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Unanswered questions

15219 Threads
A
abutricoInsider Mini
asked in Razer Support
MSDS for battery RC30-0287

Hi,Do you know where to find the Material Safety Data Sheet for RC30-0287 razer battery ?Thank you in advanceAlbert

0
A
1 year ago
FawnCORALtechno120
FawnCORALtechno120Insider Mini
asked in Audio
synapse sound linking with govee

So I have the Govee rbgic gaming lights and can’t get them to sync through synapse so wanted to see if anyone had insight.  Setup is Xbox x with steelseries wireless gac headset running synapse off windows ten laptop.  I can get the lights to pair with the synapse app so it’s not a connectivity issue.  I have the govee controller plugged in to the gac by 3.5mm in the line out.  Line out on gac is set to speakers although doesn’t make a difference if I switch it to streaming sound.  I’ve even tried the line in.  Only other thing I can think of trying is optical sound off tv but I don’t even know if they make an adapter to convert that to 3.5mm.  Pretty much have wasted a bunch of time trying to get it to work and sound is not my forte at all 

0
FawnCORALtechno120
1 year ago
ZomDCL
ZomDCLInsider Mini
asked in Razer Support
A real person in support? ... or a way to contact a real person at Razer.

How do I talk to a real person at Razor?  Idk how to get a hold of your support … I’d really like to chat with a person. 

0
ZomDCL
1 year ago
hell_hades
hell_hadesInsider Mini
asked in Razer Synapse
Razer synapse 3 is not working

Razer synapse 3 is not working. whenever, I start my pc it  automatically get close. I'm facing this problem form the day I  installed the update of   Raze synapse. please, fix this issue as soon as possible . I have already reinstalled the raze synapse app and still it is showing the same issue.

0
hell_hades
1 year ago
N
NotQuesoAtAllInsider Mini
asked in Mice and Surfaces
Mac Support for Snapse

I was just wondering if there were any updates relating to synapse 3 support for macs? 

1
FiszPL
Vanguard
1 year ago
L
LansoirThemtqInsider Mini
asked in Mice and Surfaces
How to fix Razer mouse?

I have used my Razer Viper 8KHz mouse on multiple PCs with varying motherboards and chipsets, and checked USB root hub power saving settings, but the issue I am about to describe persists regardless of the environment. It appears to be a product/platform issue with this model of mouse. The problem is that I need to unplug and replug the USB cable every time I "cold" start my computer in order to use the mouse. This can be impractical or impossible for others, as the rear USB ports may be inaccessible. Is anyone else experiencing this issue? I did not encounter this problem with my previous SteelSeries Rival 3 mouse and suspect it may be specific to the Razer Viper 8KHz.

1
FiszPL
Vanguard
1 year ago
bizSteelTealtalk367
bizSteelTealtalk367Insider Mini
asked in Keyboards
Cynos Chroma use without synapse

I am trying to use this keyboard at work which doesn’t allow any outside software to be installed on my desktop. The function keys available on the mini aren’t compatible with the Cyntos Chroma. Does anyone know if there are function keys available for the keyboard or a workaround to change the lighting without synapse software downloaded?

1
FiszPL
Vanguard
1 year ago
M
MohinSonandaInsider Mini
asked in Razer Synapse
Synapse application has ceased to function

Following the most recent update, my Synapse application has ceased to function. Despite attempting various troubleshooting methods suggested online, the app remains stuck at 99% during reinstallation. I've reached out to customer support, and they've requested log files to investigate any potential issues. I'm curious to know if others have experienced comparable problems with the latest update.

2
K
1 year ago
roadautoDollarBill445
roadautoDollarBill445Insider Mini
asked in Razer Synapse
it was running fine till the new update

(4) fix this please : razer (reddit.com) 

0
roadautoDollarBill445
1 year ago
K
KumsdaDatsaneInsider Mini
asked in General Discussion
Can Chroma parts fit Essential?

