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b0t_sparrowInsider Mini

asked in Console Peripherals

Chroma Base Station Spray Paintable?

I have a pink razer chroma base station but it no longer matches my setup and just looks super out of place -- has anyone ever painted or spray painted their base station or have any reccomendations / knows if it requires a specific type of spray paint?

1 year ago

nexusthinkRoyalYellow816Insider Mini

asked in Mice and Surfaces

I just want my basic DPI back

So I have the Razer Deathadder V2 and originally it had a colour option on the bottom for dpi settings that I set to Green. I never have synapse because its mega annoying and only used the basic dpi settings that I was able to adjust. the Green Indicator light = 1800 dpi. For some reason this no longer works and the indicator light remains white and now my dpi is not correct and none of the preset dpi options are what I had. I just want to revert my mouse to have the green profile indicated on the bottom of the mouse. How do I fix.

1 year ago

grazcyInsider

asked in Razer Gold & Silver

Stray Blade steam game key

Just claimed the Stray Blade steam game key at the squad rewards anyone know is there expiry date for it?

1 year ago

Plums253Insider Mini

asked in Keyboards

Razor Huntsman shocking wrists

I’ve seen other people have this problem, it’s been doing electric shocks on my wrists like every 10 seconds whenever I rest my wrist on the attachment keyboard rest that’s metal. I tried plugging it into different grounded house outlets and usbs and nothing works. It’s been doing it since I bought it less than a year ago. I even put electrical tape around the keyboard rest and it still zaps me. WHAT IS THE FIX FOR THIS?

1 year ago

bitSHELLKellyGreen721Insider Mini

asked in Razer Support

Razer Nari Ultimate Headset: mic not working

I bought the Razer Nari Ultimate headset around 3 years ago and I’ve never had any issues, today I was just sat in a discord call and the mic stopped working. I’ve run through all the steps suggested for this issue, but none of them have fixed it. Does anyone have any advise on what I can try? Before I consider sending them to someone to look at fixing or just buying a new headset.

1 year ago

SpaWnSInsider Mini

asked in Razer Chroma RGB

Blackwidow Chroma v2 doesnt turn on

I have a Blackwidow Chroma v2 that when i plug it i got device not recognized, in device and printers i got only Razer Bootloader, it doesn’t show on device manager, it doesn’t have lights on. Ive tried with “BlackWidow Chroma V2_KeyBoard_FirmwareUpdater_v1.01.00_r2.exe” but it keeps me in a loop where it connects and disconnects the keyboard(I can tell that by the sound of inserting an usb)The usb port from the keyboard works.

1 year ago

Nolito95Insider Mini

asked in Razer Support

Logoff automatic

Why does it automatically log me out every 1 minute after I log in?

1 year ago

JaysmoInsider Mini

asked in Razer Support

Blackwidow v4 not working in synapse 3

It shows up in devices on synapse but when I click on the keyboard it shows a blank screen with the green loading circle. And then nothing happens. I've tried to repair and re-install synapse but it makes no difference. My pc is fully updated and all apps are up to date.

1 year ago

t3nsaZInsider Mini

asked in Razer Support

FedEx Clearance Delay

As the title says, I just recieved a FedEx Clearance Delay from my package status this morning. Any suggestions for what I can do to keep my package moving to my shipping address?

1 year ago

TIGERSEYEaeroGrizzly848Insider Mini

asked in Razer Support

Tarok Essential - broken tilt mechanism

Does anyone know how to find tilt mechanism as replacement part? Want to buy that better than replace the chair entirely. Must be able to be shipped to Norway.

1 year ago

InymlolInsider Mini

asked in Razer Support

USB not recognized Razer Naga 2014

Hello! So, the issue appeared out of nowhere, I was not home for a couple of days (pc was off). When I turn my PC ON it works for 2-3 minutes, then disconnects with the message “USB Not recognized”.I haven’t used the mouse for a few years, there was a bug where Synapse was disconnecting the mouse randomly. Connected the mouse again a few months ago, and everything was working until today. So, the mouse works WITHOUT any issues for a couple of minutes, after it disconnects It does not turn on again (need to restart the PC or re-plug it). There is a small lag before it stops working, not sure if that’s relevant.

1 year ago

RUBYhitCadmiumOrange624Insider Mini

asked in Razer Support

Razer Blade 15 Power Adapter is making tiny static noises

So I recently had to order a new power adapter brick for my razer blade 15 and I decided to order a used one as it’s more affordable; to my surprise when it came I have been using it and first off not only does it make static buzzing in the power adapter itself but when I charge it into the laptop it charges it then stops and then repeats the same process so It took me an hour of that same problem and I charged 2% every hour which is not efficient at all.

