The Razer Armory

Hi,I just bought 7.1 surround sound addon on the Razer site, but the activation key I received is invalide (according to the product). I copy/pasted it, manually, still nothing. After running round and round on their support site, figured I am not the only one who can`t get a ticket open.Any insight?

Hello Everyone, maybe someone can help me. I have the Razer Leviathan V2 X Soundbar and it works great, but it just isnt loud enough. Ive turned every audio controller to 100% but it is still very quiet. If i use Bluetooth with my phone its great and works just fine but if i use it on my pc its just not loud enough

Hi, here’s my invite code: 6d3213d373e9 Redeem it for 10 tickets and feel free to post yours below.

I wonder if I can buy only one unit separately if I lose one of the earbuds units

If you do a quick search you will find nearly a hundred different posts and comments detailing issues with this mouse! (even more including reddit). How has Razer gotten away with not doing anything about this, especially when it is apparent the issue is with their firmware and software updates. If you buy a product from a company, and they push an update that breaks your device, are they not required to fix it? WHAT IS GOING ON HERE!?!?!?!?!?I’ve linked some threads below so you can see what I’m talking about, they must know about this right!? RMA won’t fix a thing if it’s their fault these mice are breaking! I feel like I’m losing my mind, is there any way to make Razer give us an answer!!! Please help bring this issue to their attention if you can. https://insider.razer.com/razer-support-45/razer-basilisk-v3-unable-to-maintain-stable-connection-53607https://insider.razer.com/razer-support-45/razer-basilisk-v3-stopped-working-completely-48689https://insider.razer.com/razer-support-45

I tried everything, such as deleting the synapse and reinstalling it again, i reinstalled the headsets software too but it still shuts down after 5-10m. it shows a green light then lets out a beep sound then it turns off (the dongle) i have no idea how to fix this, does anyone had the same issue before?

Message:!--tgqphd|[]-->Hello! I purchased a Razer BlackShark V2 X headset from the official retailer "Rozetka.ua!--tgqphd|[]-->" (Ukraine).!--tgqphd|[]-->!--tgqphd|[]-->!--tgqphd|[["shopping_product",2,"","egciajibapwb","razer>I am facing a technical issue: on one page of my Razer ID account it says the product is not registered, but when I try to register it, the system says the S/N is "already registered". Because of this, I cannot receive my 7.1 Surround Sound activation code.!--tgqphd|[]-->I have attached the invoice from Rozetka and a photo of the S/N on the box. Please help me fix this conflict and send the activation code.!--tgqphd|[]-->Product:!--tgqphd|[]--> Razer BlackShark V2 XS/N:!--tgqphd|[]--> HN2121D13401934Retailer:!--tgqphd|[]--> Rozetka.com.ua!--tgqphd|[]-->!--tgqphd|[["shopping_product",2,"","egciajibapwb","razer>

Is it possible to use the Razer BlackShark V2 Pro (2023) | RZ04-0453 with the newer USB C Adapter instead of the original USB A one? 

Hello, I’ve lost the dongle to the viper v3 pro while travelling, can’t find it or a replacement online is it possible that I get help with this?

I have a Ornata v3, which has low profile keys.I would like to buy replacment keycaps as several keys have snapped off (the white plastic bits have snapped from the backs of the keys).The Razer PBT Keycap Upgrade Set does not fit this keyboard.Can someone please link a store page, amazon link, some rando on Etsy with 3d printer, or something that sells the CORRECT replacement key caps for this keyboard?Or has anybody had any success gluing the white key lugs back together?

Good morning, i've bought a Blackwidow V4 X keyboard and the W key was working not all the time. Now a bit of time passed and it got worse. I've tried the things on the troubleshooting guide but they are not working. What can i do?

Bought the mouse yesterday and returned it today.How can you make the click sound so loud?  Its impossible to use it if u dont have a headset on.Currently i m using Deathadder V2 and the click sound is in comparison to v4 pro so much better. Silent and conform.Come on Razer , You can do it better

i have used the wired Razer DeathAdder essential white and it is amazing. but the only problem is that its wired.i would pay 60-100 dollars just to get one. if you can make one please let me know and ill buy it. ALSO RAZER SHOULD MAKE ONE!