Is it possible to use the internal components of a Razer DeathAdder Chroma mouse in a Razer DeathAdder Essential mouse? Specifically, can the internal workings of the Chroma mouse be transferred to the Essential mouse, and will they function properly once installed?

0
K
1 year ago
T
Tgold1Insider Mini
asked in Razer Support
Upcoming New Razor Blade 17

Can you please let me know if a new Razor Blade 17 is in the works which will have the top of the line components that the new Razor Blade 16 has? I really want to purchase the 17 with the high-end components that the new 16 comes with. Thanks in advance.

2
T
1 year ago
N
NFSU2_SoundtrackInsider Mini
asked in Console Peripherals
Wolverine Ultimate disconnects with vibration on Steam.

Was just playing a game and got into a boss battle, controller started disconnecting because of the vibration. Tried it on another Steam game, works up until there is vibration then its disconnects then reconnects but with more vibration its gone again. Turning off vibration obviously is a work around but I would prefer if there was another fix. Thanks.

1
techMagentaPinkbay664
1 year ago
Justa-TBO-tboiN
Justa-TBO-tboiNInsider Mini
asked in General Discussion
looking to upgrade my ram need advice/help (heard there was some issues with ppl)

(* Si c’est relevante j’suis francais aussi, tu peut me communiquer dedans, j'suis Quebecois lol Montreal babyyyy, Anglais Quebecois mais quand meme 😉*)So I am an AI Engineering student, and I am looking to upgrade my ram (not rly for gaming for school/work), wouldn’t normally have issues with that but I heard ppl have had problems even following the guidelines/etc. So thought I’d come here to ask the prob more expertise than the experts ppl here lol. I don’t really need it for gaming like I said, not sure if it makes much of a difference. I am a broke @$$ student so price factor is relevant, but I prefer quality over cheap pricing, I want the best I can get to maximize the length of time my blade will remain effective for my schooling and work. I am just looking to put in another 16g or even better two new 16gs if they’re better than the stock one, or even better than that a new 32 or 2x32s if the price isn’t so bad.I would really appreciate the advice/help on what my options are, yo

0
Justa-TBO-tboiN
1 year ago
G
Guerrero17Insider Mini
asked in Razer Support
Headset replacement Kraken Tournament Edition

So I was vacuuming my room and was not paying attention and the vacuum sucked up the headset cord ripping out the cord from the volume rocker. after pulling it out of the tangled mess, I plugged them into my computer to see if they still work and not surprise they didn't. I bought them off amazon on Black Friday in 2020. My question is can I send them to get replaced, repaired or if the warranty is still good on them? 

0
G
1 year ago
YellowGreenfirstsite767
YellowGreenfirstsite767Insider Mini
asked in Mice and Surfaces
viper 8kh,

Will Viper 8khz get a white version?

0
YellowGreenfirstsite767
1 year ago
aaddigamer225
aaddigamer225Insider Mini
asked in Mice and Surfaces
Mouse scroller issue

I have a RAZER DEATHADDER ESSENTIAL - ERGONOMIC WIRED GAMING MOUSE. My mouse scroller doesn't seem to be fine.Problem I am facing is when I scroll up or down it scrolls in opposite direction in-between while scrolling.I cleaned the dust with thin line brush so it fixed a little bit but how can I completely fix the problem as the mouse doesn't seem to open fully nor do I have the knowledge to do so and nor do I want to break any inner part.Can I clean the dirt with a small air blower or how can I just fix the scrolling thing as I don't want to purchase a new product.

0
aaddigamer225
1 year ago
KRSDEM
KRSDEMInsider Mini
asked in Audio
battle bundle

Recently i bought razer battle bundle. But there is no scrach card for blackshark v2 x headphone. I registrated it but i have still actevated 7.1 sound app. Cancellation! I receive a mail including the code. 

