The Razer Armory

I've bought a Razer Kraken X Lite headset. I've enabled 7.1 and everything, but thing is in my device manager under the tab of Sound, video and game controllers, one of my 7.1 surround sound is giving error code 10. and my 7.1 doesn't work in headset mode. There’s only a small sound and then everything stops, even in the test.  

Do i need to buy THX if I bought a Blackshark v2 pro and if we get it on razer website do we get it if we buy Blackshark on amazon

Fresh out the box and the right click doesnt work 

 Hi, Does anybody know if the new Razer Basilisk V3 Pro  35K have the same rubber material on the side as the original Pro?  The rubber gets kinda gross after a while.  It seems like they went with just a textured plastic on the Basilisk Hyperspeed.  I was wondering if they did that across the entire line.

I went out with my barracuda x headset and the product number label managed to get wet or something and rip off is there any way to get it from the box

This started this morning, but my mouse is genuinely unusable and stuck in the top left. I’ve tried unplugging, cleaning, and restarting my PC. I also cannot click on anything on my PC to check for drivers updates. Pls help :( 

Hi, I bought the blackshark V2 X headset, the wired ones. It work on my pc and xbox one, but when I want to connect them to my cellphone (Galaxy A05s), there's just no sound, in calls, in youtube, videos, etc. Everything sounds in the phone's speakers.Anyone knows why? I would appreciate a solution or just an answer if there is nothing that I can do. Have a nice day.

An USB from my Viper V3 HyperSpeed has broke and I need help with replacing it, is there any chance to do it?

Recently razer synapse update by itself and right after that headphones stopped working. I can see them in device manager, razer synapse recongize them also I can hear beep of turn on/off button yet whenever I try to play something on yt or spotify there is no sound. 

HiCan I use the Nari dongle as a substitute for Nari Ultimate ? I’d appreciate for reply

Hey all!I’m writing this post in hopes that I come to a solution to the double typing on my keyboard. I bought it a little over a year ago and I noticed that my ‘e’ , ‘a’, and ‘d’ keys sometimes double typed. I didn’t mind the issue too much at first, but I’ve been using it to type out my school work and the problem is consistently having me spend time going over typos or retyping entire segments. For context, I have the 100% keyboard with green switches. I’ve noticed the issue since day one. I clean the keyboard regularly, have the latest firmware downloaded. I would really like to find a solution since the keyboard matches with the rest of my setup and I like the feel of the green switches.

I got Razer Viper V3 Pro 5 months ago. And left click stops working sometimes

So I just got the v3 TE and I was about to copy all my previous settings to play Halo Infinite (previously used Elite Series 2 for years). I was insanely shocked when I learned that you can't remap the basic bumpers in this thing? Please someone tell me I'm missing something, this is unreal wtf. I will 101% return the controller if that is the case. Anyone?

Just bought a pair of Kraken Kitty V2 BT from razers website. They paired fine with my pc but I notices the ever so slightest audio delay. You can tell when you watch people talk on a video. I did a little research and found a forum from 5 months ago with a bunch of people asking when they are going to fix this bug. As the synapse update from 5 or 6 months ago seems to have given a lot of people audio delay. Latest reply on there was from 26 days ago and there seems to be no solution. Did I buy a pair of headphones they aren’t supporting anymore? If so why are they selling them on the Razer official website. 

Hi guys, I've had this mouse for about 2/3 years now and now I have to recharge the battery every 1/2 days. Ok, I'm always on the PC, but do you think it's worth keeping it like this until my mouse dies?

Hi all,I am thinking about buying the Razer Blade 18. Which Backpack is recommended here from the Razer brand?Thanks, for the help

Razor web site …. probably due the great many hardware from Razer available its darn confusing to find out what you want. There’s not even a general search option …All them separate software items make it very unclear what you really need, in my case for a Tantarus v2.Once you get around programming macros in my case for a flight simulator i spent 2 days, due the complexity of the synapse v3 and v4 software and the IMO superfluous distraction of unnecessary stuff.PLEASE SIMPLIFY the lot, and just post a OFFLINE specific software tool package for the sake of accessibility. 

Hey all, I have recently got myself the razor kraken v4 headset and the surround sound is not working, I’ve tried activating the 7.1 surround sound by paying for it and even still everything is mono audio, all left and right channel is combined, so if I have someone in game shooting on my left I can hear it on my right too, so it makes it impossible to know direction of noises, anyone know if there is a solution? thanks in advance 

Keyboard will not work w/o synapse, cannot log in to my pc with keyboard, i have made sure that all firmware is current, downloaded the new synapse, still not working. anyone able to help me out?also on windows 11, not sure if that matters 

My Razor Ultimate Blackwidow Keyboard is finally starting to have signifcant wear on it after 13 years I got it back in 2012. So I have been out of the loop with modern keyboards is there a razor keyboard that give me similar feel to what my og keyboard gave me. I believe they keys are MXBLUE switches. 

GreetingsFor quite some time I had issues with my keyboard not registering keystrokes of some keys, so I’ve been thinking of replacing the switches. I’ve tried resetting the keyboard and it’s been cleaned several times a year, but some keys just don’t register the stroke at all and some miss it from time to time. Led lights are on on all the keys. Are the new orange switches compatible with 2016 keyboard, since it’s not RGB? What are the issues I could face in this endeavor?Thank you for the replies.

Hello, I recently switched to the basilisk v3 pro and I love it, the only problem is that the scroll wheel wobbles horizontally and vertically, Is this normal or should I ask for a replacement?