The Razer Armory

Hi, my Razer 17 2022 goes to sleep after closing the lid even tho I have set it to "do nothing" in system settings when I close the lid.How can I get it to not sleep when i close the lid?I am asking cause I am buying an projector and i want to be able to close to lid of the laptop to watch in full dark.Hope to get some advice. Thanks

trash gaming gear $199. There is no help or solution, it is as quiet as a corpse. TY for help razer

Hi guys, I recently bought a deathadder v3 pro and when I try to connect it wirelessly to my pc it doesn't detect anything even the usb dongle itself. (You know when you plug a device into the pc there will be a sound that windows make, that sound doesn't even sound off when I plug in the usb dongle.) But when I plug it into the wired one it's working, Synapse detects it. I tried all the usb ports available on my pc. I tried it on my brother's pc also still the same result.

hi, where do i check if the blade 14 with gtx 4070 and 32gb ram is available for purchase? or is there such a variant even? thanks. 

Blackshark v2 X keeps making this weird sound, it almost sounds like there's to much bass instead of music when I try listen to music then it goes away after a while when I open another app 

the keyboard work just fine but rgb does not light up,  already pushed de reset button but nothing happen, cleared all profiles on razer synapse, install new razer synapse 3 and 4, and without software to. fn plus brightness the same. caps lock light isn t working, no water damageany solution for this?

Hi Razer communityI have a blade 16 with the 4090 and it’s been as hot as 107c on the package, but that is the heat spiking. Depending on how I prep it, the average temps will range from 84-95c.I always elevate it with my Razer stand and I’ve under volt with -125.I always run the fans on full.Razer support has offered to “service” my laptop and even replace it. But i’m hesitating because i’m not sure a service or replacement will be better, temp wise.My question is, will a different blade 16 be any different? They all seem to run very hot if you choose cpu boost/gpu high, no matter what. even with the settings above, low/low still spikes up to 98c. While the spikes are high, should we just focus on the averages and ignore the spikes? I’ve never seen some official guidance from Razer on average temps vs spike temps and what range is normal and what range warrants a service or replacement. 

I get an error when I try to redeem an Xbox code that I bought on Razer Gold.By changing the location of my Microsoft account to US I was able to add the voucher to my account but it won't let me redeem it. I don't live in US.

I got a razer kraken v3 and it didn’t come with an activation code so I had to register the headphones to get my activation key but whenever I try to enter the activation key into THX spatial audio it doesn’t work, what do I do.

My mouse no longer works using the usb but my computer detects the dongle I’m not sure if it a problem with the mouse or the usb neither should be damaged. Another problem is that while my mouse is connected to the charger it works for seconds at a time then just freezes.

Hello, I am willing to participate in the World of Warcraft Anniversary by buying a Razer Naga V2 Pro.However, when I access my local Razer page in Brazil, there is no option to shop this product.Will it be possible to buy a Naga locally to participate in this promotion?Best regards!

Using an Razer Siren X mic., with dedicated mute button with is a physical switch (but apparently not, at least learned that with newest Windows 11 24h2), even thou I set mic to be muted all the time, if I open Discord/join call/start a video game (with voice chat disabled), anything that asks for accesses to mic., windows switch from muted (red) state to unmuted (green). 

Hey all, just plugged in the cooling pad and sadly, not showing up in Synapse.Anything needed to make this happen? Can’t seem to find much on it yet being that it’s so new.Thanks!

Just got my new blackshark v2 x today that i bought off aliexpress, it was all sealed and seemed that it wasnt previously opened, but when i went to register it, it said it was already registered and i couldnt get my activation code. Is there any i can get my activation code or maybe a new one? Dont really know how the system works but i just hope i can this sorted since this thing is brand new. If needed i can send my serial number and proof of purchase.

Just curious here. I’ve been using Razer THX for quite sometime now, but I recently bought a good surround sound system. Would it be beneficial to keep THX running, while using the surround sound? Or would it be better to drop it in favor of the surround sound only?Thanks.

Has anyone found another source for replacement micro USB cables that fit into the charging dock of the Viper Ultimate mouse?

There is already a thread but since it has been closed I thought I would open a new one.Back in 2022 there was a request for a Kraken Kitty BT version in black. Why do they only exist in pink? I still haven't found any information on this but I would really love to have some.Preferably V3 in black, white and pink with THX Audio, the multi-zone lighting (like the new Kraken V4) and the new upholstery. The ears would of course be illuminated again and the microphone would be super tucked away so that you wouldn't notice it when the microphone is retracted.That would really be a dream and I would buy it straight away. What's your opinion? Is there a demand for such headsets? Question for Razer: Is there anything coming? PLEASE <3

Jinjinjin

When Razer removed the old THX driver about a year ago, Razer promised the would bring back the calibration feature. However, after almost a year, we are still stuck with the standard APO driver without any calibration. What happened and can we still expect it to come back? I bought the headset with the intention of using THX 7.1 surround but I no longer do because it’s useless now.

I just received my BlackShark V2 Pro Wireless (2023) . Everything is perfectly fine except that I cannot connect my headset to synapse 3. It will not detect whatsoever. I have did a ton of research and watched countless youtube videos and found nothing to help me. I am connected via dongle /headset to pc/ and its not working. Bluetooth is on. I have updated, deleted, troubleshooted synapse and cant get anything. I’ve followed tutorial and help forms detail to detail. Can someone actually help and be of use so people can learn how to use this headset. 

Hey there everyone Any help appreciated on thisi have a repair shop and there is Razor Laptop with not booting Correctly issue and took out the main board and I think  there are some bios  programing issue on Some of the IC like IC W25Q80Dw / IC MX25L6405 /IC MX25L1005/ IC W25Q80V  is there any way i can find the base factory bios for these ICs? if photo needed i can send photo or video of the main and the device if you could help on reprograming or factory base bios program please let me know 

Hello guys! i have i problem with my razer viper v3 pro ,my sensor was lagging or just turning off on halftime, so i decided to resolve this problem by update driver on my mouse , i downloaded from official site this update but when i run this update i got this “input string was not in a correct format” what i did wrong?thanks in advance for your help! 

Hello! I’ve had my Basilisk Ultimate for 2.5 years, and since last week I’ve been having problems with its dongle. When the mouse is connected through the cable it works just fine, but it doesn’t respond at all when connected with the dongle. I’ve tried update the drivers with the firmware installer, it says an update is required but the install goes to 40% and then goes back to the “an update is required” screen. I’ve also tried uninstalling the drivers and restarting my PC. Also all other steps on https://mysupport.razer.com/app/answers/detail/a_id/5550. Lastly I’ve tried the razer pairing program, it says it cannot pair the dongle with the mouse. So, I’m thinking my dongle is simply dead. My warranty is expired, but I was wondering if you guys think buying a replacement dongle would work or if the problem is elsewhere? Thanks in advance! edit:After playing around with it some more (mostly restarting/updating my laptop) the firmware installer now goes to 100% and then goes back to 40

Can the Razer Basilisk V3 Pro mouse be used continuously with a cable?because it's wired?

Hello, I ordered a blackshark v2x earphone and registered it on the website, it's been the second day and there is still no code