1 year ago

bjutiInsider Mini

asked in Razer Support

Razer Basilisk Ultimate - Sidebuttons service

Hi,So I managed to spill some coke on my mouse, it works fine and I was able to clean up most of the spillage inside the mouse. But the side buttons took most of the hit, I’ve tried everything to get them out so I can clean them but with no luck. Any tips on how to take them out and clean them?

1 year ago

pinkidatingmodelInsider Mini

asked in General Discussion

Independent Girl Pinki

1 year ago

fastSolidPinkRUBY779Insider Mini

asked in Razer Support

Razer 15 (2022) Touchscreen activation

Hi I have a Razer 15 (2022) but don't know how to activate the touchscreen...Can anyone help?Details below: Model: RZ09-0421PWF34K 144Hz15.6” Ultra HD 3840x2160 Thanks

1 year ago

Upoo11Insider Mini

asked in Audio

Synapse cant find my headphones

Hi, I bought razer kraken V2 few days ago and i can't turn on lights on them and synapse don't see them at all. Is it because cable is mini jack not USB or is there other reason?

1 year ago

smartDarkGoldenrod473Insider Mini

asked in Audio

Razer Kraken V3 Pro issues so far

Hi. I bought Razer Kraken V3 Pro two days ago and i have some issues. I love Razer and all of my accessories are Razer. Well; Not using Razer Synapse 3: My headphones won’t close when i don’t use any voice or sound in idle. I set up to 15 mins on power saving but nothing. THX Spatial in Synapse 3: I tried all solutions on Razer Support and Insider forums but never get sound. When i open to Razer Kraken V3 Pro, Hypersense is activated automatically in everytime without using synapse 3. I don’t want to Hypersense everytime and i have to close in manually with clicking button on the right side of headset. ( I closed it on Synapse 3, but not using Synapse 3, whenever open to Kraken V3 Pro, its activated.) I upgraded firmware of headset and Synapse 3 btw. I am using Kraken V3 Pro on sound setting because THX Spatial not work.

1 year ago

alleyBallBlueauto801Insider Mini

asked in Mobile

I just bought the Razer Kinshi V2

My Razer Kinshi v2 is pressing the right bumper and the m1 and m2 are also messing up. Is there any suggestions? I just bought it from Walmart and with an Alstate warranty, any suggestions?

1 year ago

RayraylimoInsider Mini

asked in General Discussion

gpu release lever

My razer core v2 gpu release lever broke off is there any other way i can release my gpu

1 year ago

mverbeeckInsider Mini

asked in Razer Support

Razer Blade 15 Touchpad not clicking

My laptop is nearly 2 weeks old and my touchpad is not clicking anymore. I need to really press hard on the lower left corner and then sometimes I get a click. It doesn’t make a click sound anymore. When I connect a USB mouse, the mouse works fine.

1 year ago

geoPERIDOTRoyalAzure334Insider Mini

asked in Razer Support

HELP MY DOG ATE POWER CABEL

Where can i get THE RAZERS LEVAITHAN power cable replacement please help !!!

1 year ago

FiszPLVANGUARD

asked in The New Razer Synapse | Razer Chroma App Open Beta

[Feature request] Make Chroma available on logon screen / lock screen

It’ll be great to have last used Chroma setting to be avilable when not logged in to the Windows (or when screen is locked) - instead resetting it to a default one - Spectrum Cycling.There are a lot of Razer services running in background, so why not to use them for this?I know, that there can be different scenarios environments etc. for eg. there can be multiple users (multiple user accounts in system) on one PC. But in this way - just take the simplest solution:If user1 is logged in to the system then let Chroma service to save his Chroma settings If user1 account in OS is logged out or locked, then service should use saved Chroma settings from user1 When user2 log in to his account, then Chroma service should user2 Chroma settings (so they'll be available on logon screen)… and so on.

1 year ago

Anonymous

asked in Razer Support

System freezes

Hi Support,every time I open the WLAN-Options in the notificationbar my system freezes for a second. My mouse stucks at that moment too, no matter whether via bluetooth or usb connection (Logitech MX Master 3). The same problem happens when the UAC appears. The system freezes just for one second and gets smooth again.It is annoying. Can you help me? System: Razer Blade 18 (2023) - GTX4080

1 year ago

parkquickSlateBlue824Insider Mini

asked in Mice and Surfaces

RAZER DEATHADDER V2 Don't show macro

In the settings, it is not shown in the Macro section. What should I do in the Macro settings?

1 year ago

Anonymous

asked in Razer Support

Popping from my speakers after notification

Hi Support,i have a similar issue like here: https://insider.razer.com/razer-support-45/razer-blade-18-making-popping-noise-probably-the-monitor-46716.But i think the popping comes from my speakers. After a notification or musik or whatever, they pop every time. I suspect something like energy saving measures?What can i do to solve this problem? System: Razer Blade 18 (2023) - GTX4080

1 year ago

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