0
KRSDEM
1 year ago
placesleekLightBrown171
placesleekLightBrown171Insider Mini
asked in Razer Support
Razer Blade Stealth 13 USB-C not working on one side

i have the exact same problem like this : i found many closed theards with the same problem but they are closed.

0
placesleekLightBrown171
1 year ago
CitrineventureSHELL270
CitrineventureSHELL270Insider Mini
asked in Razer Synapse
Synapse Mice Profiles Switch?

I have a Naga Trinity that i’m Using the 7 Key Moba Attachment and i have a couple of Macros setup on it for daily work. I’m wanting to setup that profile as the “Default” per say, that is running all the time while not in ANY games. But I want to also set it up to where the “Standard” 1,2,3,4,5,6,7 default buttons are used on the standard Profile ANY time i’m in ANY game. Then if i want to set up spefific profiles for specific games, then that would be used instead of the “Standard” profile. Currently i have to manually switch between Default and Standard profile, Is there any way that I can set this switch up to be automatic? I know that i can set up an individual game to use a specific profile, but 1, that doesn’t always change to the specified profile, i’m assuming that is happening because i have to manually switch to my “Default” profile which overrides the Auto game specific one? and 2, this individual one doesn’t switch back to the “Default” profile once i’m out of the game.

0
CitrineventureSHELL270
1 year ago
9
9974805526Insider Mini
asked in Razer Gold & Silver
My payment was successful but received gold coins

My payment was successful but not received gold coins 

0
9
1 year ago
SunburntCyclopsbitbox683
SunburntCyclopsbitbox683Insider Mini
asked in Razer Support
gooap

payment successful no rezer gold please help please holp sar ?? 0129MUVSNAS07DD237CC7

2
SunburntCyclopsbitbox683
1 year ago
L
LeiShawTVInsider Mini
asked in General Discussion
THX SPATIAL AUDIO not working properly (TW)

As shown my game profile and application mixer doesn't show anything如圖 我的遊戲設定檔和應用程式混音器完全沒有顯示任何東西 My speakers are working fine but the app mixer is also not showing up我的喇叭可以正常使用 但是一樣無法顯示應用程式混音器But there is no way for my earphones, there will be no sound, and nothing will be displayed.但是我的耳機卻沒有辦法 會沒有聲音 也不會顯示Uninstalling and reinstalling is the same, even if I buy one more THX, there is no way重新卸載安裝也是一樣 甚至我還多買一次 THX 也沒辦法Thanks in advance for your help!預先感謝您的幫助！I use Google Translate, please forgive me if I am wrong!我用的是谷歌翻譯，如有不妥敬請見諒！ 

0
L
1 year ago
BlackCoraleasyhome559
BlackCoraleasyhome559Insider Mini
asked in Razer Support
Razer kraken x lite support

How do i get these things to work on phone? Ive been playing on laptop and ps4 but phone doesnt recognise i havr the headset plugged in. Please help

0
BlackCoraleasyhome559
1 year ago
341701615
341701615Insider Mini
asked in Razer Support
I lost my back up code and phone number on my old phone but i still have my gmail was wondering if its possible to change or recover back up codes using my gmail thats save to the account.

I lost my back up code and phone number on my old phone but i still have my gmail was wondering if its possible to change or recover back up codes using my gmail thats save to the account.

0
341701615
1 year ago
domeCrimsonbest215
domeCrimsonbest215Insider Mini
asked in Razer Support
Беспроводная Мышка Razer Viper Ultimate Не всегда срабатывает ЛКМ

Здравствуйте, купил мышку Razer Viper Ultimate, пользуюсь уже месяц и ЛКМ не всегда работает, приходится несколько раз нажимать чтобы ЛКМ заработал, что делать? подключил даже через провод, все та же ситуация  Hello, I bought a Razer Viper Ultimate mouse, I have been using it for a month now and the LKM does not always work, I have to press it several times to make the LKM work, what should I do? connected even through the wire, still the same situation

1
Saidrahmon
1 year ago

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