The Razer Armory

I have a wired basilisk v3 that I’ve had for about a year or two and all of the sudden in the past few weeks it will stop working when I either:Unplug it and plug it back in Open razer synapseWhen the mouse isn’t working, the lights are completely off and, about once every second, it makes a clicking noise, the lights flick on and the cursor can move for about a tenth of a second. I’ve tried moving it to different usb ports and trying it on different computers but they all exhibit the same behavior. Sometimes if I leave it plugged in for long enough it will spontaneously start working again if synapse isn’t open, but it’s so inconsistent I haven’t found any pattern yet. Example of current undesirable behavior: https://imgur.com/62HILMT I haven’t been able to find any answers anywhere else so far so I hope someone here can help me. Thanks ahead of time for anyone that took the time to read my issue!  

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The audio quality is so bad. Much worse than the levithan and nommo pro v1 I have previously owned. Not sure if this is the issue, I am trying to change the sound format (It’ currently at 16bit 48k HZ DVD Quaility) but it’s greyed out and doesn’t let me.  

Been using the Deathstalker v2 TKL black in office and was great.Now, I wanted a get-go keyboard that is white and with purple key.Wireless portability points it to the Deathstalker v2 TKL with white edition.However, purple key not available. Wonder if there will be one soon?

I just bought a basilisk x hyperspeed off amazon.It works perfect, apart for when the mouse is lifted a slight bit off the table surface and the mouse pointer goes stupid. it seems to fly around the entire screen for no reason. i have even tried on the vespula hard mat and still the same outcome.i have reset the mouse. any help will be great

The past 2 nice and 1 keyboard I owned all developed the wheel flick issue. I like the ergonomics of their Basilisk but reluctant giving my money to them knowing the mouse will be useless in 6 months. Have they solved this problem?

Yesterday night was the 1st time it happened, before in windows 10, a reconnection of the dongle will fix the issue.During midgame in PUBG, suddenly the audio got cut and came back but within seconds, gone again. Until it completely keep switching in and out and no sound output. Joining a discord channel starts the problem too.How do you fix this? I even reinstalled my windows 11 .

With a polling rate of 8kHz in CSGO I had extreme stuttering. The game was lagging moving the mouse. The issue was even more extreme using a VOIP application (Teamspeak or Discord). As example with Teamspeak in background, moving the mouse quickly in the CSGO menu I already noticed FPS drop: 50fps moving quickly the mouse in the menu (fps_max_menu = 120) I investigated using https://rzr.to/pollingrate from Razer. The results confirmed my first impression: Polling rate drop with Teamspeak opened For my first attempt I changed some BIOS configuration. I set the RAM settings to use the XMP profile. Small improvements but still not perfect... Then I used a polling rate of 4kHz for some days. CSGO was stable and my FPS were good. Even the polling rate was stable: Stable FPS with a Polling rate of 4kHz Of course when you buy an 8kHz mouse you want to use the entire performance of your device. I remembered from my study about the IRQ interrupts. I started to read how the interru

Im not sure if its Razer synapse but recently my PC randomly goes super low FPS and then as I move my cursor, theres a series of beeping as I move my mouse around. Then its back to normal. Is this a Razer Synapse issue? Has anyone encountered this?

I was wondering if there better videos or explanations or guides on the Marco for razer synapse because I been struggling for the past few hours working on a Marco and one of the main issue is trying to turn it off and on (I tried saving it and adding to a key and make it where it turns on if it held or if it press it will keep going unless press again ) because once it turns on I can’t find a way to pause or turn it off it’s annoying because I have to go back on the application and delete it and restart 

Simple question. The razer blade 15 base model has a 65wh battery. Can this be replaced with the 80wh battery from the advanced version?I know the ssd is in the way, but if you move it to the other slot, is it possible?

I saw on the razer instagram they had mapped the stream controller x to work with helldivers 2. Anyone know where I can find that mapping? Or how to do it? Just recently got the controller x so still trying to figure it out.

Hola! Necesito reparar mis audífonos Razer Thresher para xbox (edición Gears of War 5), tiene un falso en el auricular izquierdo, se va el sonido todo el tiempo, tengo que moverlo para que se escuche de repente, ya lo llevé a arreglar a muchos lugares y no queda funcionando de manera correcta, alguien sabe a dónde llevarlo?Saludos.

Hey guys, first time posting, been a fan of razer for a long time and have several sets of thresher ultimates for ps4 and xbox1, i absolutely love them but there falling apart, is there anything in razers line up for ps5 that has the same amount of bass or better than the threshers? Picked up a set of sony elites the other day and already sent them back, guess i got spoiled on the good stuff lol. Thanks in advance.

Same symptoms as this post: Deathadder V2 Pro mouse - bluetooth stopped working | Razer Insider Bluetooth mode on my mouse suddenly stopped working! I use 2.4 for my PC and bluetooth for my Mac. 2.4 mode is working just fine. When I switch the mouse to bluetooth mode, the Razer logo light never turns on. Triggering the pairing mode (how-to here) does not work. The Razer logo does not blink, and never turns on at all when in bluetooth mode or trying to pair. Attempts to fix: On my Mac I have removed the razer mouse device.  Charging the mouse to full battery Updating the firmware  licking the razer logo (not bad, but recommend cleaning before and after). Thanks

A couple of questions about troubleshooting issues with the Razer Barracuda X (2022)Hi. I bought a Razer Barracuda X (2022) a couple days ago and here are a few questions:1. My PC doesn't have an input for type c, is there any way I can update the firmware for headphones by connecting the dong not directly?2. How to remove the passive beeping in the left earphone? If there is complete silence and the headphones are connected via 2.4, there is a beeping sound coming from the left earphone. If the headphones are connected via bluetooth to the phone, there is no beeping.3. Since there is noise in the headphones at a volume >80%, I have to reduce the sound below 80%, but for some reason the sound when reconnecting the headphones, which used to be 80% is now 60%, and the current 100%, it is already 80% before reconnection, that is, the sound with reconnection becomes quieter by 20%. I hope you understand what I mean. This problem is solved by another reconnection of headphones, but it is

my top-up on MLBB kept failing using razer gold wallet. it always show "purchase failed" 

Hello,I recently purchased a new Razer Blade 14 in the London Razer store, however, when unplugged the battery life is only 2-3 hours. For a International University student that travels a lot and have long lessons, this is way to short. Additionally, the person in-store guaranteed me a battery life of approximatively 9 hours.I have tried to increase the battery life using the recommendation on this article, however I have not witnessed any change. Please help me out at this is very important for meBest wishes,Alexandre Walter

Razer will update turn on/off motion sync?

Thank you Razer for the 2500 silver from the May contest!

Hey there! I'll buy Razer Blackshark V2 X and I got a question. Should I use the 7.1 that comes with it (aka the additional software which you enter a code and it adds another output device which has 7.1) or use Dolby Access' 7.1?

I have an external soundcard used for music production. It's a UMC204HD connected via USB. The headset is not recognised what ever I do. There are no HID compliant issues in device manager, just this USB device is not recognised no matter what port I use. Any fix? Tried the usual advice and no dice. Thank you.

As the title suggests. I can’t seem to find a good wireless pair here. I live in India and in here the pros are around $300 and hyperspeeds are around $180. After reviewing the Reddit feedback I’m really confused which one to get. Is the $120 price difference really worth it?

It was working recently but now the Hypershift button doesn’t do anything. The Standard custom button mappings work, but the Hypershift mappings don’t. Done the usual reinstalling and updating to fix it, didn’t work. Please help.