaging they came in. 

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FiszPL
Vanguard
1 day ago
freshclubVolt847
freshclubVolt847Insider Mini
asked in Razer Support

Razer Blade 14 2024 Skins

Are the skins for the 2023 Razer Blade 14 compatible with the 2024 model? If not, when will there be skins available?

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FiszPL
Vanguard
1 day ago
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scotsman1000Insider Mini
asked in Mice and Surfaces

OSX Sonoma and synapse?

I have a death adder elite mouse. I want to use it with some OSX games on my new macbook pro. Possible?

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FiszPL
Vanguard
1 day ago
solobookSlateBlue136
solobookSlateBlue136Insider Mini
asked in Razer Support

My razer blade 15 2018 is running too hot

I have the razer blade 15 2018 4k with the Gtx 1070 Max Q and it is too hot just when i am browsing 70-80 and when i play games its 100c is that will cause any damage to my laptop and if there is any solutions please tell me 

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FiszPL
Vanguard
1 day ago
firstfunOceanBoatBlue708
firstfunOceanBoatBlue708Insider Mini
asked in General Discussion

Razer gold pin scratched off

Please sir I purchased $100 Razer Gold and mistakenly scratched out 5 digit pin pls help me recover it I have receipt ans card too 

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FiszPL
Vanguard
1 day ago
fastWisteriaspot989
fastWisteriaspot989Insider Mini
asked in Razer Support

razer viper v2 pro sensor not working properly

So my Razer viper v2 is not working well because of the sensor, is there any possible ways to fix it, or I will have to replace it. 

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FiszPL
Vanguard
1 day ago
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Anonymous
asked in Razer Support

Razer Barracuda X (2022) microphone not working properly

My microphone barely picks up my voice and the quality is really bad. I've already tried and checked everything. The Windows mic volume is set to 100. It's the default mic. My drivers are all updated. No matter in which app I use the mic, I always have the same issue. When I use the headset with the 3.5 cable or Bluetooth it works fine, so it's not the microphone itself. It is definitely an issue with the 2.4 wireless connection. I already had a problem with the sound issues with the wireless dongle but I managed to fix them by using USB-A instead of USB-C directly. I paid for 2.4 Ghz headset and I want be able to use. I'm not gonna use the 3.5 or Bluetooth. Help is appreciated. It’s so frustrating. If I can't fix it, I will return them and get a headset from another company.

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BabyPowderurbantruck934
1 day ago
dekades
dekadesCommunity Cowboy
published in Contests and Giveaways

[GIVEAWAY] Gigantic: Rampage Edition

 Heads up, Insiders!Our friends over at Gearbox Publishing is celebrating their launch of Gigantic: Rampage Edition and they have given us 10 Steam keys to give away.THE UNIQUE MOBA HERO SHOOTER RETURNS!GIGANTIC: RAMPAGE EDITION is a premium and definitive release of the original 5v5 MOBA Hero Shooter, GIGANTIC, that provides a dynamic and exciting team-based multiplayer experience for fans of both genres. Choose from a diverse roster of unique heroes, each with a set of upgradeable abilities, and team up with four other players to control objectives and take down the opposing team’s mighty Guardian, all while protecting your own. GO GIGANTIC!To Enter:Like and comment on this thread for a chance to get yourself one (1) of 10 Gigantic: Rampage Edition Steam keys.Please note that these Steam keys are for North America only. If you are not a resident of North America, you can still enter to win Razer Silver, just mention that in your comment. Additionally, for every 10 comments received,

2749210
AlphaTay
1 day ago
Shisheng
ShishengInsider
posted in Razer Cortex

[Cortex PC] Share and Win Soul Slinger Envoy of Death

Feel free to use my invite code: 3188b2e35299. Goodluck and have fun everyone! :D

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Moothu22
1 day ago
KingCarcer
KingCarcerInsider Mini
posted in Razer Cortex

[Cortex Giveaway] Share and Win Silver and SoulSlinger. Try a promo code!

It’s that time again for another great Share and Win giveaway contest! Use my promo referral code for more chances c72ea267fc46 Good luck everyone!

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Moothu22
1 day ago
DIAMONDthinkSeaGreen881
DIAMONDthinkSeaGreen881Insider Mini
asked in Audio

Razer Blackshark V2 Pro pairing failed

Hello Support,  I have been using the Razer Blackshark v2 Pro (2020 version) for about three months now. A few days ago, the audio stopped working and it was no longer detected in the Synapse Software. I tried running the pairing utility to fix the issue, and all I got was a pairing failed message. The part that confuses me is that it has the static blue light indicator, which before meant that it was supposed to be connected, but the audio was not working and it was nowhere to be found in the razer software. I have tried; -redownloading software-removing all razer related apps and running just the pairing utility -updating drivers-so so many restarts-downloading new synapse beta; in this version it showed up in the software, but was marked as disconnected with no way to reconnect it.-reading through many similar threads, but none of them have real answers. Unfortunately none of these worked, and now I am lost on what to do. At this point is it just an issue with the headset itself?

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1 day ago
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Par5ival_Insider Mini
posted in Razer Cortex

https://deals.razer.com/squad-rewards/invite/37/9cfe97716122?sid=13&section=1

https://deals.razer.com/squad-rewards/invite/37/9cfe97716122?sid=13&section=1

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pancholr
1 day ago
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vxijeInsider Mini
asked in Razer Support

Ripsaw HD Color Glitch with Certain Monitors

My Ripsaw HD worked fine when using my previous monitor. Now that I’ve switched though, I’m getting almost like a negative color effect from the card. Any solutions? I’ve played around with the Ripsaw’s settings in OBS and can’t find anything that works.  

0
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1 day ago
wiregeoYellowSunshine709
wiregeoYellowSunshine709Insider Mini
asked in Razer Support

Razer BlackShark V2 usb soundcard static noise after computer wakes up from sleep

Whenever I start playing a video or listen to any audio after my computer wakes up from sleep, the audio is super distorted and has a lot of static. I’ve tried unplugging and replugging back in the same usb slot and different usb slot, disconnect an reconnecting the aux cord from the sound card, and switching the sound output and putting it back. The only solution I found was to restart my computer which is obviously very inconvenient.

0
wiregeoYellowSunshine709
1 day ago
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su1manInsider Mini
asked in Razer Support

Basilisk X Hyperspeed Firmware update stuck for 20 hrs

I am trying to update Razer Basilisk X Hyperspeed Firmware from last 2 years but its stuck for 10 hours at the same screen above. I tried reinstalling windows but still does not work any help would be helpful. My mouse accuracy is worst than 1$ mouse.Thanks in advance.🙂       

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1 day ago
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Alexch5Insider Mini
asked in Audio

Sound fade Nari Ultimate

I have a razer naga ultimate, and the sound randomly turns off and on again when I play games and when I talk to friends (via bluetooth). Can somebody help me

1
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1 day ago
xhitPaleAqua128
xhitPaleAqua128Insider Mini
posted in Razer Gold & Silver

missing some digits on my razor gold card

 

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1 day ago
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Lewy30Insider Mini
asked in RazerStore Promotions

gold voucher

Hello , today I bought a new pair of Razer Barracuda Pro in my local technology store called Currys ( it’s based in UK)  inside my traveling case I found a bonus razer gold voucher , but the main problem is that this voucher is out of date. Did anyone have this problem before ? Is there any chance that it can be replace ? Thanks a lot !!

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1 day ago

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