Hi guys, So here is the problem; Few days ago my Blackwidow V3 started to disconnecting from my pc.After switching ports from 3.0 to 2.0, worked for 2-3 days. Gone again.Tried everything from uninstalling to installing. Demo mode works flawless. Connected on different devices, the same.So theres no light nothing. Just a little 5% light on the numlock led. Long term search some suggested it has to do with B550 chipset. Also no succes. Is my keyboard death? Thanks.

When playing rhythm games I have recently noticed that sometimes my J key will drop inputs. I opened up a text editor to double check and confirmed that the inputs are either dropped or are delayed by ~0.5 seconds. If anyone could help that would be great. I will provide a video if necessary. I use default settings and usually keep the razer software turned off but have confirmed that it happens even when the software is on

I have been trying to find skates for my Naga left handed edition but I cannot find them anywhere. I have contacted support and the answers I get are not acceptable. They say they “will let me know as soon as the skates are available for order”. They have never been available for order. I don’t even believe they make them.Now I have a perfectly funtional mouse, that I paid more than GBP100 for (!!!) and I cannot use it because the skates are too thin!!This is not good enough Razer!

Hello, last time i encountered that issue i created a new account which let me start the software, good enough for me, i recreated my macros, job done .This time, no luck with the same method, i do not care about anything online, all i would like is to be able to access the configuration page for my tartarus, why it needs to be connected to the internet for that is something i just cannot grasp, anyway …i already uninstalled and reinstalled, opened my firewall (never needed to do that), all those operations didn’t help.All of this is happening on an Intel mac running Ventura 13.7.8thx in advance

Buenos dias/tardes/noches, según corresponda, es la primera vez que uso este medio, es que quería comunica una duda que tenia, es que recientemente en la cuenta official de instagram Razerlatam (https://www.instagram.com/razerlatam/) realizo un sorteo, y afortunadamente gane, me etiquetaron en su historia cuando anunciaron el ganador y respondi casi de inmediato, pero después de casi una semana no he recibido una respuesta de RazerLatam, queria saber si es muy comun que se tarde en recibir un respuesta o que deberia hacer, realmente no deseo causar molestias solo me gustaria saber si es algo comun y quizas deba tener paciencia (adjunto capturas) 

I ordered the Viper V4 Pro and paid for it, but I didn’t receive an email and it doesn’t appear in my order list.

Hello Razer Team,My name is Anish, and I’m a long-time user of Razer gaming mice. I have previously used the Razer DeathAdder V2 Pro Wireless Gaming Mouse, Razer DeathAdder Essential, Razer Viper Mini Gaming Mouse, and Razer Cobra Gaming Mouse. Currently, I am using the Viper Mini, which has been my favorite so far due to its lightweight design and performance.I am very interested in testing the Razer Viper V3 Pro Wireless Gaming Mouse, as it represents the latest advancement in your esports lineup with its ultra-lightweight design and high-performance sensor.  If possible, I would love to request a sample unit for testing and evaluation. I can provide honest feedback, performance insights, and create review-based content based on my experience.I completely understand your policies regarding product sampling, and I would truly appreciate your consideration.Thank you for your time, and I look forward to your response.Best regards,Anish

Here is my Code of the Share and Win in the Razer App, this is my First time doing this. Pls feel free to post your Codes under this thread so everyone who sees this profits. Have a nice day guyz 476861da4747

The left side of my Razer x kraken lite headphone isn't working and it's not yet 1 year of purchase. How to claim the warranty?

Does anyone know of an Analog Stick cap or replacement that’s concave … more comfortable ?I know etsy has 3D printed ones but they’re so expensive + shipping across the world. Does anyone have like a regular analog stick capping or silicone cover that they use & fits properly that they can suggest ? 

When I use my mouse wirelessly, it randomly disconnects for about a second during games.When wired, it works normally. I have updated drivers, firmware and everything.  I saw someone else had this problem also, any solutions?  Br​​​​​​​Juho